Grand Park Royal Cozumel: Wonderful Resort!

The Park Royal was wonderful. The rooms, pools and service were top notch. We loved the Italian, Carribeno and Mexican restaurants and the buffet was very good as well. There was a show every evening - most very good (the break dancing show was amazing). Our main concern was very few seats in the upper and lower lobbies. We often could not get a seat when going for a drink before our dinner reservation - this would be easy to remedy as there is room for more tables and chairs. Other than that it [... read more] was great and we would return to this resort in the future.

Grand Sunset Princess: BEST TRIP EVER

We had a perfect time, weather, food, platinum suite, everything was absolutely wonderful. We would definately recommend GSP to everyone!! The resort was so clean and beautiful, the staff were very friendly!!

Grand Decameron Complex Bucerias Trademark: Another Wonderful Trip to the Royal Decameron

This was my 6th stay at the Royal Decameron. Another stay in Paradise :-) Like the hundreds of others that come back year after year, this will not be my last visit. The resort has a wonderful charm. The staff are simply amazing. If it can be done, they will do it for you. They are such wonderful people, they become like a second family. They constantly clean everything. You can't miss seeing someone sweeping, moping, painting, cleaning. They are constantly improving and adding to resort. I wo [... read more]uld go back in a heartbeat, and hope that in the future when I retire, I will be able to go down for extended periods each winter, not just my normal 17 to 21 days that I have been doing.

Canto Del Sol: good value very clean

Hotel food and service 4* beach 2* location ok no problems with time share sellers or hassle on the beach.We had to get up early to get chairs in the shade at the pool but bar service was excellent at all locations. Rooms were clean but they need a update internet great in the room but slow outside near the pool

Occidental at Xcaret Destination: Pleasantly surprised!

Honestly we didn't expect much from this resort as we booked last minute but it was by far a favorite of the places we've stayed! The rooms were spacious and cozy. Bed was comfortable (an issue we ran into when we stayed in Cuba). Beach was bigger than it appeared in the pictures and beautiful. We saw lots just snorkeling around the area! Food and abundance of restaurants were fabulous (highly recommend governor tacos from the Mexican restaurant!). Service was generally great however we did find [... read more] that our "concierge" didn't follow through with any of the requests we made (i.e. more beer in our fridge, straws, he kept telling us about a "welcome gift" however never gave us anything). But overall the resort was a huge hit. Walking around is like walking through a jungle with deer, monkeys, birds, etc. We would absolutely return!!

Blue Bay Grand Esmeralda: Pass on this resort!

At first look at our room we noticed the toilet seat was just about falling off the toilet. My husband tightened it up. After a few nights we found out there was a large group of Spanish students(168). A lot of them located on our floor. As there was a 24hr bar at the resort we found "drunk" young people (not sure how many of them were actually of age)coming back to their rooms at all hous with no regard for any of the other "paying" guests. No staff or security anywhere to be found to neutraliz [... read more]e this behavior so we found ourselves calling the front desk on several occasions to call for security. They did move us to another building after we Made a formal complaint which lasted a few says until the next large group of students booked in, many again in our newly relocated building. We once again found ourselves calling down for security to deal with the partying. The pools were very nice and the staff there was very attentive. When we ventured down to the beach we found ourselves walking over seaweed, other natural debri and much discarded man made garbage. We found this for the whole length of the beach. On some of the other resorts we have visited we saw staff every morning working hard at cleaning the debri up. Not a tough task using a rake,shovel and wheelbarrow. We saw no indication of clean up effort on the beach at this resort. A big part of going to the Mayan Riviera was being able to snorkel. The ocean off the beach appeared dirty most of the time with no visibility so this was a big disappointment for us. This is nothing the resort could control but one more reason we would not go back or recommend.

Binniguenda Huatulco: Enjoyable at a reasonable price with reservations

The staff was very accommodating and friendly. The food was okay but lacked choice and was the weak part of the experience. We had expected to have a king size bed, however, upon arrival we had a room with two double beds. We immediately requested a room with a king size bed and it took three nights to get transferred to a room with a king size bed, which was much better. The beds were very comfortable. The WiFi is very unreliable as sometimes it works good and at other times it is unavailable.  [... read more]Overall a relaxing location where you met guests multiple times as this hotel is small compared to other larger all inclusive hotels.

