Riu Emerald Bay: Awesome Time

What a wonderful vacation - Sunwing was on perfect time both ways no delays - the resort received 2 bus loads of guests from our flight but the check in was very quick and efficient - the room was wonderful and the view was breathtaking we were on the 14th floor - the elevator issue was not a huge problem to us - wait times were acceptable but we had friends on lower floors that seemed to have longer wait times than us - the staff was always attentive at the restaurants and the beer was cold :)  [... read more]the food was good and we did not go to any of the specialty restaurants - more than enough chairs and loungers around the pool and the beach - the Sunwing staff at the hotel were the best we have experienced in all our travels with Sunwing. The only thing I would add is the lobby bar, beach area and pool area should have table service with drinks this would have made the stay that much more special - yes you can get up and get your own drinks but for a Riu I am accustomed to table service - for this reason I would not rate the hotel a full 5 star but overall good value and with the right price I would go again.

Riu Palace Pacifico: Best Resort Yet!

The Riu Palace in Nuevo Vallarta was outstanding. We got there on January 10th and stayed one week. We have been to many all inclusive in Mexico but this hotel was the best. I have never seen such a clean resort. The bathrooms were always being cleaned and I loved the private enclosed stalls in all their bathrooms. We booked a jr suite with garden view and ended up in room 8008 top floor with a great partial view of the ocean. The food at the buffet was absolutely the best we have ever enjoyed!! [... read more] Sea food in abundance for hubby and always a huge variety of other choices from lamb, beef, chicken and even turkey dinner. It was nice to go to the steak house and Krystal restaurants to be waited on, the food was ok but we did not care for the mexican or japanese restaurants. If you don't get in on the first seating they give you a buzzer and it alerts you when they have a table for you. No reservations required. BBQ lunch around the pool daily and menu changed daily..just a little late around 1-2pm. The live entertainment before and after the 9:00 shows were really great too, piano guy before and a live band after. If you want to party hard stay at the Jalisco. You can use their resort and the Vallarta as well but we never needed to, other than to use the washrooms on our walk on the amazing beach that goes on forever. This resort is a little more upscale. Mostly age 30 and up I would say. This is the first Mexican resort we could enjoy a nice glass of white wine. It was a Chardonnay but not too oaky. Make sure to ask for the Linjoi wine as it was the best. We ordered room service which is included and it was quick too. Top shelf alcohol everywhere. I drank Don Julio from dark bottle most of the time and the servers are fantastic. Be sure to tip them as that is how they make most of their income. We had a small incident with our room upon arrival that was taken care of quickly and they sent us up a delicious tray of chocolates. We especially appreciated Noeh in the Lobby lounge in the evening as he learned how to make a special martini drink we explained to him and every time we walked in he started making it and the server Jenny at the lounge was also always so pleasant and attentive. Also Geeser at the pool bar remembers everything you order and how to make it just the way you like it. The only thing I would suggest is that they have an adult only area at the pool and another washroom closer to the beach. Also a non smoking area around the pool or a designated smoking area would have been nice too, as some people are just ignorant with their lack of manners regarding the smoke. Great vacation overall. We will be going back!

Riu Palace Riviera Maya: Excellent service and food.

Service is excellent. Food is great. They have updated the hotel but preferred the old look. The resort is clean and the beach is well maintained. Asked to change rooms only because first one was closed in by concrete wall with no view and became very hot.

Riu Republica: So Much Fun

My husband and I were in need of a re-set and we certainly got it here. What an amazing week!! The hotel room was perfect, the grounds beautiful and the entertainment lively. We spent every day relaxing by the pool, walking on the beach and enjoying the grounds. The food was delicious, we ate at the steakhouse and Italian but found the buffet was the best!! The pool parties were amazing and the beach party was a lot of fun. The entertainment guys did a fabulous job keeping everyone moving!! I wo [... read more]uld highly recommend this resort to anyone looking to have a great time!

