My new Favorite Place

The resort is beautiful, quiet, and pampered luxury. The staff are fantastic and make you feel like you are the only person on the resort. Food was great, no reservations or line ups. Not a cloud in the sky for two weeks, and the beaches are gorgeous. I have travelled all over the Caribbean, Mexico, and Bahamas and this place is impressive!

Not There Yet

The resort is located in a very beautiful area. The décor is very bland and could really use some other colour that off white. The furnishings are flimsy. The staff is great. The liquor is top shelf but the food was very sparse is selection. To answer the question would I recommend this resort .....maybe. It depends on what you are looking for. It is a very long 5 hour flight and the weather is very hot 30+ every day.

Unlimited Paradise!

Secrets Hualtuco is a hidden gem! The ambiance, staff, food presentation and quality, the cleanliness , the tennis pro ( Victor) and the most spectacular views ! Wealth is within the walls! Staff is well trained and 'Most 'accommodating ! Imagine .... 5 pools / 6 restaurants / a Spa / maid service / unlimited drinks and food! But most important great PEOPLE ! From staff to clients! Mucho gracias Secrets ! This was an unforgettable vacation! See you next December ! Retired Professor

Beautiful Location

We would recommend this hotel to anyone. It is the second time we have been there and enjoy it. The grounds , staff, rooms, and service is very good. Everyone is pleasant and helpful. The view from your room is well worth it.

Fabulous Location

Hotel is great, it is modern, adult only, the food is fantastic, drinks are great and the service is excellent. The weather is to die for. Sunshine everyday and temperatures around 30 - 33 everyday. The staff are very friendly and helpful. English is very good.

Paradise....! Exactly what we were looking for!

Absolutely breathtaking views - tranquil, modern, blissful - outstanding location, people, & property. Experience the Pacific 'gold-coast!' Enjoy the Pacific breeze & a cool drink under your palapa, the lulling sound of the waves from your oceanfront balcony, a romantic stroll along a remote beach, taking in the warmth & charm of nearby villages, and discovering the Oaxacan people & notable culinary specialties. Hidden gem property and location... So happy we veered from the familiar Mayan Rivie [... read more]ra or Bavaro Beach in Punta Cana to experience something new - was absolutely wonderful and exactly what we were looking for!

Beautiful Beach, Resort was Hit and Miss

We travel extensively in the US and Mexico and have been all down the Mayan and West coast of Mexico but hadn't been to Huatulco since 2008. We absolutely love the area and will go back soon. Our check in went well and the room was fine (advertised as oceanfront but it is not, we did have a lovely view of the ocean though). Most of our dinners were very good, breakfast was not as good as the Secrets Capri in the Mayan but there was enough choice. Lunches were hit and miss. We were comparing this [... read more] resort to the Secrets Capri we visited last fall and to be honest we were disappointed. One of the real positives at the Capri was the lobby bar - quiet, intimate with a piano player in the background. We could not find a quiet place in the evening for a drink at the Secrets Huatulco. We finally went to a restaurant and ordered dessert one night just to find a quiet place to enjoy a glass of wine. The Italian, French and Asian Restaurants offered the best dinners and we really enjoyed the Tepenyaki table at Spice. We had fabulous service from Maradeli at the beach, and good service most of the time at dinner. We found some of the bar staff aloof and we would stand and wait for quite some time while they chatted with each other or a regular. If a friend was looking for a place to party and loved glass and steel décor I would recommend this resort. We are looking for a fun place with great service and food that has Mexican flavor. Secrets Huatulco did not meet our expectations. For the price we expected better and will look at a different resort the next time we travel to Huatulco.

Contemporary Resort with Guaranteed Warm Weather

The resort is relatively new & very modern, in keeping with the Secrets tradition. Spacious rooms are nicely appointed and comfortable and every room has a view of the ocean, which you can't say that for many other resorts! Staff are friendly and welcoming, although the bar service (hotel & pool area) and pool-side beverage wait staff needs improvements. The grounds are beautiful and very well kept. Probably the largest collection of pools we've ever experienced and perfect for cooling or just l [... read more]azing around.

Stayed at many hotels.......this one ROCKS

The resort was beautiful,staff went above and beyond...Rooms were awesome!, All rooms were oceanfront. Very relaxed hotel to be staying at . Total enjoyment. I'm so glad I had the opportunity to experience this resort!

Pretty much paradise!

