Our Verified Customer Rating 4

Our Verified Customer Rating 4

(517 Reviews)

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HarleyDude  - 

Verified Purchaser

Viva V Samana by Wyndham: Not bad, Not Amazing!

First thing Air Transat switch plane going to Samana DR last minute and my row 1 seats turned into row 28, I am handicap due to a motor vehicle accident 5 years ago and a heart condition that I can not walk for long! informed Air Transat of this but they said "hey you can exit from the rear of the plane when it lands! The leg room was atrocious, my back was sore for 2 days after the flight down! The other thing is if you need internet this is NOT the place for you! I am a computer tech and know  [... read more]

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Private  - 

Verified Purchaser

Viva V Samana by Wyndham: Fun week in Samana

Spent a beautiful week in Samana at the Viva V Wyndham All Inclusive. Mostly good reviews, but some not so good. The resort is beautiful. Gardens, Beach, Rooms, Restaurants, Entertainment, Staff all very good. We had a second floor room. 1st floor rooms had dehumidifiers running 24/7. The lounge chairs were very uncomfortable. The pool was small, not very deep and cloudy. Fix the lounge chairs and we would probably go back.

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Martin L  - 

Verified Purchaser

Viva Heavens by Wyndham: WILL NOT RETURN

All public areas were in good order. We opted for an 'Amnesia Suite,' which was large, comfortable and always kept clean and tidy. Service provided by the maid was outstanding. Food at the main restaurant was OK, but lacking in variety. Other restaurants we visited were also OK but the menu at these 'premium' restaurants was not too different from the main buffet. There was only one bar, which was near the pool and not very convenient if you were near the main lobby area. NEGATIVES - There wer [... read more]

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Wesley  - 

Verified Purchaser

Viva Heavens by Wyndham: Great resort!

The entire resort are is well maintained. Great walking trails, the staff were extremely friendly and helpful, the room was excellent. Air conditioning was great, food was good. I would recommend this resort.

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Bob & Deb  - 

Verified Purchaser

Viva Heavens by Wyndham: As advertised

The overall size for us was great. Everything was close and convenient. A quiet resort as well. No problem accessing good beach or pool seats, at least during our stay. An ideal location for people seeking a restful vacation. Food was satisfactory, but we found selection a bit limited. A couple of strange notes were no coffee at supper time, no bacon at breakfast. Coffee when available in morning was milk only, no cream.

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Mikeandcor  - 

Verified Purchaser

Viva Tangerine by Wyndham: Loved every minute of it?

The resort is right downtown Cabarete( a 5 minute walk actually) a short drive from the airport, quick check in and our room was ready. We had issues finding our room as the buildings are not clearly numbered. But that hiccup was minor lol. The resort grounds are well manicured, staff is excellent in all areas of the resort. Food and drinks were great! Rooms are satisfactory , next time will book an ocean view to be close to the pool and ocean.

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Jody richardson  - 

Verified Purchaser

Viva Heavens by Wyndham: Love this resort

This resort was the smallest I’ve been to but it was my favourite. The rooms are clean, food was good but the entertainment staff and bar tenders etc make this place so special. ALL the staff are amazing. Can’t wait to return

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Bien

Petit resort près de l’aéroport. Tout est bien situe. Chambres sont à 2 min de la piscine, 2 min du buffet etc… Nous avons été capable d’avoir 4 restos à la carte dans la semaine. La plage est à 5min de marche et beau sentier pour si rendre. Longue plage ou on peut marcher. Serviette de plage disponible chaque matin.

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Private  - 

Verified Purchaser

Viva Tangerine by Wyndham: I’ll be back.

Been to dozens of resorts, this is the third time @Viva Tangerine Love the beach. Food was good, not pre covid good, but no resort has stepped it up fully yet. Only ate at the main dining room. All Service, esp dining and housekeeping was great, employees seem to truly care and enjoy their job, and people. (great bosses no doubt) Entertainment: I’ve see worse, but very few. During rainy days I watched customers complain as many of the “team” did nothing but talk to each other in a gro [... read more]

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Veronica  - 

Verified Purchaser

Viva Heavens by Wyndham: Amazing Resort

We just got back from a week at Heavens. I NEVER write reviews but I have to say this was a great vacation. The resort is small, very clean, the room was excellent, the food was good but it was the staff that exceeded all expectations. Jay and Mikeson beside the towel exchange were great. A huge shout out to the animation team especially Aladdin. Also, Hector the Protector on the beach offers great excursions at great prices. We will definitely be back!

