Iberostar Coral Holguin: Coral Level

Stayed in a junior suite on the 2nd floor in the Coral Section (adults only). Room was very spacious and all rooms seemed to have a pool view. Room, grounds, pool and restaurants were all very clean and well kept. On the Coral side of the resort which is very quiet, we received excellent service and staff were very friendly. We only ate in the Coral, Japanese and Mediterranean restaurants which was very good. Ate once at the Buffett for dinner which was ok but make sure you are there when the  [... read more]doors open. Warming dishes didn’t seem to be replenished quickly. There are 2 beaches. The small beach is very nice, small and shallow with an excellent beach bar. The larger beach which you share with another hotel is very nice but busy. There is a section reserved for Iberostar guests but quite small and fills up fast. There is also a makeshift bar with excellent service with the basic drinks. (No slushies). The beach is accessible by a bridge and can walked to very easily or you can hop on the golf carts. There currently is no “adult only” beach sections”. The two Iberostar resorts are on large grounds that are very walkable and well lit at night with a nice path along the ocean. The 2 beaches are nice but not like the Cayos or Varadero. I would return.

Iberostar Origin Daiquiri: Great family vacation and kiteboarding

Stayed here Jan 5-12, the temperature dropped to 24 the day before we arrived, and Jan is a windy month, but lucky for us, we were there to kiteboard. And the kiteboarding was amazing! I was charged 30cuc just to get my kiteboard bag from the airport to the resort, a bit of a cash grab considering It didn’t cost anything to fly the gear here all the way from Canada, but it cost $45Cdn to but it on a bus for a 1/2hr drive, maybe it was an AirTransit thing as I’ve never paid this fee the past  [... read more]5 trips, but this was the first time flying with them. After the first night we moved to a room on the east side of the resort, right beside the pool, ground floor. This was a perfect location for us, we used the patio door all week, steps to the pool and close to the beach. The staff was happy and helpful, daily they would come around the pool and take drink orders, they were serving donuts each day, chopping open fresh coconuts. We even had special coffees delivered right to our patio in the morning. We would tip, but we didn’t tip everyone every time, and it certainly didn’t effect the attitude or service of the staff. We ate at all the restaurants and a-la-cartes. The food was really good for a remote area of Cuba. We were comfortable letting our two sons stay up late as the resort is small enough that it feels very cozy and safe. A couple nights they came home at 3-4 in the morning, having met friends their ages (16 & 19). Only complaints were that it was not super hot, but it is January and you can’t control the weather, the there was some bugs, but we were the ground floor and our patio door was open a lot of the time. Kiteboarded 6 out of 7 days, I did pay the 25cuc, which is supposed to pay for the rescue guys, but they never came back the rest of the week. So basically I paid to use the ocean. Cash grab. Although it is a great place to teach, both my sons got up and we’re riding. So happy to see, it was worth the cost of the trip right there. Low tide is a fun time to walk way out on the sandbars, great for photos Over all it was amazing and would return but maybe in April when it’s a little warmer

Iberostar Waves Tucan: Amazing family vacation

Beautiful lush grounds with so many beautiful animals all around. We had such an amazing family vacation. Beautiful beach and tons of chairs at pool area. Friendly staff and close to shopping. Would definitely recommend.

Iberostar Selection Coral Cancun: Fantastic Resort

The food was amazing in all of the restaurants. The coral level buffet in the tower had such fresh seafood every day I almost didn't want to eat anywhere else. The beach is huge and awesome with more than enough of the various type of beach loungers. The staff throughout the resort were friendly and very helpful.

