Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5959 Reviews)

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Detroit  - 

Verified Purchaser

Grand Muthu Runaway Bay Club Caribbean: Wonderful resort

Excellent vacation at Royal Decameron Club Caribbean. Clean, friendly and well staffed would definitely book another vacation at this resort. Cannot add to my comments above I think they say it all.

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Private  - 

Verified Purchaser

Royalton Negril Resort And Spa: Worst service level - Total waste of money

Let me start with the good points - Royalton Negril has best views swimming pool is facing the carribean sea. That’s the only good point. Service level of the hotel is the worst I have ever seen. We have been going to carribean for last 10 years. Rooms are very outdated. Food is below five star level. Two days in a row we got rotten pasta from Buffett. Waiters and staff are rude and very lazy. Their Al-Carte restaurants are very dirty table mats are filled with stains. And food is worst their. [... read more]

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Avi  - 

Verified Purchaser

Excellence Oyster Bay: Amazing resorts

It’s great resort the room excellent the service it’s great the food also amazing I. Going to refer people to that hotel only the service sometimes to slow I guess the have take that to consideration to changed

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Oleg Valov  - 

Verified Purchaser

Catalonia Montego Bay: Great hotel

Amazing staying for 10 days: food delicious, beach very good, staff very helpful , property in good condition, also Italian restaurant the best in my family, weather very good and sea the best, close to airport

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Private  - 

Verified Purchaser

Sunscape Splash: Room for improvement

First the good, very close to airport, grounds are nice, can watch cruise ships come in and dock in bay behind hotel, food was good, great jerk chicken, buffet had good variety, has three pools, adult pool has swim up bar was never crowded and kids pool on other side of swim up bar which was nice for people with kids, they could enjoy adult pool and still keep an eye on their kids. Italian and oriental restaurants were very good. Now for the not so good .Service in buffet was the worst I  [... read more]

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Great resort!

Overall good resort; Pros: - lots of restaurants - good entertainment Cons: -small beach - make sure to request ocean view or else you’re across the street. Great country, great people. Highly recommend any sandals.

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Carmen444  - 

Verified Purchaser

Riu Montego Bay: Beautiful resort.

Personally I think that this resort is beautiful . Not just for couples but amazing for families as well. The staffs ,security and our sunwing rep was amazing. For example I had forgotten one piece of my luggage on the bus that took us from the airport to the hotel and realized it was missing only after the driver drove off. I mentioned it to the bell man and also to the front desk. They told me that they don't have a direct number for the driver however they assured me that they would pass the  [... read more]

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Private  - 

Verified Purchaser

Grand Muthu Runaway Bay Club Caribbean: Low key

This was a nice place the rooms were lovely as was the staff. They seemed to be understaffed though which was frustrating for the few staff members. The beach was gorgeous, but the food could have been better.

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Dlt2199  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Fantastic vacation

Right from check in we were welcomed with a drink. Check in was very quick. Food selection was great and varied day to day. Beach was loveley with shade always available.Customer service manager supplied a fruit plate and champagne to help celebrate our anniversary. Rooms are large and clean with great ocean views. Kem at the lobby bar is amazing as well as the lady bartender at the pool bar. This is a small resort with everything close at hand. Coffee bar was great. Overall a wonderful resort w [... read more]

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Nathalie50  - 

Verified Purchaser

Sandals South Coast: This resort is the bomb chicadee

We had an amazing time at the sandal south coast resort. The place looked amazing, the grounds were immaculate clean and fresh. The staff was warm, welcoming and friendly. The food was of high quality in all restaurant and delicious, a lot of variety. The rooms all have ocean views and are specious , stocked mini fridge and the bathroom was big and always cleaned. There was so many activities we enjoyed all water sports motorized and unmotorized and all equipment was in great standing order. The [... read more]

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Private  - 

Verified Purchaser

Club Ambiance: Amazing staff

Grounds were beautiful and well kept. Relaxing atmosphere with lots of privacy. All staff were very friendly and helpful. Always great service from staff. The beach however needs much improvement. No beach for swimming. Water pressure for showering was low at times.

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Cindy  - 

Verified Purchaser

Riu Palace Tropical Bay: Love this Resort!

We were very impressed with this hotel. Everything was so convenient with many amenities. Food was very good quality, and we especially enjoyed the jerk chicken place on the beach for lunch. The beach was truly amazing...so clear and calm. It was like being a pool! Will be going back for sure!

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Private  - 

Verified Purchaser

Club Ambiance: good week here

the place is older.. that did not bother me. was there room for improvement well i saw efforts being made and that was good enough for me. it was very clean and very adequate and i was not bothered by the other issues. the main one was the water, but no problem mon, i figured out how to work it. im easy, others not, i get that. my room, up the stairs from the lobby in one of the honeymoon rooms, was comfortable, had a great view, nice big bathroom. very nice jamaican food hit the spot. my needs [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: No Beach

Overall the resort was nice; food and service was average. There was no real beach on the resort, just shallow and rocky. Also, they called us early in the morning 930am to ask about our review while we were still sleeping.

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Private  - 

Verified Purchaser

Riu Montego Bay: I want to go back

The Hotel Roy was amazing. The entertainment team make it a priority to make sure people are not only relaxed but are having a good time. The pool and beach are beautiful and they had a lot of options for excursions. The food was also amazing.

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Private  - 

Verified Purchaser

Grand Palladium Jamaica: Amazing resort

I stayed at the Grand Palladium resort and Spa we had a great time the staff treated my family so amazing . The food was amazing jerk chicken to the Ackey and selfish .I recommend this is the best place to go.

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Private  - 

Verified Purchaser

Coco La Palm: Another great stay at Coco

We love everything about Coco La Palm that is why we continue to return for the past 5 years. Staff, food and rooms are all great. We like the older section of the hotel, its right there in a minute walk to the beach (don't like to climb stairs). Upgrades are starting to happen in this area can't wait to see the changes on our next trip. Thanks again for another great vacation Coco.

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Deloris  - 

Verified Purchaser

Riu Palace Tropical Bay: Amazing Resort!!

The hotel was very clean,the grounds were clean and well maintained. The food was delicious and the workers were very friendly and helpful. Shout out to Twain and Travere working in main dining room,thanks for your excellent service.

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Alice2012  - 

Verified Purchaser

Grand Decameron Cornwall Beach: One of the best !

This place was a delight to stay there the rooms were very Spacious with everthing you need and if it not there they will be more then willing to cater to your ever needs. The food was so exquisite, and there was so much to choose from .they had dishes for the young to older ones like myself .I just loved trying things for my firest time . Boy was it all great I do say so myself.The only thing I had a proublem with, was hard to connect to there internet other then that I'd give it a 41/2stairs  [... read more]

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Private  - 

Verified Purchaser

Jewel Grande Resort and Spa: Amazing resort

This was the best resort we have ever stayed at. Everyone was so friendly and welcoming from the moment we arrived. The grounds were very well maintained and the rooms were very spacious and clean. They truly treated us like royalty. We were a big group of 24 and they always accommodated us. We were able to make dinner reservations before arriving which made it so much easier. The management went over and above for our group by setting up special dinners and service. I highly recommend th [... read more]

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