Barcelo Bavaro Palace: Wonderful vacation

Beautiful resort,lovely grounds. Beach was great and food was great as well. Something for everyone, highly recommended.Will definitely go back soon! Thank you again Jennifer for all your help. Ilona W

Barcelo Solymar: Dissatisfied

7 out of the 9 nights the room had No AIr conditioning and everytime the front desk said they would send a technician to fix it they never showed up. On our last night they finally changed our room. Sleeping in the heat with no AC was torture. I would not go back to this hotel

Occidental Tucancun: Home AwayFrom Home

This hotel has excellent service from the time you get there still you leave.The staff is amazing and very helpful. The hotel is clean and very welcoming. They have 3 well kept pools and beautiful grounds.This is a superior category hotel. I think the best rooms are the ocean view you can see the ocean and it's breath taking. They have shows every night and great to see. It's in a great location and very safe to go out at night.

Palma Real: It’s Palma !

This is my 7th year returning to Palma real ! I love the location of the resort . They are slowly working on upgrades and doing a fantastic job( lobby bathrooms are amazing compared to before ) . The rooms could use a little work but they will get there ! I return every year for the location ! The food was great I didn’t starve . I wish the lobby bar was open past 11pm and that the snack bar had French fries .Service from everyone at the resort was amazing . All & all a great trip !

Barcelo Maya Colonial: Fabulous place

The hotel is great and the grounds are quite large. The beach setting with the mature palms makes you feel as if you are in paradise. The standard rooms are well equipped and clean. I would air out your room and leave the sliding door ajar with the fan running. The restaurants, and many to choose from had no issues. The pools are quite large and great for all the guests. Walking throughout resort was made easy due to a barrier free ground level and elevator. The only item I wish they could addre [... read more]ss is the access into the ocean. A pathway cleared of rocks and marked for a safe entry and exit into the ocean for newbie's.

Barcelo Maya Colonial: Barcello Resort in Rivera Maya, Mexico

The staff members that help make this trip so enjoyable and service was above the others were Leticia, Nawel Bouteraa, Guillermo Lobato, Demetrio Chi and at the Buffet tropical in Maya tropical was Edilberto Roberto.

Barcelo Maya Colonial: Awesome Vacation Resort

Barcello Colonial Beach Resort was excellent. Rooms were air conditioned, grounds were lush and green, pool was amazing and the food was good. Beach was lovely even though seaweed washed ashore daily.... no big deal. It was sunny and hot for our 7 days with a lovely breeze coming in off the ocean. Loved the fact that the pool and beach were next to each other. Would go again for sure!

Occidental at Xcaret Destination: Beautiful Resort

Recently spent the week of April 20 - 27th, 2019 at Occidental at Xcaret. What a gorgeous resort! Not only was our room great but the entire resort is breath taking. It felt like we were in the jungle as the hotel is thoughtfully built amongst the natural vegetation. The grounds have monkeys, many species of birds and animals that are indigenous to the area. The resort staff were friendly and helpful and everywhere was clean. This resort was very family friendly and the children in the "kids [... read more] club" seemed to be having a blast, just my observation. The were a good varied of restaraunts and there was no lining up to reserve dinners, you just walked in to any one whenever you wanted to. No limits. Great pool as well as a nice beach with a private adult only area which we enjoyed the most. Only aspect that was disappointing was the night shows and adult entertainment... The evening shows were no where near the quality we experienced in Cuba. The resort seemed to shut down by 10:00pm. All in all I would go back to the Occidental and as well Xcaret Eco Park in itself was a wonderful experience! Next time though definately 10 days NO LESS

Barcelo Solymar: Okay resort

I’ve been to Cuba a few times and Barcelo was not too bad in my opinion. The only complaints I have are that they lack entertainment at the beach and just in general the entertainment was not as good as other resorts. The hair dryer in my room was not working, I called them everyday and even went to the fromt desk to ask for replacement. They continuosly promised me that they will send smebodg but never did. Aftee a few days of complaining I gave up. Our housekeeping was not as good either, we [... read more] had stuff go missing from our room. One day our room was mopped however the bed was not made, and one day it was not cleaned at all. There was also a lack of towels, imagine wiping urself down with face towels, not good.

Barcelo Bavaro Palace: Great Resort

Overall, the resort was amazing! Rooms were nice and spacious, clean pools and beaches, food was diverse and tasted great. Lots of activities to do such as kayaking, tennis, windsurfing, bowling etc... open bar 24/7

Barcelo Maya Caribe: Great resort

Been to this resort a number of times. Grounds and beach are beautiful. Plenty of things to do around and never get bored. Kids friendly, lots of kids slides. Good Snorkelling right of the beach. Always recommend this place to my friends.

Barcelo Maya Caribe: Fabulous vacation!

The hotel was fantastic! Such a large area between 5 hotels, with variety in food, pools, but well layed out that it was easy to orient. The staff were all so welcoming, always with a smile on their face. Everything was very well maintained. The food was really good!! buffets, al le carte, and you could find something at any time of day. I never had to think about anything or worry about anything, it was absolutely fantastic!!

