Bahia Principe Explore Akumal: Excellent Resort!

The Resort grounds were very well maintained and beautiful. The public washrooms were very clean. Our room was immaculate and always cleaned twice a day.The a la carte dinners were amazing as well as the breakfast and lunch buffet.Overall I would not hesitate at all in returning to this resort.

Bahia Principe Explore Coba: Beautiful resort!

This resort is huge but so beautiful. It's very clean & they attend to your needs immediately. My only complaint would be that they only had 1 person at the swim up bar (1 at each side) & they could use 2,especially on the one side - it was quite often lined up. Great time!

Crown Paradise Club Cancun: Wonderful hotel!

This was our first time staying at the Crown Paradise and we loved it. Rooms are clean. The grounds are beautiful not to mention the beautiful beach and sand. Staff are super friendly and very helpful. We never had any issues.

Grand Park Royal Cozumel: AMAZING RESORT!!

We thought the resort was clean, beautiful, and well-maintained. The meals were fantastic. The staff was friendly and accommodating. The view was excellent. The amenities and entertainment were great.

Live Aqua Cancun: Great Hotel

This hotel has everything you need. The rooms are very clean; the staff is amazing; the food is fantastic...we only ate at the buffet for breakfast because there was so many other options to choose from. After one dinner, we decided to go check out the buffet and they were serving prime rib....not too shabby!!!! The beach is beautiful...very wide...even with high tide, you still had tons of room and you could walk forever down the beach!! The water is stunning but be prepared for waves....person [... read more]ally...I love them, it's so much fun trying to body surf and jump them. There is always a red flag displayed but honestly, if you can tread water and have any sort of co-ordination to balance yourself....you can definitely go in the ocean. If young children are playing in the water, I think it must be safe. And if you are a little nervous, just swim close to other people (and lifeguards) instead of going down the beach and swimming in an isolated area. Entertainment - This hotel does not have nightly shows like most other hotels....but honestly...it's an adults only and from my experience, a lot of those shows are directed towards kids...who are usually running around screaming....didn't miss it at all. If you want to party during the day, there is a section of the pools that is definitely for the "party animals". At night, the younger adults went out to the bars (very close) and there was some entertainment...just not wild and crazy. The one thing I will say that this hotel needs to improve on is advertising the activities that do go on at the hotel. We missed a great night of entertainment when there was a buffet and live band playing by the pool one night because we weren't informed it was for the guests, someone said it was for a private function.....too bad because it would have been fun!! One last thing...the spa!! I booked a 50 minute massage which was about $125 (Canadian)...I know but I really wanted one!! Boy...was I surprised!! I was told to show up an hour before the massage and I was treated to a dry sauna, wet sauna with aromatherapy, hot tub with cucumbers on my eyes....it was awesome!! So basically, I paid for 2 hours of pampering. Oh yeah...we had an oceanfront room. Normally I don't really care about our room views but this one was unbelievable and not that much more money. We woke up every morning to a full view of the ocean. Our last morning, we ordered room service and sat on our balcony enjoying the food, the view, the sound of the waves...and of course...the company :)

Plaza Pelicanos Club: Amazing service!

This hotel is great for the price. The people who work here make it totally worth your while to stay! So friendly and helpful...amazing customer service. The rooms were clean and the food in the buffet was good, but there was not a lot of variety. I would definitely recommend this hotel to my friends...

The Fives Beach Hotel and Residences Playa Del Carmen: The whole package!

The Azul Fives was one of the most refreshing resorts we've ever stayed at. The food options were superb. I loved how you could just walk into a smoothie bar have a healthy smoothie and a muffin! The staff was so friendly and accommodating. A special mention to Ruth, the activities person. Her energy was unreal! She was so positive and interactive! The kids club staff were lovely, patient and were so good at their job. I really enjoyed the variety of not only food but pools, places to hang out d [... read more]uring the day and the cleanliness of everything. The pools were actually quite cold but you got used to it as the day got warmer. Our room was spacious and the bed was very comfortable.

Riu Playacar: The "Ideal Resort"

Exceptionally clean, grounds very well maintained, food was excellent....the staff are very friendly, helpful and accommodating. We thoroughly enjoyed our stay. Also, the resort was not too big that you had to walk long distances to the beach area or eating areas... it was also a great location as we were walking distance to Playa del Carmen to shop.

Royalton Hideaway Riviera Cancun: Great resort, atmosphere, service and food!

This is our first trip to a Royalton Resort and we will definitely check out more! The resort turned one year old while we were there - it's beautiful. For such a large resort, we were never short on pool or beach space (although there was the ubiquitous race for/saving of chairs), and we never had to wait long for meals, at bars, etc. The buffet is astounding - and I'm picky about food! We went to a few of the a la carte restaurants and had great experiences in all of them. And great selection  [... read more]at the bars (I'm a whiskey drinker, which is usually not a good thing to be on Caribbean and Mexican vacations)! Truly top notch service everywhere - all of the staff were friendly and helpful in our experience. The spa is beautiful, the fitness centre one of the best I've seen in a resort (I would have loved more free weights, but hey, it was a vacation). Only a couple of negatives: - The beach is beautiful, but the water was really rough and filled with seaweed while we were there in late February (certainly not a problem controlled by the resort - global weather patterns more than likely), so keep this in mind if you REALLY prefer to be in the ocean over the pool - I normally am hands-down an ocean person, but the pools were pretty great here so that made up for the seaweed. :) Plus, the beach bars were fantastic - great personalities and great service. - If you have any mobility issues, there are some areas with uneven/sloping ground, bigger than typical steps, and not as many railings as you might like to see. But all of the restaurants, pool areas and other public areas are certainly accessible. The resort was working on repairing little areas of settlement/uneven concrete while we were there - but this wasn't obtrusive at all. - We attended the vacation package presentation - while the people were great and polite and helpful, it did take a little more than three hours. If you think you're interested in buying into the vacation package, then go for it - but in future I will totally resist the lure to attend these.

