Occidental Arenas Blancas: Disappointing

So disappointed. I have stayed at several Occidentals, never have I been this disappointed. The front counter people were so rude upon our arrival, hallway to our room, it was so dirty, unsafe looking. In our room, you could see thru into the hallway around the door. Our toilet seat was broken, shortage of towels in our room. We went back to the front counter to report the toilet seat and to get a couple of more towels as there was 3 of us in the room. Sorry, no staff to give you towels to [... read more]night. Maintenance came to fix the toilet seat at 1:00 am. We asked about a snack bar and all they had was hotdogs/hamburgers and no drinks. Needless to say we called our Rep right away. And we moved to another resort the next day.

Allegro Cozumel: Another excellent stay at Hotel Allegro!

Beautiful beach with clean water, white sand and breathtaking views. Rooms are clean and well maintained. Everyone at this hotel (from the front desk staff and bell boys to the cleaning ladies, bartenders and restaurant staff) works extremely hard to ensure that you have a pleasant experience. Dining service is extremely fast and the staff friendly. Options at the buffet are always plentiful and you can find something for everyone. We come to Mexico at least 3 times a year and always choo [... read more]se Hotel Allegro, for all of the reasons above and more. Highly recommend, especially for families with young children.

Barcelo Solymar: Awesome Resort

I enjoyed everything about this resort. The grounds were nicely kept ,the pools were great and my room was huge.I can't complain about the maid service as I didn't ask for much service as I went alone. The buffet had a good variety so you could always find something you liked. Also we had access to Arenas Blancas to use the facilities. Staff weren't pushy but if you needed their help they were willing. I would definitely go back.

Barcelo Maya Caribe: Really nice resort

This was a really nice resort. There was a lot to do all the time, The place was clean and the people were very friendly. My room was very comfortable and clean. The food was delicious and you never want for choice. The waiting staff were very efficient, friendly and quick to help you. I did go to the spa and it was wonderful. There is a huge mall ,bowling ally and casino on sit so at night after dinner there is some thing to do. They also have entertainment in the theater every night. [... read more] There is lots of beach to walk to.There are lots of off site excursions to take with very good guides.

Barcelo Maya Palace: Amazing Value

Great Value at that price point. 4-5 Star dining, great new rooms at the Palace and the Adult Pool was great. It was paradise every day, met lots of great people, I was single but it did not matter. It would also be a great family vacation.

Palma Real: For people with experience with 3* cuban hotels

Been at hotel Palma Real from 21 to 28th May 2019. I only gave a 2 stars even though I am an experienced cuban traveler and have used casas particular, 2-3 stars as well as 5 stars hotels and have stayed at Palma Real many times. This particular time, I arrived during the cuban's vacation time. Unfortunatlly for us tourists, it often means, very loud guests, empty buffets, shortage of about everything on the site (bottled water in rooms, choice of drinks, closed restaurants due to lack of f [... read more]ood) poor service and rooms that greatly need clean ups in general. If this is your first time vacationing in Cuba and are looking for the beautiful pictures we see in magazines, I suggest you take another hotel. If you are a seasoned cuban traveler, don't mind basic outfits, going out to eat a few times in town and get a really good deal (less than 650$) this could be for you. *** At this time of the year, book the special restaurants on weekends (advised by the hotel staff), because boatloads of cuban buses arrive daily from friday to monday. Don't get me wrong, I love cubains, but I did save all year for one week of relaxation by the beach. I would appreciate to have more than rice to eat. If it was not for the swarm of cubans invading the buffet, and the basics missing, I would give it a 3 to 4 stars, because of the great pools,and the location (close to calle 62, walking distance to the markets, restaurants and clubs. Otherwise, I had fun like I always do, with other tourists and cubans alike. Must mentionned Canadians were outnumbered by Cubans and Russians, witch made it a bit sad on the beach with cuban and russian music competing on who would be the loudest. PS: Also warning about the shops inside (and I guess outside too) the hotel. They rip off every foreign guests by charging a fortune for anything. 5$ chip, 3$ coka-cola. Here is a tip: REQUEST and INSIST that they use the bar code gun. This one doesn't lie. The price will be exact. If they start punching a hole bunch of number on the cash... it's just to rob you blind. I saved 3 guests 22$ overcharge on just 3 chips and 3 cokes just by telling the cashier to start again with the gun. Sad but true. 2nd PS: Other Canadian Travelers from upscale resort faced the same problems with food and cuban guests. Sadly, many on our plain back home mentioned that they would not come back to cuba for their future vacations because of that. A least we had amazing weather all week long.

Barcelo Maya Colonial: What a Great Vacation!