Iberostar Selection Paraiso Lindo: Great vacation

The food was delicious for the most part, particularly the buffet, Italian, and Hibachi. No shortage of food, there are snack bars everywhere and it's all great! The grounds were very well kept. All the staff were so friendly and accommodating, and you can tell they're hard-working. Loved the cappuccinos and lattes. The pool was great - spent a lot of time there. The room was perfectly cleaned every day. Loved their environmental endeavours - shampoo/conditioner/bodywash/handsoap/lotion were all [... read more] refillable containers rather than small throw-away squeeze bottles, and filtered water was available on each floor to put in glass bottles, rather than using lots of plastic bottles. AC worked great in the room. Wifi works everywhere outside, even at the pool - a couple dead zones here and there (eg. by the cafe) but not a concern. Good variety of television channels. Good size safe in the room. I would suggest adding bins outside the hotel rooms for plates/cups to go in. Overall we had a great trip and definitely would like to return to this resort again.

Iberostar Coral Holguin: Really Nice Resort

The Coral Level at this hotel was great. Beautiful rooms with a soaker tub and separate shower stall. The pool is right at your door. There is butler service so if you need anything they will help. Daily towel swaps for the pool towels and turn down service. The wait staff are around you all day asking if you would like a drink. They bring it to you poolside which is wonderful. The down side of cuba is they run out of food items on the menu so you are eating a lot of the same things which [... read more]ever restaurant you go to. Every night we were booked into a different restaurant they were out of 2-3 thing always. Appetizers, mains and desserts were always “not available”. It didn’t matter where you went. There is no extra service or special restaurant privileges because you are coral level. The main difference is you have your own smaller buffet restaurant for breakfast and lunch and an afternoon snack menu at the outdoor bar. Otherwise the other restaurants are shared by everyone at the resort. The beach area is also small if you are a beach person. I loved staying at the pool because there you get lounge chairs and a cabana for your use daily.

Hotel Bella Costa: Bad experience

the rooms were very dirty there were cockroaches the air conditioning did not work they had to move from room 2 times, in the corridors we found several water leaks and the cleaning service of the rooms very bad do not change the towels and sheets daily very bad

Iberostar Origin Laguna Azul: Beautiful Resort! Enjoyed our stay.

Beautiful and well maintained resort. Rooms were clean and in good shape. Staff was very hospitable and friendly. Pool/ beach area was cleaned daily. Food was decent. Overall enjoyed our vacation. Would recommend to friends/family!

Iberostar Selection Ensenachos: A Beautiful Place for New Years

This is a very beautiful resort situated all on its own on Cayo Ensenachos in the midst of a protected biosphere. Two long sandy beaches are available with one featuring some incredible snorkeling without the need for a boat. We stayed in the Spa section which is limited to adults but toured all the grounds which have amazing vegetation. Whether you eat in the main buffet or any one of the 4 a la carte restaurants you won't be disappointed. Rooms are spacious and only 2 storeys high. Staff are a [... read more]mazing and make you you feel like part of the family.

Iberostar Selection Ensenachos: We will return! Such a great resort!

From the moment we entered the hotel impressive lobby, to checking into our room everything was AWESOME! I have been to Cuba on 5 other occasions and this by far was one of the best. The food at the main buffet had so many options, and the servers were always wanting to help ensure that drinks were served and tables were cleaned up after use. The beaches we spacious as the resort had two of them, the white sand and lush property was quite impressive.

Iberostar Origin Playa Pilar: Great Place for Family Vacation

We were a party of 12 for a friends and family vacation. This was our first trip to Cuba, and it won't be our last. We were very happy with the resort - not too big, and not too small. The grounds were well-kept, pool was sparkling clean, and rooms were clean and comfortable, even though a bit dated. No one in our party had any issues with their rooms - all was in good working order. The a-la-carte restaurants were very nice - The Tapenyaki (Japan) restaurant was by far the favourite with o [... read more]ur group. The'beach' area we actually were very happy with, even though there is only a small portion of actual beach that goes directly into the water. The rest of the beach area is covered with a dock, with steps directly into the water. Our party actually preferred the dock area - this way we weren't getting sand where it didn't belong. The steps from the dock into the water were in need of repair - a couple steps missing and one that was only half attached - but certainly not a deal-breaker! The ocean was gorgeous! The water was so clear and the bottom was soft sand. We could see many different starfish and conch shells in the water. The snorkeling was great too! Just down from our resort was Pilar Beach - it truly is one of the most beautiful beaches! The buffet restaurant was ok..... We were told that the food wasn't great, however we found that there was always something to eat, and never went hungry - even the picky eaters in our group were ok with the food. We will be back to Cuba, and would like to go back to this resort. The staff were so friendly! Thanks for a wonderful vacation!

