Great resort!

We vacationed with a group of 8 and found this resort to be a great find. Not too large but certainly had many amenities. Good Food, wonderful friendly staff, fabulous beach that had access to great snorkel spots.

Wouldn’t wish this on my worst enemy

I don’t know what my travel agent was thinking, booking me into a family resort. All those screaming children , Like little pink air raid sirens going off constantly. The staff ranged from polite distain to downright rude. I didn’t get a single good nights sleep due to the unreal levels of noise coming from an adjacent bar. Seriously, my windows were vibrating. And the noise went on until 2 AM every morning: I had to swallow sleeping pills, use earplugs and pile every pillow on the  [... read more]bed over my head just to filter out some of the noise. This made for an absolutely miserable holiday. And to top it all off, the beach wasn’t even real. It was sand trucked in from somewhere else and piled on the hard ground. A definite waste of my vacation dollar

Great Beach

Sunscape resort in Curacao leaves a lot to be desired except for its fabulous beach. The staff is quite nice but not well trained. Management is very poor. Rooms are not well maintained. Food is passable. Too much loud music and noise all the time. Since the resort is quite small, you can’t escape it and it is hard to relax or sleep at night with this drumbeat going on all the time. We had to move as far as possible on the beach to escape this relentless noise. Despite families and older [... read more] people, the resort management seems to think that this is part of the fun. We have been to many resorts and never have had this experience. Quite disappointing. I am not sure if our travel agent knew about all this. It definitely is overpriced and not worth it. This resort should not be recommended.

Nice resort

Good resort but could be much better. Half the staff seemed disinterested and the other half was brilliant. Resolving room isssues was very slow. Not being able to book into the restaurants was a joke and very frustrating.

Sunscape curacao resort

we had a room that leaked water from the room above. our room number was 2326. I was told to wait in my room for someone to come check it out at 7 pm. no one ended up showing up to do anything all night after waiting and calling front desk 4 times. we did end up getting a new room (2414) a day later. this room was better but you could see that there was the same water problem in it as 2326. the beach was awesome!! a little rocky but I had no issues there. the pool we were never in. food in the [... read more] buffet was the same everyday. very bland, not good at all. the Italian was great. the restaurant at the beach was great as well except for the rats!! lmfao! we didn't do the oceanic or Japanese as my wife has a food allergy to seafood. staff were great depending on where you were at.

Very Nice Resort

Overall it was very pleasant. Weather was very warm. Water was pleasantly warm. Beach was a little rocky to enter the water in most places, had to find a spot to enter where it was clear of rocks. Entertainment was good and they had activities ever evening. Rooms were spacious and well kept. Treks into town were safe and easy. Overall good time !!

Sunscape Curacao

The resort was very nice, located directly on the beach! The food selection was quite good, the buffet needs to install fans as it is open air and extremely hot when you are sitting to eat. The room was very spacious and has everything that you need. Recommend this resort to others looking to have a relaxing beach vacation!!

AmaZing resort

The ocean was magnificent. We tried so many new experiences. I have to recommend the aqua fairy. It was fantastic. The food and ppl were so nice :). Although they didn't have the best service at the breakfast buffet. But overall amazing.

Wonderful vacation

Sunscape in Curacao, although dated and needing a few upgrades this resort is well kept, beautiful friendly staff who go out of their way to please their guests AND with genuine ease. Buffet small in variety but always fresh and you can always find something to satisfy your taste buds. A la carte restaurants were very good and loved the fact that you didn't need to make reservations. Beach nice but take water shoes as lots of little stones, can always find a lounger under cover. Never used the p [... read more]ool as we loved the Caribbean to swim and dip. Snorkelling one of the best ever. Curacao itself is a beautiful colourful Island, we will definitely revisit.

Problems

Major problems with room facilities. Shower control unable to get hot water for first 2 days. Washbasin drain pipe not secured, leakage onto wife's cosmetics. Safety box not taking certain numbers. Some problems were fixed but we were moved to much nicer room as compensation plus given special a la carte dinner on peninsular. Staff extremely courteous, no complaints there. However, our new suite, beautiful and spacious but no plug for hair dryer in bathroom or no light over vanity area,  [... read more]explanation - no bulb available at the time. We refused to move again and managed the deficiencies. The room was very nice and spacious. Food was OK. Resort is quite nice, not too big. Room facilities should be checked on a regular basis before admitting guests.

Sunscape Hotel Resort,CURACAO

Fantastic,Fun,Family appropriate.Very warm,welcoming,eager to please,sociable staff.Answered our questions in honest fashion.No pressure to sell anything.Enjoyed the various foods in particular a la carte.Enjoyed beach side dinners and safe water to swim.Music and evening shows very entertaining.