My Fiance and I traveled to the Barcelo Maya Colonial during the week of May 19th - 26th. We had a great time, the weather was fantastic and all the people at the resort were super friendly. The rooms were a little musky, but you have to expect that in a tropical destination. Book it and enjoy! Cheers

Occidental Arenas Blancas: Nice Resort!

We had a great time in Cuba. The pools were great Close to the ocean. Nice to have access to two resorts. Food was ok. Night life was fun. Rooms were ok. Service was great We would go back to Cuba 🇨🇺

Barcelo Maya Colonial: Great stay!

The hotel grounds really felt like paradise with all the palm trees. Even though it was a big resort (not our ideal), everything felt close-by. While the beach was not the greatest (lots of seaweed and rocks) the pools definitely made up for it. Lots of games and entertainment throughout the day and night. The breakfast and lunch buffets were great with plenty to choose from. We recommend making reservations at the restaurants for dinner (buffet was not great for dinner). Highly recommend Kyoto  [... read more]and Tokyo restaurant and the steakhouse.

Barcelo Bavaro Palace: I loved it!

Barcelo Bavaro Palace exceded all my expectations. From the building itself, the quality and good taste of design, the service, the restaurants, beach etc. I was impressed and I am someone who has traveled quite a lot, so I can compare. I am already recommending this resort and I would certainly go back!

Occidental Punta Cana: Great time!

We stayed at the Occidental Punta Cana for 10 days. Hotel is close to airpot- 20min. *Check in & out was so fast! We loved that *Room was huge, clean & great location. I recommend building 23,24,25 if you want closer to ocean. *Beach was BEAUTIFUL! always available lounge chairs- the only downfall is the people on the beach harassing you to take pictures with the parrots.monkeys or to buy something from them. if you say no they will let you be. *Grounds were spectacular & always well kep [... read more]t throughout the day. *Food I would say is a 3/5 .. there was always a variety just most times it became repetitive.. but we didn't complain- it was still above average! *Pools (3 of them)- lovely and always clean! 1 party pool and the other 2 were quiet. *Service- pretty good! anytime you needed something answered, help or whatever it may be someone was there to help guide you. *Vibe- this hotel caters mainly to latins. I could probably count the english speaking people at this resort- many tourists from columbia, chile, costa rica, peru and dominicans themselves (a few locals were there vacationing) Therefore the workers here don't speak the best of english if any at all. *This hotel caters mainly to couples & families. Not many singles if this is what you maybe looking for. Overall hubby & myself had a wonderful time!! We would rate this hotel a 8/10. For the price , location & gorgeous beach-- we hope to return!! =)

Barcelo Bavaro Beach: Wow!!!!

From the airport pickup, speedy check-in and wonderful welcome service to the room, restaurants, beach, activities and staff...this was a well-rounded WOW resort. Made my stay worthwhile and fun. I loved it!

Barcelo Maya Palace: The truth and nothing but ...

First of all don't fly Air Canada Rouge. The seats were very uncomfortable. Compared to Air Transat is far superior. I thought when we were booking from agency that they would have first hand knowledge about the resorts condition. Let's say they was so much seaweed it was unbearable to swim and the smell was so awful. I was very disappointed because the conditions where like that for over 4 weeks. We should have been notified before booking. Also we had some issues with the room. Fir [... read more]st of all the phone was broken, the bar fridge wasn't working. No hot shower on two occasions. Also the sinks wouldn't drain and if you turn on the tap the water would spray out of the sink. We saw a bug that looked like a cockroach. The resort failed to tell us how to book for the restuarants. I also had a medical emergency and went to hospital. The resort /management never asked how I was feeling or if I was ok . Just on that premises I would not recommend this resort.

Barcelo Solymar: Less than average

Front Desk Receptionists are ruthless. They are not helpful at all and very rude. Bars stop serving before closing time. I have been to all inclusive resorts in Rivera Maya, Mexico and Cayo Co Co, Cuba and have received way better service.

Barcelo Maya Grand Resort: Fantastic holiday

We were more than happy with every aspect of the resort. From amazing food to a fantastic view from the room. All the employees were very pleasant and helpful. The only issue upon arriving was finding out that we had been moved to a different room. We had initially reserved a ocean view room to find out it wasn't. It was worked out the next day and moved to another room by lunch. Other than that it was a fantastic holiday.

