Travelled Feb 8th to 15th. The resort is a nice place with very well kept grounds, the rooms were nice and clean. The food was fantastic with a lot of choices. The only down fault to this resort is the ocean is not as nice as cuba, not that nice clear blue waters and the shows were okay but the biggest is they played volleyball only no poolside games and very little other activities, it is nice to relax but something to do would be good also I found it very boring. But the highlight of our trip [... read more]was from one gentleman who works there named Israel he came and picked us up on his day off and took us to Puerto Vallarta for a few hours, anyone to come on his day off and do this deserves to be mentioned.....He is very kind and totally went above and beyond his job description, these people are keepers and help the owners of these resorts and I would say deserves a better pay for his hospitality not only with us but others also. I can't say I would be back only because of the lack of activities...it was bad. The up to a small resort is no line ups etc. Thank You again to Israel and one other thing is your staff are amazing.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Canto Del Sol: Exceptional Resort
This hotel was not only a beautiful place, it was staffed by some of the friendliest and helpful people I have met. Access from pool to room is easy and not a far walk. Activities for children and adults were amazing and the access to food was available 24 hours.
The hotel is situated right on the beach and within walking distance to a huge mall, and the Malicon.
Al la carte restaurants are superb.
Variety of food and drinks is amazing. I recommend this resort for anyone looking for a clean[... read more], comfortable and friendly resort
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Dadeo -
Verified Purchaser
Grand Sirenis Matlali Hills: Great Vacay
This hotel was all that we expected. The staff are great and go out of their way to ensure you enjoy your stay. We were in building 5 on the 4th floor (5402) great resort views and steps to the upper salt water pool and snack bar. Room was clean the shower was huge A/C worked fine and the mini bar was well stocked daily. Food is good but service is a little mixed up. As stated this resort is built on a mountain so very spread out with lots of hills and walking. Shuttles run often and are easy to[... read more] get. Beer is Dos secci at the bars and Tecatti in your room both in cans. There is draft in the lower pools. Overall it was a great holiday and would recommend this resort to anyone who likes walking and doesn’t mind hills.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Flamingo Vallarta: Great experience
We had wonderful time at Flamingo - amazing, helpful, and friendly staff, working like crazy to make you happy, beautiful and very clean property with great artistic touch, beautiful marina area, free shuttle Los Camarones beach, great food variety. Nice and free activities.
Just be aware that the only beach within the walking distance (Boca Negra) has crocodiles, so the swimming is not recommended. Also, there is no playground or playroom for young kids at the hotel or nearby, so I expect to h[... read more]ave to entertain them.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Costa Club Punta Arena: Excellent location
Pool areas were excellent. Rooms were set up nicely. Beds could use an upgrade. Meals and service were top notch.
Our only complaint was the jack hammering that went on from 9:00am until 7:00 pm at the adjacent property. Even loud pool music could not completely drown it out!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Brenrich -
Verified Purchaser
Grand Decameron Complex Bucerias Trademark: Very Relaxing Place to Stay
We stayed at the Royal Decameron Complex in Bucerias from Feb 3 to 14, 2018. We had been to the area once before but never stayed here. I must admit that the resort is much larger than I thought. I would rank this hotel as a solid 3.5 star.
In my opinion, the positive things about this resort:
The Staff: everyone is extremely pleasant, helpful, and works very hard. From the ladies who clean the rooms, to the bar tenders, to the front desk and guest relations, they are all very kind,[... read more] patient and go above and beyond. Most of the staff speak some English, and try very hard to make communication easy.
The Layout and Grounds: The resort is spread out, yet easy to get around (once you get your bearings - much easier to do in the daylight). It appears that every room has a terrace or balcony, which looks onto lovely manicured grounds and each building has it's own pool, restaurant and bar. There are 2 towel stations, 2 main buffets and 6 a la carte restaurants. If you want quiet, the adult only pool in Block 5 is wonderful. The people respect the rules of quiet, no loud music or pool games allowed, just lounging, floating, reading, sipping a drink and visiting with neighbors. It was heaven. If you want the entertainment, games and kids pools, those are available as well.
The areas that I think could use improvement:
Rooms: They are in need of some updating, especially the air conditioning units, which tend to be quite loud. Although the rooms are very clean, there is no fridge/mini-bar, which was a disappointment for us. You get one warm bottle of water each day. This can be overcome by walking a couple of blocks to the Chedraui store and buy a cheap styrofoam cooler. The bar tenders are happy to provide you with ice for your cooler, just bring your own bag. There is also a shortage of hot water, especially in the later afternoons, and even at non-peak hours the pressure was low and the hot water was hit and miss. The beds are also very hard, again, only my opinion. The charge for an in-room safe is also an extra charge - for us it was over 400 pesos for 10 days. In my opinion, that should be an included charge, but I also acknowledge that this seems to be a Decameron policy across the board.
