Valentin El Patriarca Varadero: Not 4 star resort

Beach is excellent. Room was big. That are all good things about this hotel. Food. was for 3 star hotel. a lot of local vegetables but we have to stand in line every lunch and dinner to order meat or fish to cook for us. My daughter was happy anyway because she was able to swim in clear sea every day.

Grand Memories Varadero: Very pleasant Resort.

I have few negative comments to make. It was my second stay here. One was before Covid and I must say that little has changed except it's four years older. There is quite a lot of staff . Grounds keepers, house keeping staff etc. My room was kept very clean, fresh towels everyday, bottled water in the fridge as well as beer and a bottle of rum. This was of little interest to me but some people found it great. The only thing which needs to be updated is the bathroom. It is old and looks the same  [... read more]as four years ago. One problem I had was with the wifi reception. Often I could not log on but the hotel had a young lady installed in the lobby to help with that. This needs some attention. All the buildings in the resort are freshly painted and the grounds and pools well maintained. Receptionists were friendly and very helpful especially when the found out that this was my first trip alone. My check out time was extended giving me plenty time to rest and get ready for the flight home because of the very late arriving time in Ottawa. I have to commend the concierge staff for their way they treated me and arranged reservations at the various restaurants in the resort. Food was plentiful, well presented and although some items were not available every day, there was absolutely no shortage of food. Beautiful fruit and salad trays. I am not a great eater but there was always something I liked. All in all I Had a very Pleasant stay. As a foot note. I would like to thank Sandra for the help she gave me arranging this trip and the information she provided helped a lot to make things easier.

Melia Las Antillas: Disappointed!

I don’t like to write negative reviews but I feel like I have to about this resort. The beach was amazing. The resort needs some upgrading but was very clean. The staff was awesome. However, there was no wine all week and very limited spirits. Very limited amounts of food. No butter nor milk for the first few days. The food was terrible. The ALa Cartes were terrible. Very limited variety of food. No pasta! We will not return.

Melia Las Antillas: Wouldn't rate the resort a 4.5 should be rated as a 3

The grounds, beaches and service was great. The food is terrible, I would rate it 5 out of 10. Most times you could not eat the meat it was so tough. There was never no pasta, no condiments, sometimes butter. No white wine. Was not worth waiting for A la carte's . Better to eat at buffet. Menu at the pool restaurant did not change all week. People should be told if they want condiments or peanut butter or jam to bring their own.

Melia Las Antillas: Very nice hotel

The hotel was very clean the service was amazing the food was good I good right a lot of thing but I will make it short and sweet it is a very nice resort and I will not think twice to go back so all I can say nice nice nice nice nice

Brisas Del Caribe: Wonderful resort & staff!!!!

Just got home two days ago, was my 2nd visit to this resort. Room 345, not a single issue! Tipped the maid $5cdn and treats almost every day and received more the enough water bottles of water each day, as well as toilet paper. Beer and soft drinks in fridge as well!! Wonderful staff from Maikel Cuba Ramirez to the reception, maids, animation team, and bartenders. Beach was gorgeous as always for Varadero. However there was this one Russian who left her stuff on 3 different beach beds [... read more] for hours. I did respectfully move her stuff off of one and used it. She wasn’t happy when she finally came back but I just acted like I didn’t understand the language 😂 The food was good and plentiful. Fresh fruits and veggies, chicken, pork, fish, and beef! I was disappointed to see how many guests DONT TIP! I just find it completely tacky as I’ve been in the service industry for years. Even a little goes a long way. Plan for it.

Melia Las Antillas: Nice smaller resort

Hotel a bit dated but clean and site well maintained. Beach is amazing, wide beach, white sand and no shortage of chairs. Good entertainment, they do organize very nice special events and shows for guests. Great concierge service when booking VIP, except the ocean view suites 4th floor do not offer a view of the ocean... Food shortage was worse than expected, very repetitive at buffet, no pasta, no milk, no shrimps, fries 1 night, minimal fruit and vegetable selection, no milk... There w [... read more]as no wine all week except for 2 nights at a la carte dinner only and no lobster at the included lobster dinner. The snackbar only offered pork burgers and sometimes chicken. Bring your wine, condiments and snacks. No issues with hotel but food shortages however is a big problem. Heard from other tourists on bus that food shortages where not as bad in other resorts. Would only go back knowing this is corrected.

Paradisus Princesa Del Mar: Beautiful resort

It was a lovely resort ,anything you asked for it was taken of ,our tap was broken in the bathroom no problem they came right up n fixed it ,the rooms were made up daily every one was so friendly,the meals were good but we could have used butter all week not just once ,but the bread was good and fresh didn’t really need butter ,would come back in a minute.

Blau Varadero: Amazing resort!

It's an excellent hotel with original layout. Rooms are comfortable with spacious balconies, air conditioning works well. Common areas are well designed. Food is good with international variety. Beach is magnificent.

Starfish Jibacoa: Better Every Visit

The grounds of the resort are well kept. Gardening staff work very hard. The rooms are sparse and kept clean every day. The hotel staff are very friendly and accommodating, doing their best to fulfill any requests made. The food was very good which was a big change from previous visits. We went through about a week of no milk which made the signature Spanish Coffees impossible to make for a while. Of course this was a far reaching shortage, and beyond the control of the resort, or its staff. The [... read more] biggest asset of this resort is the staff, from gardeners, receptionists, waiters/waitresses and bartenders. It was a great 2 weeks that we will not soon forget. Also a special thank you to Eddy Garcia for a wonderful day in Havana

Sol Palmeras: Excellent vacation

Wow! That was great. The hotel shows a little bit it's age on some of the bedroom's furniture (at least the "standard" we had) but nothing major, but the maintenance crew is on it. You can see staff fixing and renovating. The foyer it's huge and beautiful. The resort it's very well maintained and clean. Public washrooms are always clean and restocked. Room are cleaned every day, our cleaning staff did a very good job. Food was good, the buffet had lots of choices and trays were always refilled.  [... read more]The à la carte restaurants we tried were nothing exceptional but good (considering all we heard about Cuba). The resort has a beautiful landscape (lots of palm trees). The beach and water, number one. Last but not least, the people, amazing.

