Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Emerald Bay: Beautiful and Clean Resort

My family and I stayed at the Rui Emerald bay for 7 days Jab 2020 and it was one of the cleanest hotels I have ever stayed in. The pools were amazing, cleaned everyday, there was even a heated pool. The grounds were immaculate. Hotel staff were friendly and accommodating and the food was good. Beach was clean but lounge chairs we're a distance away I'm assuming because if the property line. The only complaint I have the elevators, there were only 3 elevators working and the wait times were [... read more]

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Anna  - 

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Riu Palace Mexico: Amazing resort

The hotel is very beautiful, clean , the personal are great and helpful,the food is amazing,so many different dishes and very tasty, food for everyone. We will definitely go back there.We have been in many all inclusive vacation in different places, but this one is the best.

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Lala27  - 

Verified Purchaser

Riu Flamingos: Awesome resort

This is our third time at Riu Jalisco. We really enjoyed our week long stay. The only thing we’d change is to heat the pools. They are freezing cold! We went to the Riu Vallarta to see friends and their pools are so much warmer. Food is excellent and the staff are so friendly. I would definitely recommend this hotel.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Riu Palace - great experience

Resort staff were friendly and helpful. The grounds and indoor facilities were well maintained. The restaurants had a variety of food to meet everyone’s needs. My favourite was the Italian restaurant. The Sun Wing representatives spoke fluent English and were very helpful. My only recommendation would be to offer a longer tour in the city of Liberia and leave the coffee tour on a stand alone tour.

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JohnnyB Good  - 

Verified Purchaser

Riu Palace Baja California: Riu's Best

The Adult's only did not disappoint! The whole place was kept immaculate from the grounds to the rooms and washrooms and all food areas. Front desk service was the best I've ever experienced (in over 30 years of travelling to the south) The food in the buffet was better than most, and did not even tire od it in 2weeks.Even the house wine was better than most other all inclusives. Especially the Linaji Sauvignon Blanc, and some good Cabernet Sauvignon as well. A better steak could be had at the [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Amazing resort

Great service,great food beautiful beach make the great vacation, so glad that we visit Riu Jalisco everyone is so helpful making sure that you are happy in and out of resort...and thank you Janet Merrill

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Leslie  - 

Verified Purchaser

Riu Yucatan: For seniors, a review of Riu

Resort had two buffet restaurants with above average food, with open porches which we preferred more than the specialty restaurants. The lounge chairs were plentiful but for those of us who prefer shade, there were not enough covered spots on the beach. The ocean was rough all week so bobbing in the water was just for the younger braver guests. Like most resorts, the main pools were often noisy with loud music. But the pool near check in was always delightful and quiet. The room we were given wa [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Excellent resort

Beautiful resort. Quick check in. Friendly staff. Clean rooms. Amazing buffet. Lots of choices. Good a la carte restaurants. Never a problem getting a drink, whether at the pool or beach. Always lots of loungers available. Did not need to "reserve " in the morning. The only issue was the wind. This time of year it can be quite strong, but it was hot hot hot.

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Mykola  - 

Verified Purchaser

Riu Republica: Great Place to Get Away

We really enjoyed our stay and met many great people. Many Canadians, Lots of Russians, few Americana, and Spanish. Entertainment and Food were amazing, New Facilities and Friendly Staff. Drinks are served at the beach, and never an issue finding a beach chair. On-site Water park.

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LoLo1968  - 

Verified Purchaser

Riu Palace Paradise Island: Beautiful hotel

Clean. Beautiful rooms. Heated pools. Amazing staff..good food.beautiful beach. What more could you ask for? Enjoyed the location and the little things like the coffee bar and fridge in our room. Will be back. Check in and check out were easy.