Iberostar Selection Ensenachos: Incredible natural beauty and beaches

Ensenachos is a great family resort with mind-blowing beaches and gorgeously lush landscaping. You feel really immersed in nature here.The staff are wonderful and the rooms are spacious with great beds. The food is good (being mindful that this is Cuba and they don't always have access to everything we have). We've been here twice and no-one in our party has ever been sick. You ome here for the beaches, safety, nature and reasonable prices.

Iberostar Selection Cancun: Nice resort but rooms need to be upgraded

Hotel was nice, service was good but the rooms especially bathrooms were in terrible shape. Beach was great. Restaurants were great and the staff was very good. Lobby bar and service was the best. It was very noisy at some nights.

Iberostar Origin Playa Alameda: What I would have expected in Cuba

Resort could use some work normal fur Cuba fairly clean the Sunwing terminal has changed to a satellite so extra bus ride from first terminal to 2nd terminal long Taxi ride in the plane to take off not mentioned to us beforehand

Iberostar Waves Costa Dorada: Wonderful Stay

We spent one week at the resort which covered New Years and it was a special night. The food was fabulous as was the staff. The grounds are very beautiful and clean. This was our second time staying here and we would come back again.

Iberostar Origin Daiquiri: Awesome resort

The beach and pools were well kept and great places to be Nice , friendly and helpful staff Good variety of delicious food The entertainment was good A few repairs needed in some places and some updates needed in the room

Iberostar Origin Laguna Azul: Beautiful Resort

This resort was lovely with friendly people who work hard to try and make each customer comfortable during their stay. The Ala Cart restaurants were very nice and gave you a break from the buffet which was pretty good. Cleaning staff, entertainment staff and bartenders were all personable and fun to get to know.

Iberostar Selection Paraiso Lindo: A very nice resort hotel.

I found the hotel to be very nice in all aspects. The staff were great, the grounds well maintained, food was good, we were attended to quite well. I can sum it up as I would go there again, which is a testament to itself. The only small, and not worth requesting a change with, was, we though we had a pool view room, and were given a different room, overlooking another part of the hotel. So little time was spent in the room outside of sleeping, it was really not an issue. The room was clea [... read more]n and comfortable. Room service was very slow, ( 1 hour) and food was cold when it arrived. The food was mostly discarded. The a la carte restaurants were not a vast improvement over the buffet, to justify the schedule changes required to arrive at the appointed time, and to my surprise, to a near empty restaurant, and to be eating at 9:30 pm. ( the only time "available") I would give the hotel a 4.5/5 as a rating.

Iberostar Waves Paraiso Beach: Fantastic Resort!!

The resort was incredibly well-kept and eco-friendly. Customer service was amazing, whenever something was needed there was always someone willing to help. The beach area and resort, in general, are wheelchair accessible, which was a bonus to see a resort have. The rooms and public bathrooms were all modern and always clean. Dining at the buffet and specialty restaurants were spectacular! The pool areas were also large enough that you never felt overcrowded, even when many people were around. Th [... read more]e workers and staff were all very friendly, and always willing to stop and give rides over from different places around the resort if needed in golf carts. The resort also had shuttle stops scattered all around the resort which you could wait at to be picked up and driven somewhere if needed.

Iberostar Waves Costa Dorada: Best trip ever!

Lots of fun, volleyball was awesome. Good variety of vegetarian cuisine. Rooms were comfortable. The disco was a lot of fun and the shows were entertaining. We met a lot of people and there were a lot of areas to hang out.