Tropicana Hotel: Great location and service!

On my recommendation, my friend is staying at the Tropicana next month and we are planning on returning next year with our friends. Great location in the romantic zone of Puerto Vallarta. Perfect for shopping, theater and dining. Thanks Tropicana!

Grand Palladium Vallarta: Awesome!

Everything was amazing. Out of the 10 or so resorts I’ve stayed at over the years, this one blows them out of the water! I’d highly recommend this to anyone. The only downside is there is a lot of stairs and no elevators!

Friendly Fun Vallarta: Very efficient and friendly Hotel

I had an amazing time at the Friendly Vallarta, they had very great food and entertainment. Rene is a very hard working and friendly beach attendant. I have now stayed there 6 times and looking forward to February 2019!

Tropicana Hotel: Tropicana Hotel Puerta Vallarta, Fabulous

I booked a Superior Room, when I arrived it had 2 double beds, next day we moved to a room with a King Bed. Was nicely painted, had a great shower and bathroom. Air Conditioning worked great and best of all It was the first floor in the Renovated tower. It looked out over the ocean and we could hear the waves at night. Boy cant get much better than that. We had the breakfast plan , you got scrambled eggs, pancakes, French toast, fruit yougurt , granola. All in all we picked a good place and the [... read more] location is great for restaurants and shopping. Lots of palapas but they do play the towel game, so go early. Nice stretch of beach to walk on also. I would return here again.

Canto Del Sol: Dated but nice

Overall the hotThe rooms seemed small and only 50% will get an ocean/pool view, the rest get the side of a building, balconies are about 2x8'. Food was good, drinks were good, service was good but many times they didn't understand what was being asked, so they would smile and nod, or say yes and walk away. Now that I have been there, and if the price is right I would return.

Riu Flamingos: Vacation Perfection

Top quality hotel with every service and need fully taken care of. Premium food and alcohol along and plenty of nightly entertainment and activities. Resort was cleaned constantly and we had zero complaints. A must try resort!

Villas Vallarta by Canto del Sol: Excellent resort

The resort was perfect, I love the people very peripheral, it was clean the food was excellent I really can’t say anything bad about the hotel The only issue I had was that the flight were delayed going to Mexico and coming from Mexico The hotel was 15 min walk from the downtown, walking distance to bank, shopping,and restaurant

Krystal Grand Nuevo Vallarta: Lovely Holiday

We found the resort clean, beautiful and well maintained. We felt pampered and safe during our stay. The staff were always pleasant and anxious to assist. Food was wonderful in the signature venues, and they were easy to book. Our room was large, clean and had a beautiful view. Our disappointment would be in some of the older furniture in the room and the general buffet was low on variety during our 8 days stay.

Grand Palladium Vallarta: Fantastic family resort with exceptional service!

Very clean, very well staffed, great food(especially the Mexican food), fantastic kids club...Karla is the best. We loved the fact that the kids club gives you a radio so they can get ahold of you immediately if your child is upset. The resort is so kid friendly with beach toys to use, wonderful water park, breakfast with Rags the resort mascot and many more kid friendly features. Not only that, it also caters to adults well too. We loved the grand palladium Vallarta so much, we plan on taking o [... read more]ur family a third time next year.

Riu Palace Pacifico: Fantastic resort

Dining: All the dining rooms were fabulous, whether buffet or fine dining. Staff friendly yet very professional. Food was excellent. Accommodation: Very clean and comfortable. Housekeepers great. Poolside and beach area: Very clean and neat. Plenty of lounges. Friendly staff kept us well supplied with cool drinks. Entertainment: As much as anyone could want. A great value.

Grand Decameron Complex Bucerias Trademark: Royal Decameron Complex

The hotel is great but the safes in the room are way over priced and have paid for themselves a thousand times over. Rooms are ok nothing fancy, pillows need to be replaced. Any maintenance issues are dealt with promptly. Nightly entertainment is good. Food is good. Staff is friendly. The package to go to the Royal Decameron is becoming too expensive to go there anymore. There has been no improvements to justify the increase in cost and long time customers don’t get any financial break or pr [... read more]eferences.

Barcelo Puerto Vallarta: Amazing trip BUT...BED BUGS!!!

Our family was having an amazing vacation until we were talking to others at the resort that kept waking up covered in unexplained bites. Asked the Air Transat rep and he confirmed the resort has a bed bugs problem and advised to sleep with bug spray on. We were terrified that we could bring something home in our luggage so we stopped to have our bags checked by a bed bug sniffing dog (Patches from Winnipegdog.ca) and found out there was something in one of our bags. Had to throw out the suitcas [... read more]e but it could’ve been a whole lot worse. The resort itself was great but having bed bugs is completely unacceptable for a 5 star resort! Stay away!

Grand Decameron Complex Bucerias Trademark: great family resort

great family resort. lots of choices for food and entertainment. nice to have an adult section very clean. staff excellent. great location - walking distance to bucerias. well maintained - beautiful grounds

Canto Del Sol: Awesome vacation

Great place for a vacation. Close to marina if going on a boat trip. Beach access, 2 pool areas, friendly staff, really enjoyed our stay here. Only negative is the smoking area on the beach which if you want to go to the beach you cant avoid the second hand smoke.

Grand Sirenis Matlali Hills: LOVE, LOVE LOVE!!!

