Sunscape Cancun Resort and Spa: Great time

My fourth time at this resort always have a relaxing time. Whether it’s morning on the beach or afternoon poolside always a relaxing atmosphere...lots of activities to take part in but no pressure from staff to participate... they always asked me if I wanted to participate which is awesome customer service! My room with a view was outstanding gran suite 6 floor... rooms attended to on a daily basis and a courtesy phone call in the evening to make sure everything was ok, . Definitely will con [... read more]tinue to travel to Panama Jack

Grand Oasis Sens: Very Disappointed

I was very excited to stay at the Grand Oasis Sens, the location on the beach was excellent but that was it. Biggest complaint is the lack of food options. Breakfast was the only time you could eat at the buffet, not at lunch or dinner. The buffet was OK but nothing special. Lunch had 3 choices, Mexican; food was fine but why did we have to sit inside? It had a very nice outdoor patio but they didn't open it for seating so we sat indoors in our wet bathing suits! Second option was the I [... read more]talian which is the only place readily available for dinner so we didn't want to have both lunch and dinner at the same place each day. Last option was a little BBQ area, which is where we ate almost every lunch. Dinner options were a joke! We arrived on Friday evening, Saturday morning I tried to make reservations. The first available reservation was Wednesday! And then they wouldn't let me make a 2nd reservation until after Wednesday past, therefore I only ever got to make one reservation for dinner. First dinner option was "The Box" which only had 2 seatings a night of about 15-20 people each. If you didn't line up before the first seating you were out of luck, they sat people for the 7:00 seating and took names for the 8:30 seating, so if you didn't get there at 7 to put your name down you didn't eat at 8:30. The only other restaurant was Moonlight which was "Italian". There were always seats available there but we had to wait up to 40mins sometimes. We ate at Moonlight 5 out of the 7 nights we were at the resort, not out of choice but because we didn't have any other options. There were 2 other restaurants but they cost an additional $65USD per person! That's a lot of money considering its supposed to be ALL Inclusive, and the food at resorts isn't remotely good enough to justify that cost. My other huge concern was security. The beach vendors had full run of the resorts roped off beach area. They hung around the bar, drank report beer and socialized with the staff all day. More than once they asked guests if they wanted to buy drugs or smoke weed. I reported one of these incidents to the front desk, (with a photo of the particular vender ) she said she would call someone. Ten minutes later a security guard came down to the beach, said hello to all the venders, including the one I reported, and then watched as the same guy that I reported walked up into the resort to "use the bathroom" . Obviously the vendors have far too great of access to the resort and guests. Another minor issue was that the bed sheets were too short for the mattresses and couldn't be tucked under at the foot of the bed. I hated sleeping with my feet on the rough, scratchy mattress.

Haven Riviera Cancun: Amazing Resort...

This resort is wonderful....We arrived and were checked in right away.From there we were driven to our room with the luggage...Room was very clean and a perfect view of the Haven pool and the ocean.Whirlpool tub is on the patio which has a small couch....King size bed was perfect and comfortable.We asked for a early room clean and got it everyday.Plenty of towels and face cloths....Grounds were well kept and it's a smaller resort but we liked that...Pool service was great and Jardy is the best p [... read more]ool side guy you could ever meet.From Sunday morning on we tipped him when he literally went out of his way to get our chairs,roll out our towels make us a pillow out of another towel and also set our pool chairs that go in the water up.We go out everyday after this and he had our spot all set up for us.Amazing to what he did.Even if you didn,t tip he still treated you good....It was well worth tipping him to...They deserve it.,..There is another pool on the other side of the resort but we choose to stay on Hardy,s side of the pool because of the excellent service....a god was good,but as I always find not very warm...Not a big problem for us....Tasted good anyways....Buffett area is small to....There is only A la carts after 6 pm,no Buffett...A La Carts were good especially the steak house....No reservations needed.Not much of beach though but it's clean and plenty of chairs...Theres no nightly entertainment except in the Bar....For a couple of hours...Bartenders are very nice and good at what they do.I find it's not a party resort ,but I liked that,quiet at night...Overall great resort and excellent workers....

Grand Oasis Sens: Mould and Lack of food

Will not stay at an Oasis ever again! We had to throw out our suitcases and leather coat and shoes still smell like mould 2 weeks later. Black mould in room and on the pool tiles. Buffet is only open for breakfast and only two or three restaurants open during our stay and lineups and waits to get table only to find many items including bread all gone. Next to no entertainment and totally understaffed except for security staff walking around. With a couple of exceptions, most staff trying to [... read more] avoid guests rather than making them feel welcome. Tried to switch hotels but Air transit rep quit job and we were left hanging. We were willing to pay extra just to get away but no help from anyone to make it happen. Disco is small room in basement. Treacherous floors with multiple small level changes make heels dangerous, lots of people limping or injured from falls while we were there. Staff even agreed hotel is mismanaged and although price is lower than many hotels, it was a waste of money versus fewer days at a better resort, especially since we had to throw out our luggage.

Crown Paradise Club Cancun: Great family resort

if you have children its a very good resort. it feels more like a large Hotel rather than a resort not fancy at all. The food is ok. The restaurants a la carte were amazing. Every room has an amazing view. The staff are not so friendly for an exceptions of few of them. the shows were fantastic. The game room, the movie theatre were fun for the kids. the bar had a nice selection of drinks design just for children like Barbie , ironman drinks , captain America , hulk and etc.

Hard Rock Hotel Cancun: Loved every minute!!

