Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21853 Reviews)

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B Shackleton  - 

Verified Purchaser

Dreams Cozumel Cape Resort and Spa: Dreaming of Dreams Cozumel

We loved Dreams Cozumel. For a snorkeling vacation, you can't beat being close to the beach with easy water access to an array of tropical fish, some of which I hadn't seen before. But I do caution people to take water shoes! The resort itself is smaller, which we liked and the intimacy of the resort in terms of size; quality of service was excellent. Highly recommend upgrading for the beachfront view. The sunsets were beautiful. Thank you Colleen Scott for going above and beyond!

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Mdaigo  - 

Verified Purchaser

Catalonia Yucatan: First All-Inclusive Trip

We were greeted with the nicest staff at Yucatan hotel. We arrived early before check-in time but they allowed us to eat and use all that was available in the resort which was really nice. The food was great and many options. Rooms get cleaned every day which is a plus. The pools were perfect, but the beach.. the sargassum was worse this time around. They have activities for both kids and adults which kept us entertained. Overall, we would love to come back. We were treated well and taken good c [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Authentic Mexican Resort

The resort actually made you feel like you were in Mexico with all the beautiful wood ceilings and the tile floors you knew you were truly in Mexico. It was very lush in the way that it had so much greenery. The trees and shrubs made you feel like you were in a tropical place (naturally). The grounds were meticulously kept, always on top of any falling leaves or debris. To our surprise, our room was huge! It was the size of our whole living room at home and the bathroom was just as surprisingl [... read more]

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Ocean 2026  - 

Verified Purchaser

Allegro Cozumel: Amazing resort

Hotel grounds were amazing.. Beach was clean with lots of chairs for everyone.. Pool area was active friendly and fun with not too much noise.. Service was great everywhere.. Rooms were quite comfortable but noisy at the top floor.. Will be back if we can..

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Gee Eem  - 

Verified Purchaser

Planet Hollywood Adult Scene Cancun by Royalton: Great Resort

Loved the lazy river. Service was excellent. Food and drinks were mid. Juices were so wateres down?. Loved the ice cream bar! First room we got that was on the ground floor was not clean. Second room we were moved to was much better. Water parks were under maintenance when we were there, found out about a day before the trip, which sucked. Overall I would give the resort a 3 out of 5.

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MR090611  - 

Verified Purchaser

Ocean Riviera Paradise: Unhelpful non existent management support!

Amazing food and great service from all the wait staff, but our trip was overshadowed by a drugged drink at the El Beso pool bar, and the managements inadequate response and support during a medical emergency forced me to take my wife privately to a hospital to seek medical help

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Cathy V  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Sian Ka an is a beautful lush resort

The hotel grounds are a beautiful tropical oasis. Our room was spacious, clean and close to the pools and main building. Italia went out of her way to take fantastic care of our group of 11. She was at our disposal and was able to book us into the Alux a la cart restaurant, which was an amazing dining experience. In addition, Italia made accomodations with the chef from Portofino to prepare a specialized meal for our group when we couldn't get into that a la cart restaurant. She also arranged [... read more]

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Jeanine  - 

Verified Purchaser

Riu Latino: Wonderful vacation

This was the first time we returned to the same Hotel Riu Latino, Plaja Mujeres. Unable to book online with Tripcentral, we called and asked for assistance. Our travel advisor, Sandra De Faria, was incredibly helpful from start to finish. We truly appreciated her professionalism and her willingness to quickly resolve price issues that occurred during payment. Thank you again for the patience and attention to every detail to organize our great vacation. The fact that we returned to the same hotel [... read more]

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Private  - 

Verified Purchaser

Haven Riviera Cancun: Fantastic Resort!

We had a wonderful time at the Haven Riviera Cancun! The facilities were excellent, and the service was great! It's the first resort that my husband said we should come back to... While the beach had lots of seaweed, this is to be expected at a resort in this area. There were lots of spaces for loungers, and we never had trouble finding somewhere to sit around the pools.

