Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(723 Reviews)

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Private  - 

Verified Purchaser

Mystique St. Lucia by Royalton: Lovely beach, disappointing resort.

The Mystic hotel in St. Lucia is older and not being kept up to the standards I would like to see. I think they are suffering from a lack a staff. The buffet was quite good but the reserve-only dining was difficult to get into and then disappointing in quality and wait times. It is a lovely location on Rodney Bay and needs to be updated. An elevator would be nice!

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Dayton98  - 

Verified Purchaser

Sandals St Lucia La Toc: Sandals La Toc

Pro's For the most part the staff, Tracy in Concierge, Bernadette in housekeeping, Janique in La Toc Restaurant and the spa (one of the best i've been in for massages) Juliana, Maryanna and Gloria Con's Old and needing renovation, Door to patio wouldn't lock and need fixing, pools had cracked or missing tiles, rooms are tired and need refreshing Bartenders don't ever seem happy or pleasant Food is average In summary the people make this hotel ok but not worth the price

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Laura  - 

Verified Purchaser

BodyHoliday Saint Lucia: Paradise on earth!

The motto of this place is "give us your body and we will give you back your mind". That is precisely what happened to this burned out zombie. After one week I feel rejuvenated and refreshed. Most people I met have been to this resort numerous times - not only a few or a dozen times, but even 40! It truly is that good! Everyone is friendly and welcoming - not only the exceptional staff, but also the guests. The daily spa treatments are all amazing, and the fitness classes and other activities ar [... read more]

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Private  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: Good and bad

The destination is absolutely beautiful. Location of the StJames Bay Club is very good. Our Oceanview room had a direct view of the resort and the ocean.The bed was comfortable.The resort needs to upgrade. The resort was not super busy and had a laid back vibe.Most of the staff was friendly but there were some who were quiet rude. Food was average.A'la carte was better.Most restaurants were closed which was disappointing. All the water sports were included which was nice. It seems that they need [... read more]

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Private  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: AWESOME vacation

The location, staff and services were fantastic. Because of COVID, there was still reduced staff and capacity, but on the flipside, the resort was more quiet and felt more intimate. Plenty of room at the beach and pool, no wait for water sports, and generally a choice of times for dinner reservations if you made your reservations when it became available. As soon as we arrived, someone offered us drinks and check-in was a breeze. Paul drove us to our room and helped with bags and the manager c [... read more]

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Della Peach  - 

Verified Purchaser

Coconut Bay Resort & Spa: Wonderful people, great vacation

What a better way than to be greeted with a rum punch! Hadid welcomed us and made sure we got up to our room without any problems. He made sure we had everything we needed. The rooms were very clean and our maid Caniscia would create towel creatures everyday along with a note to welcome us when we came back to our room. I celebrated my birthday and she made a cake out of towels! Jason always made sure our fridge was well stocked. Our first night we met one of the fine people that work security o [... read more]

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Private  - 

Verified Purchaser

Coconut Bay Resort & Spa: Great memories

Hotel has an amazing property. Option to go higher end if you want. Food was delicious. Great Kiteboarding location. Instructor and area was amazing. Staff was very friendly. St Lucia is a gorgeous island with many options for different trips.

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Paocket  - 

Verified Purchaser

Royalton Saint Lucia Resort and Spa: i would say this was a 3.5/5.

The rooms and the resort were wonderful. the service was terrible from our first drink to the last. Not even a smile most of the time. Servers act like they didn't even care or even want a job, never mind a tip.

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Private  - 

Verified Purchaser

Sandals St Lucia Grand Bay: Exceptional

We stayed Sunday to Sunday in a Honeymoon Beachview Grande Luxe room. Sandals does an excellent job of providing a trouble free Holiday... Right from check in when we were personally escorted to our room and had the features of the room explained. Sandals staff are second to none. They all are very quick to help and they seem very happy to be working there. Food and restaurants were 5 star. Did not have a bad meal or service. Dined in all but 2 of the restaurants. Loved Gordon's restauran [... read more]

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Johnny J Hawk  - 

Verified Purchaser

Royalton Saint Lucia Resort and Spa: Beautiful resort

All very lovely facilities Great views Great beach Great pools All inclusive luxury Terrific gym for fitness enthusiasts The weather in March was impeccable Friendly and professional staff Great variety of restaurants

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Private  - 

Verified Purchaser

Coconut Bay Resort & Spa: Not for Teens

The resort itself was okay. Clean, good food. Absolutely NO activities for teens. Travelled with two 14 year olds. Nothing for them to do. This resort is for 2-8 year olds or over 65. Geared to younger kids and older adults. Not the in between unless you go off the resort for an Expensive price.

