Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21829 Reviews)

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Pins  - 

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Golden Parnassus Resort & Spa: Golden Vacation

Some edits in red - brackets to explain why I made the edits: From the accommodating hotel staff to the made-to-order mouth watering authentic food, Golden Parnassus exceeded all of my expectations! Minor set backs were turned into solutions very quickly. Upon arrival to the hotel, we discovered our deluxe ocean view was obstructed by trees. Without question we were moved to another room with the perfect view. Room service was an excellent option. It was so nice waking up with a cup of jo in  [... read more]

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JJRNR  - 

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Grand Riviera Princess: Grand Riviera Princess 2015

The Hotel was spectacularly Large... Everything was great.. People, Grounds, Amenities, Food. It was a distance to get from Lobby to Platinum, but I was right on the beach, so pick your battle. I appreciated the exercise to walk off all the food & Drinks.

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Deb32  - 

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Occidental at Xcaret Destination: Great trip

This hotel is quite large so it offers a lot of extras but is not easy for everyone to navigate. People with mobility issues and small children can take advantage of the shuttle but it stills requires a fair amount of walking. The grounds were kept quite nicely and pools were clean. The jungle paths full of animals were great. The beach area is small but being in a protected cove, offers easy entry and exit and no big waves knocking people over. The fish were plentiful and snorkeling right on th [... read more]

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Patpat55  - 

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Riu Vallarta: Almost perfect

Run Vallarta is a beautiful resort. Very clean, food is exceptional, views beautiful. we probably won't be back only because there is no where to get away from the entertainment noise. the way the resort is designed almost every room has a view but the downfall to that is all rooms are on the courtyard. Music every night till 11 and pool entertainment most if the day.

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K Green  - 

Verified Purchaser

Grand Sirenis Riviera Maya: beautiful resort

This was my first visit to a resort and all inclusive package, we will be heading back to this resort in the New Year .Very well kept, lovely grounds .The staff are very friendly and always smiling, language a very small issue, they try very hard.

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Satori  - 

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Dreams Puerto Morelos Resort and Spa: Exceeded Expectations

Great staff, very friendly, capable and professional. Meals were exceptional; especially in Mexican, French, Asian and Italian restaurants. Bartenders were very capable and mixed some interesting drinks. Beach staff wonderful. Entertainment was top rate. Seaweed a bit of an issue as it is in the rest of the Caribbean but staff were working hard to make the beach pleasant. In any case the many pools were pristine.

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Mary10  - 

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Las Palmas by the Sea: Very noisy!

University student made a lot of noise in hall and rooms all night long and it was impossible to sleep. The pool was full of them yelling and drinking so no room to swim. Also they took over the outdoor bar and trying to get a drink or a seat took forever.

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Bob and Bev  - 

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Las Brisas Huatulco: Amazing Resort

This resort was terrific; the grounds were immaculate, food was good, service was great, our room was well appointed and we looked over the Pacific Ocean - the 3 beaches were wonderful. We swam more in the ocean here, rather than the pools, than we have done at any other Mexican vacation we have had in the last five years (on the Mayan Riviera). Lots of walking, but we needed and expected it. The staff were always helpful and attentive to our every need. When we required a ride to our room we ne [... read more]

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Sereno  - 

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Sandos Caracol Nature Resort and Water Park: Exceeded my expectations

Amazing week with my 4 year old and my 66 year old mother. Service was great, entertainment was appreciated by all age groups. Food was good. Lots to do and see on the resort if you feell like it. The AquaPark was perfect for my son to enjoy. Only downfall was the size of balconies in the family section. Other than that... It was an awesome vacation!

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Ema Wils  - 

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The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful Resort!

The resort was beautiful, food was excellent and the service was great! It's a smaller resort and never felt crowded. The beachside pool, bar restaurant and the beach area itself were the highlight of our days. Favourite meals were the steak at the French restaurant, red curry chicken at the Thai, and everything in the sushi restaurant! Our room was a little musty but we didn't spend much time there. Most people in our group didn't have this problem so overall the rooms were good (especially the [... read more]

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Mike1977  - 

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Riu Palace Peninsula: Great resort!

