Sandos Caracol Nature Resort and Water Park: Nice resort. Great for families. Lots to do.

The resort is well placed. Lots to do and places to eat. Since it is spread out over a large area, the crowds are also spread out and their are few lineups for anything. Great water ideas for the kids and adults alike

Bahia Principe Escape Sian Ka'an: Bahia Principe Sian Ka'an review

Was there 11 years ago, and the place still looks like new. People are continuously maintaining (not just repairing). All staff are friendly and helpful. The noise level at the quiet pool needs more control (there is an activity pool people can go to if they want to have noise). The private-use Sian Ka'an beach area is noisy, with resort activities. In context, we chose Sian Ka'an over the other 3 connected resorts for quiet (adults only). The food selection is very good, as is the quality. The  [... read more]bus from the airport takes a long time (45 minutes) before departing, plus the 1 hour 45 minutes trip, adds up to a long trip to get there. The announcer on the bus was somewhat painfull as he repeated his pitch numerout times on "only do excursions through the Company he represents, as all others are inferior". Overall, it is a high class resort I would recommend to friends and family.

Catalonia Yucatan: Amazing resort

Love this resort. It is a smaller resort then we have ever stayed at but all in all it was great. The only thing is not much night life. And there isn't music at the pool which is nice which would be nice. We had ocean front room, beautiful view. Ocean is rocky but if you walk down a little ways you can get in where there are no rocks. Or wear water shoes to go in at the front of the resort. Spent most of the days that we were not on excursions by the ocean. I love the sound of the waves breakin [... read more]g on the reef. The resort is very clean and the staff are very friendly. We did have one issue that our room had a bad smell from the air conditioning unit for one day but they fixed it with in a day. So not much to complain about here. The food is great, the view is great, the resort is great.

Ocean Coral Riviera Cancun: Don't hesitate to visit this resort

My husband and I stayed at the Ocean Coral March 20-24. Based on previous reviews, we had high expectations of the resort and its service. Fortunately, we weren't disappointed. We had a terrific four days at the immaculately clean resort and were absolutely blown away by the quality and selection of food at both the buffet and a la carte restaurants. In fact, it was by far the best we've ever had. Mike's Coffee Shop was the perfect way to start each day and service there was always quick and fri [... read more]endly. Our room was clean and comfortable and both the beach and the pool were well maintained. Bar service at both was great. In fact, we seldom ever had to leave our loungers to get a drink. The lobby was a great place to relax, have a drink and listen to live entertainment before and after dinner. Our favorite drink, chocolate martinis, were even on the menu. They were delicious and we probably had a few too many :) The only negative was that it was very difficult to find a lounger at both the beach and pool areas. I'm not a fan of the whole towel on the chair thing but it's commonplace and hard to monitor so a practice we've just learned to live with over the years. We would recommend this resort to everyone and would love to return again sometime.

Iberostar Waves Paraiso del Mar: Great vacation

The resort was great. We however did not think it would be a place that would involve spring break issues. Rude drunk kids were not part of our girl week and became bothersome. Security did shut them down.

Grand Oasis Cancun: Grand Oasis - Won't be going back

If you're shopping around for a resort, don't go to the Grand Oasis. There were some pros - which was mainly the grounds of the resort, which were beautiful. Everything else fell short of expectations. The actually room was dirty and smelled of mildew. The food just didn't taste good at all. The hotel is a true "party" spot. The music was blasting at all hours. This would be a good place to go if you're 18- 23. Otherwise, spend the extra cash and go somewhere nicer.

Grand Decameron Los Cabos: Great resort!!

My boyfriend and I spent a week at this resort and it was great. All the staff was very friendly and very helpful. The grounds were kept clean and the food was very good. It is a nice, small resort. It was not full when we went and we're able to get a chair by the pool or beach at any time of day. The adults only pool was very pretty and quiet. If you want a quiet time and do not want to walk 20 minutes to get to food or the beach this is the resort for you.

Delfin Beach Resort Puerto Vallarta: very average

The hotel was kept very clean the buffet was average. The biggest selling point was the hotel was very close to beach and all the action. We went to the restaurants around the hotel a lot. ...........

Royalton Riviera Cancun Resort and Spa: Excellent Service

We thought that the hotel itself is beautiful. The service from the employee's was above average.They were also very friendly.The cleaning of the room was above and beyond.The grounds are gorgeous and well maintained.The food was wonderful. The only concerns are ... I feel that my fiance was bitten by bed bugs .!!! We took pictures if you you would like to see them? On our day to go home ...we found out that our flight was changed to a stop over in Windsor Ont. before going to Ottawa. I booked a [... read more] direct flight

Canto Del Sol: Great Resort

Food is always good, staff are friendly. Good bang for the buck so to speak. Location is fairly close to downtown which comes in handy if you plan on going out in the evenings. Numerous activities throughout the day and night. I have stayed at Canto Del Sol many times and will continue going back.

The Bel Air: Very Nice Resort

The hotel was very clean, the pool was beautiful and the food was amazing. The Hotel itself was in need of renovation, older hotel, nice place for quite vacation. The staff and service was very good. Could use one more bar.

