This resort is absolutely beautiful, but a little large. The food was amazing, there are enough pools that getting a lounger was never an issue. It is walkable or ride the trolley cars, to your room, to the lobby or to the beach. Lots of seating in the lobby, and in the theatre for the shows. Kids pool and a couple whirlpool pools if you want someplace a little quieter.
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Lenny h -
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Bahia Principe Escape Sian Ka'an: Nice resort
Excellent service and the grounds are extremely well kept. Luxury is a stretch if you are planning to just stay at the Sian Kaan.
You must use all of the facilities (all 4 resorts) to consider this a luxury resort. Get used to riding trolleys to go anywhere. The sectioned beach is nice.
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K and D -
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Royalton Riviera Cancun Resort and Spa: Nice
Nice resort, very large and a long way from town. Good food. Friendly staff. Hard to get a sunbed near the pool unless you got up at 5am. Really aggresive sales people pushing the Royalton club thing.
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Tester -
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Allegro Cozumel: Well above what we expected!
We stayed there the week of Feb. 12, 2016. For a 3 Star Resort we were really impressed. Didn't like our first room being too close to the disco...no problem, got moved. Good room other than the thatched roof allowed some sounds from the next room. Staff were super and friendly. Food, although a little limited it was better than expected - we were pleased by the buffet and the a la cartes. Good diving. Good beach and lots of umbrellas/trees. Not much for snorkeling right at the beach. We would g[... read more]o back. Canadian dollar was a killer!
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Kezza -
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Blue Bay Grand Esmeralda: Wasn't wonderful...but wasn't terrible
The hotel rooms could use a facelift. They were a bit tired looking. However the staff work very hard at keeping the room clean. The food was good, nothing to complain about. But I would have liked a place to get a "Starbucks" like coffee during our stay. The amenities were far from one another.
We traveled with two kids (4 yr old & 2 yr old). Needed to pack a massive beach bag for the day as it was a trek to get back to the room if you forgot anything. The beach was better than what I had expec[... read more]ted after reading all the reviews about how "bad" it was.
The best thing about the resort were the staff. Very hard working and useful.
This is a very large resort with a high number of rooms. Would I go back? Probably not as I prefer a smaller more intimate resort.
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Ccgagnon -
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Bahia Principe Explore Akumal: Amazing Resort
Everything was beautiful around this resort. It is very big, but it never shows. It is very well displayed and with much taste. We loved the different swimming pools, and changed every day. We were amazed to see all the work that is dealt with each and everyday. Lots of workers, gardeners, all there to please us! All very polite and dedicated to their work. The servers at the different restaurants are doing a great job all the time. We were also able to find place everywhere to sit, or read on c[... read more]haise longues! The food was always over our expectations. I will return to Akumal (Luxury Gran Bahia Principe) Everytime we choose your resort, we are greatly pleased. 10/10 !!
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Valerie042 -
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Kore Tulum Retreat Wellness Resort: Not a 5 star
Beautiful resort but had no hot water. Finally changed our room after 4 days. New room had no air conditioning. Also, the service that picked picked you up from the beach and dropped you off forgot to pick us up one day. Not cool., Outside of these issues, nice quiet resort.
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Grande prairie -
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Bahia Principe Explore Coba: Bahia Principe Coba
This is our 4th time visiting the Bahia Principe Coba /Tulum resort. This resort has everything you could possibly ask for. Beach is amazing - shuttle back and forth from hotel but you could walk if you wanted. Hotel itself is beautiful and has a lot to offer, wifi in lobby, buffett has wide variety of food to choose from and a la Carte are also top notch food and service. Pools are clean and a few small pools for quiet areas. Rooms are kept clean and room service is quick. I can not say enough [... read more]good things about this resort. Staff are very knowledgeable and quick to help you if you need help. Great place to stay. We are going back in November 2016.
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Wanderlust5 -
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Ocean Coral Riviera Cancun: Amazing - our most enjoyable visit to Mexico yet!!
We just returned last week from Ocean Turquesa and it truly is, hands down, the best all-inclusive getaway we've experienced (of 13 resorts we've visited between my partner and I). From our first steps onto the resort, into our room, onto the beach and pool areas, and into the dining areas, we were not disappointed.
The resort scored high points with us for: customer service - everyone was so friendly and helpful throughout the resort; dining - we're a tad particular about food quality and all [... read more]of our meals were delicious, fresh and flavourful. We especially enjoyed the Japanese and Route 66 restaurants. Also, the wood fired pizza at the Villa was truly some of the best pizza we've ever had, let along in Mexico; Mike's Coffee shop - it was so nice to stop in each morning for a latte, cappuccino, coffee, tea and even cold frappuccinos for a change; crepe restaurant - the crepes (savoury or sweet) were so fresh + delicious, we went back several times for lunch during our stay.