Tesoro Manzanillo: No kids club... More for couples

Tesoro had good food, great Mexican a la carte. Good drinks and service. Most of the guests are local Spanish speaking families, and some staff didn't speak English. So brush up on your Spanish! Good beach and snorkeling. Rooms were nice, beautiful marble and always clean. Very disappointed in kids club. Advertised as 10-6 daily with lots of activities. Not the case. Kids under 9 had to have a parent present at all times, so it was basically a kids water slides that we had to stay at. We could [... read more]n't go snorkeling together or get alone time. Paid $80 Cad for an on call babysitter so we could have dinner alone. Also, kids club staff spoke zero English and all the kids dvd's were only in Spanish. I understand the hotel is geared towards locals, but Sunwing/Tesoro itself advertised kids club and it definitely wasn't. We would have gone elsewhere if we'd known. Still, solid pick for couples wanting a unique experience with good food and beach.

Canto Del Sol: Good Value

Very CLEAN. Staff is always cleaning floors, wall everything. Food was excellent at the three a la crate dinners. They went overboard for the Valentine supper. Five course meal. Buffet was good but not anything exceptional.

Hotel Emporio Ixtapa: Great location

This hotel is a bit dated but would recommend it highly. The location is perfect; a bus stop right out front and numerous shops and restaurants right across the road. The food was mostly Mexican and was always fresh and delicious. Standard resort breakfast. They charge extra for coffee in the rooms, but water, pop and beer are refilled at no charge every day. The staff were all wonderful...very friendly and helpful. Never any problems getting a lounger in the shade at the beach. Around the pool  [... read more]wasn't as easy. The hotel is on the main beach in Ixtapa. Beautiful beach..rough surf most days. The biggest complaint would be the music. The evening entertainment was terrible.(sorry girls) and the music around the pool in the pm was awful. Rooms on the pool/ ocean side are quieter as there are clubs across the street that stay open late. All in all a great place to stay.

Valentin Imperial Riviera Maya: Ultimately fantastic

This is a top notch resort with excellent dining options, a variety of recreation choices and all kind of places to relax and unwind. the people were so friendly and accommodating, making our stay most pleasant. Thanks to Sheila, our Sunwing Rep, for excellent excursion suggestions.

Posada Real Los Cabos: Needs work

For being a Best Western property, they should be ashamed. The outside of the property is well maintained, but step into the rooms, and everything is unmaintained.We had a dresser drawer front thar was falling off, the bath towels were horrible grey, bathmat was nasty, toilet seat was coming off. The staff were ok. Food, well, after day 3 breakfast, lunch, and supper all started to blend together. How many times can you have pork chops in red sauce? It is an older resort that needs lots of work.

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing Resort

Food was excellent. Grounds were emacluant. Resort had great variety in choice of restaurant locations - felt like you were in a small village. Great to be able to go to great a la carte restaurants wearing shorts after a long day in the sun. Service was excellent. Did have issue with toilet and air conditioner first day there but issues were resolved quickly that day - unlike other resorts we have been to in the past. Will definitely return.