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Jackie D  - 

Verified Purchaser

Viva V Samana by Wyndham: Some good, some not so good

The hotel grounds and location are wonderful. Some improvement is needed for the check in process, it was very slow. Also service in the buffet was very slow, need more staff or better training. Red wine was not drinkable.

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Matt  - 

Verified Purchaser

Viva Heavens by Wyndham: Not good at all

The resort is bad, and the food is awful. They just want to sell you the time sharing with a new name (Pay over 67000$ and become a Viva club member!) Just don't go to that place. I don't recommend it at all.

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Kelly  - 

Verified Purchaser

Viva V Samana by Wyndham: Amazing Resort

Very nice adult only resort- beautiful beach, lots of beach chairs and shade- rooms were very comfortable, comfy bed, lots of hot water, A/C , nice balcony We really enjoyed the food at the fusion and seafood restaurants. We used the gym everyday and good equipment and well maintained- yoga and acquafit every day We really loved the layout of this resort as close to ocean and pool and not to big. We have done a number of all inclusive resorts pre- pandemic and for the $ this is very great valu [... read more]

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Private  - 

Verified Purchaser

Viva V Samana by Wyndham: Week in the sun

Loved this hotel. Staff were amazing. Food at buffet was typical. Restaurants were good. Rooms were nice and fridge stocked daily. Entertainment was good . Beach was amazing. Loved the dogs and cats roaming the resort. Was upset there was an injured cat but unable to get help from staff. It disappeared so assume they took it away.

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Nixonmj  - 

Verified Purchaser

Viva Heavens by Wyndham: The VH Gran Ventana was a great experience

Our family had a great vacation. The staff were absolutely amazing and went above and beyond to make you feel at home and welcome. The food was very good, the rooms were very comfortable and clean and the beach and pool atmosphere were perfect. The hotel had great amenities but still felt small and quiet. I can’t say e ouch good things an out this place. I highly recommend this to anyone.

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Valzie  - 

Verified Purchaser

Viva Tangerine by Wyndham: March 2 wk. vacation

This was our 4th time at the Tangerine. They made a lot of positive renovations since our last visit. It’s a good place for couples and families, a nice pool for all ages, beautiful beach to walk, walking distance to Cabarete. The ocean waves are big, fun for teenagers and adults to body surf. You must keep an eye on kids playing in the ocean. Staff kept close watch on the surf. The buffet was very busy during Spring Break. The food was good. They have 3 restaurants available for dining with r [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Good

The resort was a lot smaller than the pictures showed. Also it said adults only and there were a few kids. The food was ok. It was very clean. The serves were kind. The grounds were clean but the plants did not look healthy.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Not a 4 1/2 * Resort

Mini bar only has 1 SMALL bottle of water per person per day. So it’s a mini fridge not a mini bar. We asked for more water but were told NO outright. We ended up buying our water. Very very small resort. Food tasted good but selection was very limited. Desserts were awful. Only 3 kinds of fruits offered. Same ones everyday. Toiletries are a luxury I guess so bring your own. Rooms are spacious but outdated. AC was loud and constantly acting up. Beach was small and full of seaweed so we went to n [... read more]

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Dianne  - 

Verified Purchaser

Viva Heavens by Wyndham: Very nice resort

This resort was very clean. The service staff were friendly and helpful. The activities were interesting. We would like to thank the entertainment staff for their hospitality especially Alladin, Izzy, Valentina and Gaby. They always interacted with us and kept us entertained. Also our maid Natalia she helped us with a clean room and good service. All in all we would return to this resort and recommend it to our friends. Thanks for a wonderful holiday.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Great stay at Viva Heavens

Hotel was way nicer than I expected. Pictures did not do it justice. Room was basic, but hotel staff were great especially the wait staff and entertainment crew. Shout out to Aladdin, Issa and Valentina!! They were wonderful and very talented. Would come back for sure.

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