Occidental Costa Cancun: Amazing Resort

Occidental was a great resort for us. It was not very big. You came down from your room and the pool, beach and restaraunts were right there. Food selection and flavour was excellent. Distance from the airport was only 20 mins and rooms were spacious and clean. Enjoyed our short trip thoroughly. Will definitely go there again!

Occidental Cozumel: Incredible Resort

This resort was very well maintained and the staff was top notch. Pool side you will find a few iguanas that love to lounge around just as much as the tourists. Water was very clear and calm, and there were a lot of activities/water sports available each day. No shortage of lounge chairs either, we were always able to find a spot. Rooms were fresh and clean, well sized as was the bathroom. Royal level was well worth the upgrade. Every day, the concierge made sure everything was perf [... read more]ect. Highly recommended!!

Palma Real: Interesting

This was my third stay at the Palma Real. I have been to Cuba many times and don’t expect nor go looking for anything extravagant and welcome simplicity. I don’t mind this hotel for its location as it’s close to many amenities. The walk to the beach is not too far and it’s beach bar is pleasant and offers the drinks I wanted. The snack area there is also very nice. Probably the nicest bartenders and servers from the whole hotel were at the beach and snack bar. Unfortunately, the food [... read more] at the beach was not great. Although is free to the hotel guests, the bread/buns were so stale that it wasn’t edible. The rooms are aging but quite comfortable if you were lucky enough to have the air conditioning working properly. The rooms have refrigerators but again, you’re lucky if they actually work. The grounds are very well maintained and workers are out there every day attempting to keep it clean and tidy. The staff are quite helpful and pleasant. The food was good and plentiful unless droves of locals came to stay for a few days (which is their right because it is their country) but then there was slim pickings left for anyone else and lineups to get into the dining room. Garbage just tossed onto the ground and in the pools rather than into the trash which was readily available. Some are very bold/rude when there are lineups at the bar. Many times they were served before anyone else because they pushed through people. Very little manners or respect for others staying at the hotel. After three straight days of that, I was a bit fed up but then they left and things were back to normal. In saying that, not only locals were rude. Other groups of tourists staying at the hotel were beyond obnoxious. These people were also pushy and had no regard for anyone else. Blasting their music in the lobby for everyone else to suffer through. I don’t go to Cuba to listen to Russian Techno or French Canadian whatever it was but sure had enough of it by the time I left. Nobody could sit and have conversation over a drink at night because of other tourists and their behaviour. Glad they were having a great time but for everyone else it was over kill. None of that was fault of the hotel though. My biggest complaint when it comes to the hotel itself would be the terrible condition of one of the pools. Filthy and dirty. Literally falling apart. Mouldy and just plain gross. The hotel needs to fix this pool or shut it down because it’s a safety hazard! Would like to return to the hotel again sometime in the future but at this point I’m not too sure. All in all, I really liked my stays there including the staff but after this time I’m not sure if I will chance returning in the future. 🙁

Barcelo Solymar: Great resort

The hotel was okay, poor lighting in the rooms, but the beds and pillow were very comfortable. The food was okay I always found something I enjoyed. I enjoyed the location of the hotel. I read reviews it was a party resort there was lots of activities if that was what you were looking for but a number of areas where you can get away from that and relax

Barcelo Solymar: Do not go there

My husband and I went there for four days and I could not wait to go home. Room had no hot water, no blankets, leaking toilet. For two days we were requesting at least to fix hot water, and every time the answer was “we took your request “. On the third day my husband forced management to give us another room and we finally had hot water. Needless to say, the service was just awful, everyone from service desk to cafeteria staff were very rude. Greasy dishes, cockroaches in a restaurant, old  [... read more]lipstick on napkins. I can honestly go on and on. This place need a change. Don’t waste your time and money.

Palma Real: We love Palma Real!

This year was our 4th time to Palma Real. It was great to see returning guests we'd met over the years and awesome to see the employees of the resort. The easiest way to give an accurate review, is to say, 'you get what you pay for'... it's fantastic for us, works with our budget and we definitely love Varadero. It's dated, the food is okay, the bar drink choices are limited and the rooms are satisfactory...but for our family, it's what we can afford. It's walking distance to fantastic entertain [... read more]ment and the markets and the ocean is a two minute walk. The best thing about the resort is the staff, they're awesome

Occidental Cozumel: Great Resort

Wasn't sure what to expect. We were welcomed as soon as we got in with some punch. All staff extremely friendly and helpful. They all wanted to make sure we had a pleasant stay. Loved the rooms,clean, big, lots of water . No complaints on the food Lots of choices as I stay away from gluten and dairy. Al la carts were all delicious. Spend the day at the beach. Absolutely breathtaking. I honestly dont have anything negative to say. We'd return and recommend.

Barcelo Bavaro Beach: A little piece of paradise!

Just back from 10 day stay at this hotel and we wish we were still there! We were surprised at the size of our room and enjoyed the facilities offered. The food was excellent, offered a wide variety and everything was fresh. There were plenty of chairs both around the pool and on the beach which was very close to all rooms. The staff were courteous and security was present at all times. The only thing we were disappointed with was the fact that the hotel did not offer free wifi on the adults-onl [... read more]y complex. Wifi was available only in the casino at the Barcelo Grand Palace. We would definitely return to this hotel.