Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5959 Reviews)

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Private  - 

Verified Purchaser

Riu Montego Bay: All right

The outdoor bathrooms you need more towards the bars in the pools it’s unfortunate for people stocking up on bagels and other breakfast stuff. I was there for five days and I couldn’t get a bagel that I would want it. and the service was great.

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Angry Traveler  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Don't Waste Your Money

Our 11 night stay was filled with issues, rudness and ultimately a very disappointing vacation. At the end of the stay the hotel tried to scam us out of an additional $750 usd. We made previous arrangements to have a local tattoo artist come and do some worm and upon arrival he was denied entry although he had been granted entry previously. This hotel does not care about the local people only about making money off of them.

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Private  - 

Verified Purchaser

Riu Ocho Rios: Perfect Vacation

Exceeded expectations. From check in to check out the resort did everything right!! Room was spacious, clean and well stocked. Meals well presented, varied and plentiful. Grounds very well kept. Public areas clean. Lots of room on the beach or at one of the pools. Incredible, professional staff at every encounter.

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Mermaid  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Iberostar selection suites

Great hotel, the staff was amazing. The beach not nice. Pool area was much nicer. The bathrooms could use a face-lift. The beds were very comfortable. The food was good but not the best for a 5 star hotel.

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Mermaid  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Iberostar selection suites

The hotel was very beautiful and very clean. The staff was very friendly and helpful with us. The room was very nice and the bed was very comfortable. I did not like the set up of the whole bathroom. For me that can be a deal breaker. The buffet was good for breakfast and lunch but for dinner not as good as the a' la carte restaurants. Definitely there's room to improve their whole menu.

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Private  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Great resort

Well looked after, no hot water and only had rain shower head was not good for females, one night got ill lasted 12 hours food was not to temperature at buffet al a carte were great the staff were all great

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Private  - 

Verified Purchaser

Ocean Coral Spring: Great Family Resort

The hotel was a 4 out of 5. It was clean and modern. Lots of great amenities. Some staff, especially in the the bowling alley, were friendly others were less friendly. Seemed distracted. The food was excellent. Great quality, tons of options even for kids. Pools were great, shallow, great for kids or walking with Pina colada. Beach was fine but random rocks in the beach where you could cut yourself.

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Abir  - 

Verified Purchaser

Riu Reggae: Zero Privacy in a “Luxury” Suite – Felt Unsafe the Entire Stay

We booked what was supposed to be the most luxurious option available — the Junior Suite Oceanview — and instead spent the entire stay feeling exposed and unsafe. Housekeeping and hotel staff has this weird habit of opening the door after only two knocks, without waiting for a response. The bed is directly visible from the entrance, so this felt like a blatant invasion of privacy. It happened more than once and left us constantly on edge. Yes, there are red/green door tags — but if you for [... read more]

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Laura  - 

Verified Purchaser

Couples Tower Isle: Like coming home

This property celebrates its history. If you are looking to feel transported to the 1950s, this is for you. Some areas are a little run down, but it hardly seem to matter. I had wonderful conversations with some of the staff who truly want guests to have a fantastic time and take pride in where they work. One of my favourites was with a sous chef, who offered to take me on the kitchen tour next time. If that is not a reason to go back, I don’t know what is. (Sadly it was while waiting for th [... read more]

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Dusty  - 

Verified Purchaser

Riu Ocho Rios: Outstanding Resort

Amazing hotel! True 5 star resort! A 10 for outstanding performance. Room, clean, resort clean, amenities amazing, staff amazing except at the customer service desk, needs some work on attitude. Overall amazing

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Private  - 

Verified Purchaser

Azul Beach Resort Negril: Great Resort

This hotel is a quiet resort with a wonderful beach area. The staff are excellent, friendly and very accommodating. We receive an upgrade to premium room, which had a king size bed and a view of the ocean. If you want a relaxing trip this is the place to be.

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Mistytigger  - 

Verified Purchaser

Sandals Royal Plantation: Fantastic All-Inclusive Experience!

The service, food and butlers were awesome! Only drawback was the entertainment was either great or not so great. It was too early in the evening and only lasted an hour. The pool was small but again, wasn’t an issue. It was wonderful that we could also go to the Ochi and Dunn’s River resorts. Rooms are dated but comfortable.

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Rob & Darlene Wiebe  - 

Verified Purchaser

Couples Tower Isle: Fantastic Resort

If your looking for comfort, relaxation and true Jamaican charm this Couples Resort is for you from its beautiful beach, charming rooms and service second to none this resort checks all the boxes. Myself and my wife enjoyed it so much that we signed up to return,for a much needed vacation this was money well spent.

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Private  - 

Verified Purchaser

Riu Negril: Great resort.

We recently spent seven wonderful days at Rui Negril. I would highly recommend this resort. The grounds were beautiful. Our room was clean and the cleaning lady did a great job. The fridge was always stocked and we made coffee in our room every morning and sat on the balcony to start each day. The staff were very friendly and the entertainment staff were awesome. They would interact with the guests and let you know what was up that day. The steak house was great The food was ve [... read more]

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Holly4  - 

Verified Purchaser

Riu Montego Bay: Enjoyed ourselves

The bartenders were absolutely amazing especially Kemar, Gaverick, Phillicia, Antoinette and Saiqa. We enjoyed most of the shows that riu puts on in the evenings and other things they do during the day. The riu entertainment team was great at their jobs and made sure everyone was having a good time. Depending on the day the restaurants were good but we went to a couple around the end of our stay which happened to be my birthday and unfortunately the dinner was so salty I couldn't have more than [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Amazing Experience

We were apprehensive about going to the resort so soon after Hurricane Melissa but the experience we had was amazing. Food was good, staff were helpful. A couple of small issues dealt with immediately

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Private  - 

Verified Purchaser

JOIA Rose Hall by Iberostar: Friendly & beautiful

The resort was beautiful, met a wonderful lady worker, her name is Sherylea, she treated us like family !! Due to hurricane Melissa we didn't get to experience the full experience of the resort. Definitely on list to return one day

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Private  - 

Verified Purchaser

Riu Montego Bay: Beautiful Resort with some constructive criticism

The hotel grounds and the staff are outstanding. The lifeguards could use a little polishing up on their people skills. Rules need to be liberally applied and publicly posted. The swim up bar needs to be cleaned more often, it gets grungy and unhealthy by noon.

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Denese & Family  - 

Verified Purchaser

Catalonia Montego Bay: Great family resort

This is a great family hotel for many reasons such as the kids club, low sea water (literally about feet knee deep), large pool with kids fountain area and lots of space to roam and sit. The food was really good with lots of options for meat and veggie lovers. And the bonus its just mins or less from the airport. The gym has new equipment. You can get Wi-Fi on most of the grounds. Be advised the hotel is under some renovations but that did not not interfere with the vacation (for now). Also the [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Amazing Resort

We stayed at Bahia Principe Grand Jamaica from October 8-15th traveling with Air Canada. We had a great experience overall. The resort is beautiful, well-maintained, and has a lot to offer, especially for families. There are two sides to the resort — the Luxury side, which is adults-only, and the Grand side, which is more family-friendly. We stayed on the Grand side with our kids and really enjoyed it. The grounds are large and very well-kept, so I'm glad we requested rooms closer to the pool [... read more]

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