Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21829 Reviews)

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Leelee81  - 

Verified Purchaser

Grand Palladium Kantenah: Best family vacation!

We went to this resort during the Christmas holidays with our 3 children (13, 9, 7). My husband and I have high expectations when we travel and I have to say, that other than the food and the beach this resort surpassed our expectations. The rooms were clean, the grounds and pool area were beyond clean. The staff was extremely friendly and helpful. This resort is very spread out, however, they have a train shuttle and golf carts to take you wherever you want to go. It was extremely efficient. On [... read more]

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MuskokaTraveler  - 

Verified Purchaser

El Dorado Royale: Great time at this resort!

This was out 3rd time to a Karisma hotel, specifically the El Dorado Adults Only Gourmet Inclusive. The food is top notch and the service is second to none. We were on the Casitas side but had access to the full resort. All parts of the resort have a personal concierge in their section who will take care of anything resort related for you such as booking a candlelight dinner on the beach or having a bath drawn and champagne brought to your room on your anniversary night (actually I think they a [... read more]

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Lovemexico  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Very good resort

This was my second time at this resort! Very clean and well looked after. Staff are very friendly and food was great. Everyone was very helpful. Lots of ala carte options and no limits if how many we could use. Never had to scramble for a beach/pool chair as there were lots! A ton of wildlife too... Only complaint were the evening shows... They were mediocre. Overall a great time and I will be back for sure!!

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Yecart  - 

Verified Purchaser

Occidental Cozumel: Good resort.

Generally a nice resort, grounds are beautiful, beach is very nice, sandy with very little rock. It is a smaller resort and is a good choice for first time travellers to get started. The food was very good, buffets were plentiful, and always had lots of variety. The a la cartes were a bit of a disappointment, we found we enjoyed the buffets selections more. The rooms are ok, be aware that you are in a mangrove and the humidity is very high, so things tend to feel damp all the time, and it has a  [... read more]

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Pedrolol  - 

Verified Purchaser

Barcelo Maya Beach Resort: awesome resort

this was our first time in Mexico,but not the first time at a Barcelo...but this one at Riviera Maya beach was super clean and the staff was very friendly....food was ok lots of choices we always found something to eat..pools are very nice and clean,the best beach was at the maya beach resort just sand,and if you like snorkeling infront of the tropical and the palace is a good place to go to see lots of fish,stingrays and sea turtles...

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GarthW  - 

Verified Purchaser

Grand Isla Navidad Resort: Family oriented resort

It's a secluded resort with a small private beach. You won't see any trinket or souvenir sellers on the beach. The resort was very elegant at one time but now it needs updating. The entertainment is limited as well as the buffet.

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Bustamante 99  - 

Verified Purchaser

Barcelo Maya Colonial: Barcelo Maya Colonial

Everything was to a high expectation. The food was excellent. The complex very clean. and people was friendly an polite. Pool and Beach was kept clean at all times. Definite will go back again. I Had the best time of my life.

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Naizy  - 

Verified Purchaser

Selection Riviera Cancun: Would go back

Grounds were nice - rooms clean - food excellent - easy to navigate - pools large and clean - entertainment was one of the best I've been to - the only downfall was the beach was not that great for swimming - you need water shoes

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Vicstoy2  - 

Verified Purchaser

Occidental at Xcaret Destination: great holiday

From Jan.7 to Jan.14/16, we had an excellent time. We took our son, and daughter, and there spouse's, and three grand daughter's,age's 7,9,12. We found the hospitality at the Grand Xcaret, outstanding, and we never had a bad meal. The rooms are a bit dated, and need a face lift, compared to the pics that are shown in the brochure, but they are clean. The grounds were kept clean, the pools clear, and the entertainment fair,depending on your liking. We spent a lot of time in Xcaret Park, located n [... read more]

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Lkog  - 

Verified Purchaser

Dreams Jade Resort and Spa: Great vacation

Good food - no reservations needed and never waited for a table. A la carte dinners every night. Nice room, comfortable bed. Free wifi all over the resort and international calls. Nice pool area with friendly staff.