Royalton Hicacos Resort and Spa: Returning guest - for the last time

We've been to this resort 4 times previously. The returning guest program has really declined and not very organized. We requested ground floor due to medical conditions and were given 2nd floor upon arrival. Rooms not ready until after 4:00. No bacon, french fries, oranges -orange juice, bananas the whole week. Money is confusing and leaves you distrustful. Shops in resort will only take American or credit card - and charged us almost 50% on Canadian dollars. A lot of "side" business goin [... read more]g on - and after every performance - including the nightly entertainment, the hat was put out for "tips". Rooms are getting very very outdated and housekeeping does a bare minimum - have to "ask" butler for everything. We talked up this resort to our friends who were hesitant to retry Cuba. They came with us this trip and they had a dehumidifier in their room that THEY had to empty 4 times a day. We were quite embarassed at the "downfall" of the resort - not Royalton standards. Although I must say, you can see they are trying to get the resort back up to par - just not fast enough. Their wooden walkways are a hazard with missing, cracked boards. Blood stains dripping on back of stairs leading up to buffet. The beach and buffet waiters were great - the lobby bar and lobby staff and store employees can learn a lot from them - tourists seem to be a "bother" to them - and talk down to them. Not the Cuban people I remember - and definitely not the resort I remember.

Playa Vista Azul: A GREAT VACATION

The resort is listed as a 4 1/2 star resort (even if the resort states 5 star). Don't be fooled, it's good either way. We have been to Cuba 11 times from Holguin to Havana and never stayed at the same resort twice. There are some resorts we would return to and this is certainly one of them. The hospitality from the front desk, maid service, restaurant servers, pool and site bars and including the entertainment was great. There were 3 ala carte restaurants but we didn't take advantage of them but [... read more] we heard good things. We seemed to more than happy with the buffet meals offered. The only thing we missed was the butter, there was none available and it was due to supply issues. Our friends stayed at another resort the same week and on had butter available during the breakfast meals; we survived. The two beaches available were most enjoyable; one is closer than the other and easier to get to but the further beach had a BBQ at 1pm everyday which was excellent. There is a restaurant and bar at the closer beach also very good. The grounds and pool are well maintained and Victor and Livia at the swim up will take good care of you and always seem to be in a great mood. We're already considering making this the first resort we return to next year. Take the leap of faith...you won't be sorry. Lynda & Harry Mar 25/23 to Apr 2/23

Paradisus Princesa Del Mar: Great trip

Overall, we had a wonderful time. The beach is beautiful in the pool was great. You can tell that the Buildings are a little bit worn, but overall they look after the property amazingly. The only downfall I would say, is the food does get a little bit Mandane. But that is Cuba. If you’re going there for the food, then you found the wrong country. The people are fantastic and the staff are amazing. Overall I traded 9 1/2 out of 10.

Barcelo Solymar: Good vacation

Resort was good, bonus was we were allowed to use the Resort nxt door. Food was adequate at the buffet and very good at all 4 A la Carte restaurants. Rooms were clean but basic, staff here were excellent everywhere.

Sol Palmeras: Great vacation!

We stayed at Sol Palmeras for a week at the end of March 2023. We travelled as a couple and brought our MIL as well. The resort itself is beautiful and quite large. We stayed in the main building and did not upgrade our rooms. They were nothing special but were clean. The pool was awesome and the beach was fabulous. The resort offers a variety of activities which we very much enjoyed, especially the basketball & volleyball. We were pleasantly surprised by the food selection and quality. Everythi [... read more]ng was fresh and no one got sick, there was something for everyone. Overall, we thoroughly enjoyed ourselves and would return.

Punta Peninsula Varadero: Punta Peninsula/ PGS Varadero

Despite new ownership, again, resort remains as before with the exception of food choices. Staff at all levels are exceptional. Nancy at reception was very helpful in sorting out an initial booking issue. Hola Sun rep Leidys also very friendly, professional and helpful. Special thanks to Cheylin and Alexander We were the only Canadians in the resort that week.

Paradisus Princesa Del Mar: Very nice resort

Entertainment team was great, Yaremin(I think that is how it is spelled) dis our pool activities, Yoga, stretching, cocktail classes. Dennis was a great teacher for the Dance lessons. A shout out to Ana and Rosa who also did some Drinks lessons and stretching. The nighty entertainment was great. Nahvi was a wonderful voice and very personable. Odennis at the Port Royal restaurant made the best drinks and was very helpful and always pleasant. Never had a problem finding food on the resort. Clean [... read more]ing staff kept washrooms very clean. The Havana tour was very good. Jo our tour guide was excellent. He was very knowledgeable about Cuba and the History. He gave us able time at each stop and was very accommodating to our questions.

Hotel Los Cactus: Fantastic time!

The resort was wonderful and we had a great time. I was mostly impressed that they fogged for mosquitoes which I am allergic to the very tiny ones called noseeum. We only wished that the hot tubs were a little bit warmer for at night and that the little coffee café would open in the morning. Overall everything was fantastic.

Iberostar Origin Playa Alameda: Amazing Staff and Great Resort

In our experience, the staff was extremely helpful, attentive, and friendly! The resort was clean, the room was comfortable, and there was always a place to eat and grab a drink. It was beyond our expectations! We plan to return.