Grand Palladium Kantenah: Great vacation

This was our second time to Kantenah and we had a great time, again! It's clean, the food is good, the people are great. We had a small issue this visit with hot water the first night but the resort staff took care of it right away and the rest of our time there was excellent.

Hard Rock Hotel Vallarta: Awesome resort, excellent time!

The Hard Rock Hotel Vallarta was amazing! The grounds were clean and easy to manoevre around. The smaller size of the resort was awesome. Food was great, service was outstanding.The rooms were clean and a great size. We will definitely be back!

Iberostar Selection Playa Mita: Beyond expectations!

This was an amazing place for a week. Clean, friendly, excellent food, great beach for walking, fabulous pool and not crowded. It was quiet, and we were able to enjoy without being hassled at the beach or the pool. Went to the shows most nights which were very professional and enjoyable. The restaurants were great other than we heard, the Pacific express (French) was terrible from kore than one person, so we cancelled and went twice to the Japanese which was fun and very tasty, and healthy!Trip  [... read more]Central was great to book with, we watched the price and booked a couple of weeks before we went. I made a mistake and was able to get hold of Lawrence who was extremely helpful and righted my wrong! Thus vacation was just what we needed. A must go to!

Occidental at Xcaret Destination: Great Resort

Great food, nice layout, and loved the inland ocean lagoon swimming area. Live fish in the cannals (which you could feed with the provided feed), and live birds perched in the lobby areas. They could improve their entertainment.

Dreams Sapphire Resort and Spa: Amazing from check-in to check-out

I would be hard pressed to find a resort with better staff than this resort. There wasn't a single person we met who worked there who didn't speak better English than we did ourselves, greeted us with a smile, and went out of their way. We are already planning for our return trip, it is our new standard we compare all other resorts against

Allegro Cozumel: Great resort at a great price

Wonderful well-priced resort. Food and drinks great! Water and snorkelling great. Excellent service! Rooms clean, well-stocked, well-kept. A-la-carte restaurants all had great menus and service. Good time was had by all!

Dreams Vallarta Bay Resort and Spa: Good value

Rooms are large, all have good views of the ocean, food is good, service is excellent, the beach is not the best, but the pools are well maintained. The open lobby bar is situated to allow for spectacular views of the sunset.

Dreams Sapphire Resort and Spa: Great time in Mexico!

Staff were friendly. Resort was clean and easy to get around. Enjoyed the buffet & restaurants. Drinks were well made. Loved the abundance of towels. Bed was comfortable. Difficulty getting into shower. Maids were at rooms too early in the mornings. Entertainment was too early in the evenings.

Bahia Principe Explore Akumal: wonderful result but disappointing ending

Our trip to the Luxury Bahia Principe Akumal was for the most part very enjoyable. The resort is beautifully appointed and will kept. It is clean, lush and people were willing to help make your stay enjoyable. There are a variety of pool types with some being smaller and quieter which we enjoyed. The food was very good with variety and many a la carte choices. It was an added feature that we could go to the two sister resorts but no one else could come to ours, which kept it less crowded. The sh [... read more]opping is limited. The activities were plentiful enough, although I would have like some watercraft choices on the resort. There are a variety of excursions. Unfortunately our trip was very negatively affected by a decision that the customer service manager made on the last full day of our stay. My husband had loosely agreed to attend a breakfast presentation offered by the “premier” guest service representative to learn about a new resort the same owner of the Bahia Principe Akumal is building in the Dominique. My husband explained that they could put us down but we would decide in the morning. The incentive was a gift for our daughter to swim with the dolphins at a reduced rate. We agreed they could call us at 7:50 am to confirm our participation. In the morning, we decided not to attend and had breakfast at the buffet. They saw us in the lobby that evening and asked if we would be coming tomorrow. My husband answered that we were going on excursions and would not. Despite this we received an unwanted wake up call from them at 7:50 asking if we were coming. We received a call the following day as well. I was frustrated because this is my only time to sleep in – on vacation – and I do not want to be sold to aggressively on holiday. I reported this to the supervisor on duty. They had me fill out a comment form and were appreciative for the feedback, which I delivered professionally. Later that day I was taking my daughter to the dolphin swim and decided to ask if we could receive a discount due to the fact that we had been woken up on two mornings of our vacation unnecessarily. They referred me to the customer service manager who had to investigate. A second manager I spoke with, when I followed up later that day again, suggested that perhaps I could have a discount at the lobby store because the dolphins were a separate company. I stated that would be fine but then did not hear back as promised. I followed up again and the first customer service manager told me that I would not be receiving any compensation because they had checked the phone records and I had not received any calls as described. With pause, I explained that I could not comment on their records, but assured them that I did indeed receive the calls. He went on to tell me again that I had not received the calls. I asked him if he was implying I was lying which he confirmed again that I had not received the calls. As tourism professional in Nova Scotia with international tourism colleagues around the world, questioning my integrity was not under any circumstance the right thing to do to any guests. This is a sure way to loose the customer for life. On my last full day I was left with the resort not interested in compensating for inappropriate disturbances but more importantly being called a liar. As a result we will not return to this resort and I will be contacting the owner to share my experience.