Bahia Principe Explore Tulum: Wonderful trip

Fantastic hotel, nice beach, good food, a real 5 stars ! We were 6 adults, everyone enjoy his vacation. We book for the trip at Tulum, short drive from the hotel and staff very friendly. We also dive in the Cenotes. A "must see" !

Dreams Sapphire Resort and Spa: Preferred guest is worth booking!

The resort was exceptional! My friend got married and they were extremely accommodating when the groom got sick on his wedding day. I would recommend this resort anytime! The photographer was my favorite, she rocked! I had a few minor disappointments.... I really wish they had made the effort to clear all the sea weed washed up to shore behind the wedding ceremony setup..... It was not the nicest thing to see behind us in wedding pictures, and it kept getting caught in the bride's lace dress (wh [... read more]ich would pull on the lace when we removed it, damaging the dress). We also got suckered into one of their sales pitches to become VIP members.... they told us it would be 90 minutes, and we were there for over 3 1/2 hours..... half a day of our 4 night trip WASTED.

Riu Santa Fe: Great resort for the price

The resort amenities were top notch; 2 amazing pool areas, ample bars, excellent food at the a la carte & buffet, friendly and helpful staff. Only draw backs were several wasps during the day around the bar and the waves at the beach were rough with a powerful under tow.

Royalton Riviera Cancun Resort and Spa: Overall really good

Resort was nice and new, some issues with rain leaks but seems typical for the tropics. Main pool was under repair so the other pools were very busy opened on our last day, not a pool girl so really didn't care! The sandy beach was nice, lots of seaweed early in the week a bit of a stench and the water was merkie and brownish! Staff were busy trying to clean up as much as possible. Service was fantastic, staff were always cleaning and super friendly. Small problem with our reservation upon arriv [... read more]al but fixed very quickly and to my satisfaction. Spa was amazing, recommend the massage and the bonus hydro therapy before. Food was very good in some restraints and okay in others- this is a hard one to comment on as everybody has different tastes. Have to say Hunters and Zen were my favourites. Overall good vacation, went for R and R and that's what I got! Pretty close to the airport 20 minutes so fast commute to the resort, only resort in the area so quite!

Bahia Principe Explore Coba: very nice resort

Food was good. Grounds well looked after. Pool needs a little tlc. Staff as usual excellent. Would go again as we frequent Bahia resorts, Mosquitoes were not too bad. Lots of a la cartes to choose from. Le Gourmet with Carlos the best.

Temptation Resort & Spa: Week stay at Temptations Cancun Mexico

Staff were amazing. They remembered what I liked to drink by brand and eat from a year ago. Dont know how they do that. Daytime entertainment at pool bar was a hoot. Night time entertainment at the Paddy bar and social fun is superior to most hotels I have been to.

The Fives Beach Hotel and Residences Playa Del Carmen: Wonderful

I'd say that it is the best resort I have been to so far. The service is excellent, you never feel like you should be tipping (though we nearly always did) to get good service - they are all smiles and aim to please. The hotel is beautiful and well laid out with lush tropical grounds. Pool are clean and its nice to have the option between the quieter pools as well as the more lively infinity pool by the beach. The beach is nice, it is not huge but not one have I had any issue with finding a chai [... read more]r (and almost always had a bali bed as well!). The drinks were great and I loved that they were served in nice glasses (glass for inside and plastic for outside but nice solid plastic glasses - wine, martini, etc. instead of tiny flimsy dixie type cups resorts normally give). The food was wonderful! The sushi was honestly sooo delicious, we went twice! We even ordered room service a couple of times (club snadwiches and pizza) and it was great! Our room was just amazing! We had paid for a one bedroom suite (strongly recommend it if you can pay the small difference, it's worth it) and actually got upgraded to a sky suite...King bed, dining room, kitchen, a rooftop with jacuzzi, bali bed, dining room table, a full bathroom and two half baths...i mean, what more could you ask for? Only disappointment was that snorkelling equipment was not available, nor were any pedal boats. Also, they were always running out of straws lol. But yes, all in all, we loved this place!!!

