Splendid place

Nice and amazing place in Jamaica. The place have an app to do your reservations and plan your day. Staff are really friendly and do their best to help you during your stay Good place for single person

Beautiful Resort so many ways

Before travelling to the resort I read lots of reviews and had some concerns. After my stay there I am pleased to say that this resort exceeded probably all expectations. The rooms were beautiful and so clean, the multiple beaches and pools were all perfect and left so many choices daily. The food was excellent as well at the buffets and the ala carte restaurants. Most important was the service..from cleaners to bar tenders to wait staff .. all were excellent. I would definitely recommend this r [... read more]esort

Amazing vacation

Just returned after a week at Luxury Bahia. I was skeptical after reading some of the reviews online. But this resort was nothing like I had read. The room was spacious, clean, a beautiful view. The butler service was an unexpected perk, room service was quick and public relations was always quick to respond. The food was amazing always fresh and plentiful. The grounds are well kept the ground keepers are always attending. The whole staff (entertainment, bartenders, housekeeping, restaura [... read more]nt service) were always attentive they make this place welcoming. The only disappointment was the beach area it was small and felt very cramped with the loungers too close together. The evening shows were just ok there were a few that we just walked away. I would return to Luxury Bahia Principe.

Nice rooms dirty hallways

The rooms are lovely but some of the lady staff have adittude waiters not attentive to offer water, food is great at the buffet, beach alot or rocks, poolside room that I was upgraded to was full of mosiqutos so had to go back to a room facing the unrenovated parking lot. This resort is not 5 star at all.

Massive resort

The rooms, bathrooms and grounds are very clean. The pool needs maintenance badly as tiles are falling off left right and center. The man made beach is VERY rocky and uncomfortable to walk on. This is the second time being at the luxury bahia. I had a very bad dining experience in the don pablo restaurant. My dessert was clearly spoiled (passion fruit creme brulee) the creme wasnt cold and it was not bruleed. When I pointed out to my server it smelled bad, she said well if yours is bad then ever [... read more]yone else's at the table (there was about 30 of us) is bad. Instead of taking it away she chose to argue with me. Not sure they hit the mark for a luxury resort. Will not be returning.

5 star in every way

Beautiful resort. From the food to the rooms the staff and the service, everything was excellent. We stayed there from June 15-22 2019 and was our first time in Jamaica. We would definitely return again and probably stay at this same resort. The bartender Raymond at the swim-up bar and his son was our favourite. The night shows were fantastic also.

Lots of fun

Our stay was great. (August 2019). Beautiful beaches, clean pool. Great food. Staff were incredibly friendly and fun! Music playing by the pool definitely gives you the Island vibe. Any issues (wifi, hot water) were dealt with promptly. The resort is a little older, but the rooms were clean. The bed was incredibly comfortable, and the view of the Ocean from the 7th floor is stunning! Thanks to Victoria at Exitnow.ca for her help in booking this!

No Beach

Overall the resort was nice; food and service was average. There was no real beach on the resort, just shallow and rocky. Also, they called us early in the morning 930am to ask about our review while we were still sleeping.

Couples paradise!

I couldn't find one thing wrong with this hotel and location. The hotel was spotless. They clean your room in the afternoon and turn down your room everynight. The security was great! Felt really safe. Every floor had its own buler! Food, food and more food. Outdoor buffet at the pool for us that don't want to get changed or cover up. Huge in indoor buffet. A la carte were quiet and intimate and also the dinner buffet has a different theme every night!! The luxury side had the option to eat at  [... read more]the deluxe side of the resort. The entertainment was ok but could have lasted longer then 11pm but they had golf carts shuddles to the village where they had a disco and kereoke every night. The drinks were made fast and I was never obligated to tip. Overall a great trip!!

Nice tropical getaway

The resort is split in two areas connected between family and adult only, beaches are not spectacular but nice, food was good, be careful around the pool the stone is slippery and many people had accidents slipping and so bring health insurance, one lady broke her arm and they charged $14K to her credit card. Hoped to do snorkelling but this is not the place for that. Rooms were nice.

