After reading reviews I was surprised with the food service and resort itself. The buffet had fresh fruit smoothies in the morning. The buffet was huge with lots of options. Then only part I wasn't happy with was, the two resorts crown paradise club and crown paradise gold were said to be I interchangeable for food and drinks and some staff said it was ok for us to eat on the other side and then we were refused by another staff.
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Honker J. -
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Hyatt Ziva Puerto Vallarta: Our Favorite resort in PVR.
Just returned February 19th after a week in our Favorite resort. This was our 6th time there and was not disappointed. Shauna from Trip Central took care of booking our room and flight with WestJet....all we had to do was go and relax. We always meet people that have been returning 15,16 and up to 19 times to this resort. Why? Best beach in PVR, All Staff and restaurants are awesome. Never a shortage of chairs or beach towels, grounds and rooms very clean, best sunsets anywhere in Mexico. We w[... read more]ill be back. Thank You Trip Central.
Marion & Jim
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Didi -
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Riu Flamingos: Extraordinary, beautiful resort
This is the most amazing resort I ever stayed in a long time. Clean, grounds are well kept, food is extraordinary and such a variety of choices. The staff are so welcoming. The activities are well organized. . It was very nice to be able to dine at our convenience without having to make a reservation to eat a la carte.
Tripcentral.ca recommended me a very nice resort .
We all had such a wonderful trip.
Thank you
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Sylvie55 -
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Grand Palladium Vallarta: Wonderful All-inclusive Resort
Wonderful resort. Well kept rooms and nicely groomed grounds. Nightly entertainment was of high caliber. I especially liked The Tenors when they performed on Sunday nights. Food at the main buffet had quite a varied selection and was very good. A la carte restaurants...some were better than others for food and service. Staff from front desk to servers to cleaning staff to grounds maintenance people were friendly, polite and cheerful. Everyone works very hard to make your stay memorable.
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Anne -
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Riu Flamingos: Amazing Resort!!!!
My husband and I stayed at the Riu Jalisco from Feb 11-18 and had an amazing time:) The resort is spacious and immaculately cleaned constantly. The Staff in all aspects couldn't be more friendly. We went to the lobby bar every night and Tony and Lucita are the best!! they laugh and joke with everyone and make you feel like family. Our room was a great size and stocked with bottles of alcohol and beer all the time. We had a king size bed and clean linens were done everyday. As far as the on[... read more]ly thing I would recommend is that you bring your own shampoo and conditioner; the shower comes with all in one soap and shampoo.
The food was top notch and all al a cartes were great. You don't make reservations as it is first come first serve. We enjoyed the Mexican (ate there twice) and the Japanese (also ate them twice) the best. The buffet was always good and so much variety... We think there is something there for everyone.
The beach was awesome and also clean, I had read reviews before we went that the beach is dirty and unclean.... This isn't because of lack of cleaning staff as they are out there all day cleaning up people's dirty cups, cigarette butts and garbage!! these people to me are the problem.. you cant always keep up with 100's of people who wont clean up after themselves when there are garbage cans etc everywhere!
We would stay again no doubt!!!
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Private -
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Grand Marival Emotions Resort and Suites: great resort
This is a great family relaxing resort. The proximity to the beach is outstanding. The beach is safe and goes for miles. The staff at the resort are friendly and accommodating. The location is great to get around either to the north to Bucerias or south into Puerto Vallarta. Taxis are afforable and the bus is easy to get around on.
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Private -
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Grand Marival Emotions Resort and Suites: Consistently Good over several stays
This was the sixth time we have booked the Marival. The staff are excellent, very friendly, efficient and many have worked there for a long time. The rooms were recently renovated and were very nice. The food, as always was nicely presented and delicious in the four ala carte restaurants as well as the snack bars and buffet. Beach chairs remain an issue, as getting a good location on the beach requires going out very early in the AM to place a towel on them to hold them. Beware of the vacation c[... read more]lub presentation, as it will only tie you up on your second day for several hours, in an unpleasant one on one pressure sales pitch which is not worth your time.
