Iberostar Origin Playa Alameda: Pleasant

It would have been a better stay if the rooms weren’t so out dated. We did not have drinking water in the room after the 3rd day to the last. Pillows did not smell right, we stopped receiving fresh towels on day 3 also. The water to the building shut off a few times including the morning were getting ready to leave. That was an inconvenience.

Roc Barlovento: Little Gem

We have been staying here for the last 15 years or so. We enjoy everything about this resort, the location is great. Many upgrades and maintenance is happening at the resort since CoVid. It is an older property but still enjoy going there.

Paradisus Princesa Del Mar: Wonderful Cuba!

The hotel staff were amazing! Food, so-so, but we knew that going in. The beaches and drinks and friendly staff made up for that! When you understand Cuba's economy it is hard to complain! We had a very relaxing, stress-free vacation and isn't that what it is all about!

Occidental Arenas Blancas: Not a Great First Time in Cuba

The resort itself was fine, a little dated such as the tub/bathroom but otherwise it was fine. The pool and beach were great. The service was not good. Many of the service people would not even give us the time of day. We waited for drinks more than we drank except at the poolside bar area. There were a handful that were actually pleasant. This was disappointing because we had heard the people of Cuba were very nice. We did not find this. The food is an issue. There were many times th [... read more]at there was nothing available. Not much to choose from either. They ran out of cups and alcohol a few times in our short stay. The plane trip was great although any food came with a charge. Cuba airport was good coming back - terrible going in - long time through customs and they all looked like they hated their jobs. Toronto Pearson was a nightmare only because of volume - the staff there try their best.

Iberostar Origin Playa Alameda: Never Going Back

The negative: They ran out of toilet paper frequently. The rooms are old/tired and not cleaned very well. We had to ask the maid to clean the sink, taps and mirror in the bathroom. Floors not swept or washed. Buffet was not air conditioned. They opened the doors. Food was repetitive. No margarine/butter, syrup, bacon, sausages etc. Lots of complaints from guests. Also there is no place to get food snacks in between meals. The snack bar is supposed to open at 11 am but they don’t open till aro [... read more]und 12 noon. My husband is diabetic and was very tough for him in between meals. The positive: beach is beautiful. Resort well laid out. Chairs comfortable, and the shows were great. We have been to Cuba a few times so we know what to expect. This resort was disappointing to say the least.

Melia Peninsula Varadero: Overall good resort

The resort was a little dated, a few areas need to be updated ie rooms, pool area is small and the theatre is not 4 star. The biggest disappointment were the drinks. All were served in small juice glasses even cocktails like pina coladas. Wine was served in a tiny champagne glass and both white and red wine were not available at dinner. Even the Italian restaurant had no red wine. The drinks were watery with very little alcohol. We had a difficult time finding even one that was good. The  [... read more]beach bar and pool bar did a better job. The food was surprisingly good. Great bbq chicken at the beach restaurant. The staff was for the most part friendly and accommodating. Beach was beautiful

Mar Del Sur: Pease of sheet

Pease of sheet, never again, i used to like it, now is a dumb, mostly local noise Cubans, that's ok but hard to integrate with their way of behavior, food???,same for 14 days, communication veri poore

Occidental Arenas Blancas: Loved Cuba would not go back to this resort

Second time visiting Cuba, would not go back to this resort. Service was non existent Ran out of alcohol & glasses Workers were rude, felt like you were bothering them Food was blah Run down resort

Brisas Del Caribe: Great hotel!

This was my 3rd stay at Brises del Caribe, near Varadero, Cuba. The hotel staff are great; warm & courteous. Quick to serve you, or resolve issues as they arise. My only issue, there were not too many who spoke basic English. I speak basic Spanish, so I could get by, but my 3 travel companions were only English speaking. Otherwise I would definitely return here, & invite others to join me!

Club Kawama: Love this resort

This was trip 4 to Club Kawama. I love the resort! Friendly people and very gracious. We had plenty to eat and rooms were very clean. Beaches were clean snd lounge chars available. Pool was awesome and poolside was well kept. We felt safe and found they take security very seriously. Thank you for another wonderful stay!

