An Okay Resort

Staff were hit or miss - some courteous and polite, others very rude and abrasive. Hotel grounds generally pretty clean. Buffet was just okay - needed more vegetables and fresher food...a lot of it was dry and had been sitting for a long time. Also, staff were just okay there...sometimes we ate without someone even coming to give us water. Rooms weren’t great. Outdated, no where near as clean as they could be. Beds uncomfortable. Lots of ants. TV very small (we had an upgraded room - Superior  [... read more]Deluxe). Patio Door was broken and we had to wait to have it repaired. This was after switching rooms because the first one smelled horrible like a musty basement and our main door handle was broken. Toilet also broke in our room and took over an hour and a half to be repaired. A La Carte’s not too bad. Don’t get the hype we read over the Mediterranean (Mylos). Brazillian was fantastic (other then the salad bar was meh), Mexican okay. Pool very good. Lots of seats. Beach also good. Sometimes quite a bit of seaweed though. Didn’t like all the vendors at the resort and beach trying to sell you stuff or the lobby staff at check in...never experienced that so bad at any resort we’ve stayed at. Stores at lobby outrageously expensive...$6.00 USD for a can of Pringles for example. Okay place for the price. But wouldn’t stay here again. Stayed in La Romana years ago and resort and staff were much better. Definitely not a 4-5 star...3 is a better number for this resort.

Exceeded expectations

Just spent 2 weeks at Be Live Puerto Plata, very clean, nicely landscaped, easy to get around. All rooms are within 2 to 3 minute walk to beach, pool or bar. Buffet had a good variety of food, pasta station, fresh smoothies, lots of fruit, good coffee. Harvey like hamburgers at beach. All staff are friendly and attentive. As well, our Sunwing reps went above and beyond to ensure we were taken care of when one member of our party fell sick.

Worst resort

I don’t think I’ll stay here again. Sick from the food and had a lot of water / plumbing issues. I’ll go back to D.R but I won’t stay at the same resort. The restaurants you all had to make reservations for and by the time figure that out everything was booked. It wasn’t the best but did enjoy the people I met lounging around the pool and soaking up some sun.

THE RESORT WAS VERY GOOD AS WAS THE BEACH AND POOL

WE FOUND THAT IT WAS THE SIZE WE WERE LOOKING FOR AS WE ARE BOTH IN OUR SEVENTIES WE WERE IN THE BE LIVE ADULT BUILDING AND PAID FOR THE UPGRADE SERVICES THE HALLWAYS ARE LARGE AS WAS THE ROOM 2 DOUBLE BEDS ALL SPARKLING CLEAN AND THE STAFF ARE FRIENDLY AND VERY HELP FULL THE POOL IS DESIGNED FOR EASY ACCESS AT BOTH ENDS FOR CHILDREN AND PARENTS SAME GOES FOR US OLDER GUYS THE BUFFET MEALS ARE THE USUAL FARE WITH A DIFFERENT THEME DAILY WHILE TRYING TO CATER TO ALL NATIONALITIES THE ONE TH [... read more]ING WE MISSED WAS THEIR LOBSTER NIGHT ON THE MONDAY AS WE ARRIVED LATE AND AND RETURNED EARLIER ON MONDAY ALL IN ALL IT WAS A REALLY GOOD EXPERIENCE 7 DAYS NO RAIN AND 30 DEGREES

Fabulous Resort!

Just returned from the Be Live Marian in Puerto Plata. I have to say I was very impressed with it. The resort is on the smaller side which is great,everything was within walking distance. The staff was amazing from the front lobby, to the bartender’s, to the restaurant servers, to the cleaning staff. Nothing was a problem for any of them! They were great. Would like to shout out to some of the staff that made our vacation so much better. To Cristian, Cordero, Jasefina, Matia, Baldemora,Joel C [... read more]id They served us everyday with a smile. We went and upgraded to the VIP ADULT Section, which was closer to the beach,it was well worth the extra. They give you your beach towels, housecoats, slippers, filled up your fridge everyday with 4 bottles of pop, 2 Pepsi, 2 7Up, 4 small cans of Coors Light, and 2 bottles of Water. Also when in the VIP Section they leave you a bottle of Champagne and 2 champagne glasses.They also leave coffee everyday. They change your towels every evening,and turn down your bed! We will definitely go back to this resort. The Buffet Restaurant was good, you also have a VIP Section in the Buffett. We have no complaints on the food, the only Al-Carte Restaurant that we went to was Mylos, it was Mediterranean. It was my husband’s birthday that evening and the staff at Mylos brought out a small dessert with candles and sang Happy Birthday! That was nice of them. Again the staff there were fantastic! Also just wanted to say that the Sunwing Rep Heriberto who was in the front lobby all week was just amazing, and Caroline from Guest Services. As I said they helped with any questions you had. So ThankYou to them all for making our vacation so special.