Crown Paradise Club: Amazing resort for all

The place was great. Rooms were clean, no bugs. Actually the entire resort was clean no bugs. There is a fabulous area for the kids to play with that is out of this world. There is also a pool for families (which was heated) and there was a pool and a large large hot tub for adults. Hot tub was headed and had the bar inside. The water is rough but that is expected there, but the beaches are clean. You do not need to fight for a chair or go put your towel down at 6:00 a.m. as there are more then  [... read more]enough lounge chairs available so there is always one where you want to go without having to reserve. There is a lot of vendors on the beach though but was told the beach is public so not much to do about it. but if you tell them no they go away. The food was good, a lot of fish and seafood. i.e. I don't eat that but I ate well as they have a good variety. Restaurants can be booked the same night but I didn't go as I found it sufficient enough at the buffet. So if your an adult and don't want kids well you can still go there and stay on the adult side but if you have kids, they have so much for them. Even to the fact that I'm considering sending my son and my grandkids there. They have four bars, but only 2 open after 6:00 p.m. (one in the lobby and one near the beach). The beach one is where everybody went. Never big line ups to get into the buffet either and staff were very friendly and all spoke English. Rooms are a little bit outdated but hey, do you go for the room or for the rest of the trip?? to me as long as it's clean and no bugs I'm good. I can't commend on the evening entertainment cause by the time we were all done we didn't go to any. Oh and you can have room service in your room free of charge (once a day) and the food is hot, good and delivered to your room within half hour. Casino is like a 5 minute walk (right beside the Walmart). On the right side of the resort there are booths with vendors (type flea market) which I went into town to those and honestly those right beside the resort have the same thing so I could have saved a trip. Buses are 50 American cents. The Canadian consulate is about 10 minutes away also so in case of emergency they are not far either. Right beside that resort there is another Paradise hotel which is for adults only. But to be honest, I was ok with the one with had. So all this to say all in all it was a very nice trip and highly recommend that hotel to your guests. It's not a 5 star but it's close to a 4 star for sure.

Grand Palladium Select White Sand: Fabulous

With only one exception this resort is the place to be. We were a party of 9. Active grandparents, children and grandchildren ages 17-73. Only 2 of their many restaurants take advance reservations. Because of the size of our group it was difficult to get a table at a decent eating hour. That aside we learned to cope quickly and had our best family trip to date. The resort is large so lots to offer with beautiful grounds, staff and services.

Paradisus Cancun: Best resort I have been too

The hotel was amazing. Very clean and modern. Food was excellent. And the service was even better. Beaches were beautiful. We did not leave the resort because we only had 4 days so I can't comment on any of the excursions available. Highly recommend though

Vamar Vallarta: Average Resort

The rooms were clean and the pools were great. Need more daily activities to get the people involved. The food was ok but wasn't the great. The Italian rest. was the best. Great food and service. Eating breakfast with the birds was annoying.

Grand Sirenis Riviera Maya: Great beach for snorkelling!

The beach was exactly what we were looking for -- swimming off the beach looking for colourful fish, turtles, stingrays and more. The room was spacious, always very clean with a stocked fridge. We were happy that the service was Eco conscious with the washing of linens and towels. Staff everywhere were superb. Wonderful hard working people who went out of their way to arrange, serve, drive, problem solve, and more. Too many wonderful people to mention here. We found the food to be our only di [... read more]sappointment. We would grade it as OK. Buffet food was always the same and bland. Seemed like "Mexican for American bland".

Grand Sirenis Riviera Maya: the service was wonderful

the hotel was very clean...rooms were stocked ....food was esquisit....bus ride was comfortable...pools were very clean//staff went out of there way to make your stay comfortable...the entertainment was of this world ..

Dreams Jade Resort and Spa: Fantastic Vacation

The resort was absolutely Beautiful, Very Safe, food was plenty and lots, alacarte's were very good, rooms were very modern, clean and spacious. No waiting for drinks,meals. Pool chairs were plentiful with towels on hand, very good idea. All our accommodations were as requested. Entertainment was good, great SuperBowl party outdoors and lobby area with big screen TV's and outdoor cabana's. Front desk service was very friendly and helpful, upon check in and check out, front desk staff contirague  [... read more]assisted us with our flight confirmation and seating upon departure and printed out our boarding passes. Resort is a moderate size with everything in walking distance, staff were very nice and cheerful, Tomas and Ricordo, pool waiters were very accomadating, cheerful and great service, maids cleaned rooms daily,had a GREAT time and were close to our other friends. Only downfall, pools could have been warmer, but outdoor temperature was cool at night. Would recommend this resort and come back as several people on resort were returning vacationers. A great vacation and memories, all was more than we expected. Will recommend to our friends / family for future vacations.