Grand Decameron Complex Bucerias Trademark: Deteriorating.
Definitely this resort has seen better days. When we last stayed there, the food was really good with a lot of variety and quality. This last trip it as poor. The restaurants have also declined in offerings and quality. Surprisingly the worst we visited was the Mexican restaurant, probably the worst we have had anywhere. Our room was near a service road for once of the buffet restaurants and frequently we were awakened anytime between 3 and 6 am by trucks backing in, employees crashing and[... read more] banging, speaking loudly despite the hour and the annoying screech of full volumed security walkie-talkies.
The location is quite nice and the rooms are clean but austere.
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David -
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Iberostar Selection Playa Mita: Great Resort
This was a good resort for all. There were children here and a good play area for them with activities. There were also babies present. There were mainly adults. The food was good in the buffet breakfast lunch and dinner. there are 4 stand alone restaurants. We ate at 2 of them. The French was not really very good as the beef tenderloin was not tender...in fact tough. The BBQ was great we had the rib eye and it was large and more tender that the tenderloin. We also had the ribs on our second vi[... read more]sit and they were plentiful and delicious. There is a lot of walking to this resort so if you have some mobility issues you can ask I suppose for a room closer to the lobby where most of the action takes place. The walk to the pool was not far from our room so that was OK. There is no reserving of places at the pool before 9.00am ...they take away anything put there. There really was no need as the resort was only 50% full. We did notice that the waiters in the buffet seemed sparse ..service was sometimes tardy in getting that second cup of coffee in the morning. You can get your own juice if you cannot wait and most people did that . The room we had was overlooking the beach and was larger than most with a sitting are that we did not really use at all. Desk and 2 chairs to check emails at ...the WIFI was good. The balcony was nice to sit out on and enjoy the sunset and watch the waves, people on the beach and occasional whale...out far but there.
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Canto Del Sol: Great Resort
Great Resort, Close to downtown, bus out front, taxis available. Great service as usual. Always meet great people vacationing also. Have been there 4 times and will go back as do other vacationers year after year.
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Barcelo Puerto Vallarta: Wonderful stay!
The Barcelo is a wonderful resort, not too big or crowded, wonderful staff, superb service and great selection of foods to keep everyone happy. We were traveling with two kids and the separate bedroom and bathroom in the standard room is a plus. The resort was impeccable and rooms spotless. I would recommend this resort to anyone.
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Private -
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Grand Palladium Vallarta: Great escape
Very comfortable accomadations . A lot of stairs to climb Held a fantastic super bowl party. Has something for everyone old and young. There were a few nights that two of the four alacarts were closed for
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Cowboy -
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Villa del Palmar Beach Resort: Good resort. Good location
This was a pretty decent, middle of the road resort. Food was fair to good with four restaurants to choose from and all but one were easy to get into. Rooms were comfortable and the AC worked. Tvs were really small. They never stopped trying to pedal the time share deals.
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Private -
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Grand Sirenis Matlali Hills: Definately not a 4 STAR - WE made the best of it.
27 Jan - 07 Feb 2018
We will start with the good (short list). Landscape is very good, very scenic and for the most part, very well kept. Bartenders at the lower pool bar are awesome (Francisco and Jose).
Stayed in room 4184 on the way up the hill. Room requires a lot of attention, the floor was stained and in disrepair. Could not take a proper shower for the first 4 days as the water was scalding hot, took maintenence 4 times to get it properly fixed. Had to call daily to try and get fac[... read more]e clothes, coffee and hand towels and even then it was hit and miss. Service at the upper bar was very slow in the pool area. The last few days, the upper pool water was murky and they were constantly testing and adding chemicals (not feeling very good about that at all). Could not get resturant reservations for A LA CARTE until 8:30 or 9;00 at night as it seems the members have first choice and take the earlier times. Then you would notice that there was hardly anyone in the resturant and you cannot get in without a reservation. Food was hit and miss at the resturants, you must really like salt as there seems to be an abundance used with their cooking. Buffet was alright, but you may have kids at the next table. The shuttles at night, you could be waiting up to 35 minutes.
We asked to speak to someone in charge 3 times, especially concerning the room and housekeeping issues, IT DID NOT HAPPEN.
