Melia Caribe Beach Resort: It was just ok.

The hotel was very nice. The rooms were nice the people were nice but when we had to stand in line to book the à la carts is was awful. By time I got to the front everything was almost gone. The bartenders were very nice but not enough of them working we waited half hour for drinks was terrible. The coffe bar was really nice but again one person working they need more people working. We had to wait in line for the buffet and the food honestly was not great. We enjoyed the Japanese. Over all I  [... read more]would not go back. The pool beach drinks were all great the music was great they should have music at the pool, which they never did

Bahia Principe Escape Aquamarine: We really this resort.

The food is amazing, staff really helpful and really nice, nice room, cleaning staff did a good job, but where we were a bit noisy because of the loading dock of another resort. There was not much place at the beach, on top of having the Ambar guests taking our places at the beach…

Secrets Tides Punta Cana: Excellent vacation

Such a beautiful, clean resort! Nice lay-out too so there isn't a ton of walking.We had a swim out, non-preferred room, which was located conveniently close to the swim up bar! Great lobby and theatre area for entertainment and overall, good service! In terms of the food, there's lots of options and variety! Our facorite ended up being Portifino.

Dreams Cap Cana Resort and Spa: Great customer service, nice resort

My recent stay at Dreams Cap Cana Resort in the Dominican Republic was a truly exceptional experience, and I am excited to share the details of my visit. From the moment we landed to our farewell, every aspect of our stay was designed with care and attention to detail. Arrival and Check-In Experience Upon landing, we were warmly greeted by our resort representative, who promptly escorted us to our transfer. The ride to the resort took only about 10 minutes, which was a pleasant surprise after  [... read more]a long journey. Upon arrival, we were welcomed in the lobby by the friendly bellman, who offered us refreshing drinks and cold towels a thoughtful touch that set a positive tone for our stay. Although we arrived a bit early and our room wasn’t ready, we were able to explore the full resort facilities while our luggage was safely taken to our room for later. Staff and Customer Service The staff at Dreams Cap Cana were one of the highlights of our experience. They were consistently friendly, helpful, and fluent in English, which made communication seamless. The customer service was top-notch. An app was available to make requests and manage accommodations which I found to be exceptionally user friendly. Room service was delivered within an hour every time, and requests for toiletries were fulfilled quickly. Personal inquiries made to the front desk were handled promptly, earning the customer service a solid 10/10 from me. Dining Options The food selection at the resort was impressive and varied. The buffet offered a vast array of options, ensuring there was something for everyone. One of the perks was that the à la carte restaurants did not require reservations, allowing for more spontaneity during our dining experiences. Although there were occasional short waits for the à la carte options, I highly recommend trying the Italian restaurant and the steakhouse both provided outstanding meals that complemented our stay. Room Quality Our accommodations were noteworthy. The room was clean, modern, and well maintained, with virtually no issues to report. The attention to cleanliness and upkeep matched the high standards expected at a resort of this caliber. Resort Amenities and Layout The resort itself is quite expansive, with amenities and features spread out over a large area. While this layout provides plenty of exploration opportunities, it may not be ideal for guests who prefer shorter walks. Reaching the beach requires a bit of a trek, but it is undoubtedly worthwhile. We experienced the challenge of seagrass season, however we discovered that walking just a short distance from the resort revealed much cleaner beach areas. We were impressed to see city workers actively maintaining the beach, cleaning the shores daily. Additional Features and Activities Another highlight of our stay was the lack of wristbands, which I found to be a refreshing change. We were able to book excursions directly at the front desk, including Monkey Land and an adventure park, both highly recommended for any visitors. Although we didn’t manage to fit Cocobongo into our plans, we heard great things about it and would love to try it on a future visit. Final Thoughts While there might be moments requiring a bit of patience such as occasional waits at restaurants or navigating the larger resort my overall impression of Dreams Cap Cana Resort is overwhelmingly positive. This resort excels in numerous areas, from its attentive staff to the quality of accommodations and dining. I would without a doubt recommend this resort to others, and I am happy to rate it a full 5 stars for a wonderful vacation experience.