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Moose Jaw Family  - 

Verified Purchaser

Fontan Ixtapa: 3 star at most

We stayed at the Fontan Ixtapa Dec 24-31, 2015. The resort was too small to accommodate the number of people that were there over the holidays. There were not even close to enough pool or beach chairs. You were in line constantly for bar service and there is no evening entertainment. We purchased 3 "deluxe oceanview" rooms and requested king-size beds. One room had no balcony and none of the rooms came with king beds. I would not pay extra for these "upgrades" again. On the positive side: housek [... read more]

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Hans Guy  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Wonderful Experience at the Riviera Maya

We had a fantastic week at the Sandos Caracol Eco Resort, a wonderful experience ... Something new and different. This place has incredible jungles,mangroves, the cenotes, natural wells with crystal clear water. The priority is to protect all those natural wonders. Many animals live freely on the property - coatis, raccoons, sereques, iguanas ... there are monkeys, macaws, donkeys, and deer...most of these animals were rescued and very well taken care of. You have paths all through their jungles [... read more]

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Krystelle  - 

Verified Purchaser

Beloved Playa Mujeres by Excellence: Amazing vacation

We just returned from 1 week at the Beloved at had a great time. The grounds are small but beautiful, large spacious rooms, wonderful shower, good Mexican food but by far what set this resort apart was the service - whatever you wanted, they would try to accommodate. Food was generally good and never had a problem getting a table at dinner - it is nice not to have to book reservations. We stayed in a 2 story casita which I would recommend. The beach area is small but you can walk for miles if yo [... read more]

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ByNameByNature  - 

Verified Purchaser

Bahia Principe Explore Akumal: A true 5-Star Leisure Family Resort

In the family resort category, it is a true 5-star resort although some areas need to be improved to the reasonable level. The facilities are well maintained. The room equipments are working mostly. There are always some things do not work such as lights, plugs... The service are friendly with very capability. Food quality is well maintained in high standard. Comparing with its neighbour Coba and Tulum which are 4.1-star, the Bahia Principe Akumal can be a true 5-star family resort.

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TravelBee  - 

Verified Purchaser

Barcelo Huatulco: Very relaxing

We had a very relaxing time at the Barcelo Huatulco. The rooms, pool area, beach, everything was super clean, and staff was very friendly. The evening shows were totally entertaining. We tried 3 of the 4 restaurants and can highly recommend 2 of them.

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Peter B  - 

Verified Purchaser

Las Brisas Huatulco: Older, "tired", resort.

Resort older but well kept. Food excellent in the buffets. It has excellent beach for snorkelling. Staff is friendly. We found our rooms clean & quiet but it needed some renovating. Be prepared to do lots of walking & climbing stairs as the resort is spread out - good exercise to burn off those yummy calories collected! Downsides - no internet in rooms, most do not have a patio (that is an upgrade), only one snack bar located on the property.

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Cori2  - 

Verified Purchaser

Grand Palladium Colonial: Fantastic resort

This was our first time visiting the Grand Palladium in Mayan Riviera and we were not disappointed. Great weather,clean rooms, wonderful staff, amazing food something to appeal to everyone's taste buds. We were able to go to a different al carte every night without having to make reservations. The resort offers free Wi Fi though you may find it slow depending on where your room is. Evening shows were terrific and the best part is you can see two every night if you choose one at the Colonial and  [... read more]

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Ccameron  - 

Verified Purchaser

Barcelo Maya Colonial: Beautiful well maintained resort

This resort is part of a complex of 5 resorts owned by Barceló. If you want a resort that has everything then this is a great place - this place has it's own shopping mall, club, bowling alley and lots of a la carte restaurants to choose from. Our only complaint is that it was a little bit too big and full of people for us (having only previously travelled during low season to smaller resorts), but we also traveled during peak time where the resort was 95% full (so maybe not so much a complaint [... read more]

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David1  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: great!

This place was awesome! Beach, pool, Dylan Mikey, Luis were so much fun and great at getting people to participate on activities like games and volyball...no complaints about anything. Everyone that works there is great!

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Oceanfront  - 

Verified Purchaser

Grand Sirenis Riviera Maya: A nice resort for a quiet week

This is a fairly large resort. The grounds are nice, and the staff friendly and smiling. We had a small issue at check in, it was dealt with within minutes. No hassles! Ended getting an upgrade to the oceanfront section, which was amazing. Nice spa, too.

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