Riu Flamingos: Best consistent value

I have stayed at the Riu hotel chain about 10 times. They are a wonderful luxurious hotel chain that offers consistent value, high quality standards with regard to facilities and grounds, and excellent service. As with any vacation there are occasional annoyances but they have always been very responsive to resolve them. I am particularly happy with the association that Sun wing vacations has with the Riu chain and I hope that this will continue with WestJet.

Bahia Principe Explore Coba: Lovely resort

We truly enjoyed our stay at the Bahia Coba. Lots of activities, food was good, staff was very friendly. It is more of a family resort. Lots of kids with a fun waterpark. The shows were great. I think they could use a little bit more entertainment in the evening after the shows. Maybe the sports bar could have music/a band for later night dancing/socializing other than that a great place to stay. Ps… it is a long drive from Cancun airport (1.5 hr) but once there other areas are close (ie.. Aku [... read more]mal/Tulum)

TRS Coral: The best !

The hotel was amazing we got engaged on a sunset tour and they decorated our room and everything. Our butlers were also amazing (viney and Ed) housekeeping was also great they would do anything you asked extra towels, more chips anything. If you’re getting drinks by the pool Fernando was GREAT he’s quick and he knows what you want even if you don’t. I don’t really have one bad thing to say except the food was not amazing everywhere but there was always something and the drinks were great:)

Bahia Principe Escape Sian Ka'an: Amazing resort!

The resort was very clean, had great service, and had tons of amenities. We never had to wait in a line at the bars or the buffets. Food was great, especially the snack bar breakfast! The nightly evening shows were very good. Reservations at the a la carte restaurant we’re very hard to get though.

Margaritaville Island Reserve Riviera Maya: Amazing Resort!!

Beautiful resort, nicely laid out and everything is near by. Christian at the pool bar is excellent. The Land Shark is the place to go to in the evening, always something going on and the food is great. We really enjoyed the Margaritaville theme with Jimmy Buffet lyrics all over surf boards and along the walls. No complaints about the resort itself, but it has no beach at all and also they could be better organized for the transportation to and from the resort. We were left waiting on both oc [... read more]casions and the hotel staff weren't sure if we would have to hire a taxi to bring us to the airport, luckily after they made a few calls someone finally arrived to bring us. Like I said, the resort is amazing and has a beautiful atmosphere,amazing food and friendly staff, would definitely go back.

Grand Park Royal Cozumel: Amazing hotel

Great location not so far from main port as well as city’s centre. Grounds are kept impeccable and staff are friendly and always willing to help. Kids club activities are well designed and fit a big range of ages

Park Royal Beach Huatulco: Recommend this resort

Although it's a tad bustling for us quiet folks, I still recommend this resort. It's terraced so involves a bit of walking up and down to your room and to the beach dining hall BUT the open-air truck is always there to shuttle you. Plenty of activities around if you want them. When we're there (Feb/Mar 2025), the food is plentiful and of good variety. The staff are friendly and attentive, and the house-keeping very good. Depending on your booking, your room can be very spacious, such a trea [... read more]t! Some nights, music can be loud but usually quiet down around mid-night. Within walking distance, you have a few mini markets, pharmacies, a couple decent restaurants/cafe, an art gallery, and massage places. Not too far away there're towns such as Santa Cruz, and La Crucecita to explore.

Bahia Principe Explore Coba: Amazing

The hotel grounds were immaculate, always kept very clean and very beautiful. The dining area was easily some of the best we've ever seen and the selection of food and quality food was a 10 out of 10. The only thing better than all of this was the customer service we received from all the employees thatwere always so friendly and eager to help with anything we needed

Bahia Principe Escape Sian Ka'an: Amazing experience overall, would highly recommend especially for it's price

Had an awesome time. Pros: Beaches and pools are fantastic. So many activities with access to all 4 resorts. Buffet has tons of options, mexican cuisine was obviously the best. Cons: Sian Ka'an is far from the other resorts, shuttle takes 15min to get around, its a fun ride though. A la carte restaurants were pre-booked when you arrive and it's difficult to change reservations. Food at the a la carte restaurants ended up pretty meh, stick with seafood and avoid the international cuisines (asia [... read more]n, italian, french...).