Excellent resort. Good was great, pools were fun, everything was clean and what you'd expect from a 5 star in cancun. This hotel is in the hotel zone but a little bit off of the frat boy area where the hard rock is so you can avoid the party scene if desired. The beach is a bit rocky but the water was clear and warm!

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Cristian  - 

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Bahia Principe Escape Sian Ka'an: Excellent hotel and resort

Excellent hotel and resort (Sian Ka’an and the Luxury Bahia Principe complex), extremely clean and well maintained, very professional and friendly staff (from Rodrigo at the front desk, to Manuel, Yasusri and Antonio in the buffet to Teresita, Silvia and Maria Jose in the lobby bar, just to name a few). We had some issues with the shower in our room, once we reported, was fixed within 15 minutes. The trolley service is excellent as well, they will radio in when lots of people were waiting and  [... read more]

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Marise  - 

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Grand Riviera Princess: Beautiful paradise

It's a Grand resort with it marble and white structures. The grounds are beautiful with trees and flowers. Lots of pools and places to cover yourself from the sun. Food is great and lots of variety. Staff is pleasant and dedicated to their work.

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AmitD  - 

Verified Purchaser

Riu Santa Fe: Fun, clean and awesome resort!

Resort was super fun, it was very clean and had friendly staff. Food and drinks were tasty too! I had a lot of fun and will definitely be going back! Rooms were spacious and the layout of the resort was well planned out. It's very close to the city too.

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Synctopia  - 

Verified Purchaser

Tropicana Hotel: Great resort

This hotel was great. Was central to the romantico zone. best beach front in the old town. Soo much to see and do. All the staff at the hotel were amazing. Will definitly back. Can't have enough of the tasty topicanas.

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Ray47  - 

Verified Purchaser

Barcelo Huatulco: Nice Resort

Almost completed their major renovations which have totally rejuvenated the resort. Great beach, probably best on the bay, and beautiful warm and clear water. They need to get some extra training for their bartenders. Friendly staff and well maintained room - best water pressure in shower of any previous Mexican/Caribbean trip. All things being equal, we would definitely return to this hotel.

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Tika  - 

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Bel Air Collection Xpu-Ha Riviera Maya: Cottage in the Jungle on a Cenote

Despite initially wanting to take an excursion outside the resort, it turned out there was simply no need to leave the grounds. During our week-long visit, the Bel Air Resort and Animal Sanctuary offered a number of fantastic activities, including snorkelling, kayaking, paddle boarding, a petting zoo, biking, the beach, swimming pools, and learning about different animals (e.g., capybaras, agoutis, jaguars, tigers, monkeys, chimpanzees, coyotes...) The service staff were competent and friendly;  [... read more]

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Toohonest  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Amazing Place

Only thing i did not like is there Diamond Club allows children. If you book the hideaway section you are not allowed to go into diamond. To many drunk adults with kids around do not agree with this happening.

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Icky  - 

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Bahia Principe Explore Coba: Awesome Family Vacation

This was our 4th time at a Geand Bahia Príncipe and definitely not our last! The hotel was beautiful and very clean. Our room was very clean and we LOVED Cecelio!!! He was so thorough with making sure our room was in excellent condition. He was so sweet and very friendly! The food was great and our Buffet Waitress (we always sat in her section on purpose) was incredible! We miss you Karina!!! The beach was beautiful (even with the seaweed problem, lol!) The pools were awesome! Especially the wa [... read more]

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Lori22  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: One of the most Amazing Resorts

The hotel was beautiful and the service was impeccable. Everything was so clean with many workers on site working hard. The hotel was clean and well kept. The gym had more then enough equipment needed to accommodate the guests for all types of workouts. One of the nicest I have seen on vacations not to mention the most beautiful roof top tennis court. Well done. The only let down was the construction in the middle of the resort.

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