Riu Guanacaste: Good time

I really had a great time at this hotel. Food was good. The white party on Friday night was a blast! The only thing I would change would be to clean up the beach a bit. Very rocky. Also the resort has become a bit dated. A renovation would make it a perfect place. Costa Rica is an amazing place. I love it here and I’d go again 100%

Riu Emerald Bay: Beautiful and Clean Resort

My family and I stayed at the Rui Emerald bay for 7 days Jab 2020 and it was one of the cleanest hotels I have ever stayed in. The pools were amazing, cleaned everyday, there was even a heated pool. The grounds were immaculate. Hotel staff were friendly and accommodating and the food was good. Beach was clean but lounge chairs we're a distance away I'm assuming because if the property line. The only complaint I have the elevators, there were only 3 elevators working and the wait times were [... read more] unbelievable. One day I waited almost 1/2 hour for an elevator taking the stairs up and down twelve flights of stairs multiple times a day was not fun or relaxing. Overall I would recommend this resort.

Riu Palace Mexico: Amazing resort

The hotel is very beautiful, clean , the personal are great and helpful,the food is amazing,so many different dishes and very tasty, food for everyone. We will definitely go back there.We have been in many all inclusive vacation in different places, but this one is the best.

Riu Flamingos: Awesome resort

This is our third time at Riu Jalisco. We really enjoyed our week long stay. The only thing we’d change is to heat the pools. They are freezing cold! We went to the Riu Vallarta to see friends and their pools are so much warmer. Food is excellent and the staff are so friendly. I would definitely recommend this hotel.

Riu Palace Costa Rica: Riu Palace - great experience

Resort staff were friendly and helpful. The grounds and indoor facilities were well maintained. The restaurants had a variety of food to meet everyone’s needs. My favourite was the Italian restaurant. The Sun Wing representatives spoke fluent English and were very helpful. My only recommendation would be to offer a longer tour in the city of Liberia and leave the coffee tour on a stand alone tour.

Riu Palace Baja California: Riu's Best

The Adult's only did not disappoint! The whole place was kept immaculate from the grounds to the rooms and washrooms and all food areas. Front desk service was the best I've ever experienced (in over 30 years of travelling to the south) The food in the buffet was better than most, and did not even tire od it in 2weeks.Even the house wine was better than most other all inclusives. Especially the Linaji Sauvignon Blanc, and some good Cabernet Sauvignon as well. A better steak could be had at the [... read more] Japanese Ala Carte than the Steakhouse. (no need to book in advance was the best) Pools were great with plenty of loungers. Only used the Spa for steam room as massages were pricey as usual. (good quality massages available in town for $17-30us dollars with professional service) the beach is clean, a bit hard for walking and not ideal for swimming, but the pools were excellent.

Riu Flamingos: Amazing resort

Great service,great food beautiful beach make the great vacation, so glad that we visit Riu Jalisco everyone is so helpful making sure that you are happy in and out of resort...and thank you Janet Merrill

Riu Yucatan: For seniors, a review of Riu

Resort had two buffet restaurants with above average food, with open porches which we preferred more than the specialty restaurants. The lounge chairs were plentiful but for those of us who prefer shade, there were not enough covered spots on the beach. The ocean was rough all week so bobbing in the water was just for the younger braver guests. Like most resorts, the main pools were often noisy with loud music. But the pool near check in was always delightful and quiet. The room we were given wa [... read more]s a modest size, with a very tiny toilet room and no privacy between the bed room and the shower. Our room was away from the noisy areas but many of the rooms were not. We had the ground floor but for those on the second and third floor there were no elevators, only stairs. The main entertainment began each night at 9:45 pm which was much too loud and much too late for us as seniors, and much later than entertainment started at Pullman, our previous Cuban resort. Staff in the Riu restaurants were good. Sunwing flight times were good but the seats on the down flight were quite uncomfortable - not unlike some Transat flights.

Riu Palace Costa Rica: Excellent resort

Beautiful resort. Quick check in. Friendly staff. Clean rooms. Amazing buffet. Lots of choices. Good a la carte restaurants. Never a problem getting a drink, whether at the pool or beach. Always lots of loungers available. Did not need to "reserve " in the morning. The only issue was the wind. This time of year it can be quite strong, but it was hot hot hot.