Hard Rock makes you feel like Royalty! We just got back from a week stay and I must say - I can’t wait to go back. Everything was perfect! Pools, beach, food, entertainment. Special thanks to Donis, Willy, Luna, Batman, Marco and Raul! This is definitely not a goodbye - more like a see ya later!

Iberostar Selection Cancun: Loved it

Was at Iberostar Cancun for a week and loved it. Hotel is a little older but it didn’t matter as the service from everyone there was fantastic and the food at the restaurants was excellent especially the Japanese. Great little coffee shop that was inc in price, nice touch . Rooms were ok, good enough, overall will for sure be going back

Grand Oasis Cancun: Amazing and fun resort

It was beautiful, I was traveling alone and I’m so glad I picked Grand Oasis Cancun. All staff were very friendly, and the people there were awesome! I met so many people it was a blast. The parties were fun and they got me out of my comfort zone! Would definitely stay there again

Riu Palace Peninsula: Great resort

We had a great time at the resort. Staff was fantastic and the food was excellent. I would come back in a heart beat. It was close to the main strip which was great. The isla mujeras island ferry is a 2 minute walk from the resort. Great location!

Moon Palace Cancun: Beach unusable but the Pool and Kids Activities are amazing

The hotel was clean and the staff was friendly. The resort is huge and I didn't like how far our room was from the main building. The beach was unusable too much seaweed to walk or swim. The pool, playroom, wave runner surfing and the water slides for the kids were excellent. The food was the best I've ever had at an all inclusive (I've been to many in my time). We were tricked into taking a tour of the Grand Moon Palace with promise of free golf clubs. This turned out to be a time share [... read more] pitch. This took 3 hours of our day and the sales people were aggressive. I hated every minuet of the tour/presentation and they didn't end up honoring the free golf clubs. STAY AWAY from the Grand tour. The kids and our family enjoyed the vacation. If you are a beach family this is not the place for you. If your kids love activities and sports and you want good food this is a perfect spot.

Haven Riviera Cancun: fantastic resort

resort was great overall 1- food was top notch, I would say some of the best meals we have had 2- rooms were fantastic, very modern 3- the beech wasn't the best, dark water and big waves 4- the service was fantastic. the bartenders at the evening bar were local celebrities. Literally. one had just won some major international bartending contest. best cocktails we have had.

Maya Caribe Cancun: Had a great time at Barcelo Grand Resort

We just got back from the Barcelo Grand Resort in Rivera Maya and had a great time. It's a huge resort and you seem to be discovering something new every day. Plus there is A LOT of walking. The beaches and pools are great and the very well kept and the grounds are kept immaculate. They were just decorating for Christmas and it was beautiful. The staff works so hard and we found all to be very really friendly. Great day trips are also available. Overall it was an awesome trip and would definitel [... read more]y go back when choosing an all-inclusive vacation. Food was good at both buffets and Ala carte restaurants.

Riu Palace Costa Mujeres: Very modern hotel

I loved the resort, we had an amazing time. The staff was awesome, although they were not always understanding our English language and that made for a few amusing situations. One thing I didn’t like was the open concept washroom. You have a bathtub in the middle of the room. No privacy for dressing and undressing unless you like doing that inside the shower. That made things somewhat uncomfortable. Lastly, we had unrelentless high winds 7 out of our 11 day stay. Unable to partake in  [... read more]any water activities, including swimming in the ocean.

Iberostar Selection Cancun: "Ibero" is a "Star"

Very nice resort nicely situated in the hotel district of Cancun. Easy access to everything. The resort was big but not too big, and extremely beautiful. Golf course was excellent, even with Crocodiles at almost every water hole. Food and service was also very good. A solid resort. All in all Id recommend this a as a vacation spot.

Iberostar Selection Cancun: Great Stay

Very Clean and beautiful resort. Pool is incredibly large and over looking the expansive beach front. Japanese restaurant was fantastic and definitely a favorit. Great staff. Buffet could have had larger selection for sure. Other resorts have theme nights for buffet which was lacking here. Evening entertainment was ok but not great.

Grand Palladium Select Costa Mujeres: Still under Construction

The resort just opened (partially) so it is going through some growing pains. The resort itself is very modern, rooms are very comfortable and clean and the staff are friendly and helpful. Food was good but not special and not all the restaurants were open. The beach and pools were really good but the grounds need some maturing. Overall it is not quite at the 5 star level yet, but it does have the capability of reaching that level over the next year.

Hard Rock Hotel Cancun: An Excellent Resort

Very friendly staff. Very Good Service. The First Hotel, where they provide Room Service without any additional charge. We went there to attend a Destination Wedding and thoroughly enjoyed our experience.

Temptation Resort & Spa: Terrible recommendation

We told the agent exactly what we wanted and we got sent to a resort that had NONE of that. We wanted to be naked and have sex openly. Got sent to a topless only resort. We had to get a day pass while on vacation to check out a resort that was only 30 minutes away that had everything exactly like we wanted.

Moon Palace Cancun: Great hotel, Bad beach

You will love everything in there but the beach is not that good . Lots of seaweed however , you will have a great selection of amazing fancy restaurants , alots of pool , entertainment, clean rooms and amazing staff

Moon Palace The Grand Cancun: Beautiful Resort

It was very good and we had a fantastic time at The Grand. Staffs are friendly, service was great, the gym is nice and amazing spa service. We experienced the honeymoon dinner at Los Tacos. The water park is huge.