Check-In Process: We have been at over 15 resorts in Mexico, Caribbean, Cuba and DR. I don't think I have ever been sent to find my own room, in the dark. I asked if someone could show us our room, and were told the bus boy would, and then we were told that he would just meet us there. Given that our block was across the street and about 2 blocks away, we were pretty frustrated, having to stop people on the street and in the bars to find our room. However, the check-out process was easy, quick and painless.
The Food: We tried all but one of the a la carte's (did not try the Mexican) and there was not one that stood out as better than any of the others, but they were better than the buffet foods. I am commenting on the food at dinner only, as we found the breakfast and lunch buffets were quite good, especially in the Block 5 restaurant. We found the food at the dinner buffets to be lacking in flavour and choice. In fact, one night we went to the largest buffet because of a long line up at the smaller one. We found out why - there was so very little selection, and what was there was not good. We ended up eating bread and salad. The last night of our vacation we were at the buffet and I ended up with what I believe to be food poisoning, being up sick all night before having to fly home.
The beach here is average, but colder than some of the more southern locations in Mexico. The waves were bigger than I like while we were there, so we kept to the pools, which is a first for us. We are beach people, but we found it to be less ideal for our liking. There are a lot of vendors on the beach, but they are not pushy, and very polite.
The town and market at Bucerias are an easy walk down the beach or down the lateral, where you will find a ton of little shops and restaurants. I would recommend at least one stroll down the first street. If you are looking for tours off of the resort, I would recommend JD Tours, which is about 4 blocks from the resort, an easy stroll.
If you are looking for a party resort with a lot of young single folks, this is not your place. It was great for us because we aren't into the loud party scene and late night entertainment. If you are not picky about food, but enjoy a quiet space with a lot of very friendly returning guests, you will enjoy this resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Decameron Complex Bucerias Trademark: Enjoyable
I thought the place overall was a little worn. The room we had lacked the view of the ocean, a nice bathroom, and a few things that could of made our trip more enjoyable. ie: a fridge we requested and never received. The place had some nice el e carte restaurants, we especially enjoyed the Italian restaurant. Some of the entertainment, we took in was good.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Sirenis Matlali Hills: Grand Sirenis Taplali Hills Resort -Quiet relaxing resort
We are a couple in our early and mid eighties who just returned from a three week all inclusive vacation at the Grand Sirenis Resort in Nayarit, Mexico. This is a resort, in a hilly jungle setting with a ten minute shuttle ride to the beach. In general the pluses are 4-5 but, depending on one's interests, does have some negatives. The resort has some steep inclines, and a somewhat difficult hike from the rooms to the restaurants. However, shuttle service within the complex is excellent, never m[... read more]ore than five minutes, and most of the time right there when you need it. In spite of our age, we preferred to walk, even if a shuttle offered a ride. We enjoy walking and even took the guided scenic mountain hike. It was great.
The rooms are spacious, modern, clean and offer a beautiful view of the valley and the ocean beyond. Concierge and serving staff were excellent, professional, courteous and prompt. We frequented the pool and large hot tub adjacent to our block and were always able to find poolside lounges. The supply of towels was ample and poolside service was excellent. A major plus was the easy listening background music rather than the blaring music common to most resorts. Lounges could use padding.
The resort has four an la carte restaurants and a buffet on site. We would rate the a la carte restaurants as mediocre, although okay for a change. The buffet is excellent with a wide choice of meats and fish freshly grilled to your preference with a sufficient variety of accompaniments. Serving staff is commendable.
Beach shuttle is every half hour. The beach is nice for lounging but not conducive to long beach walks. Supply of lounges is more than adequate and service is excellent, but the washrooms need an upgrade.
Day activities at the main resort are somewhat limited and night entertainment begins at nine. We prefer a good book, scrabble of a movie as our late night activity. One major night time complaint is the bright lights embedded in the stairs around the buffet, the main pool and the pool bar that shine directly into your eyes making it difficult to clearly see the steps. This is treacherous.