Riu Palace Costa Mujeres: Very clean and great resort!

The hotel has an incredible amount of staff working there. The grounds are impeccable, everything is always cleaned, touched up, upgraded, etc. which makes it feel like a new and fresh resort. We've been here twice now and want to keep coming back. The beach is always clean of seaweed, beautiful sand and water is just amazing turquoise blue. Food at the buffet was pretty good - lots of selection and we've never felt hungry even at peak times. Drinks variety is good and the cafe is amazing to h [... read more]ang out at in the evening. Service at this hotel is definitely one of the best in Quintana Roo area. Travelled with little kids and everyone had a blast!

Iberostar Selection Cancun: Real nice place

spent week in april at this resort, place was very clean ,staff continuously cleaning, pool awesome , food was good and there was lots of it , drinks very good and just about anything you can imagine , staff very helpful and friendly. The only downside for me ,being a smoker, was just one smoking area on entire resort . But overall would highly recommend this resort . Neil

Marival Emotions Resort and Suites Riviera Nayarit: Great resort!

The resort is in a great location. The beach is great to walk on when the tide is out. Its really flat. You can walk towards Bucerias or go the other way towards the Marina. The workers at the resort are very friendly and helpful. The food is very good in the specialty restaurants. The food in the buffet was average. The gardens and pools are very well kept up as the resort it self. I would recommend this resort.

Moon Palace Cancun: Fantastic Resort

Luxurious Room with a great view of Gardens and Oceean. Great Bars located everywhere from lobby to beach pools. Great Pool with both party and quieter areas. Fantastic Dining experiences with many choices. Great Golf at the Attached Nicklaus courses. What more could you want?

Ocean Coral and Turquesa: 3 star resort

The beach is very nice with white sand. You could walk in front of a lot of resorts. The grounds were kept very clean and they have several pools. The pool with the swim up bar had lots of activities and music most of the day. There is a relaxing pool which was nice and you could find a seat before 9am. There were no seats available after 9am so if you are going out for the morning you will not be able to sit by the pool for the afternoon. The buffet always had a great variety of food bu [... read more]t it was always barely warm. There were several items that were raw, such as eggs (even the omelet station which you don't notice until your at the table). The service tended to be slow with us not getting refills or dishes cleared for some meals. The room we got was not nice. The AC wouldn't go below 24 degrees. We did report it twice and both times were told it was working. It did feel cool when you walked in but it was 30 degrees outside. Sleeping at night was awful. The toilet has a glass door dividing it from the bathroom so There isn't much privacy. The staff were all friendly. Beware as soon as you are checked in they try to hand you off to timeshare people saying they will explain the resort.

Hacienda Buenaventura Hotel and Mexican Charm: Great Smaller Resort With Authentic Mexican Flavour

After thoroughly checking this resort out on line, I decided to give it a try. Not disappointed. Although not on the beach, the location was perfect for us. Nice grounds, gardens, warm pool, plus lots of loungers and shade to enjoy the excellent wait staff. Buffet was fine. Omelette station excellent. Different themes for dinners with Mexican fiesta on Saturday. Special a la carte restaurant was quiet, cool and intimate. Rooms adequate and comfortable. Beach club a short walk if you prefer. Can’ [... read more]t say enough about the staff. Would return again.

