Finest Playa Mujeres by Excellence Group: Fantastic

Great organization, Good customer services, plenty of restaurants, Beach is good but needs more cleaning of the ocean beach algae Rooms for elders and families with kid should be given in buildings closer to the facilities.

Grand Oasis Sens: Mix Feeling-( not the best though:(

We had few issues with our stay, such as room type, toilet n shower not working all the time, water supply had shutdown for 3 hrs w/o any advance notice due to reno. and on a raining day lot of leaks throughout the resort. No free wifi anywhere ($11 per day) no food or drink after 2am if you want to explore Cancun's (the best) nitelife make sure to eat in downtown cuz there is nothing available at this resort not even as late snack :( and also there isn't much happening at the resort entertainme [... read more]nt wise may be due to not that many ppl were there after 10pm its a ghost town only entertainment is dwntwn. Anyhow they did their best to compensate us for all these issues to make our stay enjoyable by giving us free wifi and upgrade our vacation package. On positive note Benazuza , Black Hole, Sakura and The Box restaurants were awesome, great food and service. Cheers

Bahia Principe Explore Akumal: Amazing resort and staff

Traveled as a couple (30m, 30f) for 1 week. First time at an all-inclusive resort together. Beautiful place with so much variety and things to do. Staff very friendly and helpful. The beach was amazing, we spent most of our time by the volleyball court. Pools and grounds were beautiful and well manicured. Bars and bartenders were great. Buffet was great (especially Sian Kaan). My one critique is that is was difficult to get a reso at the ala carte restaurants at a reasonable time (ie before 9pm) [... read more], despite the restaurants having plenty of open spaces once we arrived (they still made us wait until our reservation). Other than that, it is an amazing place. Entertainment staff were awesome, so friendly and easy going. Will definitely be returning!

Riu Flamingos: Nice Resort

Grounds, rooms, pools etc. all very nice Somewhat mixed about service in buffet rooms - seemed disoriented at times with several different people getting drinks, picking up dishes etc. Got our own coffee in morning several times. A lot of Mexican food as well

Grand Palladium Vallarta: Awesome Resort for Families!

Grand Palladium Vallarta - The resort was great!! We were just there last week (Nov 28th - Dec 5th, 2015) My wife and I were travelling with our 2 year old daughter and our 6 month old daughter. The staff were amazing!! All the staff at the buffet were very attentive to us everytime we came in for breakfast and lunch. We also had exceptional service at the special beach buffets! The pool servers were fantastic! However, the Mexican ala carte staff was a bit snobby. A couple challenges we had wer [... read more]e, when we arrived at 1pm we had to wait until 3pm to get into our room. When travelling with a young children it was a bit of an inconvenience after travelling all day. We just hung out in the lobby and had to keep asking the front desk if our room was ready. The young gentleman who brought our bags to our room was Awesome!! Room service food was pretty greasy, no matter what you ordered, but it was ok. All in all, the week was awesome and the staff was fantastic! We would come back for sure!!! Muchos Gracias!!!

Royalton Riviera Cancun Resort and Spa: Royal Treatment at the Royalton

Loved our experience at the Royalton Cancun. The staff were amazing, always wanting to help. It was my friends birthday and they upgraded our room, sent cake, champagne & balloons. The food was amazing! One thing to note is to bring bug spray - the flies were bad when we were there. Not that big a deal though.

Iberostar Waves Cozumel: just ok friendly staff

The resort itself had pros and cons it is set in a jungle setting a lot of foliage but not flowers and color we didn't get one mosquito bite they do fog at night i expected to see more iguanas laying around but only saw one as well as a wild pig one night . they have peacocks wondering around but only one male they did have flamingos, turtles and iguanas in front of the buffet the room was disappointing it reminded me of something the flintstones would live in although colourful and clean it ha [... read more]d stucco walls the maid did and excellent job they had free wifi in the room with no signin screen the tv had mostly spanish channels but some english there are serious issues with hot water it gets scalding hot and the taps are not in english the "C" is for hot and the "F" is for cold. what we did eventually was to turn the hot and cold on full and then turn back the hot until it got reasonable the food in the buffet was good and lots of varieties a lot of food did not have signage we ate in the ala carte steak house once the food was above average and the reservation was not hard to get. the steak house is the beach buffet in the afternoon the other alternative is the tex mex restaurant its basically ala carte with no reservations. the food and size of the portions was a nice change. however it was loud and bright because it had no windows the beach was excellent and calm. we never had a sand flea bite. the sunsets were perfect with steel grey water. the cruise ships went by the one day at sunset. nice picture but the wife had the camera with her the beach bar made excellent mojitos if you walk to the right on the beach past albertos you can walk forever on the beach and in the water we never went to use the pool and didn't do any activities the shows at night in the theater and beach party was good but starts way to late at 9:30??? i dove at dressel divers, onsite, which were very well organized and i met alot of nice people the only issue is that it's a bit pricey especially with the canadian $ being what it is the reefs were only a short distance from the resort and alot of the divers i spoke with said that's why they keep returning there are so many places to see in the world so i'm not sure i'd return unless it was with a dive group or the price was right