Barcelo Solymar: Mixed reviews

First off my friend and I came to this resort with an open mind. We were looking for a resort where it was a younger crowd and where people wanted to party. We definitely got that! If I was able to take all the people (travellers)I met and the location of the resort and replace it with another such as a melia or iberostar I would definitely give it 5 stars, but unfortunately we can’t haha. I also got my phone stolen at the lobby bar... I was getting two drinks left it on the bar turned arou [... read more]nd to give my friend a drink and POOF if was gone. When I asked around and asked the reception the were no help and felt so remorse. Which again is fine and it was dumb on my part to leave it on the bar in the first place. The staff at the resort were not friendly compared to other resorts I have been to and again I took that with a grain of salt because these workers are working long strenuous days so I don’t blame them, however we pay this money because we want a good experience. There was absolutely NO entertainment, we had to create our own and play our own music which was fine but it would have been nice to have the entertainment team try to engage people to play games other than BINGO at the pool. I felt as though I was at retirement home playing bingo and it was the same thing every day it just got SO BORING. At other resorts I’ve been to the entertainment team always put in so much work chatting with travellers and just making sure everyone was having a good time whether it be from children to the elderly and in between. There is NO swim up bar which sucked, but again that wasn’t a big deal since there was a pool bar near by, but the pool bar was ALWAyS packed. At most resorts I’ve been to there is usually servers walking around the pool to take your orders and bring it to you rather than having to get out of chair every single time and wait in a long line, but not here! The drinks situation was awful - no blended pina coladas (except for at the lobby bar ) no strawberry daquiris, NO MOJITOS ( like what???) NO MIMOSAS. When I go to resorts I usually drinks Bahama mamas and varadero sunrise and when I asked for that they laughed at me and said no as if I was stupid. I’ve been to Cuba before and those were my staple drinks, so I know they do exist. The lobby bar closes at 11pm and there is really no 24 hrs bar except for the snack bar. However, the snack bar only serves beer and they ran out a few times and just decided to stop serving at random times. Also there is NO bar on the beach so you have to keep walking back to the nearest bar for a drink and walking it back on the beach. If you are going here definitely bring a bubba mug as they use disposable plastic cups that don't hold very much and that are also not good for the environment. The towel situation is also god awful. I was using the same beach towel all week because every time I went to exchange it weather it be early in the morning or later on that evening they were always somehow out of towels. We also needed towels in our room that we waited for 2 days to get and when we got them we had small hand towels to use for our bodies which is not ideal. The only good thing about this resort was the people we met staying at the resort and the night life that is within walking distance of the hotel. If they made a few changes such as -investing in more towels -having an entertainment team - playing more pool games and beach games to engage people( NOT BINGO) - having a new cocktail menu that includes resort staples such as mojitos mimosas , blended pina coladas and blended strawberry daquiris -asking the staff to be more friendlier , I tried so hard to be friendly and even tip more but it felt like nothing was good enough. -have a bar on the beach would make a huge difference - have beach games - have a 24 h bar that serves more than just beer (even adding rum and cokes would make it better) I definitely would not recommend this resort unless they make some changes as it does have a lot of potential!! Regardless my friend and I made the best of the trip despite the little bumps in the road but compared to any other resort I’ve been to in Cuba it did not compare in the slightest.

Barcelo Maya Caribe: Epic Massive Resort

huge resort with enough options for everyone. we stayed for a week in early may. temperature was perfect. our 2 year old had a great time at all the kiddie slide pools. swimming area at the beach was great. def recommend the Seafood restaurant and Tokyo. if you like tequila check out the tequila/cigar bar. amazing selection to try.

Barcelo Bavaro Beach: Ok

The staff were excellent, sweet kind and great sense of humour. The resort was clean and pretty as was the gorgeous beach and ocean. Food was fair. What was disappointing was my first class room! While the view was stunning, the luxurious king size bed I was to have was a double! The first class bathroom needed serious work..there was a lot of grout missing between the tiles and what ever was holding the glass door was loose at the ceiling!! The clock was broken(eventually replaced) tv🤨and I  [... read more]was horrified to find black mold in my room service menu!!!

Barcelo Bavaro Beach: Disappointing maybe 3 star

First off the weather was fabulous, the beach and ocean..stunning. My first class room was very disappointing! I was supposed to have a luxurious king size bed...it was a double🙁! My first class bathroom...a lot of grout missing from between the tiles...gross! as well as whatever was holding up the glass door was loose from the ceiling! The clock was broken...I did receive a new working one! TV🤨! Finding black mold in my room service menu was NOT a nice surprise!!! Room was kept spotless b [... read more]y sweet kind maids. Staff were kind, polite and excellent sense of humour. Resort area pretty and clean.

Barcelo Maya Caribe: Barcelo maya

All around great resort and staff. Food and service are great and rooms are clean and modern. The beach had alot of sargassium (seaweed) everywhere and although its not the hotels fault it ruined the beach.