Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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T193  - 

Verified Purchaser

Canto Del Sol: So much fun! Great service!

This hotel was so much fun and had great service. We would definitely go back. Beautiful ocean side view as well! If you are looking to spend time beside the pool and be waited on the whole time and not have to get up to the bar. This is the place:)

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Heartbeat  - 

Verified Purchaser

Grand Marival Emotions Resort and Suites: Don't hesitate with this one...great in many ways

I literally booked this 48 hours before I left and I feel like I hit the jackpot. The best part about this resort is the employees. Always cheerful, helpful, amazing concierge (Jazmin). They grounds are impeccable, there is always someone cleaning (everywhere), sweeping.. I felt very safe going as a single woman with my teenage daughter. Room was very nice, amazing pools (one for adults only, we called it the "senior's pool, but very nice when you want a quiet break). Lovely beach but virtually  [... read more]

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Lewsue  - 

Verified Purchaser

Platinum Yucatan Princess: Awesome resort

The hotel was fabulous. Staff so friendly and always there to help. Food was awesome at all the restaurants and lots to do! The rooms are stunning. We had such a great vacation there. This was our second time to Mexico and I will return to this resort for sure.

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Cuba4me  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: A gem in a little village!

This resort is so clean and the staff very helpful and mannerly. The food is good and the adult pool section very peaceful. We originally were booked in a room with two double beds and when we asked for a room with a king size bed we were upgraded to a room near the adult pool and it was great. You get good service at the bars and the La Bamba restaurant was amazing. The beach was very sandy and the water was extremely warm. Their beach club over in the next village (a 5 minute bus ride which wa [... read more]

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Trav  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Awesome place to go

Super friendly staff always there to help. Everyone had a smile and a hello. The resort is beautifully kept and clean. Small town feel. Perfect place to just go to relax and forget the outside world!!

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MamaFrab  - 

Verified Purchaser

Grand Riviera Princess: Very big resort....amazing!

I went on November 1st with my children, they are young adults, it was our first time in Mexico.....beautiful resort! the staff was very helpful and polite! For me at my age, it was too big but my daughters enjoyed it very much! My daughters said they would go back but for myself I would choose a smaller resort.....:)

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Heatherk  - 

Verified Purchaser

Catalonia Yucatan: OK resort

The beach was horrible. 2 feet of white sand and then nothing but rocks in the water. Literally, there's no sand - it's all rocks. It was VERY difficult to get in and out of the water safely. The resort was too big for my liking. Lots of pools which was good because there were a lot of obnoxious drunks that we preferred to avoid. Food was ok. Elevator at one end of the resort and we were on the 4th floor. Not that big of a deal but tiring by the end of the week.

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ObiWan  - 

Verified Purchaser

Excellence Riviera Cancun: first class all the way

The food was exceptional. Many great restaurants to choose from and no reservations needed. The hotel was clean with top notch service. They provide every comfort you can possibly want. My only complaint would be about the beach. Much sea weed is tossed on the shore by the waves. A tractor drives up and down the beach all day, hauling away the sea weed. The tractor is loud and smells of diesel, and is very annoying. There is a lazy river and the hotel provides many mats to float along its path.  [... read more]

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HAPPY WITH HOLIDAY  - 

Verified Purchaser

Riu Palace Las Americas: wonderful vacation

I HAVE BEEN TO THIS RESORT 3 TIMES NOW AND EACH TIME IT GETS BETTER THE PEOLE OF THE RESORT ARE SO POLITE AND THE GROUND AND SURROUNDING AREA IS VERY CLEAN AND WELL KEPT THE FOOD IS GREAT AND SO IS THE ENTERTAINEMENT WAS WONDERFUL TOO GO BACK AGAIN YOU WERE ONLY A 25 MIN. DRIVE FROM THE AIRPORT AND ALSO CLOSE TO OUTSIDE ENTERTAINMENT

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Kristen40  - 

Verified Purchaser

Bahia Principe Explore Akumal: Relaxing Beautiful clean resort!!