Riu Republica: Great Place to Get Away

We really enjoyed our stay and met many great people. Many Canadians, Lots of Russians, few Americana, and Spanish. Entertainment and Food were amazing, New Facilities and Friendly Staff. Drinks are served at the beach, and never an issue finding a beach chair. On-site Water park.

Riu Palace Paradise Island: Beautiful hotel

Clean. Beautiful rooms. Heated pools. Amazing staff..good food.beautiful beach. What more could you ask for? Enjoyed the location and the little things like the coffee bar and fridge in our room. Will be back. Check in and check out were easy.

Riu Republica: Resort 5*, food 3*

Hotel was good overall, great staff and customer service, all was good except for the food. I checked with at least 15 other travellers and said the same. This is a very large hotel with people of all ages but mainly between 20-35. Even though there are approx 1500 rooms, there was no waiting in line anywhere. Show was also decent as well as the music band that played every night.

Riu Palace Costa Rica: Big resort

The pool areas were amazing, no shortage of places to lay - so many pools for all its guests. Even had a water slide area in front of the hotel for kids. I was under the impression it was an adult's only, this is not the case. The rooms are dated and worn but very clean. Our sinks plugged every other day but they were quick to come and fix them. The buffet was the best place to eat (along with the bbq's by the pool areas). Ate at their steak restaurant the first night but the steak was i [... read more]nedible. Full of fat and grissle and couldn't even cut through it. Entertainment was good with lots of variety however was disappointed on their International night that they didnt honor Canada. It was very very windy so the beach was not the best place to be with sand blowing everywhere. Beach is brown sand but that's because of the volcanos close by. Workers very kind and helpful. Found out Riu Guanaste has a sports bar which would have been nice here as the restaurants closed at 9:30. You had to line up at the restaurants for sitting at 6:15 or 8:15. No reservations. Buffet was the best option for us each night. Locals (not staff) aren't fond of those that stay at the Riu as apparently they crossed a few boundaries with environmental laws when building the resort. All in all weather was amazing and the pools were great.

Riu Republica: Nice place to stay

Riu Republica is really nice place to stay. The staff are friendly and well trained. Overall the place is clean, close to the sea and offers a lot of possibilities. The food is good. Drinks could be better in quality and variety but still fine. The beach is perfect for people who love waves. Swimming pools are good. We were happy to stay there.

Riu Ocho Rios: Great Resort

January 2020 - been there 2x and never disappointed... staff and food are excellent not to mention all the beautiful pools... the weather was not a 100% very very windy so unfortunately could not enjoy the beach with the strong waves and sand blowing... but that is something out of everyones control!

Riu Palace Antillas: Riu Palace Antillas

Went for 9 days Sunwing Flight Delayed 1.5 hrs going down, 15 minutes coming home - not the 1st time with Sunwing Upon entering hotel room noticed a "musty" smell - complained to Front Desk who sent Housekeeping up who in turn sprayed air freshener Next morning examined room thoroughly - back of curtains covered in black mold, back of bed runner covered in black mold, furniture and ledges dusty, fire system horn covered in dust, bathroom floor and tub was disgusting Front Desk moved us to [... read more] another room within 2 hours - that room had issues. Toilet not working, safe not working, lamp shade had mold. 2nd room was much cleaner then 1st room was. Hallway was dirty - did not look like the carpet was vacuumed the entire time we were there No quality control on cleanliness of rooms and hallways Rooms and hallways need upgrading Other areas of the resort were clean and well kept. Grounds were kept nice. Outside staff always sweeping/mopping. Pool/Beach Bathroom cleaned up constantly. Staff was overall not friendly or inviting Paola, at the beach towel booth, was so friendly and fun. Keep this staff member happy!!! Food was excellent, buffet was amazing Best Restaurant we found was seafood restaurant Beach was nice; however, debris/cups/etc were not cleaned up from beach on daily basis Resort close to airport This place is all about numbers - fill the place up.