Iberostar Selection Ensenachos: Incredible natural beauty and beaches

Ensenachos is a great family resort with mind-blowing beaches and gorgeously lush landscaping. You feel really immersed in nature here.The staff are wonderful and the rooms are spacious with great beds. The food is good (being mindful that this is Cuba and they don't always have access to everything we have). We've been here twice and no-one in our party has ever been sick. You ome here for the beaches, safety, nature and reasonable prices.

Iberostar Selection Cancun: Nice resort but rooms need to be upgraded

Hotel was nice, service was good but the rooms especially bathrooms were in terrible shape. Beach was great. Restaurants were great and the staff was very good. Lobby bar and service was the best. It was very noisy at some nights.

Iberostar Origin Playa Alameda: What I would have expected in Cuba

Resort could use some work normal fur Cuba fairly clean the Sunwing terminal has changed to a satellite so extra bus ride from first terminal to 2nd terminal long Taxi ride in the plane to take off not mentioned to us beforehand

Iberostar Waves Costa Dorada: Wonderful Stay

We spent one week at the resort which covered New Years and it was a special night. The food was fabulous as was the staff. The grounds are very beautiful and clean. This was our second time staying here and we would come back again.

Iberostar Origin Daiquiri: Awesome resort

The beach and pools were well kept and great places to be Nice , friendly and helpful staff Good variety of delicious food The entertainment was good A few repairs needed in some places and some updates needed in the room

Iberostar Origin Laguna Azul: Beautiful Resort

This resort was lovely with friendly people who work hard to try and make each customer comfortable during their stay. The Ala Cart restaurants were very nice and gave you a break from the buffet which was pretty good. Cleaning staff, entertainment staff and bartenders were all personable and fun to get to know.

Iberostar Selection Paraiso Lindo: A very nice resort hotel.

I found the hotel to be very nice in all aspects. The staff were great, the grounds well maintained, food was good, we were attended to quite well. I can sum it up as I would go there again, which is a testament to itself. The only small, and not worth requesting a change with, was, we though we had a pool view room, and were given a different room, overlooking another part of the hotel. So little time was spent in the room outside of sleeping, it was really not an issue. The room was clea [... read more]n and comfortable. Room service was very slow, ( 1 hour) and food was cold when it arrived. The food was mostly discarded. The a la carte restaurants were not a vast improvement over the buffet, to justify the schedule changes required to arrive at the appointed time, and to my surprise, to a near empty restaurant, and to be eating at 9:30 pm. ( the only time "available") I would give the hotel a 4.5/5 as a rating.

Iberostar Waves Paraiso Beach: Fantastic Resort!!

The resort was incredibly well-kept and eco-friendly. Customer service was amazing, whenever something was needed there was always someone willing to help. The beach area and resort, in general, are wheelchair accessible, which was a bonus to see a resort have. The rooms and public bathrooms were all modern and always clean. Dining at the buffet and specialty restaurants were spectacular! The pool areas were also large enough that you never felt overcrowded, even when many people were around. Th [... read more]e workers and staff were all very friendly, and always willing to stop and give rides over from different places around the resort if needed in golf carts. The resort also had shuttle stops scattered all around the resort which you could wait at to be picked up and driven somewhere if needed.

Iberostar Waves Costa Dorada: Best trip ever!

Lots of fun, volleyball was awesome. Good variety of vegetarian cuisine. Rooms were comfortable. The disco was a lot of fun and the shows were entertaining. We met a lot of people and there were a lot of areas to hang out.

Iberostar Selection Ensenachos: Good

The resort and the beaches BEAUTIFUL and CLEAN. The food was ok. The staff, some of them friendly some rude and indifferent. Need to improve transportation from beaches to the lobby. Entertainment 0.

Iberostar Waves Costa Dorada: Decent resort

The hotel was nicely decorated for the holiday season and the grounds were well looked after. The room itself was average. The bed was too soft, poor lighting and the toilets didnt flush well (ours got clogged but was promptly looked after). Unfortunately, our room was close to the theater. It was way too loud, and we got woken up several nights with drunken people walking back from the bar (likely related to the time we went as a lot of students were there). It would be nice to have more  [... read more]places that offer coffee in the morning. There was only one place at the buffet. The food was excellent on New Years but otherwise decent - could have been hotter. It also would have been nice to be able to reserve the restaurants more than once in our week stay. Nelson was an excellent server, he took good care of us. The pool activities were fun with energetic staff.

Iberostar Origin Playa Alameda: Worst vacation ever.

