Almost the paradise

It is a wonderful place, with a perfect infrastructure, with some lugo finishes, it is a majestic hotel. Their rooms are comfortable, clean and beautiful. It has its own restaurants within the hotel but you can also make reservations at the other hotels in the complex. Their pool is very clean and beautiful. All the staff are attentive and friendly. Summing up is the perfect paradise !!!!!. Would go back thousands of times.

Amazing Resort for Familys

very nice rooms, pools, 24 hr room service was amazing, entertainment was great, lion king show the best, michael jackson show awesome, beach very crowded, preferred the pools, castles were disney like

Totally Wonderful

Every moment from out arrival to departure was amazing. The staff, the cleanliness, the entertainment, the food-EVERYTHING was fantastic. Extremely friendly staff. They could practice their English just a bit more. But then I could also practice my Spanish. Another thing, I could only exchange for 10-$1.00 American dollars per day. I was able to get $5.00 though. Even with some very rude patrons, the staff were very accommodating. Always helpful. I would recommend this location in a New Y [... read more]ork minute.

Amazing resort!!

The Luxury Bahia Principe Fantasia is a beautiful resort, and definitely caters to families. The buffet provided many great options for both adults and children. There are several a la cartes (would recommend contacting the hotel 2 weeks prior if you want to ensure a particular a la carte). There are many activities for the kids at the main pool, water park, kids club, and great entertainment in the evening. There is a nightly "castle show" at 1000pm that is definitely worth watching! The servic [... read more]e from the staff exceeded my expectations. I did find that sometimes you would have to wait a bit to get water/drink refills at the buffet (particularly at peak times, which I found very understandable). Our family of four had an amazing trip, and we look forward to our next trip there.

What a holiday

The hotel was awesome! This was the best family vacation all because of this resort. It all started from the minute we got off the plane with the great service of the bus. As we got to the hotel the front desk was ready and organized. The service was fantastic all week and very good with the kids. Rooms were very very nice and very clean. The food was very good and had so much to choose from. All the staff was very helpful and very nice. The only bad thing about this trip and the hotel was leavi [... read more]ng to come home. I wish we didn't have to!

Awesome Resort

Fantasia is a fantastic family resort. With access to all 7 Bahia restaurants, food choices were endless. Staff provided friendly service and the rooms were considerable spacious for a hotel. Overall a great family resort!

Pretty disappointed with the food

Everything about the hotel was great, grounds, pool, kids water park. The night shows were amazing the 24 hour service was great and the staff was good. I was very disappointed with the food it was cold, flavorless even the coffee was horrible. I have stayed in other Bahia resorts and I've never had any issues with the food like this resort.

Super clean awesome for kids

Perfect place to take your kids there are lots of options for them. There was a great selection of food for every taste and the staff worked really hard to ensure our stay was perfect. I would definetly recommend this to families

Good Resort for Families

New resort with good rooms. Friendly staff. Good food and services. The only inconvenience is that is around of 5 to 10 min walk from the beach. Esmeralda should be opened back to families considering that on the site are other adults only resorts to provide an option for the families with kids to be closer to the beach.

Amazing resort for families with small children

The resort is amazing for young families, not so much for couples. The resort is nicely laid out, easy access to pools, buffets, beach etc. The rooms are very clean and spacious, however, the AC is on a motion / eco sensor so does not run unless you are in your room which can be very uncomfortable coming back to a very warm room after a day in the sun. As well, it's rated a 5 star but high end premium drinks are not included and the food is very much the same as in every resort, you won't go hun [... read more]gry but nothing special. The best part of this resort are the staff, we were greeted upon check-in by a very friendly young lady and our rooms were ready upon arrival (noon), the housekeeping staff always supplied us with towels and toiletries and our bar was re-stocked every day; no issues getting beach towels. We traveled with another couple and found most of the guests kept to themselves or were busy tending unruly children so there wasn't any friendly conversations with other guests we are used to at other resorts. It is a lovely resort but I wouldn't go back, we paid less money at other resorts and had a lot more fun.

Great Resort, minor issues

The grounds and room are gorgeous, food and selection was great. Good entertainment from what I saw (we have a 4 year old so we would head to the room by 9). The beach was excellent ... 5 minute walk or wait a couple minutes for a trolly ride. The beach was busy, the pool and both water parks werent. No issues with towels or getting lounge chairs. The issues we had ... The a la cartes only had availabilty to be booked for after 8:30 (on day 2 of the trip) ... Pretty silly for a family resort. O [... read more]ur wifi would work for a day, then not the next ... The other 2 families we were with had no issues. Our A/C was mediocre (again no issues in the other 2 rooms). Our bath tub drain wouldnt hold water and jets kept popping out. We werent that concerned so we didnt call the lobby about it. Finally, there is nowhere early in the morning for coffee. Im up at 5am and from 10pm to 7am that place shuts down. All in all, still a wonderful resort just not quite a 5 star

Bahia Principe Fantasia review

Beautiful resort, well manicured grounds, very visually appealing. Awesome selection of pools and grounds to walk on. Beach is a too crowded. Service excellent. Food was great although some confusion over reservations.

Amazing Resort!!

The hotel was beautiful, immaculately clean and the attention to detail was commendable. The service was always with a smile and the food was absolutely delicious, lots of variety and fresh all the time. We appreciated the choice of buffets and the a la carte restaurants. The beach was very close (just a 1 minute trolley ride) or 10 minute walk. The waterpark for the kids was absolutely wonderful, I couldn't get them to leave.

