Paradisus Playa del Carmen: Spectacular resort

Very service oriented. All staff were pleasant and helpful. Rooms, grounds, pools all very pleasing. The food and restaurant selections were fantastic! Check in/out was straight forward. Lots of areas to grab a cocktail.

Valentin Imperial Riviera Maya: Amazing resort

The hotel is very good and clean Good service The restaurant is very good and have good menus Transfer from airport isn't perfect, no clear information haw to reach service and bus. Activities at pool and hotel are good.staff is very friendly

Paradisus Playa del Carmen: Loved this resort!

This resort was absolutely beautiful and the staff was so accommodating and nice. The food was one of the best for all the resorts I have been to. Also loved the room service option. I would highly recommend!

Hyatt Zilara Riviera Maya: Below average

I have been to this hotel twice the last 6 months. From the first time I visited till my recent visit the hotel has changed management. The change has not been for the better. The Hyatt group should bring it back up to Secrets standards. Will not return again.

Blue Bay Grand Esmeralda: Not great

Grounds were nice pools good our room was terrible flood from AC unit fan and Ac not working moved rooms next day didn’t want to move at 3 in the morning. Food was nice until I got diarrhea 3rd day then food wasn’t so good beach couldn’t swim seaweed and black water . Bad experience

TRS Yucatan: Beautiful resort!

Our first time at this resort and it was amazing! Beautiful grounds and beautiful pools. From the moment you arrive to the time we checked out the level of service was extraordinary. Best of any resort that we have visited. Our room was beautiful and the butler’s were excellent. Food quality was great and catered to my husband’s gluten allergy. My only complaint was the beach area. Very small and far from the resort.

Bahia Principe Explore Coba: Great resort

Bus ride from airport to resort is long but Beautifully kept resort. Food in restaurants were amazing. Will definitely return. Staff are so friendly and their English is good for the most part. I would definitely recommend this resort to others.

Catalonia Playa Maroma: We do not like this resort!

They have let the Caoti run ramped. They stole my large beach bag, opened the zipper and spread the contents in the bushes. I never found my reading glasses or my container of pills. They gather around when you are eating and help themselves to your food. They are not afraid of people! There is no escape for adults from screaming children at the pool. There needs to be a quiet area by the pool for adults who have paid for Privileged status. The music by the pool is louder than it needs to be. [... read more] You shouldn’t be able to hear it all the way to beach. Entertainment gets boring when you have to listen to the same mediocre singers every night.

Blue Bay Grand Esmeralda: Mexico 2024

Pros: - great staff - 30 mins from airport - well maintained rooms/property - pools were great - shuttle services - warm weather - shows at night were entertaining Cons: - big resort, lots of walking - food was ok - wifi was awful - not so family oriented resort (other vacationers looked at us like differently with a toddler) - asked to have a room directly beside other family members which they couldn’t do - beach barely got used from what we noticed by others Unfortunate [... read more]ly being stuck beside college kids up late, made for long days/nights with a toddler.

Platinum Yucatan Princess: Will book here again

Those resort was very clean. The staff were helpful, polite, and kind. There is plenty to do and with access to the sister resorts, something for everyone. A smaller version of the Sports Bar would have been nice on our resort. Only one downside- our room smelled "musty"

Barcelo Maya Beach Resort: Incredible Resort

I cannot express how impressed my husband and I were We have traveled for many years to the Caribbean. This was by far the best resort we have ever stayed at. The food was amazing..Grounds were beautiful. Amenities were too many to list.

Paradisus La Perla Adults Only Riviera Maya: Average food

Beautiful resort, well-maintained. However, we were disappointed with food selection. This resort is appropriate for older age group, certainly not a party resort. Also, the entertainment is limited. The beds are too firm, didn't get a good sleep. We wouldn't return to this resort.

Barcelo Maya Beach Resort: Beautiful grounds

This resort had gorgeous ,well kept grounds. This huge resort is made up of 6 individual Barcelo resorts, and has so much to do, would highly recommend it for families with kids and young teens. The Barcelo Maya Beach resort, is definitely not as nice as the others. The food and buffet was sub par, however you can go to the other buffets Colonial & Tropicale & Palace were much better. Ambiance and service was even better there. 2 nice adult only pools for a bit of a reprieve from the busy main p [... read more]ools. The beach was nice and snorkelling was actually decent right off shore. Many stingrays and barracuda. There were not enough bartenders for the # of guests, always lineups. Generally a nice place if you like enormous resorts. I would definitely choose the Maya Tropicale or Colonial over the Maya Beach. We heard that the " adult only" Barcelo Maya Riviera was very good, and is also on this property

Barcelo Maya Beach Resort: Great family resort (and for couples if you stay at the adults only section)

A huge resort - six resorts in one. Lots of pools. There is a dolphin pool area which you can participate in ($) or just watch. Many a la carte restaurants but because we were there during US spring break it was difficult to make reservations. Resort is well taken care of. Lots of beach access but no beach umbrellas or other sources of shade. Staff were all friendly and helpful. Because of the size of the resort there is a shuttle bus to help get around. Food in all the restaurants was good w [... read more]ith a lot of variety.