The grounds are immaculate always being maintained and improved. The beach is beautiful white sand, sea weed is cleaned from swimming areas daily, beach chairs always available. Loved the pools especially the infinity pool fantastic!! Service was good but you needed to tip as always to ensure you received good service. Food was consistently good! Went with my husband for anniversary, enjoyed trip thoroughly!

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Micarol  - 

Verified Purchaser

Villa Premiere Boutique Hotel and Romantic Getaway: Lovely stay

Villa Premiere is a great place to stay as all rooms have a wonderful ocean view. It is a short walk to the Malecon and all the shops and restaurants. Staff are super friendly and accommodating. Food could be better as we found the beef very stringy and tough and not a lot of variety for a weeks stay. All in all though it is a great place to stay.

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Jlowe  - 

Verified Purchaser

Secrets Aura Cozumel: Satisfactory

Some disappointments that were not expected for 5 star resort 1. No hot water all week 2.poor bar service 3. Poor service at windows restaurant and served raw pork 4. Rooftop bar closed due to construction 5. Slippery floors everywhere huge falls risk

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Patman  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Azul Fives is really really good

We travel in 4 or 5 star hotels every year. We search for good food, good wine and good service. Azul Fives offers all of these. Certainely in our top 3 hôtels in the Caribbean. We rated 4, but really it's a 4.5. Would highly recommend this hotel to all. One little down side, be prepared for loud wedding parties. This place is great for kids and weddings but some customers get carried away and get quite loud around the pool and in bars at night. Didn't bother us though. Just a friendly warning.

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KimberlyJane  - 

Verified Purchaser

Grand Palladium Kantenah: Great resort

This resort has excellent a la carte restaurants (steaks and duck are amazing). You only have to book 2 of the restaurants Japanese and Seafood. The buffet is also super. There were 10 different jugs of freshly squeezed combination fruits every morning and they never run out. They also offered a BBQ night on the beach with folks playing the bongos which was nice. Entertainment is superb! Mon, Tues night is just OK but then the rest of the week is great. They have people zip-lining onto stage, ac [... read more]

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Chanster  - 

Verified Purchaser

Iberostar Selection Playa Mita: amazing resort

Great location.staff are friendly. One suggestion is to utilize the terrace bar by keeping it open a bit longer at night I know ppl come not only for drinks but for the scenery and ambiance and maybe put more bar staff during busy times

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Adrienne  - 

Verified Purchaser

Riu Santa Fe: Great resort wonderful staff

We stayed at the Riu Santa Fe and we all had so much fun, such an energetic environment! We also did some excursions with cabo adventures what a fantastic company. They had great organization and and always made sure everyone was satisfied. I definite recommend their company.

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Steph11  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing Resort

honestly this was the best one out of 9 all inclusive I've done. Food was awesome(only thing is sometimes they would close for weddings and not tell us) but everything was 100% top notch!Very happy to upgrade our rooms when asked. 24 hour room service was amazing! pools were clean, beach was awesome. Accommodating to our wedding party.

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Lovely Lady  - 

Verified Purchaser

Sandos Playacar Beach Resort: Wonderful Time had by All

Sandos Playacar is a wonderful resort, all staff very professional and respect full. A no pressure shopping resort, food was excellent never had a bad meals had different cuisine each night. I attended a destination wedding that was fabulous. Definety would recommend this resort for total relaxation.

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Vics  - 

Verified Purchaser

Bahia Principe Explore Coba: Fabulous Resort!

This was our first trip to a resort and we are hooked! The place was beautiful! The food was amazing especially the a la carte restaurants! We were thrilled to be able to visit the other Bahia Principe Resorts near ours. The staff were all very helpful and friendly. Although the weather was rainy for part of our stay, we still had the best time!

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Krp2nite  - 

Verified Purchaser

Oasis Tulum: Staff set this resort apart from all other resorts

Have to say very disappointed with Sunwing on this vacation. Everything pictured, or promised through Sunwing was images from a sister resort. The rooms were adequate at best. But the staff made up for any disappointments we had with Sunwing. Very friendly, and all staff would drop everything just to help out. Even had a couple servers offer dinners at their homes with their families. Super cool. Entertainment at resort was lacking, unless ur into pool yoga. And the amount of screaming children  [... read more]

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