Great resort for the families

We have stayed at Grand Bahia Luxury Fantasia hotel for the Christmas 2016. We are very pleased with this hotel. Advise: book your restaurants as soon as possible, since they are all booked and very few spots left. However, you can go to the restaurant, and take chances if someone does not come. If something is missing in your room, like toilet paper, do not make a big fuss about it, just ask cleaning personnel on your floor, or concierge to get you some. Also ask them for the reception ph [... read more]one, since the phone numbers information is missing in the room. Grounds: Grounds are very well kept. Trains that connect beach with different hotels are running all day and night. Fantasia is an ultimate choice for families with kids. The resort has great swimming pools, big kids club with trampoline, Water Park, teen’s club. You can visit all the hotels, entertainment is happening in all hotels, dance parties, theaters performances, or you can just chill in some lobby bars. All hotels lobby bars/grounds look very nice. Fantasia has three buildings in the castle shape, and really looks like in Disneyland. In the evening all castles are lit in different colors, and they change colors all the time, so it looks fantastic. They run a short entertainment gig in the evening in which the main castle is illuminated with different characters from fairy tales... The fountains near lobby are illuminated with different colors in the evening. Very nicely envisioned. Food: The buffet restaurant is very good with waste choices of food. We have been travelling to Mexico, Cuba, Jamaica and Dominican Republic all 4.5-5 * hotels, and this hotel is very high placed. I must admit, regarding food, that Iberostar Montego Bay Rose Hall Suites and Cap Cana Sanctuary are so far holding the first place of all resorts we have visited. The snack bar in the castle which becomes circus restaurant in the evening was our preferred place for breakfast, since was close to our room and also closer to the beach. I would not call it snack bar, since it has everything - probably the same food as in the buffet. The fantasia gourmet restaurant was exceptional, but probably not for small kids, since you have to wait for the food, and kids may become bored, and everything made was like a small art piece on your plate. Esmeralda Brazilian restaurant was a big disappointment. Also Circus restaurant was very good and better choice for dinner with smaller kids. Fantasia has a snack bar on the beach, but is not near the snack bar in the Circus restaurant. Very small choices of food, but enough for a small lunch. You can always walk to the Punta Cana or Bavaro buffet on the beach, and to Ambar snack bar (without kids). The new rule is that you cannot eat anymore in other hotel's buffets except your own hotel. However, you can eat in other hotel's snack bars, and some snack bars are as large as buffets. Beach: Beach is very nice, powdered white sand; tens of kilometers walk either way. Little bit windy, but not unbearable. Very nice and comfy beach chairs in Esmeralda part of the beach. Plenty of palapas, chairs, so you will never need to rush to take a place in a shade. Very busy place too. Volleyball, dance lessons on the beach. I was little bit annoyed with the banana boat and tubing since they were running most of the day very close to the hotel swimming boundary and luring people all the time. They would run most of the time empty and spoil the air with their fumes while waiting for someone to call them. They should put the boat in the designated places for boats and wait for people there, or ask people on the beach, not while running empty in the water. The swimming boundary is not far. I did not like the empty part of the beach for 'preferred guests', since it is a waste of land, it is always empty. Even if I was a preferred guest, I would not like to sit alone in this section, while all other people sit around this empty section on the beach, behind volleyball field. Rooms: Rooms are very nice, huge, long hallway, separate washroom with door inside bathroom, shower, whirlpool-type bathtub, two sinks. There is a place for one king bed, one twin bed and sofa that can be turned for 2 kids sleeping sofa bed. If you are family of up to 4, you have king and sofa bed in the room. A/C is tricky to operate. There are no any instructions, you need to hold longer second button from below (if I remember well) to turn it on/off. If a door or terrace door is opened, A/C becomes a fan instead of cooling. We are not sure, but if there is no movement in the room, A/C becomes a fan (or our A/C did not work well). However, you can turn ceiling fan on, so there is a movement all the time. You can manually change cooling modes , from fan, to snow flake, which I think is the cooling mode. So it is not correct as some people say that you cannot turn the A/C off, you just need to hold that power button long enough. It is not loud, but not too quiet too. Some people complained that were confused how to operate this A/C. Perhaps hotel should provide some manuals. We had an A/C leek first night, but they repaired it the same day we complained. They are cleaning room twice a day, in the morning and in the evening, so before your dinner, is a good time to ask them to provide you whatever you want in your room, like we were missing some pillow cases, and toilet paper, and they would just give you extra if you ask. It is hard to speak with cleaning personnel, since they do not know English, but body language works! Also they are missing important telephone numbers in the room, for example reception number, since concierge number works only during the day, not in the evening. You can ask the reception to provide a number. They should have it in the room. The bar fridge is daily replaced with fresh water and chips. There are some drinks in the fridge, and is all included. We had very pleasant and great vacation in fantasia and we recommend it to everyone and especially families with kids. It is a 'paradise for kids'.

Good resort

Hotel grounds, food were good. Hotel more geared towards younger children. Entertainment could of been better instead of always dancing maybe have comedy and get people in audience to interact. Story time should hv a different story every night for 2 week period that way kids have a variety.

Bahia principe Fantasia

This resort is great for families with kids. I could not have picked a better place for the budget I spent. Only critique I have was the kiosks at the plaza of All the Bahia principe hotels, the sales men were very bothering trying to impose you a sale on the kiosks but you can avoid that plaza all together if you wanted.

Beautiful resort with minor issues

The hotel was beautiful with brand new rooms, modern decor and beautiful pool. I truly enjoyed the beach (shared with Esmeralda) and the fact that there were always enough beach chairs available under umbrellas. The food was good in general, but there were some occasional issues with the service (drinks forgotten, orders mixed up, running out of champagne). Overall, the resort has a lot of potential if the service issues are resolved.