Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11329 Reviews)

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Private  - 

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El Beso Adults Only at Ocean El Faro: A good option for a stay in Punta Cana

Some suggestions. Avoid the "orientation" or "tour" at all costs to become a "Privileged" guest...huge marketing push. Restaurants are nice - reserved ones no nicer and hard to book after 8 a.m. when you can start to book, buffet has something for everyone - even fussy eaters - items well marked. Adult only side lovely but the issue of getting a lounger - ugh - no better or no worse than other resorts. The resort could do a better job of monitoring who is using the Adult Only side...regularly sa [... read more]

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Private  - 

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Princess Family Club Bavaro: Fun family resort

Clean well maintained. Many food options, friendly staff. Princess area is great for kids. Great size rooms. The beach is clean and well equipped with lounges and shade. Food trucks are a great opportunity for drinks and snacks. Their foam parties are fantastic. The kids club is well run.

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Happy Wanderer  - 

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Serenade All Suites Adults Only Resort: Paradise!

This was our 4th visit to the island and was, by far, our best vacation experience yet! The hotel itself was outstanding! Beautiful white sand beaches! The rooms were well appointed and clean, grounds were beautiful and well maintained, as were the pools. Staff were fantastic and ensured every need was met. We will certainly return! Highly recommend!

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Private  - 

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Melia Caribe Beach Resort: Some good but mostly poor

Cons: We waited an additional 25 minutes after the last group entered the bus before leaving the arrival terminal. Maybe others took private transportation? The transport company needs to have a process to locate missing or move on. Check-in staff barely spoke English, had poor communication skills, ignored our room requests, failed to provide towel and safe cards in the welcome package and took 45 minutes. Most staff were disinterested in their job and the customers. We often had to ask mult [... read more]

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Private  - 

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Royalton Bavaro Resort and Spa: Terrible service

The grounds were well maintained and spacious. The service was one of the worst I had ever had for an all inclusive. Going for dinner, to just get a drink we would have to hunt down a waiter for it. Even once we had found one, our drinks would never come until mid dinner. Our rooms - we came in on the first night with no AC. They wouldn't switch rooms for us until they could fix it. Once they couldn't fix it, they said they would switch the rooms but we can have it until 5pm this was at  [... read more]

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Private  - 

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Catalonia Royal Bavaro: Great Resort

We recently stayed at this resort and had an amazing experience. Everything from start to finish exceeded our expectations. The resort itself was beautiful, with great decor and a really relaxing, well thought out atmosphere. The vibe throughout the property was exactly what we were looking for, laid-back but still polished. The beach was a highlight for us, clean, well maintained, and a perfect place to unwind. We also really enjoyed the food, with plenty of options and consistently good  [... read more]

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Private  - 

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Grand Palladium Palace: Nice resort

The grounds were beautiful, the beach was absolutely gorgeous The rooms are a little dated and need some work. We couldn’t control the AC and water leaked around the tub/shower unit which was very difficult to get into The buffet was about on par with all other buffets , food was never hot enough

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Private  - 

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Bahia Principe Escape Aquamarine: Great resort staff so

Beautiful looking resort but employees were not the friendliest. It took over 2 hours to check in 15 people. Employees at buffet were very not the friendliest and service at the tables was slow at times

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Jo-Anne Mason  - 

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Riu Palace Bavaro: The Best

Had a great time , The resort was very clean , friendly staff, food and drinks were great. No problem at the pools always chairs available. Lots of bench loungers . The beach was clean , no garbage … Will be back

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Stacy  - 

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VIK Hotel Arena Blanca: Very nice relaxing stay

Pls feed the cats, you can cut up meat & put it in the bowl (by the soup) & taje the bowl out of the buffet area. There are a few pregnant cats too! Be kind to the animal's. Staff need to be a bit more friendly, the ocean & beach is beautiful. We had an ocean view suite with the best view of the beach & ocean, be aware of the steps going down to the balcony, there really should be lights there. Pool is nice, no swim up bar. You don't need to book ala cartes or sign out beach towels which was pr [... read more]

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Private  - 

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Paradisus Grand Cana: Great family resort

Had a great stay with multiple families with little kids and grandparents! The rooms are absolutely beautiful, best AI room I've seen. Having a separate area to put down a baby or toddler in every room, then still sit and enjoy your living space is really nice. The resort is kept spotless which we appreciated. The splash pad is amazing, we had fun with kids from 6 months up to 5, and the bigger slides are fun with adults too! Having separate areas for separate ages at different water de [... read more]

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Private  - 

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Bahia Principe Explore Punta Cana: Amazing Resort

