Good resort

Some areas were great and other areas could improve on customer service, Had to wait for our room to be done which was way past 3pm, no ironing board in room, no welcoming bottle of rum. For those that love the beach, iit is so, so.

Fantastic vacation

We had a wonderful and relaxing vacation. The resort is well maintained. The rooms could use refreshing, but were comfortable. The food was wonderful with plenty of options. Staff were very friendly and helpful. Would recommend to friends.

Beautiful facility

Extremely clean. Superior food. I loved the variety of restaurants to choose from each day. Lots of activities and good entertainment. We especially loved the piano bar. The beach was excellent except for the fact of the erosion which sometimes made it difficult for us to actually get down to the water. However not very far away there was better accessibility.

Awesome vacation

Everything about the resort was excellent ! Rooms were modern, the themes of restaurants and quality of food was very good. Drinks and service were excellent. Pools and bars were large and fun, activity staff was excellent, Beach was narrow right in front widened within steps either way. Overall our trip to this hotel was excellent and we would return. We have been to many different places in DR and this was a great one!

Cockroaches and room not what we booked

We booked sapphire pool view room which we had to argue for when we went to check in, we requested ground floor and close to pool thru our travel agent and I sent an email they had no record. 2 of the restaurants were closed every evening so the lineups were long at the other 3 after 630pm. We had to tip to get a few extra pops and beers in our room, never did see the the slippers but when we went to have a rest the 2cnd day we heard something under the bed it was a cat, scared the heck out of  [... read more]me ,so we had to lift the bed to remove the cat, couldn't leave the patio door open because our room was the cat hang out they would just walk in. Every nite they you could hear them fighting would wake you it was so loud. The food wasn't great but it was edible I didnt eat the fruit and salad because 2 people in our group sick and people on resort sick. The smell of sewage near the room was sickening. Mike's coffee shop was good. The casino was terrible do not enter! At nite you can watch a show at 10pm or go pay for bowling but 2 lanes are broken so good luck. Kids hangout There is music in the lobby band plays there you can listen to or once a week a drunk beach party! I wish I could put a picture of the cockroaches! The tv is maybe 32" the wifi is pretty good . Thank goodness because I watched my firestick since only 2 English speaking channels The staff was pleasant Air transat rep useless

Ocean Blue & Sand Resort vacation 2020

Our family decide it to go to this hotel base upon recommendation, this vacation was amazing, there was good variety in foods and hotels, the meats were amazing and the service at each restaurant was unparalleled. In terms of food and restaurants I loved everything. The activities was great for everyone and the kids all had a blast, from bowling to rock climbing we tried it all and again I cant say anything bad about it. The entertainers were all great and fun to be around, our favorites was mic [... read more]key mouse and sheri, they both engaged with us and talked to us and they made the whole trip better. I'd like to talk about the shows, normally I dislike going to shows but the Micheal jackson show was on another level and I truly think everyone should try to see it. The other shows were great too but the most memorable is the micheal Jackson show. Lastly I'll mention the dislikes, the only real criticism is the cart that goes around the resort, I think you guys should have at least 2 trains going on at all times to move people around quicker. Maybe we were just unlucky and always happened to be at the opposite side of the resort but it's the only real complaint I have.

Fabulous resort!

The staff went above and beyond to make sure our stay was top notch. They were very proud of the resort and rightfully so. The food was good, the pools amazing, and service outstanding. Our rooms were clean and spacious, with a large balcony.

Great Family Vacation!

We arrived late due to airline delays. The check-in process went well, however, one of the two rooms was not properly prepared for us. The air conditioner was broken necessitating the need for a dehumidifier that was full and not active. Once emptied the dehumidifier began to work, however, given the science involved it throws considerable heat!! We called to complain and were attended to immediately. Happy with the responsiveness given it was after midnight. Air conditioner was fixed the n [... read more]ext day and dehumidifier removed. Very satisfied. Staff was very friendly, grounds well looked after. Beach was great and housekeeping superb.

Good ressort, but!

It smelled of humidity in the room, we had to change rooms for 3 times. Always take upstairs rooms.

