VH Gran Ventana Beach Resort: 3* at best

The rooms were outdated and old. The black out curtains were all moldy. We had a desk but no chair. There were no irons or ironing boards. The safe is an extra $16 U.S. dollars. The pool was dirty sometimes, they need to clean it more often.

VH Gran Ventana Beach Resort: Definitely NOT a 4 Star

This hotel was very basic, not that nice service was not great- we had a few nice staff in the dining area but other than that not friendly. Food was good, but not 4 star quality. My son got sick the last day after eating lunch. Would not return. And it was empty barely any people checked in and lots of local Dominicans. The bathroom stunk every night like backed up sewer so we asked to change rooms and the new room had a broken shower head and broken tv that didn’t work. No irons in the room  [... read more]and when I requested one they brought me one thy didn’t work. You have to pay for the safe lock and wifi in your room.

Iberostar Waves Costa Dorada: Nice resort, but....

Hotel was beautiful all around. Unfortunately my wife and I were drugged by Eric the pool bartender, with the intention to rob us. Luckily our kids saved us and got us to our room. The management are trying to sweep it under the rug but I am pursuing this issue to hopefully help bring awareness to this issue

Cofresi Palm Beach and Spa Resort: Amazing resort

The resort was beautiful beaches are great amazing swimming pool staff is very accommodating would recommend anybody wanting to go......................................................................................................................................................................

Viva Heavens by Wyndham: Small clean relaxing

This is an all adult resort mixed with time share condos on the grounds around. viva wyndham v havens is a nice resort to visit and relax but beaches are about 5 to 7 min.walk to the beach thru a walkway , once there the beach is nice and lots of lounge chairs but little shade available you have an snak restaurant and a bad also close by.The only problem is the local peddlers selling cheap DR souvenirs. The service on the resort is very good and friendly either in buffet or bars also cleaning [... read more] was very good in our room (cleaned every day)the resort is clean in itself the problem only one pool and little shade not enough umbrella. They had 5 restaurants total one buffet and 4 other alacarts which were not open all the times.Buffet was ok I wouldn't say it was excellent you could find something to eat all the time. There breakfasts were probably the best the only complaint about food is they over cook everything dry.? The other restaurant that was ok was Italian on the beach , seafood, Mexican and medeterian were not that good.. They had lot of activities for you to do if you were up them great entertainment staff that tried to get everyone involved that wanted to participate. The resort is rated 4+ which is not I would say more like 3+ at best. If the price is right I would recommend this resort other then that they are tons of resorts around that offer more for same value at this time of year. We had a small room in the resort which didn't even have a chair to sit down on ,asked for an upgrade told it wasent available I know resort wasent even 50% capacity so not sure about the management.

Viva Heavens by Wyndham: Great bang for buck!

Paid less than $1800 for 2 adults.Nice pool, good food friendly people. What else do you really need? No shade on beach and quite a few vendors was really the only negative. Would have played a round of golf if not for mandatory caddie.

Marien Puerto Plata Hotel: Be Live Collection Marien exceeded my expectations

I booked this resort thru Melissa Alexander and Trip Central and thought it would be just soo so. I got a big surprise. Melissa answered my questions thoroughly about the resorts that I enquired about. She gave me regular updates about pricing and price changes before I booked my vacation. She also forwarded information about excursions and other things to use/go to during our vacation. We flew out of Edmonton on WestJet, landing in Toronto and then flew to Puerto Plata, DR. It took about 3 [... read more]0 minutes to get to the resort. The check in was quick and efficient with the porter driving us and our bags to our room. It was on the first floor in Building 3. This building is close to the beach and most restaurants. Melissa had the resort give us the building and room that we wanted, close to the beach, first floor and close to the restaurants. The staff were very friendly and efficient. The a la carte's were all good as well as the main buffet and small snack restaurant and bar on the beach. The room was cleaned every day and the mini bar filled with pop, water and beer. It was the start of the off season with about 20% capacity. The resort is very clean and well maintained. The beach is cleaned every morning and you can wall a long distance to the right and a shorter distance to the left. I will return to this resort in the future and will recommend it to other s planning a vacation to the south. I have been booking vacations thru Trip Central since 2008 and with Melissa since 2014/2015. I find her helpful, efficient, friendly, courteous and knowledgeable. I will continue to book with Melissa and Trip Central in the future and will highly recommend her to others planning on booking vacations. Thank you once again Melissa and Trip Central.

VH Gran Ventana Beach Resort: Great Vacation, but not resort

The grounds are beautiful and clean, the room was under furnished; tv was not working well, no iron, no coffee maker ; safe box was not included in the package - that’s extra $; food and drinks were mediocre; pool dirty; but beach was very good. Stuff was friendly enough ( if you tip). I will not be going back to that resort. Not a 4 star resort.