The Grand Sirenis is a new, relatively small, quiet resort, ideal for a relaxing vacation. If you prefer loud music, hustle bustle of crowds, a lot of planned activities, etc. this is not the resort for you.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Fiesta Americana Puerto Vallarta: Beautiful resort
This was my first time as an all inclusive and I was pleasantly surprised by how beautiful this resort was. Our first impression was the beautiful ocean view from our balcony. We had chosen to upgrade to the 8th floor where we had access to a happy hour bar from 5-8 and usually 2-3 hot appetizers along with fresh made tortilla chips, salsa and quacamole. Our barman, Cesar, always had a smile and remembered our favourite drinks. The upgrade also gave us verandah seating at the breakfast buffe[... read more]t as well as free admission to the adult infinity pool (normally $16/day) The food overall was excellent! Great restaurants and buffet grills, sometimes with fresh mahi mahi, tuna, salmon and prime rib. The resort is laid out really well, everything fairly close together but not cramped. The staff were always very friendly especially Juan Carlos at the adult pool and Rafael at the main pool - always smiling and ready to serve. One thing we would have liked to see was more live shows/entertainment at night. The first night we arrived, there was a fabulous band who had everyone up dancing unfortunately they were only there once and the other live entertainment was more of a Caribbean band with dancers which were just ok in my opinion - otherwise bingo, trivia and a Mexican night which was entertaining. Overall this was great resort and would definitely go back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Iberostar Selection Playa Mita: Great Resort
This was a great resort with lots of fun activities. The activity staff around the pool were so much fun. The pool was very nice. Lounge chairs were situated in between a flowering bush hedge. Beautiful. The room was nice but the bathroom was small. All staff were excellent. We had a ocean front room which we really enjoyed. All rooms were very nice as my family each had the other two room categories. The negative to this resort in my opinion and my husbands, was the food was only average.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Amanda -
Verified Purchaser
Marival Emotions Resort and Suites Riviera Nayarit: Lots of family fun!
We had a fantastic week at club marival! Staff were all great and the facilities were beautiful and very well kept. Lots of good food to choose from. We were traveling with a 10 month old and they were very accommodating - crib in room, lots of high chairs, plenty of shaded areas. Lots of great memories made.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Hacienda Buenaventura Hotel and Mexican Charm: Amazing Resort
We had the best time at the Hacienda Buenaventura Hotel and Mexican Charm!! Everything was great. Food was amazing, pool was refreshing, rooms were clean. Couldn't have asked for a better place for the price. We can't wait to go back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Beth -
Verified Purchaser
Marival Emotions Resort and Suites Riviera Nayarit: A lovely family friendly place
We really enjoy the Marival Resort its a great place for the whole family , the food is great, I would like to mention though that not all rooms are equal, if you are not on the new side which I don't know how you get those ones rooms as I requested them and when I arrived I was told NO, so we were on the club side which is dated but clean, and not much of a water view a lot of roof tops are in your way of the view, so I was disappointed in that for sure.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Iberostar Selection Playa Mita: Great resort!
Food, beach, pool area, entertainment and bars were fabulous. French restaurant has the best food while the steak house provided very simple steaks. Staff weee very courteous and very friendly. Overall, I would highly recommend this resort
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunset Plaza Beach Resort & Spa: Wonderful first winter vacation!
Sunset Plaza was incredible and better than I expected in every way. Greeting upon arrival to helping upon checkout was great. Great room. Great food choices. Clean resort inside and out. Will return.for sure.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Canto Del Sol: good resort
the common areas and rooms are well taken care of.
generally the pool and daytime entertainment is good.
the restaurants for the most part offer mexican style cooking and a decent selection.
close to downtown and airport, very convenient.
staff is outstanding.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Prettylady -
Verified Purchaser
Sunset Plaza Beach Resort & Spa: Second time back and best vacation ever!
Everything is absolutely perfect at this boutique resort. All have ocean view rooms. Manager and staff are fabulous! Food was always wonderful and made to order. We can't say enough about this resort. If there was anything we needed, it was promptly received. Everyone was always welcoming and kind. Quiet resort so not many children. ðŸ˜
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
DonnaB -
Verified Purchaser
Occidental Nuevo Vallarta: Excellent Resort!
I loved staying at the Occidental Grand In Nuevo! It was very clean and the staff were friendly and extremely helpful. Food was also amazing.
Only downside was the check in on the first night (no room) so we were relegated to a very uncomfortable room until the next day.
Once that was sorted out all was well!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Krystal Grand Puerto Vallarta: very clean and not too big
resort was just the right size. very clean .the only problem was the vendors were in your space the whole time on the beach. the staff were very friendly and very good in all aspects of our stay from the bar tenders to the room service to the front desk. very impressive. all in all i had a very good vacation
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Occidental Nuevo Vallarta: Occidental resort
The resort was very clean and comfortable. Trouble the first night at resort - our flight was 3 hrs late and they had a room for us but it was a hide a bed and cot. This is not a room. Occidental fixed it the next day but there was no compensation or an apology.