In addition to thoroughly enjoying all the top-notch amenities and services the resort has to offer, we made new friends; went sailing with said new friends, thanks to the complementary sailing and kayak equipment on the beach; enjoyed a catamaran tour from Cancun, organized from the hotel (beware of the rum punch - it goes down very well!); and enjoyed a beautiful walk down the beach to the sea port town of Puerto Morelos for some shopping and cervezas.
The resort also has a really nice area for children compared to other resorts we've seen. It was spacious and colourful, had a nice pool and play area and plenty beach lounge chairs for mum and dad to relax while the kids played. That said, the day we arrived the hotel was sold out but we maybe saw a half-dozen or so children our entire stay there. While I'm sure it's not a standard demographic - especially during Spring Break, we didn't encounter the stereotypical noisy party crowds. There was a lot of generations there and while there was definitely a fun vibe (on Wednesdays there's a super fun foam party in the big pool), great music and no shortage of cervezas from the pool bar!
We've never returned to the same resort because we really enjoy experiencing new destinations but we agreed it's not a question of whether we will return, it's a question of when - and in my opinion it wouldn't be soon enough. This was our best stay yet and we look forward to returning with friends in the future. We can't say enough good things about our experience!
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Tbone15 -
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Royalton Riviera Cancun Resort and Spa: I wouldnt say it's the best unless it was/is
I never go back anyplace simply based on the fact that I feel there can be better out there or more for the buck so to speak...well, after being here for a week, I can honestly say i'll be back. Hands down, the finest resort I've ever been to in my life.
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Nbds -
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Secrets Huatulco: Great resort
Although the location is idea the resort has to deal with guests thinking they can hold their beach chairs with towels. The food was good but not amazing - it lacked spices. The beach is beautiful with a spectacular view.
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Lovey13 -
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Ocean Maya Royale: beautiful resort
small in size, which is nice
great food including the a la cartes
if your a beach lover and swimmer, this resort is not for you
wifi everywhere on the resort
great smoothie bar
good nighttime entertainment
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Spiff2627 -
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Hyatt Vivid Playa Del Carmen: Excellent stay! Great service and food.
Terrific resort. Can't say enough about the service and excellent food.
As foodies, we were astonished to find that most of our dinners, quality and taste and creativity-wise, were what we would expect at a top notch restaurant at home. This we the best food I've ever had at a 5 star resort and I've been to many.
And the staff there were all amazing. Obviously the hotel does a great job of recruiting and training excellent people.
The hotel itself is upscale and nice. Rooms are spacious and w[... read more]ell appointed. The proportion of hotel to property was higher than I'd prefer (I like to see more open space and lush gardens) but given it's location on the edge of Playa Del Carmen, I guess real estate is at a real premium.
The beach is nice albeit busier than at hotels away from town. Getting a lounge chair at the beach was never a problem but the pool was another story. Luckily we like hanging at the beach.
Overall I would highly recommend The Royal and look forward to coming back.
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Cane pole man -
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Grand Park Royal Cozumel: Great resort
We were not sure about this resort
But we're we surprised. The staff are unreal. They are there to help in any way possible.
The food was great. No shortage of choices. Snorkeling was really good just out in front.
The only downfall to the resort that we found that there are not enough chairs in the main lobby area.
We will be back.
My husband I visited this resort from March 3-10. We had a wonderful time. Not one issue. Everyone was so nice and couldn't do enough for you. If you want a quiet, relaxing holiday, this is the place for you! Beautiful beach front and spacious pool. Lots of lounge chairs. A great outdoor snack shack! Fantastic food on the buffet and off the menu. Quiet evenings with some entertainment. We would definitely recommend this resort to anyone looking to unwind and just take it all in.
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Nlogan -
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Grand Sirenis Mayan Beach: Pros and Cons....more cons than pros
Something personal was removed from my room, the drink service is very slow in the lobbies and the floor is very slippery ( I saw at least one person fall every day, including myself one rainy day). The resort also needs some repair and the food in bland. The room on the main floor smelt moldy and it makes me wonder if it was ever flooded. Getting a shuttle transport around the resort is near impossible, they drive by and don't check to see if you want a ride. I got one ride my whole trip, lots [... read more]of walking.
Pros are the "lagoon" of the ocean is fantastic and there is tons of wildlife if you look. The theatre shows at night are fantastic and the thai restaurant is a MUST visit. The pool are a ton of fun as well. The staff are super friendly as well.
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Paul and Teresa -
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Bel Air Collection Xpu-Ha Riviera Maya: Restful, Relaxing Rustic Resort
We had such a great vacation! Our room was lovely, it was located right beside a small cenote that had fish and turtles in it. The two man hot tub in the room was amazing! We used it almost every day! We enjoyed visiting all of the animals and although some of the cages were a little small the animals did look well cared for. We kayaked with the manatees, we snorkled in a lagoon that we discovered in the ruined part of the resort. We relaxed by the pool and the beach front, we walked the resorts[... read more] rocky beach that took us to the Barcello sand beach, not even 5 minutes to the left of the resort. We never got a chance to go to the sand beach offered with this resort but we heard that it was amazing! We took the local bus to Playa Del Carmen to do some shopping, the bus stopped right outside the resort and we never waited more than 5 minutes.