We travelled to Secrets Huatulco from April 11-18, 2015. We arrived and were treated to cool towels to freshen up and a nice cold drink. I would say that their check in process may need to be re-vamped but alas we had arrived. Our room was on the second floor and had a great view of the ocean. The room was exceptionally clean and very spacious. The room amenities were great even without opting for the preferred guest package. The large rain-head shower was great with the sliding wall to have a  [... read more]view of the ocean from the soaker tub. (although there's not much privacy when using the toilet) The restaurants were fantastic and we especially loved the fact that no reservations were required unless you want the teppanyaki at Spice. One factor to consider os that there isn't much discretion on their dress code. They will serve you, however, if the guys try to go with nice sandals or some nice shorts, the staff will sit you for dinner on the terrace. (No A/C haha). The beach is breath-taking and extremely private, although the sand is very coarse and gets brutally hot. The views are amazing. Take the time and get to the spa, the hydrotherapy session booked along with a couples massage, you walk out feeling like a puddle, so relaxing. This resort is not recommended for anyone with mobility issues since it's built basically on the side of a cliff, there is a lot of walking. The beach and pools are a long way from the main lobby and restaurants if mobility is a concern. All the staff were very friendly and attentive, the resort should be proud of their staff members. Although we may not be back to this resort, as I think we'd like to visit other Secrets, I would still recommend it, but I'll never say never. The place felt like a little piece of paradise.

They treat you like a rockstar!

Everything about the experience at Secrets Huatulco was incredible from the rooms to the food to the service to the pools and the service provided by all the staff! They treat you like a rockstar! The Japanese a la carte restaurant was incredible. The fact that you don't have to prebook the a la carte restaurants gives you the flexibility to go where you want when you feel like it. A truly relaxing vacation experience.

Outstanding Resort

Food, service, rooms and scenery are excellent. Lots of restaurants and choice with excellent menus and no reservations. Beach is not great for walking and lots of steps throughout the resort. Only 2 elevators were working and they were slow. We often used the stairs instead. All the rooms face the ocean and have wonderful views. Would highly recommend the resort as excellent value.

Perfect Vacation!

LOVED LOVED LOVED this resort. Perfect weather, perfect staff, perfect location. The spa was unreal. The food was great, I loved that there was a buffet option every night, I get tired of having to dress up every night and having a set menu. We spent the whole time at the pool which was well maintained and always activities going on. I can't say enough good things about this resort. We will be back next year.

Excellent!

Probably sound like a broken record, but this place is great. Food and drinks were very good, but the staff is what sets this place apart in my eyes. Yes, its expected that they are friendly, but truly they have taken it up notch. We will be back.

Good time with good friends

We just got back from Secrets Huatulco and really enjoyed our stay. We were in building 5 level 3 with easy access to pool. Great food, Weather is outstanding and can't be beat! The ocean view is breathtaking from virtually anywhere on the resort!

Breathtaking

A beautiful resort at an amazing location! Couldn't get enough of the breathtaking view, not just from the beach or pool, but from our room. The staff was very pleasant and professional. Not having to worry about dinner reservations was great and something that we will look for in future bookings.

Secrets Hutulco

Very beautiful place, lots of attention to detail. Flowers everywhere. The people were very friendly and hardworking, always a smile for us. I love to swim the pools are very large and great for doing laps.

Close to 5 Star but not quite!

This was our second stay at Secrets and the service, food and location are top-notch. However, for the second time in two years the shortage of palapas , umbrellas and shade is a nightmare with guests booking space at 6am on a supposed relaxing holiday. Bottomline-we won't be back until they add shade via more palaces and umbrellas. The 30 minute reservation rule is unforced and impractical since it takes more than 30 minutes to go sailing, eat breakfast or whatever. We saw "reserved" spots vaca [... read more]nt the whole day by folk who had either left or changed their minds - the beach staff need to be more proactive in spotting this and bottomline - more shade. Having to rush down before sunrise to get a spot is not a holiday!

Highly recommended resort !

Beautiful resort, fabulous pools, service staff are second to none! One thing to keep in mind is the over use of salt in all the food you serve. I recommend your chief allow the guest to salt their own food to taste. A large part of your guest are over 40 and salt is a big concern. Our sunwing rep. gave us very little info regarding your wonderful facilities. Ex. the wonderful coffee bar (we found it by accident on our 3rd day) , or that you had an activities screen and that menus where availabl [... read more]e to view. (that little service was a very nice touch!!!) When you only have a week, this info is important. If possible a little more shade would be helpful around the activity centre and beach area.

Great Place

The resort is a short drive from the modern airport. It is located on a private bay with relatively calm waters. The food was fantastic and the decor was tasteful. The staff couldn't have been any nicer.