The Reef Coco Beach: Clean lovely resort

Beach is beautiful-- the resort very clean -- very friendly and very committed to making sure all tourists are enjoying their holiday -- walking distance to the town market-- very safe area- evening shows were wonderful

Blue Bay Grand Esmeralda: Great resort!

Very clean resort with lots of staff. Fantastic atmosphere with an european flair. Mixed nationalities from all over the world. The local animals, similar to raccoons, were very friendly and fun to watch. The beach was better than most in the area and the seaweed was very minor. Our son (eleven) was the only kid on the beach all week, he had a blast making sand castles.

Hotel Castillo Huatulco: A great to stay especially if you love seafood!

This is a great hotel! The staff is very friendly, the grounds are beautiful, the hotel is very clean, but there was too much seafood and the water pressure was lacking. I would suggest more of a variety of other Mexican food for dinner; breakfast and lunch were awesome!

Bahia Principe Explore Coba: Great reaort

Resort was beautiful but really big. A little far from the beach but lots of shuttles to get you there. Food top notch. Property nice and clean. Lots of alacart restaurants to choose from. Staff was nice and friendly

Hotel Castillo Huatulco: Great location, staff and pools

The food was very tasty with Mexican flair. The hotel was clean, and Mexican decor. The staff was outstanding. Freddie made us feel welcome and we received great service. The pool clean at both locations and lovely beach resort. Location wonderful. Central. Very clean in surrounding area. WiFi did not work in 214 but it did for the kids in 210. WiFi worked by pool and lobby. We had a great week and will return.

Finest Playa Mujeres by Excellence Group: Fantastic resort

Everything was clean and fresh. Staff was everywhere and extremely pleasant. There were always spots on beach or near a pool. There were lots of pools so nothing was crowded. Never a line up at the restaurants either. I believe there were about 11 restaurants. All food was delicious. There was always something nearby and open for eating. Lots of bars around as well. Never had to go far for a beverage. Kids were allowed on this resort but not once were we annoyed. There are some areas for eating  [... read more]and drinking and swimming that was off limits to kids. The rooms were cleaned twice a day. There were also festivities put on nightly and themed meals every other night. Loved the resort. We will be back.

Crown Paradise Club Cancun: + great beach -everyone that stayed was sick

the hotel grounds were in good condition .My problem was the food at the buffet was cold until I complained to the hotel manager Carlos that our whole family of 5 has been ill. The dinner reservations is a joke no availability until late with young kids its jut not happening the hotel staff try's hard but sadly they are under staffed for the amount of guest staying at there establishment.

Tukan Hotel Playa Del Carmen: Great Resort

Where to start.....with our All-inclusive Air Canada Vacations (Black Bracelet) was really surprised at what we got for the price. We stayed for a week in the center of the Action.....restaurants, bars, shopping, with the beach only a 10 minute walk away.... We arrived to the RECEPCION, asking if we would like to have a bigger room as we were 3, 2 guys and a girl...for a very affordable upgrade, we got a 2 bedroom, bathroom, on ground floor, with patio and hammock....right beside the pool in the [... read more] center court.. Our Room #206.....for the affordability factor of the trip don't expect marble floors, etc. If your here on vacation, you are only in the room to change, shower ,or sleep. Beds are hard.....pillows are small, bedding, but you can ask for more if you need.. Maid service daily, but you do have a tag you can place in the door if you do not want to be disturbed. Always had hot water, Really good water pressure.....Air conditioning good, but keep at 22, any lower you could catch a head cold. Where our room was situated, your really close to reception. Can hear the Music from the restaurant but that finishes at 10, 11 o'clock... If you have an all-inclusive, don't be scared off about having to sign a Bill they bring you....it is only for Administrative purposes. We were not even asked for our Credit card when we checked in, so no way of tracking transactions of what you eat or Drink. (Will explain more below) Eating....Choices with Premium All-Inclusive.... La Cieba - across from the El Tukan...They serve Buffet style foods, Limited selection, but decent....I recommend going for Breakfast here only. When you walk in you must present your room key....(normal practise in all restaurants with all-inclusive) La Tulipanes....This is an a-la-carte. You can have Breakfast, Lunch and Supper here. Good Food......and great service. It is a sit down meal not buffet. Living Bar.......With all-inclusive....you are limited only to the snack menu and unlimited Drinks....You can ask for specific spirits, tequila, rum, vodka, gin, and mixed drinks...ex. my friend loves Grey Goose, and Keter vodka....no problem....beer is Bud or Bud light, Corona, or Corona Light... Ask for Caesar (Server) Legends Sports Bar.Ask for Renaldo (Server). Great Selection of food, from Caesar Salad to Amazing Chicken Noodle Soup to Ribs, or even Chicken Wings. Portions are good. All you can drink again...... Kool Beach Club......Great Place.. Mimta's Beach...shuttle to and from the beach... or walk 15 minutes. All-inclusive Drinks, but snack or food not included...Ask for Victor or Blanca as your Server.... So in closing, (Get the All-Inclusive-Worth it) (Black Bracelet) don't be afraid about signing for anything at the above locations...you can tip but that is up to you....don't mark anything on the bill....all you do is sign...you will not be charged. 5th Avenue is so close. Great for people watching..... Sorry it came to an end. Can guarantee we are going back... Room Tip: Ground Floor much better

Bahia Principe Explore Coba: Fantastic Resort

The grounds are immaculate and so beautifully maintained. The staff are friendly and very attentive to your needs. The food is very good and although the beach is not the best it is not the worst either and the pools are wonderful.

Delfin Beach Resort Puerto Vallarta: Great location.

This hotel is in a great location, rooms are average nothing great. I wouldn't pay for the all-inclusive the food is not edible at the buffet, there's lots of great restaurants around in walking distance.

