Bahia Principe Explore El Portillo: Disappointing

The room was great, clean and well kept, the service was mediocre to say the least one or two were motivated the rest didn't seem at all interested even though we tipped well at every meal. The resort was very well kept but overrun with cat's, you couldn't eat at the open restaurant's without them walking under your table begging for scraps most of them were pregnant so it's going to get a lot worse, we even had a dog just stroll into the restaurant, none of the staff tried to remove them or cha [... read more]se them out. I would not go back to this resort.

Bahia Principe Explore El Portillo: Bahia Principe El Portillo

The beach at this resort is beyond compare with any other resort we have been to.Some of the A LA Carte restaurants are below standard.The buffet food needs to be warmer even the coffee needs warming.

Bahia Principe Explore El Portillo: Grand El Portillo Samana

Excellent staff. Beach is awesome . Food is good. Beach bbq awesome . Some restaurants could have improvements. ( fish market) Italian restaurant is a definetly a five star, Alcohol drinks need definite improvement . More selections such as premium alcohol. Ground keeping immaculate. Rooms very clean . Some a little outdated though . Definite would recommend this hotel

Bahia Principe Escape Samana: Simply the best!

We absolutely enjoyed our 7 day stay at this amazing boutique! From our arrival to departure, we were impressed with the room, staff, food, private beach, pool, cabanas and water view!! Service by staff was always attentive and professional. We can’t wait to return ?

Bahia Principe Escape Samana: Simply the best!

We absolutely enjoyed our 7 day stay at this amazing boutique! From our arrival to departure, we were impressed with the room, staff, food, private beach, pool, cabanas and water view!! Service by staff was always attentive and professional. We can’t wait to return ?

Bahia Principe Explore El Portillo: 2nd time guest

A very comfortable resort with beautiful scenery on the drive from the airport. Clean, plenty of washrooms and bars throughout the resort… except no lobby bar. A very walkable resort, but a shuttle is available if needed. Greek and Italian a la carte restaurant meals were delicious and beautifully presented. Service at the beach buffet was good, but hit & miss at the main buffet. Beach is beautiful & has areas for good snorkelling. Long walks along the beautiful beaches. The entertainment staff  [... read more]work hard. A lovely zen pond for a quiet spot to relax. Overall, very pleased with this lovely resort.

Bahia Principe Explore El Portillo: Very good resort

We just got back from a week spending in Bahia Principe and we truly enjoyed our stay! The rooms are a bit out dated but the layout and energy were amazing, the resort is gorgeous, staff, service, food, facility, beaches were perfect! It was our second time there and we will definitely go back again, hoping next time the rooms will be renovated! Keep up the good work! Thank you dear Colleen for your professionalism and all your help for providing an amazing holiday experience!

Bahia Principe Explore El Portillo: Would not return

I gave a 3.5 stars to this resort just because of the beach. Would probably be a 2.5 or 3 stars. The room was ok. We were there 15 years ago and it had not changed. It is a rundown hotel. Need a lot of fixing. Lack of staff. Music is very loud at the pool or on the beach. Not even able to listen to my music with my headphones. If you don't smoke you will have to smell the cigarette everywhere. There is always someone smoking. people were dropping hash and cigarette butts on the pool deck. Unless [... read more] you got to the a la carte restaurant, the food was warm or cold at the buffet. A few people got food sick including my wife. Unless you get early, all the chairs were reserved before we got there. The staff was friendly. If you wanted some quiet time, there is a small pool with only a short number of chairs available or you had to walk on the beach away from the resort. There is a jacuzzi but it is pool temperature so no one uses it. Most of the people were 55 and over and young family no need for extra loud music or base.

Bahia Principe Explore El Portillo: 1st time at a Bahia and probably the last

Give this resort a 3 ? definitely not a 5 ?. Resort is old and is due for an upgrade. Facilities are well maintained but definitely a lot of wear and tear. Rooms are clean but felt like we were in the early 2000's. Mattress was rock hard and felt like you were sleeping on plywood. Beach is spectacular. Can walk for miles. Area for hotel is very condensed and a fight for chairs. Weakest point of the hotel is the food. Felt I was eating in a cafeteria and not a 5 star resort. Worst Caribbean f [... read more]ood experience outside of Cuba. Definitely will not return

Bahia Principe Explore El Portillo: Awesome stay at the Bahia Principe!!!

Awesome stay at the Bahia Principe El Portillo! My husband and I traveled with another couple. They honoured our request to stay in the same building block. The entertainment team was amazing - always looking to make the guests laugh and brought positive energy. The fitness (e.g., water aerobics, yoga) classes were great! The beach is absolutely beautiful - very clean and private. The pool is awesome - never feels crowded and just the right temperature. We also really enjoyed the food - even the [... read more] buffet had a nice selection! The rooms are dated but clean and we spent most of the time outside of the rooms anyway. Overall, awesome value for your money!!