They do not carry any good ryes at all as most 4 and 5 star resorts would carry at least one good rye.
Beach service was terrible, both on the beach and at the bar. We ordered food, the wife's food took about 15 mintutes, mine took 1.5 hours and did not get dessert at all.
I could keep going on, but it would take all day. We still made a good time out of it, but would never return.
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Red Tory -
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Decameron Los Cocos Guayabitos Ramada: Great holiday
This is an update of a review I wrote a year ago. We are just back from three weeks at Los Cocos, for my third visit and my wife’s second and we will go back, hopefully for longer next time.
This is an older hotel in five buildings. Road construction has been completed, but it was still over an hour from the airport. The guests are either older Canadians or Mexican extended families. Many are repeat visitors.
The rooms are basic, but clean. The beds are hard but comfortable. Water [... read more]was hot. Building 1, 2 and 5 (newly constructed) are on the beach, 3 is across the road (but has larger rooms) and 4 is up the hill and has the superior rooms. Check in and check out were quick and easy. The wifi is considerably better than last year. It is free, and available in the lobbies of buildings 1 and 4 at least, and works around the pool in building 1 as far as La Iguana bar.
The main buffet restaurant is excellent. There is good variety and food is generally tasty. Fish and pork are always available and usually chicken. Beef is sometimes on the menu, but is sometimes tougher than we are used to in Canada. There is always some Mexican food, which we found usually to be the best choice. The food is warm but rarely hot. The coffee is much better than last year and is available from early morning until mid evening.
The second restaurant has reopened for breakfast and dinner most days of the week, and the snack bar has a limited selection from late morning until around 5:00 including burgers and fries. The menu at the second restaurant is more limited than at the main buffet, consisting of mainly Mexican food. Very nice empanadas some evenings and always freshly done taco fixings.
I ate dinner at the à la carte restaurant once and it was a very nice meal, although perhaps not worth getting up early enough to reserve as the food in the buffets is always good. It is a bit of a climb (about 30 stairs) up from the lobby. The lunch buffet there is more limited than at the main buffet, but I thought the food a bit better. Soups were always good.
The latest the restaurants are open is 10:30 at night, but from 7:30 in the morning until then, food is always available.
There are three bars, open from 10:00 a.m. on. The main one is La Iguana which is across from the buffet along the beach. Los Pelicanos is also on the beach but quieter. There is another at Cocos 4 which we stopped at on the way to lunch at the upper restaurant and I never saw anyone sitting there. The disco serves drinks after the other bars close until 3:00 a.m. The beer on tap is Modelo (Clara and Negra) but they also have Corona in bottles and the rum is Bacardi. My wife tried five types of tequila and there may be others she didn’t. There is a selection of other liquors.
The beach has a constant flow of walkers and vendors. It is about 30 minutes to walk to the far end where a stream bed divides Rincon de Guayabitos from La Penita. The beach is fronted by restaurants, trailer parks and hotels. Few of the hotels are higher than four stories and most seem to host Canadian seniors in large numbers. Lots of beach vendors sell everything from food (shrimp, fish, ceviche, nuts, candies) to inflatable beach toys, clothing and handicrafts.
Pretty much anything can be bought on the beach, although probably at a higher cost than at one of the many shops in town. Pesos are preferred, but Canadian or U.S. dollars can be used. Canadian dollars can be exchanged at the hotel but at a poor rate. There are at least four ATMs within a ten minute walk, but the service charge is 109 pesos according to someone we spoke to, so best to bring pesos from home, or at least make your withdrawals in larger amounts.
There is a market in town on Mondays in the main plaza which is worth a visit. Lots of things for sale, from coffee (ground and beans) to leatherwork, tee shirts, table cloths and much more. There is a larger market in the next town on Thursdays (La Peñita).
Beach loungers at the hotel are adequate in number but a bit uncomfortable. Some people bring or buy plastic air mattresses to put on them. I paid 120 pesos for mine on the beach and it made sitting much more comfortable. New this year is an adequate number of plastic chairs on the beach. The loungers around the new pool at Cocos 5 are a different style and more comfortable.