Great Vacation

Great hotel, pool and beach! Nice size resort - great for families! Animation group were amazing - mosquito and chuwawa are the best! The Mexican and Brazilian al a cart restaurants were amazing too!! Bars only had one bartender at times which cause long line ups but the staff were all great! Will definitely go back again!!

Be Live Marien

Other than our room being very noisy ,the couple next door had TV going full blast and one couple argue most of night in hall .Also had young people blasting a radio and dancing, laughing in hall. This was third trip to this resort ,staff are wonderful but these distractions changed things for us.

Great Resort

Great resort, lots of fun activities, huge swimming pool and very nice staff. Variety of Food through buffet and other restaurants. Beach is sandy and clean, however expect weeds on the shore though they try to clean up as much as they can.

Nice 4* Resort

The grounds and beach were well kept. Rooms were clean and staff were very accommodating. Room service was fast and the food was certainly decent. I am a breakfast guy and there was always plenty of bacon and with one grill area for omelettes and one grill for eggs and pancakes, service was quite fast. We did not stay around the pool at all, so I cannot comment on it, except to say that it looked clean with plenty of lounge chairs. Service at any of the bars where I got a beer or drink, was f [... read more]riendly and quick. Overall, I thought our vacation at this resort was quite good and I would definitely recommend it as a good 4* resort.

Great place to relax

this hotel is a great place to spend time, it is nice and cozy, the staff was really good. it is only a few minutes walk to everything, the beach, the bars the pool, the buffet. This is the best resort I have stayed at. Ok the room show some wear and tear but everything worked, well some things didn't but a call to the front desk and Joe fix all was there to take care of the patio door pronto. I think that the only hiccup was that our room was supposed to be ready for 3PM latest but it was [... read more] close to 4PM when we finally got our room....we did complain to the management person and they gave all 4 of us 15 hours of free Wi-Fi. that is a $60 each package if my memory serves me right. Had to pay $ 3.50 every day for the use of the safe!!!! talking about safe, this place felt totally safe everywhere you go, there is a guard on the beach there are people that walk around all day long for security. The food was excellent also, all restaurants, buffet, beach buffet. The beach buffet served pastas, hamburgers, hot dogs, deserts, between 5 and 6 they served pizzas. Thanks for recommending this site. Cheers

Great resort

Our family has been several times to this resort. The grounds are very well maintained. The nightly entertainment most will find as a delight. The food was tasty 3/5 rating (I can be a picky eater at times to be fair). The rooms are well kept and housekeeping is always available for what you may need. The food at the a la cart restaurant is great. Fantastic service. The buffet had an small issue with keeping up with service sometimes, but they were friendly. I would recommend that the fr [... read more]ont check in services area become a little more friendly and customer service focused.

Amazing vacation

The hotel was nice kept clean housekeeping staff friendly, the grounds of the resort were kept in good shape, pool was cleaned every morning. Bathrooms were clean but had some problems flushing the toilets. In the main buffet food was amazing lots to choose from, clean and great service. Would recommend this place to anyone.

Nice resort.

Resort was clean, staff friendly, good value for dollars paid. Adult beach area small with only three good beds. Good variety of food. Water was very sandy during our visit and the caution flag was up all week. Pool was awesome.

Lovely Resort

The resort was very nice and well maintained. Food was delicious! Ocean not so great. Very unlike Cuba or Punta Cana but we were told this before booking. We had a very nice holiday and look forward to returning!

Excellent Vacation

Hotel was great. Lots of choices for food. The drinks were decent considering it was all inclusive. Large pool that was a little cool but extremely refreshing on the hot days. Only negative was the hard beds, but a small price to pay for wonderful time!

Amazing resort!

everything in the hotel is very fine beach food service locationI want to go back there again and recommend it to everyone!5 stars 5 stars 5stars very safe place ........................................

Be alive collection Marien

Well I was not real impressed with the food was alot of the same thing. My husband got sick from something he ate at supper Wednesday nights meal .the staff was friendly but I found they really didn't give much information to you on things to do or places you might like to shop The room was clean and the maid was great.

Pristine resort

The resort was a lovely property. The staff was very nice and accommodating. The rooms were basic in appearance but all necessities provided. The room felt damp but probably because we were on the main floor not far from the ocean. It was winter and rained early mornings. Food was good. Pool was very nice. It was very clean. We saw no bugs anywhere either. Workout room was a bit lacking but workable. I’d stay Be Live again.

Very nice clean fairly modern, not to big ,good service

good layout, had ocean view, room was very nice , cleaning lady did a great job , fridge always had beer, food was really good ,wide variety , Xmas eve, lobster feast ,Xmas eve the hotel was invaded with new people , hotel seemed to handle it well, could have used an extra bartenders at the pool and beach bars, overall good value

Great resort!

Nice smaller resort with good food and great staff. Easy to get from one area to another and both the pool area and the beach have shaded areas. I enjoyed the buffet and the restaurants. would not hesitate to return.