Grand Bavaro Princess: Repeat visit to this resort

I personally love the layout of this resort and where our room was in relation to the beach as well as buffet. We stayed in building 11 and because I love to walk I was able to get around everywhere without using the tram. For those in my group who found it hard to walk any distance they would just jump on and off the tram and there were no complaints from them . The beach was well maintained with the seaweed being removed early each morning. I walked 1 hour each way from this resort on the bea [... read more]ch and still could not see the end of the beach. Love the fact that they never ran out of towels and you could just exchange at end of each day. You did have to set yourself up at beach early otherwise you may not get the spot that you wanted with some shade. This is typical of most resorts so not a big deal. Food was good however fruit choices were limited to mostly the melon family which I don’t like but the bananas and pineapple were very good. The steak house was our favourite and the food there was so good. I would definitely go back to this resort.

Grand Palladium Palace: Great Family Vacation

This was my fourth stay at the Grand Palladium Punta Cana, both with and without children, and I’ve consistently had great experiences on both adults-only and family vacations. This was our second visit with our children (ages 11 and 13), and both times we stayed in the Junior Suite Swim-Up Beachside. We love being able to relax at our room, swim directly from the suite, or easily access nearby pools. The building is also extremely close to the beach—it’s less than a 30-second walk. The staff [... read more] were friendly, and most spoke English, which made communication easy. The resort is well maintained, and our room was clean. There are many pools and restaurants throughout the property, most of which are conveniently located. We’ve stayed at similarly sized resorts with larger footprints, where getting around was more difficult. While this resort offers trolleys and golf carts, everything we needed in our area was within easy walking distance, even for kids. The resort is divided into four areas: Punta Cana, Palace, Bávaro, and Royal Suites. Royal Suites is adults-only, and guests there can access all areas. The Bávaro section has recently been renovated and is now restricted to Bávaro guests only. While this limited access compared to previous visits, it wasn’t an issue, as the Punta Cana and Palace areas had everything we needed. There is no limit on à la carte restaurant visits, though securing preferred times can be challenging for larger groups. Walk-ins are possible, but we successfully booked through the Palladium app. Our group of 13 was able to secure three à la carte reservations at our preferred times by booking simultaneously, since the app only allows reservations for guests within the same room. The resort offers high-speed Wi Fi throughout most of the property, including much of the beach. This made it easy to stay connected and locate family members when spread out. The grounds are beautifully manicured, and I don’t recall seeing any flies or bugs during our stay. Staff were constantly maintaining the landscaping from morning until evening. The resort also has several gift shops and a pharmacy. We enjoyed the mini golf course and basketball court. There’s also a soccer pitch, tennis and pickleball courts. One evening, we even saw people playing pickleball under the lights around 9 p.m. Since our last visit in 2022, the resort has eliminated room keys and towel cards. Bracelets now unlock rooms and are scanned at buffets and à la carte restaurants, making everything more convenient. We didn’t experience much of the nightlife, as we usually called it a night around 9 p.m. After long days in the sun with kids, we often ended the evening with a quiet swim in our shared swim-up pool. We requested adjacent rooms for our family, which was accommodated, allowing us to share the same pool with minimal outside traffic. Despite the resort being busy, our pool area remained very quiet throughout our seven-night stay. We did notice that many guests reserved pool and beach chairs early in the morning with towels, often leaving them unused for hours. While frustrating, this was a guest behavior issue rather than a resort problem. Food quality was excellent across the resort, with plenty of options for everyone, and no one in our group became ill. Despite some online complaints about food quality, we had no such issues. While there may be higher-end resorts available, the Grand Palladium checks all the boxes for us at a reasonable price. Having stayed at all-inclusive resorts in Cuba, Mexico, and the Dominican Republic, and across various brands, the Palladium Group remains our preferred choice. We flew direct with Sunwing, operated by WestJet. WestJet’s Starlink Wi Fi was a great feature and worked well throughout the flight. Although there were no power outlets on the outbound flight, we were prepared with power banks. The return flight offered USB C outlets and slightly more legroom. We used the included airport transfers for this trip, though we’ve opted for private transfers in the past. In hindsight, a private transfer would have been preferable. Arrival was quick with a dedicated shuttle, but the return transfer involved multiple stops and took over an hour, compared to the usual 25 minute drive.

Melia Caribe Beach Resort: The LEVEL not worth the extra money!

Beautiful grounds, service for the LEVEL customers not worth the extra money! The LEVEL concierge weren't helpful at all! Went to their desk three times the first three days to ask for simple things and nothing was never accomplished! The rooms were not as pictured, not clean dirt on your floor smelled very musty! Had to ask to refill fridges, washcloths, and when we arrived, we were put in double beds and one of the beds were dirty!

