Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(2508 Reviews)

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Private  - 

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Playa Vista Azul: Super resort

The resort was super. The Ala Carte restaurants they have are just 3 for the size of the hotel they should add another. Everything else was awesome. We had a great time and the staff were all fantastic.

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Private  - 

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Valentin El Patriarca Varadero: Beautiful resort!

We have visited Varadero four times now and must say that Ocean Varadero El Patriarca was the best! Staff were friendly, rooms were clean and the food was the best we've had in Cuba. I do not have a single complaint and was impressed that the fellow at the front desk ensured that the nine of us travelling together were all in the same bungalow rather than spread out. We will definitely be back!

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Private  - 

Verified Purchaser

Playa Vista Azul: AMAZING PLACE

We just came back from our first trip to varadero and I am inlove with Cuba. It was perfectly organized to get to the resort from the airport and back from when we were leaving! The food was sooo good especially the burgers by the pool & I can’t say enough about the entertainment group. Danny, Gustavo, Pedro, Douglas, Mirthaa, Aribyl, Noriel, Felix, Yoeli and Carlos are names I will never forget. They are all so much fun and are amazing at their jobs from dancing to daily activities! We are de [... read more]

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Saint Rick  - 

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Ocean Riviera Paradise: Nice resort, service not up to par

This was a very nice resort, great pools, lots of bars and restaurants. The rooms were great, everything about it was perfect except for the service. The staff there were not very friendly and the service overall was poor. It was consistently poor in every bar and restaurant, though there were a couple that seemed to care less than others. It was felt by many people I spoke to and on several occasions I wondered if I was actually invisible as bar staff literally ignored people waiting at the [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Great Resort, Food not quite up to par

Hotel rooms were clean and adequate, but more of a 2-3 Star standard Nightly shows were awesome, better than other resorts I have been to. Beach was great and had an opportunity to snorkel for an hour for $20 which included boat ride to/from as well as the snorkeling equipment. (Bring your own if you can) Great activities by the pool and at the beach throughout the day. The staff is very good at encouraging participation. The food experience is deficient on many fronts. - Tables are cleane [... read more]

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Private  - 

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Ocean Coral Riviera Cancun: Resort for everyone

Transpo: confusing pickup at airport. Loaded into taxi vans based on resort. We watched many load while we waited an hour. Given a taxi chit for return trip. Did not realise the chit had details for Transat welcome time. Hotel Reception: fast and welcoming but no info was passed about Transat welcome. Easy check out. Friendly. Room: very clean, well stocked with water, towels etc. Comfortable beds and AC. Quiet. Food: Very good. Excellent selection of a la carte restos. Downside, resto [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing resort

The hotel is amazing. The people at the resort is what makes the trip well worth it. The food was better than anticipated. However, they could work on their drinks. The resort is very modern, and is close to the Varadero market. Highly recommend this resort.

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MondenJ&J  - 

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Ocean Riviera Paradise: Stunning Resort!

We stayed 2 weeks at this beautiful modern resort. Had our wedding on Valentine's Day along with 12 of our family members in attendance. The wedding turned out perfect for us with no complaints. Everyone had a wonderful time at the resort. The food was beyond our expectations! Thanks to Kassandra and the rest of the entertainment team for doing an amazing job every day, always energetic and fun! The bartenders and staff were very friendly and attentive. Only complaint is the house keeping was la [... read more]

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Happyhour  - 

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Ocean Coral Riviera Cancun: Great place, no regrets

We were there for 10 days From feb 3ard. I really have no complaints. All of the dinning was awesome. Only one that needs a reservation is the sensai and its one of those cook in front of you deals. Very good as well. The beef is very good there and I would recommend the Chateau Briand. its a little extra $ but worth it . Blue moon.. The buffet is also very good but can be a bit noisy timing is important here eat early in the morning they open at 6:30 am so you can grab some grub before you go  [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Beautiful resort!

