Secrets Aura Cozumel: CHIC Punta Cana

Great service in the restaurants and bars! New years Eve entertainment was the best ever! Great entertainment throughout the day and evening. No standing in line for restaurant reservations, they give you the pager and you can go to the bar for a glass of wine and they page you when your table is ready. Great diversity of a al carte restaurants with no limit on how many you can go to! Hotel is very clean and the maid service is excellent.

Barcelo Maya Colonial: Amazing Resort

Wonderful resort, amazing and accommodating staff. Pool and Beach was great with lots of seating. Food was absolutely amazing. Staff work really hard and are friendly and personable. Can't wait to go back!

Grand Sirenis Mayan Beach: Amazing resort

Beautiful, clean resort. Interesting wildlife throughout. Loved the pools including the swim up bars and "foam party". Everyone enjoyed the lazy river over and over again. The young people in our group enjoyed the disco and we all liked the lobby bars. The food at the buffet is varied and excellent. The Mexican a la cater was good too. Rooms are spacious and comfortable.

Royalton Riviera Cancun Resort and Spa: Room not what we expected

The room we had was not what we expected, the tripcentral website described it as a Luxury Junior suit and the hotel named it as "Studio", we expected separate room for the kids but we ended up in the same room with two queen beds.....I have been booking my trip with you since over 6 years and this time I had this disappointment.....other than that the service was good and the food was excellent....on the downside the see was not clear water

Blue Bay Grand Esmeralda: Great resort

The resort was well cared for. The staff work very hard to keep everything clean. The food is very good at both the buffets and a la cartes....something for everyone. Service was excellent...never an issue getting a drink or coffee. The beach is not good at all....very narrow and lots of seaweed. The workers do their best to rid the beach of this but it is a constant battle. The shows in the evening are typical....not great but they try their best. Had a great time on New Years Eve at the beach  [... read more]party...champagne & fireworks! Fun way to ring in 2016!

Riu Santa Fe: Just barely OK

The hotel was just OK. The location was great and we loved the beach. The buffets and food and beverage overall were not good. As well the hotels bedding was disgusting. The hotel does not have electronic keys so we were worried about security and who else may have access to our room.

Riu Santa Fe: Can't wait to go back

We absolutely loved the resort. Staff was great and the breakfast and dinner buffet's were amazing. The location was perfect, beach, pools and views were incredible. We had ocean view in building 7. Highly recommend an ocean viewith when booking. Well worth the money.

Bahia Principe Explore Akumal: Beautiful Resort

The resort was clean and well kept. Everything was perfect during our stay. The resort was busy however we could always find a lounge chair and no problems getting into the restaurants. The staff were very friendly and happy to serve us. The food was amazing. I would definitley go back!

Grand Palladium Kantenah: Okay resort

Too big, especially walking around with children. Food is very average. Staff friendly and nice. Beach is nice but amenities were less than what we expected. Place too far from Cancun and therefore, too much travelling time for excursions. Hotel is poorly managed as one gets different information from different people. Despite all this, the price was not cheaper than some of the better resorts that we have stayed at previously. I don't think our agent understood our needs and the recommendation  [... read more]was not good for us. The prepaid cards did not work at all.

Playa Los Arcos: Los Arcos

Not much that needs improving, Old Vallarta so it is in a great location. Staff pleasant and helpful. A bit slippery around the pool. Wanted to take one of the carved doors home. Loved Angie who operates the spa because my manicure is still perfect.

Holiday Inn Resort Los Cabos: great family resort for the price!

We were a family of 8 adults and 1 toddler visiting the Cabo area over Christmas and this resort met our needs. We expected to pay more over Christmas. Grounds and all areas of hotel were very clean, although rooms are getting a bit worn, especially bathroom tiling. Staff are very friendly and cannot do enough for you. The drawback at this location is that the beach is not swimmable but there are 2 beaches nearby that we enjoyed swimming at...one a half hour walk a way and the other a 10 minute  [... read more]taxi ride away. Despite the Christmas season, we found this to be a relatively quiet resort as entertainment shut down by about 10:30. We frequented the a la carte restaurant for the most part and found it to be satisfactory. We did the omelette station for breakfasts. One does tend to get tired of the buffet. With 2 restaurants, we would consider dining options to be limited but we made it work for us, with the occasional meal off resort.