Barcelo Maya Palace: Enjoyable resort!

Flight was delayed, and not many rooms left when we arrived late Saturday night, but they did accommodate a move on Monday to a great room, and made it relatively painless. Resort was much busier our second visit, Canadian and US spring break back to back, but found a nice secluded area, and met some great people. The property is big enough, you can always find comfort, and something to do.

Bahia Principe Escape Sian Ka'an: Wonderful Vacation

This resort was small and easy to get around. The room, grounds and dining areas were very clean and well maintained. The food was delicious and there was a great variety. The shuttles made it easy to get around to the other 3 resorts. The staff was very friendly and professional. We had a wonderful vacation and will return to this resort.

Barcelo Maya Tropical: Our 6th trip and still fabulous with so much to explore

The varied sports activities, superb and abundant food, fine and friendly staff and well maintained buildings made for another memorable vacation for us at Barcelo Maya Beach Resort. We were able to visit and enjoy the 4 other resorts in the same resort complex. The continuous wide and white sand beach in front of all 5 resorts was exceptional for walking. Activities we really liked included the hydrotherapy spa (part of our Premium package), the outdoor courts with Paddleball, Tennis, Pick [... read more]leball and Basketball and the outdoor pottery painting hut at the Beach. Dinner at La Fuente was elegant, served by Lidia was not rushed and the food was excellent. The many buffets in the adjoined resorts were even better than the last time we were there. This was our 6th trip to Barcelo Maya Beach Resort and certainly not our last. Congratulations and thanks to the staff and management team.

Bahia Principe Explore Coba: Large Resort

This hotel was well kept. The grounds were nicely manacured. The staff was always working on them. The dining room was very well run considering the amount of guests they had to accomodate.The dining room was closed at 3pm so that they could prepare the the dinner crowd. But there are 2 other places to eat lunch on the premises if you are on a different time table. The rooms are just as pictured. Clean and stocked with the necessities. Although Sometimes they forgot . So you just ask and you w [... read more]ill receive. The entertainment was decent maybe 3 out of 5 stars. The trolly service was great ! We arrived quite late in the evening and to our dismay we were booked in the wrong type of room we booked 2 double beds and were assigned a King bed. So we had to take it for 2 nights and were moved to the right accomodation 2 days later. A matter of inconvience as we could not unpack our things. All went reasonably well after that until the day before we were to check out we went back to our room at the end of the day to find that they had changed our key and we were locked out. they had mistakenly checked us out of the room. Not really happy over that incident. It meant that I had to go back to the Lobby and wait in line for more than 15 minutes in the heat where they said sorry about that we will program new keys for you. All that said overall they were very accomodating in the end. Great place for families, I wouldnt say couples who want quiet and relaxation would be comfortable at the Coba. But the Akumel or Tulum may be a better fit.

Catalonia Royal Tulum: Definitely going back

We thoroughly enjoyed our stay. This resort is not party central but that is what we wanted. The food is very good. The hotel is very clean. The public restrooms are CLEAN and smell fresh. The beach is great. I also cannot say enough about the staff. Super friendly, gracious, helpful and happy.

Hyatt Zilara Riviera Maya: Not what I expected

We booked this hotel for my sister’s bachelorette trip one of the factors for booking us hotel was that it was a Hyatt and Hyatt does have a good reputation. It was also an adults only resort so we thought that it would have a really good nightlife. There is no nightlife other than a Mexican show at 8 o’clock or karaoke at 10. There was nothing actually happening on the resort there was no beach party there’s no lounge with good music to drink too, and stay up so we were basically going to bed a [... read more]t 11 PM every day which was quite boring for a bachelorette, the resort itself was beautiful very well-maintained and very clean. There was never a spillage of slushy drinks on the floor and didn’t see any dishes lying around that needed to be cleaned up. The pool was clean. The beach was clean. However, the food was very disappointing. There was no real actual snack bar where you can just grab food and go sit down on your lounging chair. There was a “Lola beach snack bar” which consisted of pizza a Poké bowl a burger with very minimal fries less than a fistful. It just wasn’t like other resource that I had been to where you know you could just grab a bowl of nachos and go sit on your lounge chair, so that was quite disappointing. We were, however, provided with a hospitality room because our airport shuttle was arriving at 3 PM and we opted out of the $50 per hour late checkout fee. They gave us a hospitality room which we could book for half an hour per two people which was nicer than going to go use, shared showers like other resorts do. All in all, I would give this resort a five out of 10 especially because we were going for a bachelorette. This was an adults only resort, and I feel like this hotel did not take advantage of it being an adult only resort.