We paid extra to stay in a suite. The door had been kicked in and the jamb wasn't replaced so it didn't lock properly, the air conditioner was broken (so was the fan) so the room was humid and dank.. there was black mold growing on the ceiling and on our pillows. There was no water in our room on arrival, the mini fridge was broken, and the toilet paper and water were only replaced when I complained. We were told the resort was fully booked and our room could not be changed, but we did not new m [... read more]old-free pillows. The resort is advertised as having 5 bars, but they often only have one open at a time. The pool bar is advertised as 24 hours, but it ran out of alcohol by 2am most nights and the beer isn't cold at night because they stop using kegs in the evening and start using cans. Of our group for 4, one person was terribly sick with food poisoning and two were otherwise afflicted... We booked a snorkeling excursion, and when we arrived at the destination they had about 15 snorkels for 200 people. I complained, and I was told "This is communism; learn to share." I spoke to the SunWing rep at the resort, and she offered to refund us 2.5 pesos each for the $100 trip. The beach was nice, but there were cigarette butts everywhere and we also found a used condom. There is wifi in the lobby which costs $1 per hour. Only the resort manager can give you a password, and he offers the wifi free to anyone who will go online and leave a positive review then and there.

Iberostar Origin Daiquiri: First Vacation: Amazing

The resort staff was very friendly, made a few good friends. The food was decent and the resort was beautiful. The beds were a bit hard because the mattresses were thin but I expected that being in Cuba.

Iberostar Selection Paraiso Lindo: Enjoyable resort!

The grounds were beautiful and quite large so we could go for a walk at night. The gym had great exercise classes. The pools were enjoyable. There were many families of all ages and there seemed to be something for everyone. They were very helpful with food allergies. It was lovely and we would return.

Iberostar Origin Playa Alameda: Great for kitesurfing

Great location on Varadero peninsula for kitesurfing. Not too many other kiters. Room was ok but sliding door didn't lock on our room and next room. We kept valuables in safe and didn't worry about it.

Hotel Bella Costa: Great service, clean room with exceptional staff, good food and plenty of it.

Although the hotel is in need of some TLC you can see there is some work going on to improve things overall. However, my friend and I had a great stay at the hotel and enjoyed every minute of our stay there. I would stay there again in a heartbeat and already planning a return visit at the end of this year. Thank you.

Iberostar Origin Daiquiri: A delightful week away with my girls :-)

This was our first trip to Cuba, so we kept open minds. Truthfully, I was on a tight budget, so it was my only choice for a Caribbean get-away with my three girls (ages 20, 18 and 16), and I am so glad we went :-) The white sand powdery beach was GORGEOUS!!! The staff at the resort were so helpful and friendly, especially the Dining and Entertainment staff!! All we heard about food in Cuba was not true: everything was fresh and delicious, especially if you are willing to try some of t [... read more]he more local offerings (papaya, guava, fish). There was always fresh bread, cheese (the best Emmenthal I've ever had!!!), eggs, bananas, chicken, rice and beans, salads, etc. We celebrated New Year's here and the staff outdid themselves - what a fun night!! The champagne was flowing, the dinner was great (booked time slot at the buffet) and the party was a blast! The resort itself was very clean and safe. The staff were accommodating when I asked for our rooms to be changed because of water and safety issues (no hot water in one room, musty smell in both rooms, lock on one door not working). The common areas of the resort and the pool are great (always clean!), but the rooms are a little tired and in need of some upgrades. The toilet in one room needed to be fixed three times during our stay, but it was looked after same day, so clearly making guests comfortable is a priority. Water pressure between 4:00 and 6:00 pm was poor (clearly EVERYONE showering!!), so we waited until after 6:30 to shower most nights.I could nitpick about the repairs needed on the resort grounds (like the tennis courts, some of the paths to and from the beach), but in the end none of it took away from the great time we had. One issue that has nothing to do with the resort but worth bearing in mind when you travel to Cuba: the WiFi is spotty at best, couldn't get more than 15 minutes of access a day. If you have "roam like home" or equivalent and need to stay in touch with folks back home, that is the better option. A heart felt thank you to the staff at Iberostar Daquiri for making a girls' get-away for this "Mama" a bucket-list item I can tick off with the fondest of memories!!!

Iberostar Origin Bella Vista Varadero: Very nice resort

Rooms were very spacious , comfortable bed. Towels needed to be renewed and /or washed better. Food was good . In general very nice hotel enjoyed staying there. Will recommend it . Needs a little more activities at the beach. New Years dinner was very good and animation also.

Iberostar Origin Laguna Azul: Needs a bit of work

This place was suppose to be a great place. Both my parents and friends have been to this hotel a while back (6 years) to be exact. A lot has changed since then, cockroaches were seen in the Cuban restaurant alacart, the coffee bar and even in the hallways of the hotel. The food was average and most of the time the food was better at lunch over dinners. With the multiple pools it gave you options to go to different areas of the resort (quiet or party) scenes. The one think that I will rave about [... read more] is the beach, it was beautiful and very clean. What the resort needs to change it can be done and I know they have the people in place to make the changes. The staff was excellent our maid (Suia) was one of the best we ever had. The customer service (Kennzie) helped us out in every ask. Last but not least our pizza amigo who we had a good laugh everytime we seen each other. What you have to remember is that it is Cuba and not Aruba or Antigua. All in all it was an average trip nothing to write home about. Jon

Iberostar Origin Daiquiri: Not what we expected

We were surprised by how run down the rooms were but the staff and the beach made up for it. We were happy that we brought our own catsup and mustard with us to have on the burgers and with other foods. Unfortunately our children don't like sea food so it took them a couple of days to figure out what they could eat.