Iberostar Coral Esmeralda: Not for 5 stars but they have a potential

Food was great! Lots of variety ... Room service not that great. The beach was dirty and it was too windy, you can't swim only good for surfers. It wasn't great regards tips because they don't want cubans money. Not a great feeling to deal with exchanging the money around and begging people for 5$ Canadian. Straggle with toilet paper. For towels, beach towels everything in the room I had to ask for it it wasn't taken care of it right away. Waisting time on stupidity on my vacation. I got a bette [... read more]r service in 4 star resorts in Cuba. Definitely overrated. For people who like to drink a lot and eat on their vacation it's good but for people like me who wants calm and clean beach with nicely cleaned room no.

Grand Muthu Cayo Guillermo: Great resort!

It was an amazing stay. Left like I was back in 2019. Everything very relaxed. Great resort. Well kept. The staff at the hotel very friendly. The food as expected. It is Cuba. It beach and ocean views make up for the food

Melia Costa Rey: Good resort

Hotel was beautiful, many pools to choose from which was nice to change it up daily. They were definitely low on drinks. No juice for more than half of the trip, no margaritas or pina coladas until 2nd last day which was disappointing. Food was quite good. Especially the Italian a la carte. Staff was always very nice and helpful. Washrooms were always clean. But did not have toilet seats on them and sometimes no toilet paper. The animation show nightly were good, especially the Michael Jackson s [... read more]how. Overall, for the price it was worth it ( just over $1,000) but I don't think I would spend much more on the hotel if I were to return.

Gran Muthu Imperial: Grand Muthu Imperial CUBA (DON'T GO THERE)

it's not a 5 stars, it's a 1 Star, and I'm generous. Food is aweful, no beach at all it's only rocks and you could find tires, junk, shoes, bottles, plastics, etc on the what so called beach. They expect a tip for everything, even water! We asked for a bandaid after an accident and they had none, they didn't have tea... I could go on for hours, thanks to Air Canada Rep (as trip central confirmed they couldn't help us) we changed resort, it was way better and it was a 4 stars with the best bea [... read more]ch ever. People who like this place never travelled.

Gran Muthu Imperial: Beautiful resort! But...

We were very happy with the hotel itself, very clean, modern and new, however very disappointed with the money we paid and lack of services that were not available because it was a "slow time" of year... we didn't get any kind of compensation considering what we paid

Memories Flamenco Beach Resort: Ok for the price

Service Service from staff was good. Friendly people Rooms Rooms were OK Small tvs Beds were a bit hard Pillows are flat For blankets you get like a throw for your couch Grounds Very clean and well kept Food Too many flies Food in the buffet is better than in the fancy restaurants Beach and pool Pool was OK.. only 2 pools One for kids and a n adult one Beach is OK, but bring water shoes, you'll need them Shows in hotel These were kind of lame

Grand Muthu Cayo Guillermo: Amazing resort !!!

Everything was great and amazing ! Was expecting seafood ! And it's hard to believe at a place like Cuba not to get seafood ! But overall the food was not to bad! There was,a variety of food too choose ! Also no green salads !

Melia Costa Rey: Great Hotel and Staff

Great place. Multiple pools for kids and adults. A lovely beach with good shade and sun options. Multiple bars - beach, pool, reception - all giving excellent service. Good Covid protocols - staff wearing masks - everything spotless. An excellent Resort for Families and Couples. Food above par. Great service. I definitely would go there again.

Iberostar Coral Esmeralda: Good Resort a

This is just a a newly opened hotel last December 2021 so i give some consideration Overall it was a good stay for us except a bit of issues. Staff are friendly and so is the management They tried their best to entertain guests. Rooms are big and the beach is not busy

Gran Muthu Rainbow Cayo Guillermo: Grand Muthu Rainbow Cayo Guillermo Hotel

hola! The hotel was just amazing...the grounds were awesome very clean and very well kept up...the staff friendly...the pool area awesome...the beach was amazing the ocean was amazing...went on a catamaryn boat ride snorkeling saw some dolphins...the food at the hotel was very good...a la carte amazing chinese, tapas, carbinean... I recommend that hotel to anyone who wants peace and quiet or to just relax with a good book and cocktail or espresso...the rooms was floored just beautiful...I wou [... read more]ld go again another time...had a beautiful time met alot of great people from Canada... All in all everything was awesome, shopping was good great deals...lol beautiful island 1st time there saw some pink birds lol (pilmingos)