Azul Ixtapa Grand Resort: Amazing service

This resort experience it was an amazing one. My family had an exceptional time and we really didn't have any complaints. The service from all the people that worked there was top notch. The à la carte restaurants were great, the buffet was decent, the grounds were very clean, the rooms were great, and the location was beautiful. The beach is not the best for swimming but the fact that you can use Beaches to either side of the resort was great. The only thing that was difficult during our stay  [... read more]was finding lounge chairs around the pools at times.

Grand Oasis Sens: Good time but wouldn't go back

The hotel was nice - rooms and pools were clean. Most of the staff were friendly and the restaurants were for the most part fairly good. Only complaints are that we basically had to beg for water bottles as they never filled up the mini bar in our room. The nightclub was good on the nights there were performances. Otherwise, the place was pretty dead after 11pm.

Catalonia Playa Maroma: Most amazing beach !!

First off the most amazing beach I have ever seen! You could walk for miles both ways and clean white sand and beautiful turquoise water. Our room was clean and quiet. Food and drinks were great and service on the beach and in the beach restaurant was wonderful. We did pay to "upgrade" to Privilage but I really don't agree with it. When you arrive and see the tier system it's really not necessary. I believe everyone should be treated equal when at resorts and if you want a higher class resort th [... read more]en book that. However if we did not upgrade we were not allowed to sit under the huts on the beach, nor eat in the restaurant near the beach. Overall it was a nice resort. and I would return for the beach alone !!!

Azul Ixtapa Resort: Fantastic Resort

The Azul Ixtapa Resort was one of my favorite trips to date. The hotel is absolutely beautiful and the staff there were so friendly and helpful. The hotel was immaculately clean and the rooms were spacious with a great ocean view. The food was excellent with access to many great restaurants on the resort. The beach was great and the ocean was warm. The weather was fantastic - Sun, sun and more sun! The night life was slow so if you're looking to party you can take a taxi into Ixtapa where you'll [... read more] find plenty of bars to party at. There is an in-house band that plays nightly in the lobby of the Azul Ixtapa Hotel that goes until 12:00 or so. I had a fantastic time and will definitely be going back to the Azul Ixtapa Resort next year in February. It was a wonderful vacation!

Secrets Aura Cozumel: Good resort but some amenities are lacking.

A la carte dining was nice feature, but the quality of food was hit and miss and portions were small. No shade umbrellas on the beach unless you upgrade to Preferred Club section. Access into the ocean is very rocky; water shoes are a must. Beware of being lured into time-share pitch by AM Resort staff. Hotel is slightly dated, but service staff are amazing and friendly.

Bahia Principe Explore Coba: Good and Bad

The staff were friendly - food was excellent. On the down side of our vacation, our trip was booked for 3 - when we finally arrived at our hotel our room was only set up for 2 people (it was like that all week- even after calling front desk and speaking with housekeeping). In our room was a bar fridge that was supposed to be stocked - again it was only stocked for 2 people. The night we arrived my daughter took a beer out of the bar fridge and it had already been opened and half drank - therefor [... read more]e housekeeping did not check the bar fridge correctly - also our bar fridge was only stocked twice the 8 days that we were there. Our shower in our room was completely broke - I called front desk 4 times before someone came to fix it (they came on the 4th day to fix it) - the knob you pull up to turn on shower was not attached - you went to pull up for shower and the knob came right off. Sadly my daughter had her cell phone stolen from the Disco 2 nights before we left - her phone had all our vacation pictures on it - 2s night before that she had her white hooded sweater stolen from the Disco - they really need to amp up their security - both myself and my 2 daughters are heart broken over the guys that stole her cell phone. We reported what happened but we will never see her cell phone again or sweater for that matter. The hotel stores were extremely over-priced - we paid 42.00 US dollars for 2 sun lotion (we are Canadians so we really got hit) - we bought a blow up chair for the pool - it was 24.00 US dollars (dollar store quality). A bag of Hostess Munchies chips were 11.00 US dollars and Chee-tos 9.00 US dollar . There was apparently extra activities to do on the resort - ride bikes, kayak but we never found them or was told about them .

Barcelo Maya Colonial: great resort with kids

We traveled with two toddlers, 16 months and 3 years old, so our experience reflects that. We generally liked this resort: -the beach was great, as were the pools with waterslides (our 3 year old loved them!) -the grounds were very large, so a lot of space to walk around However, a few things that could have been better: -the food was poorly labeled - being vegetarian, this was a problem -the entertainment started very late - again, this was a problem only because our kids went to bed around 8- [... read more]8:30pm, it would have been nice to see some sort of entertainment that they could enjoy a little earlier (e.g. live music in the lobby) -the shows in the theater were VERY loud - even after our kids were asleep in the stroller, we were hesitant to go watch it because of how loud it was.

Akumal Bay Beach and Spa Resort: Worth going back to

This year marked our 8th year in a row at Akumal. The resort has morphed from a 3-star to a 5-star resort, while still maintaining the personal touch of a small destination. Coming back to this laid-back place feels like home. The staff are welcoming, as is the food, the beach, and the fish out on the reef.

Blue Bay Grand Esmeralda: I would go back!

Clean, friendly, great food and drink! Several pools and plenty of loungers in and out of shade. Rooms are nice and well stocked. You can even catch a shuttle into Playa Del Carmen (runs a few times daily.) This is shopping on site as well. There are plenty of opportunities for excursions to book right on sight.

Akumal Bay Beach and Spa Resort: Akumal Bay Beach & Wellness Resort - Excellent

This resort ticks all the boxes. Nice ocean view rooms. Great restaurants and service. Good entertainment . On a really nice stretch of beach. Premium drinks . We loved the Sushi bar. No need for dinner reservations .