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Private  - 

Verified Purchaser

Coconut Bay Resort & Spa: Quiet Island

The island itself is absolutely beautiful, the landscapes, the culture, and especially the people. The resort was ok, food was excellent, staff were all very nice, the resort itself is too quiet. Plus side, never a problem finding lounge chairs! Lazy river and water slides were about the only entertainment for our teens. Concierge was not worth the extra money, every room that we could tell has somewhat of an ocean/pool view. We’re still trying to figure out what the “extras” were? [... read more]

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Private  - 

Verified Purchaser

Royalton Hideaway Saint Lucia: Hideway at Royalton Suites St. Lucia

Own Pool and a walkout Balcony too. What a place for a week or even longer. Food was excellent the staff friendly and very helpful. All guests save one were respective of everyone's rights. I wished I could stay longer.

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Private  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: Vacation to St-Lucia

March 10 2020 Dear Carole Williams/Tripcentral I am writing to you to express thanks from our group of 3, for your professional help in planning our trip to St-Lucia / St-James Club Resort in early March 2020. Maybe the best advice was to book our daughter on the bigger plane for her connection Ottawa to Toronto as it was the very last to depart since all others were cancelled due to upcoming nasty weather. The next morning we left together for St-Lucia without problems. The Tripcentral [... read more]

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BarbDom  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: Amazing Resort

St. James Club Morgan Bay was an excellent resort! It was very clean. The rooms are a bit dated but were sparkling clean, the bed linens and towels always smelled fresh. The public bathrooms were always clean. Never had a dirty bathroom. The food was really good and I am pretty picky about food. Always many choices. The buffet had a different theme everyday for lunch and dinner and the a la cartes were all good. Great hamburgers at the beach grill and the Plum Tree restaurant for lunch. The [... read more]

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Private  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: Amazon Resort and Island

Great resort offering many water activities, great evening entertainment. Rooms are spacious bright and airy. Good dining opportunities. Great views with a fabulous sandy beach. Not recommended for anyone with mobility issues.

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Private  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: Perfect Holiday

Wonderful resort. I loved all the activities available, fitness classes, peloton bikes, catamaran, paddle boards etc. The food was very good although the portions at the restaurants were too large and led to much food waste. The smoothie bar in the morning at the buffet was a nice special touch. The staff was friendly and always smiling and willing to help. The weather was perfect. The resort is clean and well maintained. I couldn't imagine a better place for a break from our hash Canadian winte [... read more]

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D and L  - 

Verified Purchaser

Sandals St Lucia La Toc: Beautiful Place To Be

The staff are truly caring and work to make everything right. The food was excellent, the grounds beautiful and an overall excellent vacation. The layout of the facility makes it feel like there are two resorts with the area on top of the cliff. The sunsets were breathtaking to share with a loved one.

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Lemon69  - 

Verified Purchaser

Secrets St. Lucia Resort and Spa: Beautiful Resort

The grounds on this resort are a plush green and kept very well. The food was very good and a fairly wide variety. The service was friendly with very few exceptions.The night life is pretty low key except for the Beach Party which the staff take alot of pride in. The rooms are a bit outdated but kept very clean.

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Peter  - 

Verified Purchaser

Bel Jou Hotel: Amazing resort!

Amazing Personal staff, great variety of tasty food, spacious rooms and Fantastic terrace views, you won’t be disappointed! Free shuttle to and from the airport as well as to the beach. Entertainment nightly and Just great vibes! Would highly recommend this resort with it being all-inclusive makes it easy to relax.

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