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Sandra -
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Riu Vallarta: Disappointing!
This was our first All Inclusive resort we had been to, after watching Rui’s video about the food, I was expecting the food to be better, but was very disappointed. The Ala Carte restaurants were slightly better.
The rooms were nicely decorated and a good size, but the bed was the most uncomfortable bed I’ve ever slept on.
We will try an all inclusive again, but it will not be the Rui Vallarta!
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Private -
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Samba Vallarta: Good Resort
Travelled Feb 8th to 15th. The resort is a nice place with very well kept grounds, the rooms were nice and clean. The food was fantastic with a lot of choices. The only down fault to this resort is the ocean is not as nice as cuba, not that nice clear blue waters and the shows were okay but the biggest is they played volleyball only no poolside games and very little other activities, it is nice to relax but something to do would be good also I found it very boring. But the highlight of our trip [... read more]was from one gentleman who works there named Israel he came and picked us up on his day off and took us to Puerto Vallarta for a few hours, anyone to come on his day off and do this deserves to be mentioned.....He is very kind and totally went above and beyond his job description, these people are keepers and help the owners of these resorts and I would say deserves a better pay for his hospitality not only with us but others also. I can't say I would be back only because of the lack of activities...it was bad. The up to a small resort is no line ups etc. Thank You again to Israel and one other thing is your staff are amazing.
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Canto Del Sol: Exceptional Resort
This hotel was not only a beautiful place, it was staffed by some of the friendliest and helpful people I have met. Access from pool to room is easy and not a far walk. Activities for children and adults were amazing and the access to food was available 24 hours.
The hotel is situated right on the beach and within walking distance to a huge mall, and the Malicon.
Al la carte restaurants are superb.
Variety of food and drinks is amazing. I recommend this resort for anyone looking for a clean[... read more], comfortable and friendly resort
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Dadeo -
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Grand Sirenis Matlali Hills: Great Vacay
This hotel was all that we expected. The staff are great and go out of their way to ensure you enjoy your stay. We were in building 5 on the 4th floor (5402) great resort views and steps to the upper salt water pool and snack bar. Room was clean the shower was huge A/C worked fine and the mini bar was well stocked daily. Food is good but service is a little mixed up. As stated this resort is built on a mountain so very spread out with lots of hills and walking. Shuttles run often and are easy to[... read more] get. Beer is Dos secci at the bars and Tecatti in your room both in cans. There is draft in the lower pools. Overall it was a great holiday and would recommend this resort to anyone who likes walking and doesn’t mind hills.
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Flamingo Vallarta: Great experience
We had wonderful time at Flamingo - amazing, helpful, and friendly staff, working like crazy to make you happy, beautiful and very clean property with great artistic touch, beautiful marina area, free shuttle Los Camarones beach, great food variety. Nice and free activities.
Just be aware that the only beach within the walking distance (Boca Negra) has crocodiles, so the swimming is not recommended. Also, there is no playground or playroom for young kids at the hotel or nearby, so I expect to h[... read more]ave to entertain them.
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Costa Club Punta Arena: Excellent location
Pool areas were excellent. Rooms were set up nicely. Beds could use an upgrade. Meals and service were top notch.
Our only complaint was the jack hammering that went on from 9:00am until 7:00 pm at the adjacent property. Even loud pool music could not completely drown it out!
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Brenrich -
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Grand Decameron Complex Bucerias Trademark: Very Relaxing Place to Stay
We stayed at the Royal Decameron Complex in Bucerias from Feb 3 to 14, 2018. We had been to the area once before but never stayed here. I must admit that the resort is much larger than I thought. I would rank this hotel as a solid 3.5 star.
In my opinion, the positive things about this resort:
The Staff: everyone is extremely pleasant, helpful, and works very hard. From the ladies who clean the rooms, to the bar tenders, to the front desk and guest relations, they are all very kind,[... read more] patient and go above and beyond. Most of the staff speak some English, and try very hard to make communication easy.
