Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(768 Reviews)

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Annettski  - 

Verified Purchaser

Sunscape Puerto Plata: loved this resort

This was the perfect size resort. beautiful long beach that was kept very clean, could walk for hours. Did not have to wear arm bands which was great and no reservations required for dinner. We never had to wait more than 20 min for a table.Food was good, there was always something for every taste. Staff are very friendly and efficient. rooms were a good size and cleaned well. Plenty of hot water for showers. we had the standard room and we thought it was great, glad we did not upgrade to sun  [... read more]

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Missy6KG  - 

Verified Purchaser

Sunscape Puerto Plata: Loved it

What a great resort. Close to the airport. Great food and drinks. Lots of options. STAFF ARE AWESOME ! Beach is really nice for the Dominican. Rooms are big and clean. Lots of activities durning the day. Over all we had a great time here.

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Terrible resort

The room was nice enough. Coffee maker with both regular and decaf coffee Bar fridge stocked with soft drinks and water We were in the Sunclub adult only section small pool private bar and some snacks. Stairs everywhere without hand rails. No reservations for the ala carte restaurants and they are up a long flight of stairs with children running up and down. Pizza was ok wood fired oven. Long waits in the restaurants terrible food. The buffet restaurant the food was usually cold and [... read more]

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Sunscape Puerto Plata was Horrible!!

Food was terrible. My husband got food poisoning 2nd night , Violent profound vomiting, If it was not for the Medications I brought we would have been in trouble, Three other people in different families also became I’ll, Resort needs upgrading, It is a 2 star.

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Canadian pool bum  - 

Verified Purchaser

Sunscape Puerto Plata: Amazing Stay

We spent 10 days at the Sunscape Puerto Plata Jan 26-February5th 2024. I understand everyone has different taste in resorts. We are average people and here is our review. We stayed in Pool view King Building 11 2nd floor. Rooms were decent. Hot water every day decent shower pressure. Close walk to everything. Maid was excellent fridge serviced daily. Pool was nice typical temperature. Pool bar was great, friendly bartenders. Only ate at the buffet , Pizzeria and snack bar. Buffet had an ex [... read more]

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Sandra123  - 

Verified Purchaser

Sunscape Puerto Plata: Great resort for the price

We travelled from Jan 10-17/24 and had the Adults Only Sun Club upgrade, it was our first time to DR. We were lucky and the weather was fantastic so we spent a bunch of time on the beach every day - you can walk in either direction for over 30 mins. Some people complained about the seaweed, but that's nature - they did their best to clean it every day. We didn't find it to be an issue when we went in the water. As a Sun Club member you get a separate section on the beach with loungers that ca [... read more]

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Kentr  - 

Verified Purchaser

Sunscape Puerto Plata: Return trip

Our third time at sunscape, very relaxing stay , hotel grounds are very well maintained and clean, staff exceptional special shout out to Leo in buffet, Francisco and Salvatore in sunclub bar , Carlos in family sunclub eating area, and jordane in entertainment staff, Jordan in beach bar, all went above to take care of you

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Caterina  - 

Verified Purchaser

Sunscape Coco Punta Cana: Not great

Not enough music Latino rooms were never clean. People are very rude. Food wasn’t the greatest. The pools in the beach was beautiful. The à la cart was very good. Every place sports bar was terrible very rude people. The entertainment was good. The resort was very beautiful not enough entertainment too much harassing And people should be more welcoming

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Doug  - 

Verified Purchaser

Sunscape Puerto Plata: Good resort

Everything was excellent at the resort. Very clean ! Only thing I can complain about was the wifi not in rooms and not many areas. Staff was amazing and very helpful. Walked the beach for miles. Walked streets for blocks we were in a gated areas that had like 5resorts .