Paradisus Princesa Del Mar: Great resort when at the right season

Great facilities and willing staff but make sure you check if staff is not short during your stay because that will impact your wait times or availabilities of certain services Communication at the reception is not best

Muthu Playa Varadero: resort as a resort

Every time it gets worse and worse... Since December, beach towels have disappeared. I had to remind them for three days. Strange disappearances of plastic cups in bars. Food, well, there are some oddities here, then there is no dessert, then something else. The rest is pretty normal for Cuba. People are friendly. PS. Well, in the end, at the airport of Varadero, the company Sunwing distinguished itself. An hour in line for check-in and baggage!!! One employee at the check-in for elite p [... read more]assengers and one for everyone else! This is certainly a huge gift from the company Sunwing.

Melia Peninsula Varadero: Keep looking

I was really disappointed in my trip here. The outside of the resort is nice. The rooms are not. Originally they would have been but they haven’t been well maintained. The grout was dirty, the taps corroded, the bathroom counters were never cleaned. I found the bed to be very uncomfortable as well. I switched rooms the first day as my first room was really bad. The second room was better but not by much. The safe didn’t work and even though I told them it was a battery issue (a light said so [... read more]), I had to spend 2 mornings in my room waiting for people who never came. The pool was lovely but people put towels on their chairs and then go to the beach for most of the day. They don’t serve drinks, you go to the bar to get them, if that matters to you. The chairs are old as well, so weren’t super comfy. You can’t see the beach until you’re on it. It is beautiful and I always got a chair (which were older than the pool chairs) but I saw a lot of people who got there and there were no chairs left. And then there was the food. They obviously tried to make nice food but it was the same food every day and at every restaurant. I know they have trouble getting supplies but there are different ways to make chicken. Also, I got food poisoning while there and spent a day and a half in my room. They don’t have their food on ice or on heat. So it’s just sitting at room temperature. The staff was friendly but I didn’t find that they were overly personable. The resort was missing that special feeling when the staff get to know you. Like I said, they were friendly and helpful to me, but just didn’t connect. I definitely wouldn’t come back to this resort. I love cuba and this holiday dampened that a bit. Also, I’m not a traveller who expects perfection. I’ve backpacked and stayed in hostels, which were sometimes nicer than my room here. Just to give you some perspective on my review.

Melia Peninsula Varadero: Overall good resort

The resort was a little dated, a few areas need to be updated ie rooms, pool area is small and the theatre is not 4 star. The biggest disappointment were the drinks. All were served in small juice glasses even cocktails like pina coladas. Wine was served in a tiny champagne glass and both white and red wine were not available at dinner. Even the Italian restaurant had no red wine. The drinks were watery with very little alcohol. We had a difficult time finding even one that was good. The  [... read more]beach bar and pool bar did a better job. The food was surprisingly good. Great bbq chicken at the beach restaurant. The staff was for the most part friendly and accommodating.

Royalton Hicacos Resort and Spa: Hotel where you need to relax

this is a hotel that is not boring, with good staff and buildings, with a good selection of food and alcoholic drinks, the beach & ocean - amazing. The territory of the hotel is very green with water canals throughout the territory. Every evening there is entertainment and music events.

Valentin El Patriarca Varadero: Amazing resort

At first I wasn't sure about my stay at the resort but after a day looking around and getting confertable it was great. The pool and the beach was great .my room was clean and had water and beer everyday. My maid was really nice. The hotel is build more like a small village with beautiful blossomed trees. The food was so so but I didn't go there to eat all day. The Italian a la cart was excellent and the people working theere were the best ever. We had a birthday party for a friend and they mad [... read more]e it wonderful for her. Everyone on our group had a great time. I'll probably go back . Thank you to all for a great vacation.