Excellent Resort - Quiet a bit of young people and lively

Overall I think this is an excellent resort.... I'm 35. The main differences that I could see from the Luxury Bahia compared to the Grand Bahia, is you get more premium alcohol included (Black Label, Red Label, Jack Daniels, Overproof Rum, CC, Baileys), whereas there is extra charges on Bahia. Also, the food options at the Luxury (at least from ala cart restaurant standpoint) is superior to the Grand Bahia. Grand Bahia beats it on beach and overall design. Wifi included on Luxury side, but extr [... read more]a on the Bahia side. I believe entertainment is equal. The onsite club is on the Grand Bahia side, and is open daily (I believe) from 11pm to 2am. Free, quick, golf cart shuttles are provided from the Luxury to the Grand in about 90 second ride...(wait time might be 5 minutes). So the Club, Kareokee bar is shared, but that was fine. Music was good and lively, bartenders were fast. On the Luxury Side: Rooms: Were kept in great shape, and have 2 services (morning turndown) and evening turndown service if you wanted. The room could be scented at your request (no charge) .. for example coconut, lavender etc. 2 200ml bottles of alcohol provided, and the mini bar charged daily. Lots of hot water and towels provided. Bed was really comfortable. No room complaints. Building 24 I would say is the best, if you want short walks to food, amenities, entertainment, and both beach options. It is louder in the building, but if you are not in your rooms throughout the day it should be fine. Entertainment: Is mostly outside, which we preferred. Is a young crowd that comes out to them. Bar is set up right beside the entertainment for convenience. Something is going on everyday at night. Ending at 11pm. Then if you want more go to the club 11-2am. Food: Top notch, I think there was 4 or 5 restaurant to choose from at night plus the Luxury buffet. Breakfast had 2 buffet options. Lots of food. Fresh juices available. 15% of your options were local Jamaica food type. Fruit, etc, etc. If you complain about the food on the luxury side, you will complain about anything in life. Real Jerk Chicken is available at Los Olas from Fitizroy at lunch ... top notch. Pool: Sufficient pool sizes. The main pool is located next to the swim up bar, and the average age in this pool is about 30, no one is swimming, straight up drinking and bobbing up and down. There is a live DJ playing music with games. Another pool is where 40+ aged people swim and chill, and they seemed to like that. Beach: If Beach is your top thing, then this resort is a no go. The sand area is about 30 feet deep (small) and the beach is very rocky (swim shoes is basically required) to even get into the water. The water depth goes to about 2.5 feet that's it. Man made beach, so large rocks are in the ocean about 100 feet in. Lots of fish by the rocks, small crabs on the rocks. Servers will come to your umbrella to take your orders. If you came to seriously swim in the ocean or to feel the waves, choose another resort. Service: Top notch in the restaurants around food. Bartenders were fast, and drinks were strong, but cups were small [bring bigger, they will fill up]. English well spoken. Grounds were kept extremely clean. Staffing numbers were prolly scaled 1:1 to general public [great]. Lobby staff (including Donna) was kind and accommodating of a room change to be closer to the action on the 2nd night. (as building 26 was very far (but quiet if that's your preference). They will not push for tips at all, but are appreciative. Other: Location is about 75mins from airport, and you will likely be the final hotel stop (3rd or 4th), so plan on arriving 100mins after exiting the airport. Red Strip is the only beer available. 4.5/5 .... only because the beach was so-so

Great Resort, Rooms So-So

This resort was marketed as a 5 star. The food, service, amenities and housekeeping are definitely 5 star, however, the accommodations are quite basic for a 5 star. There was no hot water for 2.5 days and they ran out of washcloths for 2 days. The ceiling in the room literally lifts up when a breeze comes through the room. Walls are VERY thin and you can hear people speaking in the next room and in the hallways.

Amazing Hotel

This year is our fifth time third at the Luxury side. We were in room 26511 fantastic view. I love the grounds. I do my daily walks by walking around the hotel which took approximately 20 minutes. The food, drinks were plentyfull. My only complain is that the beach on the luxury side need to be improved upon.