This year we did go to the beach club once. It is a ten minute bus ride away in the next town. The bus (free) leaves at 10:00 and returns at 4:00, but if you want to go late or leave early you can hire a taxi. There is a sign up sheet for the beach club and if not enough people sign up, it is closed. We didn’t sign up, but just showed up for the bus and had no problems. The buffet lunch at the beach club was small, but the food was excellent, probably the best we had at Los Cocos. The bar selection was more limited, with no draft beer, only Corona, which wasn’t really cold.
The beach at the beach club is smaller and the ocean gets deeper closer to shore, so better if you are a competent swimmer that at the hotel where some wading is required to get to a depth suitable from swimming.
There are four small pools. All are unheated and shallow (1.5 metres/4.79 feet at the deep end). The ocean is warmer but sometimes rough. The pools are in the centre of the buildings are not sunny all day. A swim in the pools is brisk.
The staff was routinely friendly, seemed happy to be doing what they were doing and are hard-working. Someone was always cleaning or painting. Evidently, everyone takes pride in the place.
If you are looking for a five-star hotel with lots of amenities, or a hotel with exciting night-life for young people, this is not it. Best for older couples or those just looking for a quiet time away. For us, it was a great place for a holiday.
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Edju -
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Grand Decameron Complex Bucerias Trademark: WORST VACATION
Transat - Upon return to Calgary, no one there to push wheelchair to baggage carousel.
Club car baggage came LAST not first.
On Plane, Pushing button for stewardess completely ignored.
Decameron - Did not get requested room from 5301 to 5306. Had much trouble accessing pool steps.Was promised a room change - never happened.
For the first time in 7 years, pool was not heated - very cold. People could not stay in for more than 5 minutes.
Food buffet was excellent but reserve r[... read more]estaurant's food was terrible.
Worst vacation ever. We bring 8 to 12 people every year. No more
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Grand Decameron Complex Bucerias Trademark: Smoker’s Paradise!
There are NO non-smoking areas around the pools!! And staff INSIST on placing ashtrays at every umbrella! (That’s at approximately every 2-3 loungers)! VERY unpleasant being forced to breathe secondhand smoke when lying by the pool. And even though there are “No smoking†signs at the bar areas, people light up inside, and the managers and staff won’t do anything about it, even though we complained- several times. Thankfully I didn’t notice anyone smoking where food was served. I doub[... read more]t we’ll go back unless they do something about the smoking, eg at the very least they could remove the ashtrays from one side of the pool area. We would not recommend this resort to non-smokers.
Even though my overall rating was good, the secondhand smoke issue downgraded the overall rating to “poorâ€.
The resort is in a great area, restaurant staff were great, rooms were very clean, some shows were awesome, but unfortunately the cigarette smoking was a really unpleasant distraction.
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Canto Del Sol: Super friendly, great holiday
We travelled to this resort at the end of January. The staff was excellent, great food and the rooms were very clean. The overall atmosphere was relaxing. This was our first time to canto del sol and we will definitely go back.
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Canto Del Sol: This was more than 4 star
It was clean and the staff were so friendly, the food was very good
The washrooms were clean and service was prompt and frequent
Dislikes were smoking in restaurants and eating areas and too many vendors on the beach
I do understand both but still annoying
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Samba Vallarta: Samba Vallarta
The pools were great, beautiful grounds, great beach with easy access. Great outdoor games area with pool tables, foosball, etc.
The food was very good. There was plenty of choices buffet style, an excellent breakfast egg bar, and the 2 restaurants (Italian & Mexican) were very good as well.
The service everywhere was excellent. (Cleaning staff, bartenders, and dining area staff.)
The rooms were musty and humid despite the air conditioning. Better if you want to leave your door/window open [... read more]for a bit in the morning. Beds are short...weird. It was a king size bed but our feet hung over the end. Bathrooms are dated, but were clean and perfectly functional. Overall the rooms were good enough.
The resort is remote. We took a cab ride to Bucerias (12 minutes/$7.US). Puerto Vallarta is further. There is a great market in La Cruz (past Bucerias) on Sundays.
Overall it was a very enjoyable week!