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Private  - 

Verified Purchaser

Dreams Cozumel Cape Resort and Spa: Wonderful Resort

Dreams Cozumel is a wonderful Resort. They have great amenities. The room we were in had an amazing waterfront view, a large private balcony, king size bed and a huge bathroom. We had preferred status, so we had access to extra perks, which included a spa treatment that we both enjoyed. Also access to the preferred lounge was a treat. The staff were friendly and very helpful!

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Mimi  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Great resort

Staff very nice and caring. Grounds very well kept. Older rooms but spacious and clean. Nice pool and good entertainment. Shows every night at lobby. It was my second visit in 2 months. Beach at Akumal is good. Lots of chairs and good entertainment.

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DawnOB  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Wonderful Family Vacation

We spent a week at Grand Sirenis as a family of four in March, and overall we had a fantastic vacation. We have two teenage girls, and they absolutely loved this resort. The beach was not great during our stay, but we can’t fault the resort for that as there was a major sargassum issue throughout Mexico at the time of our trip. The resort itself is huge, so be prepared to do a lot of walking, which we personally didn’t mind. The pools were all great, and the lazy river was AMAZING. The  [... read more]

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Mary  - 

Verified Purchaser

Grand Sunset Princess: Amazing vacation

Excellent stay! Clean rooms, friendly staff, and great location. Amazing experience. The hotel was comfortable, quiet, and the service was outstanding. Everything was perfect — the room, the service, and the atmosphere. Highly recommend this hotel.

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Beebs  - 

Verified Purchaser

Pueblo Bonito Emerald Bay: Pueblo Bonita

This is a little gem of a resort. The rooms need some updating but they are clean, big and bright. The patio on the balcony is like another room with a gorgeous view of the pool and ocean. The staff at the resort are so very friendly and helpful. The food was also very good. It was nice to have the option of going to the other resort in town for a change of scenery and again the food and service is excellent. The ocean is great at the in town resort. Don’t miss out on going to Angelo’s It [... read more]

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Beautiful resort

Everything was better then expects. Lovely place and very nice service. Clean and very well maintained hotel and grounds. Endless variety of delicious food served by professional and very friendly staff.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Relaxing Resort!

If you are looking for a resort that gives you a relaxed feel this is the place The food is great, the service from all.the servers are unbelievable These people know the true meaning of hospitality!!! From.The front desk to the driver's of our shuttles The housekeeping sparkling!

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Vavavoom  - 

Verified Purchaser

Riu Latino: Riu Latino

The resort has everything you need, clean and modern rooms, good food, good daytime entertainment and at night. There is a pool for every adult. Quiet and laid back pools or party pools or in between party and laid back. The RIU app is great, informs guests about all the organized activities. I enjoyed the yoga class, dance lessons and abs class. The staff were super friendly and attentive. I have nothing negative to say about RIU Latino… I will go back again and refer to my friends and fa [... read more]

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Olmac  - 

Verified Purchaser

Catalonia Playa Maroma: Lovely resort

The hotel grounds were very lush and well kept. We liked the shady paths from the lobby to the rooms. The buffet was really well organized with lots of choice and the staff from the hostesses taking us to our table to those serving snd cleaning up were all very friendly. We liked our room 6202, it was spacious and having a ceiling fan as well as ac was great. We always had lots of hot water. Our room looked over the courtyard and our balcony had privacy. We spent a lot of time on the beach u [... read more]

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Private  - 

Verified Purchaser

Riu Palace Kukulkan: Amazing resort

Just came back from 7 amazing days at Riu Palace Kukulkan and everything exceeded expectations! The food was delicious with so many great options every day, the grounds were beautiful and spotless, the rooms were modern and comfortable, and the beach was absolutely stunning. Such a relaxing and fun vacation — would definitely come back!

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Private  - 

Verified Purchaser

Live Aqua Cancun: Great Resort

The beach was wonderful and clean. We also liked the location along the beach for long walks Your favourite restaurant was the Hidden Garden. We enjoyed the food. The staff were friendly and helpful.

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