Royalton Riviera Cancun Resort and Spa: Very fine resort

The hotel is beautifully designed, spacious, ample facilities and architecturally creative and very attractive. The staff are very friendly and helpful. The accommodations are spacious and attractive and the facilities excellent. The food is bountiful and very varied and the quality is adequate. All in all a most enjoyable and memorable stay.

Grand Palladium Vallarta: Grand palladium vallarta

We recently travelled to PV and stayed at the grand palladium Vallarta. Hotel was very clean and food was good, and staff were very friendly and helpful! You pay for what you get I wasn't happy to hear people complain about the resort as I feel it is about a 4.5 star and other people I guess don't! For the people that want to complain common I can see if you payed 15,000 or more on a trip you should expect people to jump to your needs but really reality is you won't get in anywhere. Stop complai [... read more]ning and just enjoy it for the time you travel and guess what you don't have to go back if you don't want to! All I saw the whole trip was the employees working there butts off to make the resort what it is... We travel lots and Mexico is one place you don't see employees sitting on there as* getting payed for nothing.

Allegro Cozumel: Great people!

Overall it was a good resort. Some hot water issues but the staff made it all worth it. New Year's Eve was awesome!!! Everything pretty much shut down by 11:00 pm. The Snorkelling was fantastic. Definitely go to the reefs!!

Grand Oasis Palm: COMFORTABLE RESORT

The only thing we could complain about was the lack of beach chairs. Guests got up at 6 am just to be able to have a chair during the day. The beach is small but they could still fit some in. The ocean is great clear and no waves at all good for children. The food was very good Maki Taco great and La Bamba great seafood lunches. The standard room is large an the AC quiet. The staff are nice people and helpful. This was the only place we have stayed n Mexico where the Time Share People (Vacation  [... read more]Club) respected your wishes once you said you were not interested.. Therese Romero one of the sale persons actually got us chairs the first day. We thought she was Staff at the Hotel but she was a sales person and would not take a tip.

Playa Los Arcos: Very hospitable

The location was perfect and all the staff made our vacation very special. Spending Christmas in puerta vallarta was most exciting I would definately return here in the future. I can see why there are so many repeat customers. all the meals were very tasty and special thanks to Manuela gir my daily nachos Pico de Gallo and guacamole.

Riu Palace Cabo San Lucas: Excellent service

RIU Palace turned out to be one of the best vacations we have had....excellent service, comfortable rooms, a great choice of restaurants with very good food, excellent and clean gym, and with smiling staff all over.

Bahia Principe Escape Sian Ka'an: It was OK

Overall the stay was ok. Great NYE party! I am not sure how the resort is considered 'luxury'. We spent a lot of time at Akumal pool/beach. Some shortfalls in service, for example: - having to explain how to make a white wine spritzer to each staff member every time you ordered - poor English of the staff (practically non-existent), it was so difficult to communicate - we were there only 3 nights, some accommodation should have been made for us to visit at least one of the a la carte restaurants [... read more] but were told no availability (only 5:30/10pm seating times) - 2 beds requested, when checked in the beds were pushed together, had to call twice then wait for them to be separated - rooms are small - being told at the restaurant you can't come in because of a wet bathing suit (first time I've experienced this at any resort, it is the way it was communicated and no attempt to accommodate in any way, ie provide to sit on a towel) - no snack bars, food areas where you can eat in your bathing suit etc. (only 1 at Akumal and it is far away from the main area) I would not return to Sian Kaan, however would consider/recommend Akumal if returning to the area.

Occidental Cozumel: Beautiful resort

I would recommend this resort to anyone-Its a nice small hotel with great food beautiful beaches, and friendly staff. The only downsides were the mattresses were very hard, but after a couple of days you get use to them-Rooms were nice and clean!!

Grand Oasis Riviera: Beautifule Resort

Stayed at the Grand Oasis Tulum over christmas and new years. The reort is very beautiful but didn't realize how calm of a resort this is. We were always looking for things to do and had a problem once we got back. Had some pictures taken with a monkey and paid for 4 pictures and once we got home there were no pictures. The hotel is trying to recover these for us. I will rate it as a 4 star cause due to some mishaps the reort and staff were great