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Private  - 

Verified Purchaser

Riu Republica: Resort 5*, food 3*

Hotel was good overall, great staff and customer service, all was good except for the food. I checked with at least 15 other travellers and said the same. This is a very large hotel with people of all ages but mainly between 20-35. Even though there are approx 1500 rooms, there was no waiting in line anywhere. Show was also decent as well as the music band that played every night.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Big resort

The pool areas were amazing, no shortage of places to lay - so many pools for all its guests. Even had a water slide area in front of the hotel for kids. I was under the impression it was an adult's only, this is not the case. The rooms are dated and worn but very clean. Our sinks plugged every other day but they were quick to come and fix them. The buffet was the best place to eat (along with the bbq's by the pool areas). Ate at their steak restaurant the first night but the steak was i [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Nice place to stay

Riu Republica is really nice place to stay. The staff are friendly and well trained. Overall the place is clean, close to the sea and offers a lot of possibilities. The food is good. Drinks could be better in quality and variety but still fine. The beach is perfect for people who love waves. Swimming pools are good. We were happy to stay there.

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Silver  - 

Verified Purchaser

Riu Ocho Rios: Great Resort

January 2020 - been there 2x and never disappointed... staff and food are excellent not to mention all the beautiful pools... the weather was not a 100% very very windy so unfortunately could not enjoy the beach with the strong waves and sand blowing... but that is something out of everyones control!

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Allan  - 

Verified Purchaser

Riu Palace Antillas: Riu Palace Antillas

Went for 9 days Sunwing Flight Delayed 1.5 hrs going down, 15 minutes coming home - not the 1st time with Sunwing Upon entering hotel room noticed a "musty" smell - complained to Front Desk who sent Housekeeping up who in turn sprayed air freshener Next morning examined room thoroughly - back of curtains covered in black mold, back of bed runner covered in black mold, furniture and ledges dusty, fire system horn covered in dust, bathroom floor and tub was disgusting Front Desk moved us to [... read more]

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Jaykennedy  - 

Verified Purchaser

Riu Flamingos: Great resort perfect for families

Was a great place to stay , not one issue with this resort . Would definitely recommend this place for people with kids. Staff was great friendly and service was above average. Food was fantastic choices were abundant

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Private  - 

Verified Purchaser

Riu Palace Antillas: Beautiful beach!

The hotel was alright, nothing spectacular.Food was good, whatever people didn’t eat I found the food got “recycled” into another dish the following day. Hotel staff was amazing, although the room was really outdated, it was extremely clean and the fridge was restocked 1-2 times a day. The beach was beautiful. A lot of room and staff made it easy to locate an ideal spot. No comment regarding the pool as we spent everyday on the beach. FYI - STEAK HOUSE A++++

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Private  - 

Verified Purchaser

Riu Flamingos: Excellent Value

Top of the line resort for a reasonable price. Really good food the beach is Fab. Drinks crazy Staff 5 star. Highly recommended. Room excellent. Sports bar food exceptional. James Calgary. Jan 2020

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Donna  - 

Verified Purchaser

Riu Guanacaste: Nice resort

The dining for Al a cart restaurants was poor. You had to line up for at least a half hour before hand. And no guarantee that you can get in, No opportunity to reserve ahead of time. The hotel is set back quite a bit from the ocean.. don’t waste your time and pay extra for ocean view as the garden view are actually closer to the ocean anyway. I paid for ocean view and got a room that had a solid cement wall instead of railing. Therefore no view unless you stand up near the wall. [... read more]

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Jamaicanbornprince  - 

Verified Purchaser

Riu Republica: Riu Republica

Grounds We were at the Riu Republica for 7 days starting from the 2nd, Jan 2020. Our first impression of the entrance was; “wow, modern “The grounds were well kept and constantly being maintained by gardeners. The grounds were very clean. I would give the rating of the grounds a 4 + from 1-5 with 1 being the lowest.it would have gotten a 5 star if they had a tennis court and less smoking in the area. Public areas were always clean and always well maintained. The only issue I had with the [... read more]

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