Barcelo Gran Faro Los Cabos: Small but great resort

We had 8 of us who went on 1 week vacation there. The resort was small but very nice. Great food over all friendly staff. Had a few small issues with room which they took care of right away. entertainment staff did a great job trying to make activities fun for everyone. Did not offer bike tour which is in their write up online- that was disappointing.Bar staff were great trying to keep up with everyone. Had a hard time getting reservations for a la cartes but if you just go in - they ususally ha [... read more]ve cancellations or no shows so can get in..Because San jose is a small place - tends to be alot of people close to retirement age - not alot of people with teens there( or young children) Place was clean.Enjoyed trip, just know its small.

Sunscape Cancun Resort and Spa: Wonderful Resort!

Very much enjoyed our 10 day stay at Gran Caribe. Stayed in an ocean front room which was fantastic with beautiful full view of the sun rising. Food and drinks were excellent as was the service! Could improve on the check in speed...seems a bit tedious. The central location makes it easy either walk or hop on the bus to do some shopping.

Bahia Principe Explore Akumal: We love bahia principi Mayan riviera Akumal! !

The hotel and staff were terrific and made our vacation a wonderful experience. We were a party of 4 and 1 of our group was extremely impressed as this was his first time south so this was a great first time experience!! Beach at Akumal was gorgeous and the food was delicious!

Bahia Principe Explore Tulum: Loved it! would go to again.

we went with 2 families. they put us in adjoining rooms. Resort was very clean. Food was good. Service was great. Ocean was perfect for kids and good snorkeling. Saw everything from lion fish to nurse sharks. Loved it.

Las Brisas Huatulco: Family trip

It was really nice place to stay for the whole family. Nice place, nice resort nice, and everything was okay for the money that we spent the only little problem is that they speak only little of English.

Grand Decameron Los Cabos: Awesome Resort!

We really liked this hotel and resort. The grounds were beautifully kept and the hotel was clean and well maintained. The rooms were quite large and very nice. The food was very good and the buffet had lots of variety, however, there was only one other restaurant. It would have been nice to have one more. There was lots of seating around the beautiful pools and also on the beach. The entertainment at night was also very good!

Occidental Cozumel: Quiet Relaxing Resort

Beautiful Grounds, excellent beach with great snorkellig! Dive shop very accomodating and well run. Rooms were adequate. Food was pretty good, found the buffets to have less choices than other resorts. Overall geat vacation.

Bahia Principe Explore Coba: Huge resort!

This resort is around 1.5 hours from the Cancun airport, but that wasn't that bad. The resort itself is part of a complex of 3 resorts Coba, Tulum and the Luxury Akumal. This one is not on the beach like the other two, but you can walk or take a shuttle to the beach or other resorts. The pools are about 4.5' deep which is good for standing around in or throwing balls etc... We went to the beach a couple times and there's a good spot without too many rocks between Akumal and Tulum. They have ins [... read more]talled large breakwalls that look like sandbags or huge rocks. These break up the waves. There are a couple small coves where there are lots of small fish that swim right up to you which is pretty cool. Some areas of the beach have lots of rock in them which makes it difficult to walk into the water, but if you have a mask and snorkel you'll see some cool fish. We were in the Family Master Suite which was two adjoining rooms. The main room had a king bed and the other room had two doubles for our daughters and the couch made into a bed for our son. The mini fridge was always restocked with beer, water and other supplies. Bathrooms were nice, clean and spacious. We were in unit 20 which is fairly close to the main lobby and the main pool, though for some reason the kids preferred hanging out at the other pool which was also close by. The bartenders at the pool bar got to know us and sometimes Rene made our drinks when they saw us approaching the bar before we ordered. Jose was a fun bartender and was always trying to get people to have fun around the bar. The food at the buffet was very good. The greeters gave everyone a squirt of hand sanitizer as the entered and everything seemed very clean. Decent selection and they had a couple stations for things like custom eggs/pastas etc... The A-la-carte restaurants were also good. We preferred the Japanese because we sat around the grill and the show was fun. Evening entertainment was good, especially the acrobatic show and the Michael Jackson show was very authentic. Would definitely recommend this resort and would return.

Grand Oasis Sens: bad

got there bye 11am told room will be ready at 300 pm than told us the restaurants are fully booked for the week.now im not happy. go back at 3 pm now tell us 330 .330 comes now 430 for sure .430 walk in to the room not cleaned at all wet towels on the floor, bed not made, dirty dishes,no water or beer in the fridge.i lost it on the manger 6pm room cleaned.no water or beer til nexted day.the next day the manger booked all4 restaurants for us (fully booked bull!) maybe stop booking with you u sell [... read more] bad resorts

Grand Sirenis Riviera Maya: Very Clean Resort - Grand Sirinis Riviera Maya

Fantastic. Had a great time with friends. Lots of walking. Food excellent. Entertainment excellent. Enjoyed the excursions. Tour guides informative very pleasant. etc....... Room 1344 - awesome service- very clean.

Villa del Palmar Beach Resort: excellent resort!!!

could not ask for a better vacation. the whole staff was exceptionally pleasant and service was outstanding. location was great. nice beach area, great swimming pools, outstanding food. would highly recommend this as a winter holiday destination. trip central.ca were very helpful and professional in assisting us in choosing and booking our winter getaway. thanks so much.