Many small irritants

Our complaints started on the first day. They did respond promptly. The thermostat did not work properly, the ceiling light would not turn on, the safe was locked, the mini fridge was empty, there were no bed table lights. Our room was surrounded by rooms occupied by high school students on their graduation trip. They had loud music all night, played ball in the room, banged doors at all times of the day, knocked on our door during nap time by mistake. Many times we had to go to the bar to get o [... read more]ur own drinks as the drinks we had ordered at the beginning of the meal did not arrive by the time we were finished. At the beach they have placed enormous sand bags that ruin the view. On the other hand, the food was superb and the service in general was acceptable, although not consistent. We enjoyed the entertainment team. There are lots of things to do for people of all ages.

Great resort!

Hotel staff were friendly and helpful. Food was fantastic and very good quality. Pool and beach areas were clean and well maintained. Rooms were spacious and clean. Only downfall were the vendors selling their little trinkets and whatnot. Very pushy and wouldn’t take no for an answer.

AMAZING!

I cannot say enough about Ocean Blue! The resort is fabulous, the beach is amazing (except for the 'whales' (that's what I call them, lol) that stop the waves, some of them are way to close to the beach. The food was amazing, the staff are amazing, the grounds are amazing, and I mean SPOTLESS! (I did not see one cigarette butt ANYWHERE) Mike's Cafe was the best! I would 100% come back to this resort.

Fantastic trip to Punta Cana

This was our second trip to the Ocean Blue and Sand resort, we again had an amazing time they had decorated for Christmas having a light up night with a champagne and chocolate party! The room was clean and the bed was very comfortable. The pool was great and Bienvenito the bartender looked after us! Activities were fun; we played frisbee, beanbag toss, painted, danced pool side, water aerobics and bingo ...Pokémon and Cherry kept us entertained! OB & S have the best staff!

Well run resort.

Stayed at Ocean Blue and sand 1st week dec. This was our 5th time in the DR and second time to this same resort (after 7 years). The PROPERTY: Looks like the lobby area was refreshed since our first visit. Residences same and well kept. Rooms and grounds clean. No bugs. The resort appears quite family friendly. Many families with young children. STAFF: We found the staff to be most friendly and helpful without exception. English is well spoken at Reception. Many staff speak some English. [... read more] If you can speak some Spanish you will be a hit. DINING: We tried a couple of the ala carte restaurants: Margharita and I Mascherati. Both were fine. We dined mostly in the main buffet restaurant so we could sample more things. Really enjoyed the assortment of seafood. My personal favourites were the sushi tuna and cured tuna (similar to prosciutto). There was plenty of variety of all foods and well prepared. BEACH: Parts of the beach near the beach bar took a hit from the last big storm that went through and have significant erosion. Workers were sandbagging below the bar to stabilize. There were also massive sandbags in the water just off shore to protect the beach from further erosion. My guess is that sand may be dredged from further out to restore the beach to its former size. EXCURSIONS: We did the sights on prior trips to the DR so spent most of our time enjoying R&R at the beach. SHOPPING: We did one shopping run on provided shuttle to a touristy shopping centre. Nothing more than you can find from beach vendors. Worth skipping that one. Better shops can be had at Plaza San Juan (free shuttle route A on request from Ocean Blue) and also has supermarket (Super Pola). US$ accepted at all shops except supermarket. There was also a 3 ½ hr trip available to Blue Mall near airport. Not sure of cost or shuttle services. RUM: Since first time to the DR, I have come to enjoy anejo rum. Best prices will be at a supermarket. I found small selection at reasonable price at the Duty Free on resort. Ie. 3x1L of Brugal Extra Viejo for $25US. Brugal Leyenda and Barcelo Imperial .7L both for $25US each at resort shop. Brugal is the big national brand. I was surprised the main Duty Free at airport didn’t carry it. Smaller Duty Free at airport did have it for considerably more than prices on resort. CONS: If there is one negative about the resort is their Travel Club. Guests are selectively solicited to purchase membership in the H10 Travel Club. A request to provide survey feedback turned into a 1hr+ sales presentation. I prefer to be the shopper not the shopped. If you are of similar mind just say NO when approached and enjoy your vacation your way.