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Miguel -
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Fiesta Americana Puerto Vallarta: Wonderful Resort
We booked this resort mainly based on the ratings we read on Tripadvisor and we found the statements to be true. It is an older resort but very well maintained and upgraded and the staff were terrific. We have never considered buying a "time share" but we decided to listen to the presentation at the resort about the Fiesta Americana Vacation Club. There was no pressure and the staff that presented it to us were very professional and pleasant. In the end, the math made sense and we bought a m[... read more]embership to Fiesta Americana Vacation Club. We are looking forward to many vacations at FAVC and their associated partners.
Michael and Sharon
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Grand Decameron Complex Bucerias Trademark: Royal Decameron
Likes: Overall cleanliness of grounds and unit was good, food was generally good, staff were first class, nice pools with lots of sun chairs, seeing lots of iguanas
Areas for improvement: overall “hot†dishes were routinely not hot in most of the onsite restaurants, room furnishings in need of updating - very tired!
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Private -
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Grand Palladium Vallarta: Third time there!
We have loved our time there each time. They continue to improve the resort. The staff are great and always go above and beyond to make your stay enjoyable. Love watching the whales and dolphins from the poolside. We will definitely keep this on our list to return.
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Grand Palladium Vallarta: OK Resort
The hotel room was great, clean and very friendly cleaning staff. Was not up to the Palladium standards compared to the Riveria side of Mexico at the same hotel chain. Kinda disappointed with the food at the buffet most times cold and not a lot available. The restaurants rotate days they are open so if missed that day out of luck and very hard to book. Beach BBQ was by reservation and was terrible. Loud rock music playing, not enough food (no dessert left for 2nd sitting) Not a pleasant expe[... read more]rience.
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Sergiy -
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Plaza Pelicanos Club: “Хороший бюджетный вариантâ€
Grand Marival Emotions Resort and Suites: Wonderful vacation!
Great food! Very attractive, clean, roomy accommodations! The beach was amazing! The grounds were immaculate! The staff was very friendly and helpful! The timeshare salespeople were always trying to entice you but we were firm and had no problems.We were in the Grand section and so the WiFi was free and throughout the resort. It did keep disconnecting but that was only a minor inconvenience. The area was very safe and had walking and bike lanes in both directions leaving the resort so we were [... read more]able to go for a nice walk or bike ride every morning. We walked into the town of Bucerias which took about an hour and then took a taxi back. They offer a free city tour of Puerto Vallarta but since it was an all day excursion we opted to take a taxi in instead and just spent the morning. Be sure and ask the concierge what the price should be as it is a bit more to return but they will try and push the price up. We had a great time and will definitely return!
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Private -
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Grand Sirenis Matlali Hills: No more Serenis ever again!
Please understand - we are not nit-pickers OK? We love Mexico and understand that some things are a bit different there sometimes. We were at this resort Feb.2017 and had a wonderful experience! We had a room in the new tower building that just opened a couple of mounts before. We loved the room and the view. So we went back Dec.2017 again. We didn't mind the hilly walkways to the buffet either. The room we got this time was a detached suit that had no hot water, door didn't lock, lights and the[... read more] safe didn't work and the rickety shuttle bus couldn't drop us off at our suit as it had no parking brakes and had to park at the bottom of the hill. The little buses were also thoroughly thrashed inside, no door-handles, the driver had to get out and open it from the outside and the seats were ripped out of the floor and tied together with the seat belts. We spent our first 2 days trying to remedy our problems but got the run-around from staff. Christian the little guy who wore the manager badge that week was totally incompetent. Finally we were given a superior suit in the new tower were we were before. The room was not cleaned, the floor was full of hair and dirt, the safe didn't work here either and we kept being locked out of our room as the lock wasn't working. The food at the buffet was always cold except if we ordered fresh from the chef. At the classy Brazilian restaurant our beer was brought to us in a can. We had to open it our selves and drink out of the can as we didn't get a glass. From the 5 course dinner we only got served 4 as the waitress forgot one step. Staff was nice but lacked any training and even they admitted that there was a lot of problems with the service. The pools needed better cleaning and there was always a shortage of towels, we had to hunt down the towel-dude and beg to get one. We were very disappointed with our second visit as we would expect better service from a hotel of this rating and we will not go there again.