The Layout and Grounds: The resort is spread out, yet easy to get around (once you get your bearings - much easier to do in the daylight). It appears that every room has a terrace or balcony, which looks onto lovely manicured grounds and each building has it's own pool, restaurant and bar. There are 2 towel stations, 2 main buffets and 6 a la carte restaurants. If you want quiet, the adult only pool in Block 5 is wonderful. The people respect the rules of quiet, no loud music or pool games allowed, just lounging, floating, reading, sipping a drink and visiting with neighbors. It was heaven. If you want the entertainment, games and kids pools, those are available as well.
The areas that I think could use improvement:
Rooms: They are in need of some updating, especially the air conditioning units, which tend to be quite loud. Although the rooms are very clean, there is no fridge/mini-bar, which was a disappointment for us. You get one warm bottle of water each day. This can be overcome by walking a couple of blocks to the Chedraui store and buy a cheap styrofoam cooler. The bar tenders are happy to provide you with ice for your cooler, just bring your own bag. There is also a shortage of hot water, especially in the later afternoons, and even at non-peak hours the pressure was low and the hot water was hit and miss. The beds are also very hard, again, only my opinion. The charge for an in-room safe is also an extra charge - for us it was over 400 pesos for 10 days. In my opinion, that should be an included charge, but I also acknowledge that this seems to be a Decameron policy across the board.
Check-In Process: We have been at over 15 resorts in Mexico, Caribbean, Cuba and DR. I don't think I have ever been sent to find my own room, in the dark. I asked if someone could show us our room, and were told the bus boy would, and then we were told that he would just meet us there. Given that our block was across the street and about 2 blocks away, we were pretty frustrated, having to stop people on the street and in the bars to find our room. However, the check-out process was easy, quick and painless.
The Food: We tried all but one of the a la carte's (did not try the Mexican) and there was not one that stood out as better than any of the others, but they were better than the buffet foods. I am commenting on the food at dinner only, as we found the breakfast and lunch buffets were quite good, especially in the Block 5 restaurant. We found the food at the dinner buffets to be lacking in flavour and choice. In fact, one night we went to the largest buffet because of a long line up at the smaller one. We found out why - there was so very little selection, and what was there was not good. We ended up eating bread and salad. The last night of our vacation we were at the buffet and I ended up with what I believe to be food poisoning, being up sick all night before having to fly home.
The beach here is average, but colder than some of the more southern locations in Mexico. The waves were bigger than I like while we were there, so we kept to the pools, which is a first for us. We are beach people, but we found it to be less ideal for our liking. There are a lot of vendors on the beach, but they are not pushy, and very polite.
The town and market at Bucerias are an easy walk down the beach or down the lateral, where you will find a ton of little shops and restaurants. I would recommend at least one stroll down the first street. If you are looking for tours off of the resort, I would recommend JD Tours, which is about 4 blocks from the resort, an easy stroll.
If you are looking for a party resort with a lot of young single folks, this is not your place. It was great for us because we aren't into the loud party scene and late night entertainment. If you are not picky about food, but enjoy a quiet space with a lot of very friendly returning guests, you will enjoy this resort.
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Grand Decameron Complex Bucerias Trademark: Enjoyable
I thought the place overall was a little worn. The room we had lacked the view of the ocean, a nice bathroom, and a few things that could of made our trip more enjoyable. ie: a fridge we requested and never received. The place had some nice el e carte restaurants, we especially enjoyed the Italian restaurant. Some of the entertainment, we took in was good.
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Grand Sirenis Matlali Hills: Grand Sirenis Taplali Hills Resort -Quiet relaxing resort
We are a couple in our early and mid eighties who just returned from a three week all inclusive vacation at the Grand Sirenis Resort in Nayarit, Mexico. This is a resort, in a hilly jungle setting with a ten minute shuttle ride to the beach. In general the pluses are 4-5 but, depending on one's interests, does have some negatives. The resort has some steep inclines, and a somewhat difficult hike from the rooms to the restaurants. However, shuttle service within the complex is excellent, never m[... read more]ore than five minutes, and most of the time right there when you need it. In spite of our age, we preferred to walk, even if a shuttle offered a ride. We enjoy walking and even took the guided scenic mountain hike. It was great.