My husband & I were there for a week with our dear friends. The food was fantastic. The grounds are beautiful. Loved staying in the hills. Lots of good walking, to try to ward off those extra calories from the delicious poolside cocktails. With a shuttle to take us off to the beach multiple times during the day for our ocean fix worked well for us. We were in building 5, 4th floor, with an amazing view of the ocean. The room was very modern, large, clean and comfortable. Nice size balcony for  [... read more]morning coffee. We were close to the adult pool, which had a coffee machine opened at 7 am for more coffee. Each morning I would see the staff cleaning the pools and organizing the deck. Jose was very friendly and helpful. Leo, our concierge was very accommodating and friendly. There are constant shuttles to take you to your reservation if you happen to stay by the pool a little longer, and need to make your reservation. The bands by the main pool each evening were wonderful to listen to. There is also a band at the beach, was also fantastic. At the moment, there are no showers to rinse off at the beach - they are working on that. There is food, bar and this is a part of the all inclusive. We took a taxi (cheap)into Sayulita one day,wonderful seaside town, great shopping, and Bucerius great shopping as well, and Puerto Vallarta, we had lunch at PiPi's, a few blocks back from the water, but delicious authentic Mexican food, the margaritas are so good and huge!!

Canto Del Sol: A Great Time!

Second time at resort. Service was great. Food was great. Could use a bigger drink menu. Evening entertainment was ok. Could use more entertainers and bigger variety of acts. Hated fact that all pool and beach chairs were reserved so early despite having “No Reservation” signs everywhere. Didn’t think it should be necessary to get up at 7 am to reserve a chair. People should be MORE CONSIDERATE!!!

Grand Decameron Complex Bucerias Trademark: Friendly

The resort was very clean and safe. Staff were very helpful.no problem getting around as most people were able to communicate in English and understand my poor Spanish.my only dislike was the saving of beach chairs by using towels or floaties, and the chairs being unused for the majority of the day.

Las Palmas by the Sea: pleasant resort

rooms were not great, but clean, staff was excellent , food was poor service very good, pools were good, bar tenders were great, more wi fi area needed, rooms pool area etc. more English tv channels would be nice. had a good time,will probably be back again. close to downtown is a nice feature.

Crown Paradise Club: good Resort

Nice rooms.Grounds always clean and staff constantly working on them. The only thing sadly lacking to me was the food . There was a wide variety but always the same. Quality was below average. Ate only at the buffet in the morning and a couple of nights went out to eat mostly. Staff were all very good and hospitable. Beach is excellent and spent a lot of time there. This was my third time to stay at this hotel and enjoyed my stay every time but found the food lacking every time and if this was [... read more] improved this would be the four stars it is rated.

Grand Palladium Vallarta: Great Resort, but a terrible front desk

We stayed at the Grand Palladium Puerto Vallarta on February 17-24th in the Imperial Club Master Junior Suite in building 4. The Direct Transfer from Airport to resort turned out to be a milk run stopping at multiple hotels, even though we paid for Direct Transfer. The Air Transat lady at Airport was arguing with the shuttle people to get us a direct transfer and he wouldn't do it. He finally compromised after 5 minutes or arguing, the milk run bus stopped at our hotel first. We arrived at 1 p [... read more]m and they told us the room will be ready at 3 pm on the second floor. We came back at 3 pm at it still wasn't ready and to come back at 3:10, then 3:20, then 3:40, then 3:50 and finally at 4 pm we were given a room on the 1st floor, which we declined as we requested the 2nd or higher. When we asked for the room we were promised, the supervisor told us that nobody had promised the room, but the young man was right beside her. We finally got our room at 6 pm. I asked if that is how you treat your imperial club guests? She didn't reply. After check-in, we received a Check-out slip in Spanish. Why? We went to the Air Transat agent the next day and he was very apologetic for the problems and would get to us later that day. He asked us to come back at 3 pm and he would find out what happened. We went back at 3 pm and all we got from him was excuses, such as a 5 hour check-in was normal. What nonsense was this? We stayed at this Grand Palladium hotel because we had stayed at the Mayan Rivera hotel prior with Imperial Club and it was excellent. Imperial Club at this resort means absolutely nothing. You get nothing for the extra money that you paid! The maid service was excellent and the room, when we eventually got it was excellent in building 4. The staff that work the bars and buffets make up for the useless check-in counter staff. The staff at the Steakhouse were terrible. The cowboy steak I had the first night was RAW! I sent it back and it came back so tough that it was inedible. My wife's steak was supposed to be well done and came back medium. Back it went and came back half well-done and the rest medium well. The rude lady at the Italian restaurant turned us off that restaurant, so after 2 bad experiences, we went to the buffets for all of our meals that for the most part were excellent. A big shout out to the Carlos and staff at the Secrets bar, especially the warm smile you got everyday from Melissa. All of the beach bar staff are EXCELLENT, especially Antonio, Omar and Ezekel and a lovely woman that I didn't write he name down. We sat in the main buffet section and were served by the lovely Judith! We were treated like family every day. We missed seeing her on her day off. The gang at Hemingway's were excellent and very entertaining, as we went there every night. We had great breakfasts and lunch's at the Punta Mita buffet by building 5. The resort was very beautiful and we loved walking around the resort. No need for a gym as there are a lot of steps. The beach was awesome and we spent most of our time there. In all, the restaurant, maid and bar Staff are excellent, except for Steakhouse and Italian restaurants. Would I go back? Never! Even though sitting on the beach, watching whales breach in the bay was awesome, we were let down the Steakhouse and Italian restaurants. The check-in process was the worst I've had in 30 years of travelling in the Caribbean. At the Mayan Riviera hotel, Imperial Club meant something, but that doesn't seem to be the case at this hotel.