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Nice Resort

Sunscape Puerto Plata is a small resort that may show signs of aging, but it is meticulously maintained. The staff is exceptional, always ready to assist when needed. The three on-site restaurants are decent, nothing over the top, but nobody went hungry. It's advisable to arrive early to avoid the long waits as they do not take reservations. The buffet offers a satisfactory variety, each day something different. One of the highlights is the spacious pool and its accompanying swim-up bar, wher [... read more]

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Private  - 

Verified Purchaser

Sunscape Puerto Vallarta: Great spot

We took family (8of us) for a week over New Years. Was slim picking by the time we booked. Was all good but another time maybe go to one with less small children. The staff were super nice,loved the treats @ coffee bar. Buffet was ok. Drinks were top notch

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Great water,beach

Playa dorada is a great mature area. Beautiful gardens and mature trees. Sun scape is friendly and clean. Some amenities were not available at our time for some reason. We expected a little more as was described but had a great time away from work and hustle bustle.

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Wayne  - 

Verified Purchaser

Sunscape Puerto Plata: Great Resort

We just returned from a two week stay at Sunscape and will be back next year. We always book the Sunscape club adults. The service at this resort is excellent, the bartender during the day is Santiago and he is absolutely the best to greeting you at 7am for morning coffee and pastries and making great dirty monkeys in the afternoon after a day at the beach. The rest of the staff are also great and always smiling and eager to make your stay enjoyable. The rooms are clean the balconies are large  [... read more]

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Andrea  - 

Verified Purchaser

Sunscape Puerto Plata: Can’t say enough

This is our second time at this resort The service and staff are undeniably some of the best we have encountered They continuously work to keep the resort beautiful and clean The beach is gorgeous with a sand bottom We will definitely be back next year Thank you

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Sonashii888  - 

Verified Purchaser

Sunscape Curacao Resort: Should You Upgrade?

I would first like to say we did make the best out of our circumstances. The location is beautiful and the waters are crystal clear. Just not impressed with the upgrade, amenities and many services. The Air Canada tour package ‘Beach Escape with Sea Turtles’ for $85 USD per person to see flamingos in the wild, swim with Greenback sea turtles, visit a couple of beautiful beaches and a seaside beach lunch was worth the money. It was more reasonable than the resort packages. We also went for an [... read more]

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Private  - 

Verified Purchaser

Sunscape Curacao Resort: Ok

The resort was clean food was ok but the service was terrible. Had to wait for at least 5-10 minutes to be served with just a glass of water. Staff not at all pleasant. Some days, there was a shortage of plates, cutlery. I could not believe that maple syrup was watered down. I certainly would not recommend the resort to my family and friends

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SueMue  - 

Verified Purchaser

Sunscape Puerto Plata: Wonderful Resort

First visit to Sunscape Puerta Plata November 26 - December 4, 2023. Sunwing vacations from Toronto. Booked Adult Only Sun Club King Room which was very nice. Well-equipped, clean towels every day, coffee maker and supplies everyday, mini fridge restocked everyday. Good food with several options available. Bar at beach was great and even had service to your chair. Lots of lounge chairs and shade. Clean washroom available at the beach. Beach is beautiful, clean and huge and you can walk for  [... read more]

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Private  - 

Verified Purchaser

Sunscape Puerto Plata: Beautiful resort

Restaurants are really good. The resort is very clean and staff really friendly. The VIP is not worth paying extra. Rooms are really big. Lots of lounge chairs available all day. Shopping on site. Far from city for walking around.

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Debra S  - 

Verified Purchaser

Sunscape Curacao Resort: Don’t waste your money

I travel every year in a group. There is 8 of us. This is my first time writing a review. We’ve travelled many times and we don’t have high expectations but this resort was our worst experience. We arrived past check in and the rooms were not ready. When we did get our rooms, half of us got 2 double beds when we booked a king. Luckily they changed out our room for us. We had air conditioning however the other 3 rooms did not. It was hot and made sleeping difficult. We booked Sunclub. One of  [... read more]

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Private  - 

Verified Purchaser

Sunscape Curacao Resort: Paying 5 star prices for 3 star resort.

Curacao is a beautiful island with much to see and much to enjoy. As everything needs to be exported in everything is expensive. ( Example 2L bottle.of pop was $5.50 CND) This hotel offers good service for a decent price keeping in mind the island cost of living is high. The a la cart restaurants: italian - chicken parmigiana was good. Japanese style: was very good. Blue water grill lunch fish tacos were quite good. Overall service: helpful, friendly yet slow and we are there to rela [... read more]

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