Hotel Playa Paraiso: Resort is dated but has an amazing beach

Selected this resort as we knew a staff member who had moved here from a different resort. The day started with us having no rooms when we arrived. If they know our plane lands at 10:30 am and we will be at the resort by 12 pm why not have our rooms ready for us! The previous guests must have vacated the room by 8 am like we did on out last day. A staff member whom we knew had to intervene and we got our room at around 3 pm. The building we stayed in didn't have lights in the common areas like s [... read more]taircase and hallways for 2 nights. Had to complain to customer service as most of the building guests especially kids and females were scared to stay out during the night. The magnetic keys needed to be changed 2 to 3 times a day. They simply would stop working for no rhyme or reason. . All the guests were getting tired of this. Been to Cuba multiple times and am used to food there but this resort would rank at the bottom. Same repetitive food every day. Being frequent visitors to Cayo Coco and Cuba we went prepared with Indian spices and sauces so please bring some masalas with you. Drinks too diluted and no Crystal or Buccaneer beer. Staff was hit or miss. Some were amazingly great but others like the ones at the 24 hr food stand were pathetic. Staff at the Pool bar, beach bar and lobby bar were amongst the best. Saw guests standing an hour at the pizza stand near the beach. Went there twice but both times didn't get Churros. Please also be beware of paid services: Confirm it multiple times as words have no meaning once you pay for the services. When it comes to the room, it was dated with uncomfortable beds. Mold and broken pipes. Flooding of toilets in our building was common. Luckily didn't happen to us. Please also take plenty of bug sprays. As this resort was built on marsh land you will be bitten alive. The resort doesn't have it sprayed as much as they should. Best part about the resort- Beach is one of the best. Even if you don't get to go to Pillar, this beach will be enough. Secondly 50% of the staff are amazing. If I ever go again it will be for the beach and some staff who really pour their heart into their work. Last best part was the local Cuban guests. They were very cooperative and social. If you understand and respect their culture they will shower you with love.

Hotel Playa Paraiso: Ok but wouldn't return

I wouldn't go back. Pool and beaches were clean and beautiful but they are not cheerful unless you tip very well and they cut costs wherever possible. Christmas music in July in their buffet area and no air conditioning or fans so you better eat quickly and get out! Very disorganized and disappointing. All day snack area is gross and always out of everything so it's really not 24 hours.

Starfish Cayo Guillermo: The Resort

The resort was amazing . This is not a 5 star resort but a 3 star at best , but still very good The internet was poor only accessible in lobby I loved the layout of the place . There was lots of rooms / cottages / some with 2 levels it was simply gorgeous Cayo Coco is an Island so it was fairly secluded, which enhance the beauty of the place The entertainment was mainly at the hotel. Each night there was a plethora of shows . The Michael Jackson show was very very good the music [... read more] the dancing the people all made this vacation very enjoyable One section of the resort was closed which had it's own separate pool. This I use as my own private pool as it was never busy The main pool had lots to activities for everyone for both children and adults alike This is a family oriented resort as a lot of family with children visited. I had a great time , I relaxed went to the pool when to the beach there was a boardwalk with a deck for sitting The rooms were fully air conditioned with very hot water. The only downside is the food . Bring your own seasoning and you will be ok. For non pork eaters this was a major issue as everything practically had pork in it. So ask what's in it before you eat. Go for the beach, the sunshine and the people and to lose weight cause the food is the worse Other than that it is a very nice resort clean friendly staff. The cons far out weight the bad stuff Enjoy

Melia Cayo Coco: Always a great place anytime of the year

Once again the Melia Cayo Coco met all of our needs from a great beach and very nice clean room, good food, and wonderful entertainment. The grounds are impeccably kept by some of the best groundskeepers. All of the staff from attendants to management are very approachable with any questions or comments which are taken seriously and acted upon quickly. The resort is geared to a more quiet and laid back crowd, come and enjoy the tranquility of this smaller resort.