The rooms are spacious, modern, clean and offer a beautiful view of the valley and the ocean beyond. Concierge and serving staff were excellent, professional, courteous and prompt. We frequented the pool and large hot tub adjacent to our block and were always able to find poolside lounges. The supply of towels was ample and poolside service was excellent. A major plus was the easy listening background music rather than the blaring music common to most resorts. Lounges could use padding.
The resort has four an la carte restaurants and a buffet on site. We would rate the a la carte restaurants as mediocre, although okay for a change. The buffet is excellent with a wide choice of meats and fish freshly grilled to your preference with a sufficient variety of accompaniments. Serving staff is commendable.
Beach shuttle is every half hour. The beach is nice for lounging but not conducive to long beach walks. Supply of lounges is more than adequate and service is excellent, but the washrooms need an upgrade.
Day activities at the main resort are somewhat limited and night entertainment begins at nine. We prefer a good book, scrabble of a movie as our late night activity. One major night time complaint is the bright lights embedded in the stairs around the buffet, the main pool and the pool bar that shine directly into your eyes making it difficult to clearly see the steps. This is treacherous.
The Grand Sirenis is a new, relatively small, quiet resort, ideal for a relaxing vacation. If you prefer loud music, hustle bustle of crowds, a lot of planned activities, etc. this is not the resort for you.
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Fiesta Americana Puerto Vallarta: Beautiful resort
This was my first time as an all inclusive and I was pleasantly surprised by how beautiful this resort was. Our first impression was the beautiful ocean view from our balcony. We had chosen to upgrade to the 8th floor where we had access to a happy hour bar from 5-8 and usually 2-3 hot appetizers along with fresh made tortilla chips, salsa and quacamole. Our barman, Cesar, always had a smile and remembered our favourite drinks. The upgrade also gave us verandah seating at the breakfast buffe[... read more]t as well as free admission to the adult infinity pool (normally $16/day) The food overall was excellent! Great restaurants and buffet grills, sometimes with fresh mahi mahi, tuna, salmon and prime rib. The resort is laid out really well, everything fairly close together but not cramped. The staff were always very friendly especially Juan Carlos at the adult pool and Rafael at the main pool - always smiling and ready to serve. One thing we would have liked to see was more live shows/entertainment at night. The first night we arrived, there was a fabulous band who had everyone up dancing unfortunately they were only there once and the other live entertainment was more of a Caribbean band with dancers which were just ok in my opinion - otherwise bingo, trivia and a Mexican night which was entertaining. Overall this was great resort and would definitely go back.
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Iberostar Selection Playa Mita: Great Resort
This was a great resort with lots of fun activities. The activity staff around the pool were so much fun. The pool was very nice. Lounge chairs were situated in between a flowering bush hedge. Beautiful. The room was nice but the bathroom was small. All staff were excellent. We had a ocean front room which we really enjoyed. All rooms were very nice as my family each had the other two room categories. The negative to this resort in my opinion and my husbands, was the food was only average.
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Amanda -
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Marival Emotions Resort and Suites Riviera Nayarit: Lots of family fun!
We had a fantastic week at club marival! Staff were all great and the facilities were beautiful and very well kept. Lots of good food to choose from. We were traveling with a 10 month old and they were very accommodating - crib in room, lots of high chairs, plenty of shaded areas. Lots of great memories made.
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Private -
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Hacienda Buenaventura Hotel and Mexican Charm: Amazing Resort
We had the best time at the Hacienda Buenaventura Hotel and Mexican Charm!! Everything was great. Food was amazing, pool was refreshing, rooms were clean. Couldn't have asked for a better place for the price. We can't wait to go back.