Catalonia Yucatan: Nice but not amazing

Well maintained, decent food, rustic beach, swim shoes for sure...difficult to access bar from beach and no servers there. There is lots more room for beach chairs than there actually was. Decent but not our favourite by far

Sheraton Buganvilias Puerto Vallarta Hotel: Great resort

Stayed at this resort first time and really enjoyed it. Food was great, even 24 HR room service was included which was real treat :) Staff was awesome, helpful and friendly, resort was clean and the gym was fantastic top of the line facility. The only thing is if you are looking for to swim in the ocean, that's not the best place as the waves were a bit rough and usually quite high, yet of course the pools were great along with swim-up bars and poolside food service. Locacion is good too as it's [... read more] right by the city, so it's nice to walk in the city and check things out, including shops, restaurants and scenery. We for sure would go back. :)

Secrets Aura Cozumel: Great Place

Hotel was under construction they were upgrading and adding new rooms. Our room had not been done yet but was clean and everything worked. The Staff was AMAZING they made the trip for us. Food was fantastic and drinks were good. All around nice place I would go back.

Royalton Hideaway Riviera Cancun: Meh

Decent resort because it's new. Looks nice now but workmanship is extremely poor, this resort will deteriorate very quickly. Food is good in some restaurants and not so good in others. Some staff is amazing while others have horrible customer service skill. The value depends on the price which seems to fluctuate greatly. My decision to return would be largely based on the cost.

JOIA Paraiso by Iberostar: Amazing resort and service!

Beautiful, clean, well maintained grounds and facilities. Our room was large and lovely, we upgraded to the ocean view room and it was fabulous. Food was good with lots of variety (even for myself with food allergies - they made sure I was taken care of!), and the a la carte restaurants were fabulous. Staff were friendly and responsive. We will definitely be returning!

Bahia Principe Explore Coba: Rather stay at Tulum!

Great Staff, Service was good! Too far from the beach and get ready to walk! Food was good... And definitely go to the Don Pablo al a carte it was amazing. The ride back and forth from the airport seemed very long, and they said our room was ready and it wasn't (shower not cleaned,fridge not stocked etc etc).We went to relax and it was nice to get away from reality for a week!! Enjoy !!

Catalonia Playa Maroma: amazing resort setup

Love the resort setup, lounge and buffet at one end, nice illuminated walkway to the beach, smaller walkways to hidden rooms in between covered with trees,like a little jungle with small animals and all kinds of birds. Staff are friendly but did not appreciate the clerk at the desk handing our information envelope to a timeshare person telling us he would take care of us, upon our arrival!!!! Our room were keeped clean by the maids. The photographer Emanuela takes the greatest photos, is very ch [... read more]arismatic, warm and friendly. This resort is 40 from the airport, 3 minutes from cirque du soleil and about 45 minutes from rio secreto which is a must see.

Grand Decameron Complex Bucerias Trademark: Colors and friendly staff!

Airport arrival and departure were quick and very well handled, reception and getting your room upon arrival to the grounds was done quite fast despite the many people arriving at the same time. The grounds are kept spotless clean, the staff is super friendly and helpful, take your time communicating, they will bend over backwards to help. The very bright colors of the whole complex is something never seen in other resorts, a real mood and energy booster. without being over the top. Many interes [... read more]ting vases and other features giving all sort of shapes and colors to add to the overall feel of the hotel, perfectly complimenting the wonderfully and equally colorful gardens. It is very easy to find one's way around the complex. The food, while alright was a little repetitive even after a few nights, rooms are basic, a little worn looking, the bed was comfortable, but who spends much time in the room anyhow. Hot water available most of the time. We felt very safe around the villa, never got any bad vibes. The system for reserving the a la cartes is annoying and rather poorly thought out. especially for late risers, fortunately we are up early, even at six AM people are lined up to wait for the seven AM opening to reserve, and you can only reserve for 2 a la cartes at a time. We did the Italian Piccolo which was very nice, enclosed and air conditioned. Try the octopus appetizer! It is great! We also did the Radizzo (Spelling?) which is the Brazillian, if you are a meatatarian then this is most certainly for you. Various meats are brought out to you, table by table, on long skewers by the cooks. There is chicken for the non-red meat eaters I am happy to say. There are many pools to choose from, some adult only. There are many bars to choose from too. Thursday nights are usually Mexican theme nights, so all except one restaurant serves only Mexican style food. Obviously this was spot on. The guacamole in any afternoon or evening buffet was superb! Regardless the only things that kept us from giving this five stars was the lack of real daily variety (let us see some shrimp and other seafood such as smoked salmon (lobster too??!!) on the buffet trays every now and then like we had at a 4-star in Cuba we frequent, and also some healthy desserts on the lunch and dinner buffets such as fruit, you are pretty much limited to sugary cakes and cookies which can sit pretty heavy in the stomachs of some people. Safes are small, must be rented, and there are no fridges in the room. Small niggling things yes, and not really enough to keep us from saying this hotel gives you a lot of bang for the buck! For the colors and warmth in many ways more then one this place gives, we would come back to it but we will probably try something else next year, there are so many other places to see in the world.