Bahia Principe Explore El Portillo: The perfect vacation

Bahia Principe Grand El Portillo was the perfect vacation for my group! The food was fantastic with endless selection (including lots of bacon), grounds were beautiful, entertainment team was fun and lively, and we had a fantastic time throughout! There was always something to do or explore, and the value is amazing! I will return to this resort in the future and look forward to visiting other Bahia Principe resorts as a result of my positive experience here!

Viva V Samana by Wyndham: not the same

Second visit. First was in 2017 when the hotel was new. We loved it on first visit but disappointed this time. The beach is still fantastic and the food was great but the rooms have been neglected and the hotel became noisy with all the evening entertainment. Service is random and chaotic. I would agree with 4-star rating six years ago but now is rather 3-star.

Viva V Samana by Wyndham: Great quaint adults only resort

It was our first time at this resort and found it very nice, quiet and relaxing. It's a small resort where everything is easy and quick to get to. Our room was 3301 which is right by the buffet, lobby and lobby bar. The room was a newer room and it was one of the best rooms we've ever had in all our years of traveling (23 yrs). The beach was very nice, the water was not calm at all that week (like in some pics we've seen online where the water was very calm and clear). There were som [... read more]e crazy waves which made it fun but you always had to be on guard or you'd get hit and knocked over and in no time you'd be under water so there was no relaxing in the water. It has a great beach to walk long distance on. It rained 4 days out of the full 6 days we were there and our last 2 full days, my husband got sick from the food. His second day being sick he went to the medical center on the resort. They hooked him up to IV fluids with meds, did blood work, urine and fecal tests to make sure he was ok to fly back home. All tests came back negative so they figured it was something he ate. We believe it was the Caesar salad from one of the a-la-carte restaurants we ate at the night before he got sick. We ate the same food except for that. The medical staff were awesome and very knowledgeable. They would come to our room and check on the IV, change it and give him more meds (thank you Dr. Ana Santos and nurse Luisa). The food is so-so, you don't go hungry and neither do the cats. If you don't like animals around you when eating, this place may not be for you. The buffet and the one outdoor a-la-carte restaurant has cats that hang out around the tables. We are not pool people so can't really comment about the pool. We would most likely return to this resort at some point.

Bahia Principe Explore El Portillo: Had a good time

The hotel has a lot of amenities, restaurants pool beaches, and they are very close to one another. You don't have to walk too much to get around. The food is good, lots of variety. I liked the French restaurant.

Bahia Principe Explore El Portillo: I love everything!

Great and friendly staff, good food and drinks, fun entertainment. Rooms look pretty old however we didn't spend time there. Matress is comfortable. Territory is very beatiful and good maintained. You can walk along the beach far enough. I would spend more time, it was very sad to leave.

Bahia Principe Explore El Portillo: Amazing Resort and Trip

This trip was amazing from start to finish. The hotel staff was so accomodating and made everything so easy, from the quick check in to the never ending selection of food. This Hotel and the staff made this experience amazing.

The Eurostars Grand Cayacoa: comfortable & great service !

prompt attention - we has issues and it was taken care of right away with great attention for us. Ms Maria Green , manager at the reception desk ajd her crew - amazing and very friendly. Mr Basilio and Andres at the buffet - always pleasant and friendly with amazing smiles

Bahia Principe Explore El Portillo: Getting worse every year

We are returning visitors since 2019. This hotel is getting worse every year as I’ve heard also from other people. No dry towels after rain, no bell boys to help with luggage, no one told us we can check in online in the bus so we had to wait an hour with small children to be checked in, food is not good anymore, no hot water to make tea, coffee machines always broken, no entertainment for children and no one cares about your requests. We won’t be going to Dominican anymore.

Bahia Principe Explore El Portillo: Great time at this resort !

My family and I had a wonderful time at this resort. We had a toddler and grandparents with us and everyone’s needs were met. The water park for kids was fantastic, our daughter had a ton of fun. The beach was full of chairs and wonderful to take a long walk on. The food was great with tons of variety, and always plenty of it. Staff was friendly and accommodating and rooms were comfy. We would definitely bring our family back to this resort.

Bahia Principe Explore El Portillo: Amazing beach

Stayed at Bahia principe El Portillo for two weeks. We had a wonderful time The food was good and so was the service Beautiful beaches!! The rooms are dated and need to be renovated. Premium alcohol is extra charge not included. Overall we had a good time and will probably re visit in the future