Memories Caribe Beach Resort: Amazing people Amazing resort

Hola, I think I have stayed at at least 7 other resorts in the Cayo Coco area and by far this is my favourite, great food, beaches, ponds, cottages and the layout. it’s now under new management, Alba is the greatest…young, energetic, cares for the staff, customers, cats, dogs and even the resident Pelican. Speaking of, I saw a bad review from a Nikki Beach I think her name is…. Crazy, totally wrong information especially about her comments about the Pelican. I have worked with Y [... read more]adira and Paula Baptista from DEPAM animal rescue out of Moron for a few years now at other resorts, and will do so again at this one soon… trying to get dogs and cats spayed and neutered…plus I have had the pleasure of bringing back 6 puppies and a kitten who had been adopted by loving Canadians. About the Pelican; The Pelican looks like the ones from Florida, it likely got caught up by hurricane Irma when it was quite young, and dropped in Cuba, because the pelicans that are natural to this area look prehistoric. This Pelican, he or she has resided rent free at the Caribe all these years to my understanding…Alba the manager now has certain kinds of fish fed to him every night near the buffet by the chefs, I’ve seen it myself… he is picky and will spit out the kinds he doesn’t like… he gets feisty at night and will grab at the ladies legs if you get close enough…FYI; as long as you don’t pull away, you won’t get scratched by his hooked tooth at the front of his beak. He does not know how to or can’t fish for himself (or is really lazy lol) … it’s probably because he’s suffered from a broken wing for so long… either from the hurricane or a dog got to him. He’s doing much better now thanks to Alba the manager, allowing Paula’s group, the DEPAM volunteers and the Vet access to the resort to do his surgery. I am so proud to know all of these loving, caring, amazing, wonderful people. I would highly recommend visiting the Caribe, I’m planning on it again next month, enjoy… I know I will

Melia Cayo Coco: Excellent service, great vacation

MCC never disappoints. The most important asset are the staff. They go out of their way to ensure you have all you need. The grounds are meticulously kept. The rooms are clean and comfortable. The beach is beautiful and clean. We did find the food repetitive and not the selection we have seen in the past when staying here. However, given the current situation I’m Cuba it is understandable. We made the best of it. All in all we thoroughly enjoyed our stay.

Iberostar Origin Playa Pilar: Great location, resort was very nice, beach was amazing! Food not so much.

The location is great! The beach is absolutely stunning and has great snorkeling right off of the beach. IMO no need to even go to Pilar beach next door as it's the same beach quality. Diane at the swim up bar and Yenia at customer service were super nice and very helpful. I would recommend going here but my only complaint is the food. I'm not sure you can fault the resort itself as I know supplies are hard to get in Cuba and food is not ever a highpoint in any Cuba resort review. A la carte res [... read more]taurants were average. The buffet was lacking in variety. We had omelettes for breakfast daily which were the best choice in my opinion. However lunch and dinner were scarce for options except for the last few days we were there they were grilling chicken at the snack bar for lunch and that was good. Snack bar only had ham and cheese sandwiches / french fries as their only options the whole week we were there. Overall if you're willing to skimp on the food options and choices the resort and beach are extremely worth the visit.

Melia Cayo Coco: Great and relaxing resort

The hotel is outdated but the service is very good and very quiet, complete R&R. The staffs are highly commendable specially in the Buffett and specialty restaurant. The food is excellent most specially the a la carte restaurant. Special thanks to all the staffs in the buffet for great service. The room is well attended and always fresh and clean. The beach is the best part of the vacation. Great beach, great snorkelling. too. Overall excellent service from Melia Cayo Coco.

Memories Flamenco Beach Resort: Animation formidable

Animation parfaite. Service très bien. Juste les chambres ne sont pas rénovés. La. Douche était très mauvaise. L' eau du toilette ne fonctionnait pas. Boissons non disponible comme sprite. La toilette donné pour le bain dernière journée n était pas servi des serviettes.

Memories Flamenco Beach Resort: Good resort

Clean resort, quit old one, the stuff are amazing, many things missed, like lemon and lime and sprite drink, the beach are amazing, need more activities at the beach, the entertainers are pro.its a good resort for who wanna pay less than 1000$/ person.