Lux Bahia principe RB

The hotel was nice but the food at the buffets was a bit repetitive and generally overcooked and dried out. We arrived at 12 noon and were told our room would be ready at 3 but it was close to 5pm and they did not seem to be very sorry or try to make up for the inconvenience. The staff were either very nice and welcoming or were the total opposite and very unresponsive and cold. Speaking of cold, we woke early one morning to only cold water, needless to say no shower that morning. Then we can b [... read more]ack to our room at around 6pm to find we still had no warm water and when we asked the front reception they said it would be another 3 hours. We were desperate for a shower after a full day at the beach. We are not fans of cold showers and that started the night off to a not so pleasant mood. The evening entertainment was very amateurish. I felt at times like I was at a high school talent show. Our trip was not a total disappointment as the weather was great and the beach was amazing but I do think the hotel needs to address some of these issues that we encountered, especially with the staff. At times I felt like I was really interrupting them and they did not look like they cared at all. No smiles or thank you, even when yo tipped them. It seemed like they felt entitled to the tip, not that they needed to give any special service or be polite and maybe smile, just entitled to it. In Canada I feel we treat customers better and most service people do not even get tips here, unless they really provide great service. A smile and some compassion goes a long way!

Amazing and Perfect !!💖👙🇯🇲

Most amazing trip I have ever been on EVERYTHING was absolutely amazing food people the resort was amazingly perfect I cant find 1 bad or negative thing to say other than it was amazing from check in till check out Planning our next trip back right now !!🇯🇲🇯🇲👙💖💖

Amazing Food!

This resort has the best food of all resorts I have been to. If we needed something we asked and got it quickly. If you love the beech, this is not the resort for you. Unfortunately, the back of the resort is close to the main road, noisy! If you want to get sleep at night please request a room not facing the noisy road.

Lovely resort

I like all good food great service pool are beautiful big room would be better if they would have more attractions on the adult side beAch is beautiful i would recommend it to everyone great value good location

Incredible from start to finish

This resort did not disappoint. The grounds were exceptionally clean, the service was outstanding, the food and drinks were fantastic and the culture is phenomenal. Shoutout to the entertainment team and especially Jehneil, who was a not just a fantastic server, but a new friend.

Not the 5 star we were looking for!

We stayed at the Luxury Bahia Principe after booking a last minute. We had the ocean view room which was facing the pool and the ocean. From our 5th floor we had a great view! The room was spacious but the cleaning after the previous occupants was not done very well; papers underneath the bed (king size), night table had lubricating goo in the drawer. During our stay the room maid forgot things that should not have been forgotten. It was small stuff like, bottled water missing, or no coffee pou [... read more]ch refill, missing shower mat towel, no shampoo replacement. Almost everyday something was missing! The pool was very nice with activities organized by the GO's. Always a party at the adult only pool bar where they would setup for the day, but mostly in the afternoons. The many pools gave us a chance to choose quiet times or more action. The stone finish around the pool also made it easy to walk barefoot under the sun without getting hot feet. The waitresses are not very fast bringing drinks so we had to serve ourselves a few times a day. The many bars around the pools helped shorten the distance to get drinks but I found that some bars had better bartenders. We went to the beach at the other side of the hotel, small bay, and this was the best part of the holiday. The water was not too deep and the water was clear with a nice sandy bottom. At noon some locals push a raft/BBQ just outside the swimming area and serve Jamaican patties and seafood and rice dishes. These out of pocket extras were very popular and the only way to get Jamaican patties at the hotel. The walk from our room to the end of the beach was about 20 minutes. This is close to the bar and where most people would stay for the day. To grab lunch we had a five minute walk to a buffet with a great view of the bay and the ocean. There is also a kids water park and "The Village" with stores for souvenir. The entertainment at night was good but they don't have a dedicated seating area for everyone. So you walk around or stand during the show. They had a variety of acts that were very good. There is also the entertainment for the Grand Bahia hotel that is going on if you want to check that out. Our pet peeve with this hotel was the reception, waitresses and dining personnel. The hotel system of preparing room cards in advance and arranging them on the counter when it's busy makes for very inefficient service. The reservation was under my name but they mixed up the room card by putting it under my wife's name. After 20 minutes and the intervention of three employees, they got it straight. The dining personnel are sometimes friendly but they don't go out of their way to make your vacation a super time! This was our second time in Jamaica this year and the other hotel staff were much nicer and full of energy. We will return to the first chain of hotel from now on.

Great couples resort

While there is a slight party atmosphere it’s more for couples on the luxury side. Food was amazing and the resort was very clean. The beach wasn’t the greatest on the luxury side but if you walk a bit to the grand side it’s gorgeous.