Royalton Bavaro Resort and Spa: Not worth the money

I was very disappointed in the cleanliness of the room. Service was very slow and the staff weren’t very friendly or helpful. We had to ask numerous times for towels, robes and never got everything we asked for. The foam machine broke down and never happened at all. Wave runner was broke and despite being told it was being fixed we never saw anyone fixing it. The Italian restaurant served us raw food and ran out of dessert twice. The food at the buffet was horrible and the selection for the kid [... read more]s menu was limited. We booked this resort because we were happy with the Royalton in St.Lucia but we were very disappointed with this one. We would not book again.

Melia Caribe Beach Resort: Resort was nice

Large resort, pools were nice and very large. Beach was beautiful. Rooms can use some updating. Buffets where average and booking alacart restaurants was not easy. We had a large party for a wedding and most couples received rooms with 2 double beds. My nephew who is handicapped was located on a second floor when a ground room was requested. Service at bars for drinks was slow and under staffed.

Melia Caribe Beach Resort: Great Resort

The resort was large with many amenities. Large clean rooms, several pools and bars as well. We loved the great choices of restaurants from buffet to fancy a la cartes! Yoga classes, games by the pool, dance classes and a water park for entertainment. In the evening there were theme nights, a white party, Dominican night, etc

Melia Caribe Beach Resort: Disappointing Experience for a Large Group Stay

Our stay at Meliá Caribe Beach Resort had some highlights, but unfortunately, the overall experience was disappointing, especially given that we were part of a large group booking of around 65 people. On a positive note, our room was clean and met our expectations. However, it quickly became clear that we were among the very few who had that experience. The majority of our groups rooms were not as described or suitable for the families staying in them. A particularly concerning situation i [... read more]nvolved my sister, who was traveling with a family of five. She was given a room with one king bed and a broken pull-out couch. When she initially raised the issue, she was told there was nothing that could be done. It wasn’t until the air conditioning in her room stopped working and her toddler became sick from the heat that the resort finally moved her to another room, and only upgraded her near the very end of the trip. That level of response was frustrating and unacceptable. Cleanliness across the resort also left much to be desired. The Level pool, in particular, frequently had visible scum, which made it unappealing to use. The food itself was delicious, but the experience was inconsistent. If you didn’t arrive right when meals began, options became very limited and the food was often cold. We were attending a wedding, and unfortunately, several commitments made to the bride were not honored. The wedding dinner was supposed to be held in a reserved area, but when the group arrived, it was occupied by another party celebrating a birthday. As a result, our group was split up and seated in multiple areas, which took away from what should have been a special, shared experience. Additionally, the bride and groom did not receive the honeymoon suite they were promised. The evening shows were also difficult to enjoy, as they were held in a small corner of the lobby with limited visibility and space. Overall, if it weren’t for the time spent with family, this would have been a very disappointing vacation. There is definitely potential here, but the resort needs significant improvements in organization, communication, cleanliness, and customer service, especially when handling large group bookings.

Melia Caribe Beach Resort: Nice

There was nice aspects of this resort but our room was a bit dated and couch uncomfortable. We did get good service for the most part. Our mini bar person was great and attentive. Enjoyed seeing the peacock on site. The shows were good

Breathless Punta Cana Resort: resort was great

Great atmosphere Beautiful beach amazing food The room was very nice Service at both the restaurants and the beach was wonderful the entertainment in the evening was about the best i have seen at an all inclusive

Sunscape Coco Punta Cana: Pretty good hotel

The hotel is beautiful very clean and well maintained .Staff were friendly When we arrived a group of 6 of us they had 2 in building 3 2 in building 10 and 2 in building 11 after some complaining the desk guy got all 6 of us in building 3 so that made us happy .The 2 buffets were great quite a variety everyday found kalidascope a lot quieter than windows but overall both were good .The only restaurant all of us went to was chopsticks the food and chef were wonderful .The pool was clean and very [... read more] lively daily .Activities going on music playing was pretty good but busy.The beach had lots of seaweed every morning but they had it all cleaned up by 10 it is very close to a marina so lots of boats to see getting loaded to go on excursions again lots of daily music and activities going on .White soft sand and pretty good views .overall our group had fun and not to much to complain about but there is a few and they are as follows no Spanish coffees at all .yes you can get coffees and capachinos but all in paper throw away cups .The resort is huge and very very busy so long lines to get coffees not alot of seating in shade to enjoy said coffees .Long lines at most restaurants except the buffets .Alot of vendors bugging you everyday at beach and pool.Pool chairs and beach chairs need to be saved early and when you get them everybody is so close you can't really move them around to stay in shade of umbrella so you fry .Hard to get a spot in the pool without getting volley balls flying around or kids jumping in almost on top of you so keep that in mind .The rooms were very nice beds were comfortable pillows were also comfy .One maid wouldn't give me bottled water in the evening but the day maid gave me 6 bottles the next day so that was good. We really enjoyed hanging out in the evening at the sports bar it had a nice patio to dance on so we brought our own speaker and did that most nights and Richard is an absolute gem of a bartender he took great care of us all week and makes the best chocolate martinis we loved him and his sense of humor he was great ❤️ So if you like alot of people and vendors and line ups this is a great resort .