Average hotel

- clean room - no hair dryer for 3 days, asked 3 times - insufficient bath soap - often no wash cloth - very poor waiter/waitress service in the buffet and the daily grill - often help ourselves with cups, water, spoon/fork, etc - staff often ignore request in buffet, especially at breakfast - seem understaff - many days no ice cream - coffee service was poor - hotel is very nice/grounds

Relaxing casual resort

Resort grounds are nicely laid out everything is within easy walking distance resort is clean beach is a lttle rocky with sandy and shady areas food and service in restautants was better than in buffet . Room was good size and bed was very comfortable walking distance to mambo beach and easy acces to town liked the guest entertainment like the trumpet player need more of that need to improve service in buffet

Awesome vacation

My husband & I traveled with 3 other couples during April 2 to April 9, 2017 and we all had an amazing time! The staff were extremely friendly, the room and the resort grounds were beautiful. My favorite was the beach., the turquoise water was stunning., so we spent a lot of time in the ocean as the water was so beautiful…I was first concerned about the break wall in pictures I seem, but once you are there, glad it was their because of the waves. Great Snorkeling as well. The food was very g [... read more]ood at the buffet, my favorite a la carte was the Blue Water Grill. The weekly Bar B Q on the beach was also fantastic and very organized. Every time I went to the CoCo Café, Yvonne always greeted me with her warm smile, and pleasant conversation, I already miss her. We did a private tour, and went to the Curacao Distillery, The Hato Caves and the Blow Hole as well as few private beaches which was breath taking. I tried Iguana soup ! It was not terrible, taste like chicken lol. We decided as a group that we wanted to experience the different parts of the island and had a blast with our tour guides who made the experience well worth it. We also enjoyed taking the city bus into Willemstad and did some shopping, and sightseeing the floating market and the swing bridge were nice to see. Overall I miss this place, and will definetly be back !! Best vacation

Awsome snorkeling right off the beach!

We stayed at Sunscape April 21-28th. We enjoyed our stay but feel there is room for improvement at this resort. We stayed at the Sunclub and feel this was an afterthought with this resort. Sunclub is at the far end of the resort with a private pool and beach, yet everyone seamed to use it. There is no washroom at the pool so it's back to the room or there is a washroom half way back to the front desk. Kenneth the bar tender was the bright spot at the pool, always ready with a drink and friendly  [... read more]conversation. The down side is the poor man is set up at a makeshift bar, no blender. Our room was good and the air conditioning worked well. Maribel the maid did a fine job keeping the room neat and tidy. We found the staff very friendly. We would recommend the bluewater grill, we ate there a lot. There is a lunch BBQ at the bluewater Saturdays. Would like to see this a few more times during the week. The beach is good and there is a stone break wall the length of the beach which provides some awesome snorkeling. Coral is trying to establish it self on the breakwall but to many people standing on it and touching it is making it difficult. Some education for the visitors and this asset would be even better. We totally enjoyed willemstad and Mambo beach is a 5 minute walk from the resort. It has many shops, a bar, starbucks and rocks on Saturday nights.

Awesome resort, sunclub was worth it

We really enjoyed our stay at the sunscape resort Curacao. The food at the a la cartes was amazing, the buffet was ok maybe needed more selection but the food that was there was good. The pools were nice and the bars had premium alcohol which was a nice touch. All in all we enjoyed our stay here, we upgraded to the sun club and we felt it was totally worth the money!

Beach was beautiful

resort is actually dated, needs maintenance , a bit run down to say the least, rooms are clean, beds are comfortable, staff are very friendly , very helpful, polite, line ups at restaurants are long, service at buffet is very slow waiting on coffee, water, etc.. food is okay. average nothing really bad but certainly not what we expected, pictures on website are not what you see if it wasn't for the beautiful beach and friendly staff this is a 3 star not a 4.