Dreams Huatulco: Beautiful Resort!

Very clean, nice rooms, great showers, staff was excellent. Only negative comment would be the food, while the buffet was tasty there wasn't always a large selection to chose from and it wasn't very hot.

The Fives Beach Hotel and Residences Playa Del Carmen: An AMAZING week at Azul Fives

My first time to this resort and it was amazing!! The staff were very friendly and helpful. I asked for a later checkout due to our shuttle coming later in the afternoon and they were very accommodating. The food was amazing- especially the MesoTapas restaurant (very authentic). The resort itself was beautiful! I have been to a 5 star in DR and this was 10 times better. They had a lot of activities to participate in as well as on your own (basketball, tennis, shuffle board, chess/checkers). It w [... read more]as very frustrating to see some people not tipping the wait staff after they had complemented them on the food and service- very ignorant if you ask me. I would definitely recommend this Resort to my friends and family and can't wait to go back!!

Valentin Imperial Riviera Maya: Great adult resort

Overall top shelf! I do like to always try somewhere different but I would go back to this resort. Food was amazing and top shelf liquor. Always entertainment at night great band, dance floor was always full. The week we were away the water was rough so that was a disappointment but nice beach

Grand Palladium Riviera Resort And Spa: Beautiful, comfortable, clean !!!

Last week, we spent a week at the Grand Palladium Riviera Maya resort and have nothing but praise! The grounds are beautifully maintained, the rooms are very comfortable and cleaned and maintained superbly. The food is very good/excellent in all the buffet restaurants (although a bit more variety would be appreciated) and the a la carte restaurants offer a lovely experience especially if you are looking for a more private meal to celebrate any occasion. The staff particularly make this Resort a  [... read more]pleasure to stay at. They are attentive, friendly and in our case, truly went out of their way to assist us when our airline representative was never around to help us. I would definitely consider a return visit to this particular resort and it will be my first choice for any of their other locations.

Friendly Fun Vallarta: The name says it all - Friendly Vallarta!

We were very satisfied with our recent stay in this hotel, from the beginning till the end. From the check-in, restaurants and bars, daily activities and things to do, extremely friendly staff and generally very pleasant place to stay for family vacation. We are currently looking to book a January or February stay at this hotel. I cannot think of one negative thing to say simply because here is no reason for it.

Grand Palladium Vallarta: great resort

adult pool to small, entertainment was repetitive for people staying 2 weeks. rooms great, balcony too small. restaurants had great choices, great landscape, view over the pool, great having vendors at the resort

Sandos Caracol Nature Resort and Water Park: Great holiday at a great price!

We spent a week here with our two children 4 & 6 in mid November. We had a really relaxing and fun time. Pros: - The resort was really beautiful and lush. - Lots of activities for the kids. There were two kids shows (superheros, Disney) and they were well done and our kids really enjoyed it. - The room was better than I expected; the balconies are very small. - The water park was really great, but in retrospect our kids would have still had fun at a resort that didn't have it, probably because  [... read more]the pool was so warm and we were able to spend hours and hours in it. - The xcalacoco shows were really neat and it was fun that they took place in different locations each time. A bit scary for the 4 year old though. - The kids LOVED all the animals. - Walking around the resort was always interesting. Cons - only 2: - The beach - sitting on it was beautiful and great, but going into the water was a bit of a challenge. Rocky at the entrance. But our kids are really into going into the ocean and they loved playing on the beach and bringing the water to their castles so it wasn't an issue for us. - The food - the kids were so tired at the end of the day that we stuck mostly to the buffet and it grew pretty tiresome after a few days. The food always seemed the same and it was just OK. The resort is really missing a restaurant/snack bar closer to the beach/pool People complain about the mosquitoes but we only saw about 10 of them the whole week. It wasn't an issue for us. All-in-all a really wonderful holiday and at a very reasonable price! The kids could not have enjoyed themselves more and we had a very enjoyable time too.