Resort absolutely beautiful. Friendly staff. The rooms were very spacious and modern. The resort was very clean. Resort upgraded us to a swim out room at the Eden and we were extremely happy. Food very delicious. Loved that the a la cartes dress code for men was casual and relaxed. Plenty of a la cartes and no reservations required. Very safe environment. Nightly entertainment was awesome. Lots of activities and no need to leave the resort. The only downfall was the house wine and the Mexica [... read more]

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Private  - 

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Valentin El Patriarca Varadero: Nice and clean

The grounds crew take great pride making the area beautiful and accessible. Everything is kept clean, including the rooms. Our friends had a problem with cockroaches so for a new room. Our room was only 2 away but no issues. Coffee shop(Mikes) had excellent staff. Entertainment was really good some evenings and the house band were great. But they need to perform in the lobby or the theatre more regularly where there is more room. WiFi was a hassle. Wish there were sign ups for those who would l [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Great resort

Room was modern and clean. Resort seemed modern and well maintained. Grounds were well maintained. Pool was lovely. Lots of seating at the pool and the two beaches and the infinity pool. Staff were friendly and helpful. Nobody bugged people to buy stuff. The view at the infinity pool is amazing. The colour of the sea is amazing. We drank the water, and ate lots of salads and fresh fruits and veg - no digestive upsets. Beautiful beaches - clean. Water was clear. Sandy bottom that w [... read more]

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Private  - 

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Hotel Roc Casa del Mar: Five star except no toilets near the beach.

New, clean hotel with gorgeous beaches and lots of pools. But very large and spread out so be prepared for lots of walking. Food ok on buffet, but bland in the al la cartels. The entertainment was very good. Nice rooms with great shower. Worst thing was there were no toilet facilities near or on the beach area so you had to walk all the way back to the hotel which was far. Not ideal for women or if you got tummy issues. Big annoyance. The pool areas were fun and the staff were friendly. It' [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Great vacation

This was the second time that we have been to the Ocean Varadera El Patriarca. We went for sunshine and relaxation and certainly got that. The resort was clean and the staff were very helpful and accommodating. Our maid was amazing and left some kind of blanket or towel animal on our bed every day to surprise and delight us. On the negative side: We only ate in the buffet and although the food was plentiful, it was not as good as the first time that we visited and the food that was supposed  [... read more]

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Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Love this place!

This was our second time at this hotel and once again we were very pleased! Can't say enough about the great service provided by all staff. We certainly enjoyed the gorgeous beach, we keep going to Cayo Santa Maria ( this was our 10th times) because of the unbelievable beach. Food, drinks and cleanliness all top notch. Don't forget we don't go to Cuba for the food we go to Cuba for the people and the beach. We never been sick because of food in Cuba and never lost a pound either lol.  [... read more]

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Marty  - 

Verified Purchaser

Playa Vista Azul: AMAZING RESORT AND TRAVEL AGENT

Where do i start? From the time of booking which was with Candice Anger, until we returned home was amazing. We have never had such a wonderful holiday and relaxing time, as we did on this trip. Candice took great care of us as i have mobility issues, and the staff at the ocean vista azul were very amazing. i would rate this agent as a 10+ and the hotel as a 10 + and also sunwing excellent. We will defiantly return to this resort.

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Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Needs some love, but fabulous beaches and amazing people!

My Friends and I truly enjoyed our Cuba experience. The staff were fabulous. Any issues we had were taken care of right away. There were some things that need to be changed about the resort. One thing was the washrooms were not tended to enough, not clean enough and they were never stocked of toilet paper. More garbage bins and cigarette disposals would have helped with the litter. Patrons of the resort did not respect that littering was unacceptable. As a non-smoker, I didn't appreciate  [... read more]

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Marko11  - 

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Ocean Coral Riviera Cancun: Very nice resort

Was very pleased with the service , cleanliness and quality of food ! The only negative was the constant seaweed washing up on the beach but staff did a great job of cleaning up after Mother Nature . Would definitely return to Oceon Corral and Turquesa

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: OK Resort

The Hotel was clean. Rooms spacious and clean. Beds comfortable. Beach was awful, and too dangerous for kids. They need more service staff. Service was lacking as the ones working there weren't able to keep up. kids shows are non existent. entertainment didn't start until 9:30pm so if you have kids, you're out of luck. wouldn't call it a family resort. They need to put some thought into entertaining kids. The Privilege club is a joke, don't waste your money. The time share sales people are push [... read more]

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Debchick  - 

Verified Purchaser

Playa Vista Azul: Better than average

Resort was pretty.... great pools and beaches!.The food was better than the average cuban hotel. The drinks weren’t the best!! The wine was horrible and the lobby bar had no straws!! If your looking for quiet nights then this hotel is for you. I personally like a little more action at night!! The hotel lobby shuts down early and there is no disco.... i will definitely be back to varadero but i will stay in the city where the action and good times are....

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