Grand Decameron Complex Bucerias Trademark: Sadly disapointed!

We have been to the Royal Decameron four times now. This last time there was a noticeable difference in the facility itself and the way things were done. Number one the paint colours had changed and not for the better. It was like the owners were trying to dull down the appearance. We also noticed that the grounds, pools and pool areas weren't as well kept. There was a huge change over in the staff, which included the managers. The old managers used to patrol the various areas of the hotel and y [... read more]ou could tell who they were by the colours of their uniforms, they wore red shirts. The old managers also used to join in on Mexican night, on Thursdays, by dressing up in traditional Mexican attire and dance with the staff throughout the restaurant area. I as a manager, I thought that was very professional of them as it shows that they are not better than any other staff and that they are not willing to make staff do something that they are not willing to do themselves. The staff seemed like they were on lock down, not as outgoing and friendly as they used to be. Also we noticed that instead of two cleaning staff for your rooms, there is only now one for the level. The only good thing that I can think to say is that the food was better. There were less choices, but much better choices. Over all I think we are done with the Royal Decameron in Bucerias...time for a change.

Canto Del Sol: So much fun! Great service!

This hotel was so much fun and had great service. We would definitely go back. Beautiful ocean side view as well! If you are looking to spend time beside the pool and be waited on the whole time and not have to get up to the bar. This is the place:)

Grand Marival Emotions Resort and Suites: Don't hesitate with this one...great in many ways

I literally booked this 48 hours before I left and I feel like I hit the jackpot. The best part about this resort is the employees. Always cheerful, helpful, amazing concierge (Jazmin). They grounds are impeccable, there is always someone cleaning (everywhere), sweeping.. I felt very safe going as a single woman with my teenage daughter. Room was very nice, amazing pools (one for adults only, we called it the "senior's pool, but very nice when you want a quiet break). Lovely beach but virtually  [... read more]unswimmable (only body surfing for the adventurous). Food was plentiful, lots of choices, always fresh. I would go back in a heartbeat. I have absolutely nothing to complain about!

Platinum Yucatan Princess: Awesome resort

The hotel was fabulous. Staff so friendly and always there to help. Food was awesome at all the restaurants and lots to do! The rooms are stunning. We had such a great vacation there. This was our second time to Mexico and I will return to this resort for sure.

Decameron Los Cocos Guayabitos Ramada: A gem in a little village!

This resort is so clean and the staff very helpful and mannerly. The food is good and the adult pool section very peaceful. We originally were booked in a room with two double beds and when we asked for a room with a king size bed we were upgraded to a room near the adult pool and it was great. You get good service at the bars and the La Bamba restaurant was amazing. The beach was very sandy and the water was extremely warm. Their beach club over in the next village (a 5 minute bus ride which wa [... read more]s included) was great. They had their own restaurant and bar right there as well. The bathrooms near the beach and everywhere else on the resort were always clean. Walking in the village is very safe and you could always find a good deal. Tuesday night at the show in town has current movies and in English with no sub titles. The only negative comment would be the locals trying to sell you their goods on the beach, but once you said "no" they never tried to continue the "sell". It is a great place for families but it is also a great place if you are a couple.