Roc Barlovento: Very nice resort

Thoroughly enjoyed our two weeks at this resort. Short journey from the airport. Got off to a rocky start as we had to change rooms 3 times but was soon settled into a nice room, thanks to the Sunwing rep and helpful front desk staff at the resort. Beach excellent, entertainment lively and staff friendly and helpful. Food adequate due to the shortages in Cuba but never went hungry or thirsty. No milk for 5 days except in the coffee bar and no white wine for about 7 days. Liked the location ne [... read more]ar to the town and enjoyed evening walks along the main drag. Overall, really enjoyed our much needed vacation at Roc Barlovento. The resorts grows on you, the longer you’re stay. Went to the returnees special dinner and the manager told us they were making many improvements to the resort, so looking forward to seeing that when we return. Book this all adults resort- you won’t regret it.

Hotel Los Cactus: Fantastic Beach!

We've been to Be Live Adults Only Los Cactus four times over the last 7 years. This was our first trip back since Covid and we thoroughly enjoyed our stay. Here are few thoughts: 1) The beach is amazing! If you enjoy walking the beach, this is the place for you. You can walk forever! If you enjoy floating in the water, this is the place for you too! The swimming area is sandy (you don't need any beach shoes) and unless there is a storm, easy to get in and out of the water. 2) Room - we [... read more] were in the Gardenview Suite that overlooked the pool. It was very nice, close to everything, and had a nice balcony. The bed was comfortable, we had an extra side room (that we did not use), the TV worked fine as did the AC and we always had hot water. There was a small fridge in the room, a safe with a key, extra pillows, and plenty of room. Because we overlooked the pool, we could hear the show from about 9 - 10 or so but after that it was very quiet. No problems at all. 3) We had heard that there were issues with supplies (i.e. for food and drink) and while there were some things missing from previous years (i.e. pasta bar and a few mixes for drinks - tonic, but I only heard that from someone else) we certainly did not go hungry. There was always fresh fish and at least one of pork, chicken or beef to choose from. Fresh salad was available every meal, the bread/buns are delicious!, tomato and rice (to replace the pasta bar) was better than I thought it would be, and each morning you had the option of omelette/egg bar and/or pancake/waffle type bar. Ice cream was available every lunch and dinner as were the usual variety of pastries etc. 4) The resort was about half full - this was during the March Break (11 - 18th) and as a result, there were no issues getting beach chairs etc. Plenty of room to get lounge chairs with shade. 5) Workers were pleasant and helpful. Always smiling and doing their best to make us happy. 6) We were a couple but this did not seem like the place to go if you are looking to meet up with other single people. Could be wrong, but it seemed like it was mostly couples and seniors.

Club Kawama: Amazing Resort

Dear Leida and staff, It ahs been 2 months since we left your lovely resort. Our weather in Calgary has been snow, cold and a few warm spells, not nearly as warm as your place, so we find ourselves looking at all our pictures that we took and missing Cuba already. we love the beautiful grounds, buildings and ocean views. All your staff work so hard to keep up your grounds to make them look so amazing for all of us to enjoy. we made some new friends, enjoyed sitting in your new lobby bar looking  [... read more]at your beautiful pool. Our stay was January 23rd to Feb. 7th. Our room was 305, great room with nice view and balcony. There were 2 upper units right on the beach 602 and 702 that would have been great to stay in but they were in need of repairs and not available. We think if you fixed them they would be used all the time. Also the ladies bathroom by the lobby bar had 2 toilets but only 1 was working most of the time. The repeater dinner was great and we want to thank you again for this. Thanks again for making our trip back to Kawama so enjoyable, see you again next year.

Melia Marina Varadero: Not a 5 star.

Cuba has few if any 5 star resorts and this one isn't one. Melia Marina Varadeo is 3 star at best. Room was good. Beach was excellent. Staff was competent. Property is unimaginative, mostly concrete with very little shade or natural features such as flowers, coconut trees, shrubs, etc. Unless you're a sun freak don't go here. Resort is based at a huge marina with dozens of catamarans and cabin cruisers going out everyday so it's not surprising that activities for landlubbers were scarce. Go [... read more]ing at end of season is not good since the resources seem to be spent, i.e. food was lacking in variety, taste, and quantity. We will not be returning to this resort or Varadero as we prefer small more natural resorts.