Senator Puerto Plata Hotel: Senator Puerto Plata Spa Resort - we give it 5 stars

We started in room 511 and got an upgrade to the Luxury Ocean View and stayed in room 228. The room was brand new and definitely worth the extra paid. Plush robes and turn down service nightly and fresh towels twice daily if needed. The food at the buffet, Italian and Steak house was exceptional. Everything we ate was delicious! We visited the café and gelato shop on Tropical Avenue almost daily and had coffee, cookies and gelato which was included in the all inclusive price. Really nice  [... read more]touch! The gym is well equipped with all new equipment and the personal trainer, Wendy, is at your service. There are 2 beach areas; one small one with no wind, loungers and quiet and the other is a long stretch of beach which connects to Playa Buchata Resort which we had access to and also part of the all inclusive. The beaches were cleaned daily by the hardworking staff. The grounds were well looked after and the workers didn't stop cleaning. We had a fantastic week and will be going back really soon. Highly recommend this resort!

Cofresi Palm Beach and Spa Resort: Great resort

The beach was good and staff were good as well. Accommodations were ok. The big difference is we were vip (regular) as there are a couple higher vip packages. But even if you weren’t vip the place is good. We were able to enter the vip beach and bar area was quite cool. There was a difference in food and drinks. Overall we would visit again.

Paradise Playa Dorada: Classic and relaxing, exactly what we needed.

When we first arrived we were offered a trial day at another resort from the airport, while the other resort definitely had a lot going for it, the atmosphere at Grand Paradise was much more relaxing we found. The staff was incredibly helpful and entertaining and you could tell they really put their heart into everything they did.

Marien Puerto Plata Hotel: Awesome time!

Amazing staff, very friendly and accommodating. Clean, comfortable and had a great time, food was ok but plenty to choose from and entertainment was for everyone! We will definitely go back there! The only downside was the garbage on the beach but we did our part and helped pick up water bottles and trash to help keep our ocean clean.

Marien Puerto Plata Hotel: Be Live Collection Marien - Puerto Plata

Resort was dead. Food was bad. They kept putting the same vegetables out at the buffet and would sprinkle cheese over top so you wouldn't notice (until it got you sick). Hotel staff was okay. Resort was clean. They opened the resort to locals on the Saturday. It got so busy there was line ups to get drinks, Very under staffed.

Marien Puerto Plata Hotel: Best holiday ever

The hotel was great everything was very close to our room the beach excellent clean and a lot of chairs the food was great every day different great shows at night the room very spacious and super clean I will be going back most definitely

Marien Puerto Plata Hotel: Awesome holidays !!!

excellent vacation spot the hotel super clean everything is close to your room service was excellent most definitely will go back food was great every night different food 3 excellent restaurants Mediterranean was the best next time we will stay longer

Blue Bay Villas Doradas: Very nice resort!

The hotel itself was nice and clean. The pools and night life were amazing. The best part were the staff. Most spoke very good English and always there to help. The beach was also nice and kept clean. We cant wait to go back!

VH Gran Ventana Beach Resort: Great Resort!

Perfect place to spend a vacation- not too busy in middle of May. Food was excellent, resort was very clean and staff extremely helpful and friendly. This was our first time at an all inclusive. We will definitely return.

VH Gran Ventana Beach Resort: Awesome resort

This was our eighth visit to the Gran Ventana in Puerto Plata. As always, everything was wonderful. The resort is extremely well maintained, the rooms are spotless. The food in the buffet, beach bar, and the three a la cartes is delicious. The drinks are equally as tasty. All staff from the bell hops to management go out of their way to help you. The beach is beautiful with lots of lounge chairs and cabanas. Can’t wait to return!

VH Gran Ventana Beach Resort: Family Vacation

We really liked the layout of this resort, rooms, restaurant, pool and beach were all close together. We felt safe letting our kids roam around. Pool and beach are wonderful. Great for snorkeling at the beach. Rooms were good, the only complaint we kept being locked out of our room. It was finally fixed on our last day. The resort caters to locals on the weekends during low season. Can get crowded at pool and restaurants. Unfortunately the locals we had to deal with were rude, we were glad to [... read more] see them leave. The service was great all week until the locals came than it changes, staff seemed grumpy and overwhelmed. Food is not great. Breakfast is the same everyday. Italian restaurant was good. There is a mall about a 5 minute walk which was nice. The weather was fabulous! So you can overlook the bad. I would go back if the price was right.

Cofresi Palm Beach and Spa Resort: Great vacation!

The hotel was great, our room was very clean. It was literally a 2min walk to the beach from our room. Confresi staffs were very polite and friendly. Food was okay. The price we paid was pretty descent considering we had the pool, cabanas and beach to ourselves! I would definitely go back with my friends and family again to this resort!