Absolutely Amazing Resort

We totally enjoyed ourselves here at the Ocean Blue and Sand resort from the moment we arrived. The staff we're extremely friendly knowledgable and willing to serve. The resort is spotlessly clean and is continuallly being maintained and cleaned. Our rooms were very comfortable and clean and spacious. The beds were very comfortable. We visited almost every restaurant on the resort, but sadly did miss 2. We made resevations for some and went without at others. We were never disappointed with the  [... read more]food offerings or quality and taste. The buffets were plentiful regardless of breakfast, lunch or supper and the a la cartes were equally as good. The layout of the resort is very well thought out as well. We could be in our room and not be disturbed by pool activities or by events near the Lobby square or theatre and still be within a short walk to all easily. The bars were all well stocked and the bartenders could mix anything you requested with most of the popular and higher end brands available. The pools were very large and clean and offered lots of deck space for sunning. They have 2 swim up bars, one in each pool as well as surface bars and a restaurant right at the beach. The beach was not as large as some but still offered pleenty of room for walking, sunning and playing in the abundant surf. Lifeguards were always present at the pools and the beach as well as security and lots of helpful staff. I could go on but I feel like I'm rambling. We will definitely return here again. Great value for the money and very reasonable.

Highly Recommended

This is my third visit in three years. A very relaxing place, with a friendly and caring staff that is discreet and good humoured. The food is good, with a lot of variety. I don't go for the beaches and the nightlife but to sleep and to relax, and on occasion to work quietly and undisturbed. This is a place that you don't have to relentlessly Keep Up. It really respects the needs of the guests. A very discreet place.

Amazing resort

Everything was excellent. The service the food and the amazing staff. Would definitely return. Our butler Willy was the absolute best. Went above and beyond our expectations. By far this is the best place down south we have ever been

Awesome resort

The resort was maintained very well. Lots of variety of food to eat. Many different activities to do during the day. You didn't need to leave the resort. The beach was very beautiful and the pool well kept. The only thing I would complain about is having too many vendors that were in the restaurant area for the small space. They were very pushy and all the tables had the same items. Overall, a very good place to go.

Good resort!

This resort has an amazing beach and delicious food. We had some problems with AC on the first day but everything was fixed after we mentioned at the front-desk. The food was very good and service as well. Thera are also boiling, pinpong, billiard where you can have some fun. Also, they have amazing entrainment team, you will have lots fun joining their contests.

Disappointed

This was our first time in Punta Cana, we travel 3 times a year, I been in Cuba over 15 times, Mexico usually 3 times a year ,South America, Florida , this was our first time in Punta Cana and after 1 day We couldn’t wait to come home. First, It got really annoying everyone trying to sell you excursions or the membership for the hotel H10, they were pretty rude when we say No. The pitch they do it in the welcome breakfast I knew this after reading some reviews so we didn’t show up, but the [... read more] person in charge to take us got really upset to me over the phone to the point I hang up the phone on him, he keep insisting I’m picking you up at 9 , be downstairs and I will say no we’re not coming and he keep going until I hang up. Food at the buffet was ok, We try the Mexican and Italian, it was so bad, we end up at the buffet, bread was old And hard, food overcook, and we have to wait 20 min for someone to come and take our order. The first room block 9 3rd floor, it was so dirty and disgusting!! the closet was urinated, not kidding, the pull up couch where my daughter supposed sleep has blood stain, so after 2 hours wait they changed us to a nice room block 5 3rd floor, I think that’s was the only good thing we had. The beach at this hotel have huge sands bags to stop the waves, I didn’t mind it, but that area smells like sewer, and the same smell was close to the buffet, so we walk 5 minutes to our left much nicer. But the thing that throws us off the most was the treatment of the hotel, it felt that everyone it’s there to sell and they don’t want to serve anyone.Im glad we’re back home and we’re not planing to go back ever again to Punta Cana, beaches are better and Cayo Santa Maria, people 100% more friendly warm and welcoming.