We walked a lot on the resort and what made the walks so interesting were all of the animals along the paths. Lions, Tigers, Monkeys, alligators, kangaroos, deer, birds (all kinds), iguanas and so much more! We really enjoyed the food, we never ordered from the menu so I can't comment on that but we had the buffet and it was always great. There was a chef at the grill for all meals, you could order, steak, shrimp, fish, chicken and of course omelettes at breakfast. The ceviche was amazing and we always felt like there was enough variety to choose from. Keep in mind that this is a small resort so the buffet does reflect that. We ate at the sushi bar a couple of times and it was so good too! The chocolate martinis were tastey as was the tempura shrimp, maki shushi and tuna shushi! My fiance said that he did not like shushi but he changed his mind on this trip!
We would return to this resort again. If you like a relaxing vacation that is a little different then the norm, this is the place to go. If you want lots of activities and exciting night life, this is not the resort for you.
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Tbutler -
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Bahia Principe Escape Sian Ka'an: Fantastic resort
Stayed at Sian Kaan from March 1-8, 2016. The resort is fantastic. The highlights were the incredible food at both the buffet and the a la carte restaurants. The beach area is great with good snorkeling right off the beach. Activities like zoomba, water polo and volleyball keep you busy and active. The short cart ride to the beach and other resorts is great to keep you from going stir crazy. Sian Ka'an is definitlaly the nicest of the resorts and being set back in the forest makes it feel more p[... read more]rivate and relaxing.
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Brittany91 -
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Ocean Coral Riviera Cancun: Excellent Vacation!
My boyfriend and I booked through tripcentral in early February for our March 1 trip to Ocean Coral & Turquesa in Mexico. It was the best trip that we had been on. Below I have summarized our vacation.
Rooms: Our room was on the first floor right by the kids pool. In my opinion, they should not put people without kids in the kids area for obvious reasons but that did not matter to us, being on the ground level was great as the elevator in the building was broken so this was great being on the g[... read more]round floor. We had requested a king bed through our travel agent WEEKS before we went on the trip, and when we arrived we had 2 double beds that both of us could not fit on, so my boyfriend and I slept separate the entire trip which was extremely dissapointing when you leave something in someones hands and you trust them to do something for you and you pay a lot of money to find out this was not taken care of. Our room's air conditioner was broken and we called the front lobby more than 5 times to have this taken care of as the resort that we stayed at was so humid, by the time we left after 7 days all of our clothes were soaked just from the humidity. Other than that, the rooms were fine.
Food: The food was no better than Cuba. We went to Cuba last year and I lost probably about 7lbs from not eating, the same hapened at this resort. The buffet changed themes every night which was cool to experience new foods, but the a la cartes no one tells you before you travel that they are EXTREMELY fancy, so we did not bring heels or nice dress shoes- we brought flip flops on our vacation.
Pools: We mostly used the party pool because of the swim up bar. The foam party that we had participated in was awesome, it was so much fun to do something like that. The other pool was the "relaxing" pool which had all the fun activities like water volley ball, aqua fit classes and so much more. Each day they walked around with a different animal and you were able to get pictures taken of you and monkeys, parrots, and so much more! It was amazing
Beach: I don't think we layed on the beach more than one day. The water was so rough and murky, the sand was nice and white it was beautiful but I am a huge beach person and I was a little disappointing with the water conditions.
Entertainment: The entertainment staff was great. There was always something going on, things to do.. the shows that they had every night were awesome. We saw The Lion King, and the Grease show and they were fabulous. They let you take pictures with the cast after the show which was nice too.
Excurions: I was a little thrown off by the Transat staff who were supplying the excursions. We had booked a trip into Playa Del Carmen (free transportation) we had expected to be going straight to 5th Avenue to do some shopping. They did not tell us that we were going to be going to a jewellery factory where no one could afford to buy anything and then a tequila factory. Not once did the Transat Rep tell us this. This wasted half our day doing something that we had ZERO interest in doing. I was very dissapointed along with the entire group that we went with.
We booked a half day excursion to do a cavern tour, cenote swimming and snorkelling with sea turtles. Again, very dissapointed with Transat's reps because they did not tell us anything about this excursion. When I got to the first cavern that we were exploring, i slipped and fell because i was wearing flip flops. Again, Transat rep did not tell me to wear anything specific. I ended up in the Mexican hopsital and had to get stitches on my foot, and missed the entire day that we EACH paid $75 American dollars for, and Transat refused to give us our money back.
All in all, FANTASTIC trip. We have both said that we would return back to the same hotel in a heart beat. WE LOVED THIS HOTEL!!!!!!!!!!!!
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Allanman -
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Bahia Principe Explore Tulum: One of the best resorts around!
Took my Beautiful Girlfriend to Bahia Principe Tulum and had a fantastic trip! Room was clean, staff were great, food was fantastic, resort is amazing! time of our lives! I recommend to anyone, just watch the timeshare people!