Barcelo Huatulco: NO AIRCONDITIONED BAR

IT IS LIKE A NEW MERCEDES WITH A 11 hp BRIGS LAWNMOWER ENGINE- ALL SHOW NO GO. FOOD POISONING, TOO MUCH HEAT, NO WHERE COOL TO SIT AND HAVE A BEER. DRY PATH FROM THE POOL BAR TO THE WASHROOM, COMBATIVE STAFF AT THE DESK, ETC.

Royalton Hideaway Riviera Cancun: Palatial Resort

If your a beach person this is not the place for you. On a calm day the water is a murky grey color at best and on a windy day there is a lot of seaweed on the shore. They do there best to keep it clean. As far as the construction / repairs that have been ongoing this should be finish shortly. The resorts looks amazing. This was my second trip to this resort this year and I've notice many improvements. When booking try to get ocean view so that your room doesn't face the mangroves...the odor of  [... read more]stagnant water and lots of mosquitoes. You tend to stay in your room and don't venture out to the balcony. Recommend 23 percent deet in your repellent. Other than that the rooms are great as well as the service. Plan to gain a few pounds ...food is great. There are a number of pools to chose from so if your not a beach person the could be a place for you.

Iberostar Waves Cozumel: Amazing Vacation

My boyfriend and I traveled as a couple to Iberostar for a week in mid November. The first night we arrived it was pouring rain and we had a leak in our closet - no one really came by to check it out when we called the front desk however it was late and I'm assuming there was nothing to be done about it. It rained in the evenings for 2 days after and didn't leak again. The resort is beautiful, individual bungalows made it feel like we were in the jungle. The AC is powerful and there's a fan for [... read more] added comfort. It was very humid when we went and the room had a damp feel but there's nothing you can do about it - we left the fan running all day to help with the airflow. There are also wild animals scattered throughout the resort. Flamingos, peacocks, parrots, iguanas (big and small) and we even saw wild pigs at night! The food is amazing! No complaints, we ate like royalty. While we were there, the Japanese restaurant was under renos so we only had the Tex Mex and steakhouse to choose for dinner other than the buffet. The staff did a good job keeping food choices at a variety each night at the buffet as well. The beach is rocky and you can't get in through the front. You have to go to the dock and climb in there, there's tons of fish to see so bring your snorkel gear! The staff was also amazing! They would remember your name, what you liked to drink and ask how your day was going. Even sit down and talk with you if you were having your lunch by the pool. Shoutout to Juan and Orlando who kept up with us all week long. Overall we loved this resort, if you get a chance to rent a jeep and drive around the island I'd suggest doing it. We also went to the main land through the ferry to shop at "fifth avenue" in Playa del Carmen and downtown Cozumel you can see all the cruise ships docked. Downtown is busy, lots of vendors, especially when there are ships. Make sure you take the tequila tour! I would definitely back!

Moon Palace Cancun: Great resort!!

This was a great resort with all to offer. Although Mother Nature did download a lot of rain, we did get our fill of great golf. Great food and love not having to book restaurants (except at spa/golf course which I highly recommend for either breakfast or dinner) Love the people The only thing to keep in mind is that they do have a process of passing you through various departments - it is all related to selling you weeks. I recommend just going to the vacation planners and only attend the selli [... read more]ng meeting if you are interested. Don't get discouraged as they are doing their job I also recommend that they put the tee times on a global website so we can see availability - the week we were there, there was a group of over 120 golfers on a golf vacation that chewed up a lot of the tee times. It would have been nice to know this ahead of time FYI - don't go for the beach if you want to swim in the ocean All in all a great trip. Be patient and you will enjoy!

Grand Decameron Complex Bucerias Trademark: Wonderful resort

The food selection and quality were great. The staff were always friendly and helpful. The grounds were kept immaculate day and night. The rooms were clean and comfortable. There were also lots of activities available right onsite.

Las Palmas by the Sea: Budget

This older Mexican style resort is okay. The basic rooms are spacious and clean. The food is so so with fairly limited choices. Drinks are what you expect from a 3 star resort. I did like the smaller size of this hotel and do rate the service and friendliness of most staff as good. If you are looking for an upscale, great food etc. experience , spend more money. All in all at a great price this place will do, its not bad value. I stress at a great price !.