Breathless Punta Cana Resort: Wonderful place!

Staff were very friendly, food was amazing rooms were clean and grounds were well kept. The adults only is also a bonus! Top shelf alcohol was a bonus as well. No reservations for al la cartes was nice also

Royalton Splash Punta Cana: Good enough for the price

I write this at home horrendously ill with travellers diarrhea which started 24 hours after returning, I thought I dodged a bullet but no such luck. The resort is a 6/10 but for what we paid I’m ok with that. I had very low expectations going in after reading reviews so I was actually pleasantly surprised. If food is a high priority for you, do not stay here. If you just want to chill and drink a lot it’s perfect. Overall the staff is phenomenal, the Mexican, Italian (Grazie) and hibachi re [... read more]staurants were great food, but I would avoid the buffet. rooms were big but dated. Needs a refresh and better food and it could be a hidden gem

Hard Rock Hotel and Casino Punta Cana: Large Hotel

Hotel is large with beautiful grounds and beach. Food overall was good, breakfast at Ipanema was excellent including the service. Rooms are large. Check in service/experience was horrible and ruined the first 2 days of our trip. Took over 1.5 hours to check in to find out rooms were not ready but there was 30 concierge standing around with tablets trying to sell you a Vacation Club membership. When brought to the room the door handle on shower was hanging down, toilet seat loose and the tile was [... read more] broken by the sofa bed. Room was noisy and when asked to get moved the experience was horrible and took the entrie next day and a waste of time as nobody knew what we were talking about even though apparently notes were made in the system and they took our cell numbers down. It is unfortunate because this was our second stay at the hotel and even though the hotel was new the first time we went the overall experience was significantly better and a postivie experience. Unfortunatley this time we were travelling with some family that we recommended the hotel to and they were disappointed and commented on how they felt that the first interaction upon arrival left them with a negative overall experience.

Hard Rock Hotel and Casino Punta Cana: A little overpriced for the product

cocktails and drinks overall were disappointing mostly syrups and very little quality. Buffet breakfast and dinner were disappointing, although lunch was great. Dinner a la carte at the steak house and the Zen were great the rest were average at best.

Dreams Playa Esmeralda Resort and Spa: A Nice Resort Too Far From Airport

We landed at 12:35pm at Punta Cana Airport, but with such a large plane, using the buses to the terminal it took about 45 minutes just to get into the terminal. The drive to the hotel took about 115 minutes over a rough road in some places. The resort itself was very nice, and having our rooms in the same building as the lobby was very nice. Checking in was pretty easy, and the staff superb. The room was nice and clean and spacious, and the balcony nice too. The tissue box was terribly inconveni [... read more]ent, and had to be emptied every time a tissue was needed. The grounds were well kept. One shortcoming was the lack of clocks on buildings, inside and out. Washrooms were hard to find, and very small. Some of our party of eight wanted to enjoy the beach, but it was impossible, with heavy undertow and black flags all week. When we walked "off property" in both directions, we saw very nice beaches with low surf that would have been much more enjoyable. We were in the Dreams section, and the two main pools there were very good; however, the jacuzzi were almost never fully on, and the water in them was cold in the elevated one, and mildly warm in the other. The poolside bars and grills were very good. The theatre entertainment was generally top notch, except the music was way too loud every time. The Tierra restaurant was exceptionally good, and several others were great. The buffet was very good, both at breakfast and lunch times. I would want to be positive, but the distance from the airport and the not-so-good beach explains why I would not recommend this resort to friends. The buildings, pools, restaurants and grills would attract many. Bottom line: We did have a great time and have no regrets. The friendliness and helpfulness of all the staff were high points.

Royalton Splash Punta Cana: Wonderful resort, relaxing

The hotel is definitely a luxury, very good for a couple and a family. Good beach, average restaurant, wonderful amenities, thank you for the recommendation Mr Lawrence. Royalton Splash has very good entertainment