Sunshine every day

First impressions driving into the property was underwhelming. It wasnt made any better when we got oof the bus and told to enter their "conference centre". to register and get our room info. The entrance of the conference centre is dull and dingy looking. Hasnt seen a coat of paint for years and all in all grubby. Two tables and two employees took your name and gave you an envelope with your room number. From there you can collect your luggage or get a porter to take it to your room. You p [... read more]ass the small entrance to the very small casino into the next entrance which is the lobby of the resort. Lobby is open to the main area of the resort with its pools and restaurants. Our room block was an old building with purple doors . Small entrance to room which was large and nicely furnished. The bed was a King and a half. There was a flat screen tv and a dresser with a coffee maker,small fridge filled with beer, soft drinks and water. There is a sofa in the room and a small table with a chair. Patio door to the small patio outside . Bathroom was a huge let down. Old in dire need of an update. There is a hair dryer but only worked on low, so it takes ages to blow dry your hair. There is also an ironing board and iron in the entrance closet. The small safe on the wall in our room needed maintenance to come in and fiddle about with to get it open on a few occasions as did the toilet which was old and the tank need either our or when we could get maintainance to come by to stop the water constantly running from the tank. Our air conditioning was not working when we arrived which added to the musty smell in the room but they did eventually get it working the day after our arrival. Daily maid service wasnt done till around 5pm just when you want to start getting ready for dinner after a day on the beach. We did ask reception to please ask housekeeping to have it done earlier in the day and after that it was done earlier. We could have asked for a room in one of the newer towers but the trade off was our patio was right on the beach,so we kept the room with its little irritants. Food was surprisingly better than expected after reading prior reviews. Service is ok but you have to wait ages to actually get the food. We felt the whole resort was understaffed from the restaurants to the housekeeping services. Management has to get their act together. Least favourite restaurant was the seafood one on the beach. Lovely setting but the food was under par and cold. Best restaurant was either the Italian or the Japanese. Entertainment was poor except for two nights when they had a 'carnival parade' and the other a troupe of 5 dancers came in to show us some cultural dances. The other evenings it was audience participation reality stuff. Boring. Beach was nice and sandy but take water shoes as lots of rocks in the water. Not enough shade on the beach so lots of chairs under the few trees and palapa's that were there. Lovely breeze though . Beaches are not long so no long walks on the beach. Being an island there are lots of small bays and coves to explore away from the resort . Bus outside the resort to Willemstad is either 1.50 or 2 dollars US depending on the driver . Its about a 10-15 min ride into town. The buses are mini vans and we had no trouble taking the bus . The drivers and other passengers were always polite and helpful. You can turn right out of the resort and walk about 5 mins to a small shopping precinct with restaurants and walk downstairs to Mambo beach which is longer and wider than the resort beach . You pay for loungers on this beach. The Aquarium is just a few mins further on . There is an ATM outside the lobby by the Casino but it costs 5 US dollars to get money from it and it doesnt take RBC debit cars and does not take Visa. The best place to use your RBC bank cards or Visa is in Willemstad. You will need cash only for the bus. Most ATM's around only take Mastercard or a Cirrus debit card. Check out is 12 noon but we asked a few days before we left for a late checkout which is at 1pm. They were able to do that for us. So ask.

Very nice place

we have done many carribean all inclusives and i would say i loved curacao the most!! We stayed in the newer section and room were big beautiful and clean! cleaning ladies should come earlier tho! food was great but service was very slow for drinks wine etc. all the al a carts were good but steakhouse was slower than slow 2hrs for a steak that was bloody when we asked for well done!! Italion restaurant and service was perfect!! ice cream should be a part of buffet!! always big line up and alot o [... read more]f times no one there to serve! other than that our stay was great! would definatley return!

Will return to Sunscape Curacao

My husband and I and our 18 yr old daughter and 16 yr old son stayed at Sunscape Mar 31 to Apr 7, 2017. We booked side by side oceanfront rooms for ourselves and the kids. When we arrived we were on the 5th floor, ocean front, side by side as requested. However our air conditioner wasn't working. We did get placed in another oceanfront room, ground floor (even nicer room than original!!!) they offered for the kids to move into the room beside us but in only had a twin bed & pull out couch.  [... read more]- they opted to stay put on the 5th floor. (note, we did not go to casino as that isn't just our thing) Amazing snorkeling each day right at the resort. We arranged, before we left Canada, a private tour of the island (as we wanted to see what WE wanted to see on our own timetable) through "Around Curacao Tours" with Andy Rolfast. website is www.privatecuracaotours.com He came highly recommended and I want to add to this recommendation. Andy made possible all the spots we wanted to see (especially snorkelling with turtles by Fisherman's Warf) and shared his knowledge and experience of the island (an old fort, quarentine building, stopping for iquana soup, driving through affluent and not so affluent neighbourhoods, Willamstad, stopping to see flamingos etc. etc. Anywhere we wanted to stay longer, or anything we wanted to skip seeing was just fine with him. He made the day so much fun while providing us with an understanding of the islands' education, industry, health services, history etc. He has an amazing sense of humor - you will not be disappointed on your personal tour, I guarantee it. That was the best day for us on the island. We have stayed at newer, more luxurious and larger resorts with larger beachfront, perfectly manicured etc. etc. However the hotel staff were so welcoming, great a la cart restaurants, lunch bbq's on the beach & entertainment staff made this a place we would return to. The staff were so friendly and eager to help, and not at all resentful for having to be at work (as we have experienced in Mexico, the Dominican and Cuba). A shout out to Norma at the pool bar who made everyone feel special and the Lobby bar staff who put up with some very snooty people. Thank you to the Entertainment Staff - Prince, Leo, Johnny Rocket, Nick....sorry if I am forgetting anyone. The "carnival night" at the resort was the best!