Overall, we had an amazing time. Weather was perfect, pools awesome and clean, a little bit of seaweed on the beach but nothing to keep you out of the warm blue water, food was great, we attended 2 amazing a la cartes while there, People were so friendly and helpful, rooms were clean and well stocked, except the last 2 days we were there - seems we were missed for clean towels, but I reuse mine anyway so not a big deal and Nice little tourist shops in the Village and at the Lobby. I truly rec [... read more]

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Laurahsn  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Stunning grounds, unhelpful staff

Grand Sirenis is an absolutely beautiful resort. Everywhere you look, it is picture perfect. There are very tall palm trees and beautiful flowers everywhere. It is very spacious and the kids never got bored. Anywhere you go, no matter the time of day, you can find chairs! There are many bars all around the resort and always food available. Food was good but not a ton of variety. I changed rooms 3 times. Many many problems with my rooms including a wasp nest making it impossible to get in and out [... read more]

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Private  - 

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Bahia Principe Escape Ambar: Amazing resort

We absolutely loved this resort. It was our second visit, and it was just as wonderful as the first. The buffet offered great food with plenty of variety, so there was always something for every taste. The à la carte restaurants were also excellent. We are pool people, and this resort was perfect for that. The entertainment was scheduled only in the afternoon, which allowed us to enjoy quiet, relaxing mornings by the pool. There were always enough chairs for everyone, which made the experienc [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Great resort - first solo trip

The resort is huge since we also have access to the other connecting resorts. Sports bar at Ambar, self serve soft ice cream at Punta Cana and the beautiful village kind of in the middle of it all. I got lots of steps in during my stay! Staff are so friendly and very patient to let me practice my Spanish with them. Food was delicious at the buffet, the three A la cartes I had as well as the delicious hamburgers at the pool side grill. There are three pools with the middle one as the busy li [... read more]

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Hammer  - 

Verified Purchaser

Melia Caribe Beach Resort: Nice resort.

The hotel grounds were very nice, common areas likes pools were in good condition and well organized. Evening entertainment was good, although not really my thing. Food at the buffets was good, what you would expect from any buffet. Lots to choose from. The "a la cartes" I thought were lacking. I went to 3 of the 4 on site and only enjoyed one of them. Of that one, many others in our party did not enjoy their meals. My favorite place at the resort was the coffee bar, although it was f [... read more]

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Mike  - 

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El Beso Adults Only at Ocean El Faro: Great Family Vacation

This resort is great for families. Party of 9. Great service all around. Buffet was awesome. Al a cartes could be much better. Ocean burger great for a quick lunch. Drinks were good and a great selection. Mike’s coffee is great but, be prepared to wait and service is slow. There is soft serve ice cream at ocean burger. Ice cream parlour outside the buffet has a great selection. Cotton candy available by the bowling alley. Kids loved it. Grounds are clean and beautiful. Pools are refreshin [... read more]

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Private  - 

Verified Purchaser

Catalonia Bavaro Resort: Relaxing Tropical Resort with Beautiful Grounds, Great Service, and Minor Drawbacks

Gorgeous, lush tropical grounds that are beautifully maintained, with plenty of shade and trees taller than the buildings. Our renovated room had fully functioning A/C, two queen-size beds, and a garden view. It was conveniently located right next to both the beach and the pool. Housekeeping service was excellent throughout our stay. The buffet could feel a bit repetitive, but the wide variety of options made it easy to switch things up daily. It was especially nice having a buffet close t [... read more]

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Private  - 

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Paradisus Palma Real Golf and Spa Resort: Resort does not cater to Gluten free sensititves plus Circle members seem to be treated better than other guest even the guest that paid for the reserve upgraded amenities.

This hotel caters to the circle members better than the other people even the ones paying for the reserve section which is costly. The hotel does not really know what gluten free means. Do not go if Gluten sensitive. One chief at the same restaurant will prepare a gluten free pasta while at the same restaurant on another night and another chief the guest is told that it is not possible to prepare the gluten free pasta. Guest was celebrating birthday (visited April 13-22/26) and got a chocolat [... read more]

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Private  - 

Verified Purchaser

VIK Hotel Arena Blanca: Possible resort

Food was excellent!! Accommodations are getting tired and need refreshing Your beach requires a great deal of work as very uneven and cramped. Lounge chairs are in short supply and many need repair Also beach needs a great deal more shade Much better enforcement is needed regarding reserving lounge chairs. Many are reserving both pool and beach for the whole day and often doing this in the middle of the night Also need better control of inappropriate behaviour in pool area.i

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