Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Allenmat2k  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great Resort and beautiful beach

We had a great family time at the resort. Pros: Wonderful resort, great shows, beach close to resort and private, good pools. Rooms were good Cons: Food(Bland - no spices) less - no vegetarian option

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Isadorata  - 

Verified Purchaser

JOIA Rose Hall by Iberostar: Amazing resort

Our vacation at lberostar Grand Rose Hall was for the second time wonderful! Starting with the employees : they all were struggling to please us. We were greeted every morning with smiles and questions about how we feel. They all work very hard. Hotel is very nice and rooms are kept clean permanently. I want to give special thanks to our maids who did such a wonderful birthday room decoration. Our butler Andree was top notch, permanently struggling to please us. Being repeat guests, we were invi [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Fantastic Resort

Everything was amazing! Staff were extremely friendly and accommodating. There grounds were well kept and beautiful! They offered plenty activities within the resort. It's like it's own little town. Very safe, and beautiful a wildlife in the resort

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Kathy55  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amazing Beach

We stayed in the over 18 section and the rooms were nice and clean. Our maid Mai was friendly and had a different towel art each day. The pool in that section was quiet and the staff were great. Our favorite part was the beach at low tide. You could walk out to a sand bar at the far end of the beach and see star fish and all kinds of other fish and hermit craps etc. We will be returning to this resort again .

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Lovely resort

Loved the resort!!perfect for family! We went to celebrate my husbands birthday we Got upgraded to a suite from a normal room! The day of his birthday they brought basket of fruit and chocolate for him in the room which I thought was very thoughtful of them.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: A great experience

Fantastic staff, great cocktails, an amazing beach and a clean pool. Couldn’t have asked for much more from our stay here. The rooms were clean and the rooms were cool to give you a break from the hot sun. The beach at this hotel is extremely clean. There is no seaweed and the water is crystal clear.

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Patty  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: EXCELLENT RESORT!

The property was absolutely clean. The wild life was beautiful. Our room was safe and clean. The staff were friendly and welcoming. The restaurant electives were fun and the buffets were plentiful with options. This was my 6th visit to this resort and not my last.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: The resort was nice and clean

The grounds were always kept clean. The food was good and there was always plenty their waitress were very warm and welcome and the service was amazing. Everything about the resort was great starting from the bed being made and the care that they took in doing it, everyone being welcoming and nice the food was great a large variety of things to eat at lunch, at the buffet for breakfast and dinner we were able to eat well. The vacation was very relaxing we enjoy it very much

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Carmella  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Relaxing Resort

Really nice resort with excellent food and very pleasant staff. We liked the gourmet and specialty restaurants. The star cafe is a pleasant surprise, offering excellent coffee and sweets. The room was tastefully decorated and spacious.

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Amazing resort!

We had a fantastic family vacation here (ages 3-60). Hotel was clean. Food was great. Staff was AMAZING! The beach was clean and we had no problems finding lounge chairs. The shows were great. Amazing performers. Would definitely come back to this resort.

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Nice resort

The grounds are big but easy to get around with a little leisure walking and golf carts are readily accessible anytime! The food was good! No complaints and that’s with having a restricted diet. A la cartes were very good! The rooms are great as well! Staff were very friendly from front desk to maid. It’s Cuba not Canada (spoiled?) Only thing that really needs attention is the No See Ums! Very bad for some people!

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Nice Resort Bad Food Poor Watersports

The report itself was quite nice with good rooms and accommodations. Amenities are quite spread out and a bit of a hike to everything. Folks that don't like to walk will always be looking for a cart for a ride. The close beach is OK with the water being a little on the murky side. The hotel staff seems more interested in getting tips to move chairs out to the beach when you arrive then having them set up and making the beach inviting. The chairs are stacked up away from the actual sitting [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Good resort

Overall great resort! We had a lot of fun. Hotel grounds were great. Staff was very friendly and helpful. Water sports and beach amenities were a highlight. Food was good but some people in our group caught some sort of bug.

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Good but not great

We recently (Nov2019) stayed at this hotel . It’s was our first family vacation with our little one who is 2. First impressions were that lobby was very nice and elegant. Staff quickly checked us in but did however try to get us to come to the “welcome breakfast” aka time share meeting. I knew this wasn’t going to be possible with 2 year old boy especially in the morning. It was my husbands birthday and told 2 staff members hoping there would some sort of surprise for him. I was totall [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Telnolies

This is a 5 star property.we ate at 5 different restaurants.All were excellent.beach was groomed every morning.No sign of weeds.Lots of chairs at the beach.All washrooms and hallways were clean.Had breakfast at three different buffet restaurants.All excellant and no waiting.Our room was great with a large flat screen t v.Saff were friendly and helpful.Thanks to Debbie McGuire for recommending this resort

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Nice hotel

Having never been to Cuba before I would say that the resort itself was very nice. The rooms were great and the staff was really amazing. They did their best with what they were given ie. supplies, food etc. What was not great were the Noseeums. They were horrible. The food was ok but need more fruits and vegetables. The shows (entertainment) wasn’t great except the aqua show.

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Average stay

Hotel is beautiful but needs upkeep . For a property that is 3 yrs old it is not well kept. Food is average and staff seems unhappy. Nothing is labeled at the buffet and the a la carte restaurants lack attention to detail ie take forever to come around with wine and lack ambience. Coffee at the coffee bar was great, don’t expect much at the buffet. Been to Cuba 7 times and have definitely had better. Pools were clean and drinks were great. Don’t understand the lack of pool towels especially [... read more]

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Tk13  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Amazing Resort and People!

Hotel is clean, bright and lively. Pools are spotless and the grounds are immaculately maintained. Rooms are spacious and the staff do a great job cleaning them each day. Food was wonderful, different items with each meal and day. The staff are so friendly and a pleasure to deal with.

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Private  - 

Verified Purchaser

Iberostar Grand Packard: Very happy with hotel after upgrade

Location was outstanding- centre of Havana good view of traffic and Spanish Fort Restaurants were outstanding - great food at North America prices Others facilities not used Friendly staff helpful Great walks out of hotel

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Private  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Amazing resort

Beautiful resort, excellent food, great service, friendly staff. We definitely recommend going to this resort. We stayed 10 nights in November and the weather was terrific. The beach was large with lots of cabanas for shade.

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