Bahia Principe Explore Akumal: Over promise, Under deliver

THE GOOD... Overall the property is very large and beautiful and aging but quite well maintained. There are many pools (both busy and quiet) and expansive beach areas with safe swimming and decent snorkeling areas. There is no shortage of beach / pool recliners to spend a few hours in the sun. A very unique feature is the transportation system that is made up of a large number of large modified golf cart like vehicles that travels the many pathways and roadways throughout the resort on a regu [... read more]lar schedule. This is free to visitors of the resort. Most staff were quite friendly and helpful, with the exception of some front desk staff who tended to deflect concerns. Our visit to the Spa for a Mayan Massage and Reflexology treatment was excellent! our therapist was Berenice and she was excellent! Definitely the highlight of our week. THE BAD... Depending on the package and individual resort that you purchase there is a promise of dining at the specialty restaurants. The package we purchase was at the "Luxury" Akumal Resort which was supposed to include daily dinners at their specialty restaurants. Upon arrival, however, when we tried to book our dinners we were informed that all the restaurants were totally booked for the week! It was only after many heated discussions with several staff including 3 managers that we were able to get 5 of 7 bookings. Most of these were only discovered at the last minute after checking with the "entertainment" coordinators multiple times during the day! THIS CAUSED A LOT OF FRUSTRATION AND STRESS...something you go on holidays to avoid. Sadly, we have experienced the same frustration on previous visits to this resort but hoped that things would have improved. This resort was technically "all inclusive" but proved to be not really the case. The specialty restaurants had nearly as many choices on their menus that were available FOR AN EXTRA CHARGE as choices that were included, including liquor. The many bars had a reasonable amount of recognizable "premium" brands of liquor but when the staff poured drinks I always saw them use unrecognizable domestic brands? of cheaper liquor. The mixed drinks that included fruit juices all had a very UNPLEASANT chemical like taste which resulted from using cheaper fruit juice alternatives / concentrates. When I asked what type of red wine was being offered at dinner the waiter just laughed and declared that he did not know. Upon reading the bottle he was right. There was no grape variety listed, it just said red wine. Same for the white. (Unsurprisingly it was not good). But unsurprisingly you could actually purchase FOR AN EXTRA CHARGE a named bottle of Merlot, Cab Sav, Pinot Noir, etc. The same applied to some of the resort bars that were open in the evening. Despite displaying moderately premium brands of liquor, they were only available at EXTRA COST. We experienced several minor irritations with our room that included loss of TV signal on three occasions, malfuntion of the in room safe, and malfuntion of our room access key. While none of these were serious they took multiple conversations / visits with hotel staff to rectify. FRUSTRATION AND STRESSFUL! CONCLUSIONS.... In my opinion this resort is no longer 5 star but probably 4 star. Although they make many promises about the superior service level at the Akumal Resort this is not the case. We have also previously stayed at the Coba resort and there is not an appreciable difference (except that it is less expensive and has much better fun vibe...especially in the evening. We spent the most evening time there.

Grand Decameron Complex Bucerias Trademark: Pleasantly surprised!

This is not an artzy fartzy resort - but very comfortable! We truly had a very good time! I have absolutely nothing to complain about. It is walking distance to downtown - and we walked there almost every day to see what the locals were up to.

Sandos Caracol Nature Resort and Water Park: Great resort!

This was our 3rd time at the resort. Great as expected. They are continually doing updates to rooms, grounds and services. Little tricky with the a la carte app but figured it out. Great response time by staff to any issues. NexusTours rep was not helpful at all but used the app and got the assistance needed. The Select Club Adults only was amazing, Great rooms, food and service. A la carte Brazilian restaurant had the most amazing food and Taco restaurant had fast service when you wanted a meal [... read more] or snack! Can't wait until the next time see what they have done!

Dreams Tulum Resort and Spa: Clean, quiet and great service.

The rooms were clean and our concierge (Laura) was amazing. The restaurants were good and the preferred beach staff were excellent!! The preferred lounge staff were friendly and always catered to the guests.

Secrets Aura Cozumel: Relaxing resort

Love the no reservation needed for the restaurants. Love the no wrist band policy. Excellent food and drinks. Awesome customer service by the wait staff. Would definitely return to this resort. Friendly servers that remember your likes without prompting Loved watching the sunsets on the Sky Bar. Very quiet and relaxing resort.