Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

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Riu Santa Fe: Clean & Comfortable

Cleanliness is an absolute obsession with the staff of this hotel. Food choices were infinite. So many pools and restaurants. Definitely would stay again in the future. Minibar is stocked every second day.

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Mediocre

Decent hotel. Basic rooms. Too many rooms for my liking. Had to fight for beach and pool chairs. I would not recommend the a la cartes. Buffet food was decent. Too many locals selling merchandise on the beach. Always haggling. Markets in Bucerias a 15-minute walk.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fantastic Resort

Resort was super clean, pools were clear and appealing (no issues getting chairs anytime), Staff were very friendly and helpful, Food was fresh with lots of choices, al a Cartes were fantastic and easy to book on the app. Beach was clean and attractive. Would definitely return Flights were very comfortable and timely. Thanks Susan for recommending this resort.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fantastic Resort

Resort was super clean, pools were clear and appealing (no issues getting chairs anytime), Staff were very friendly and helpful, Food was fresh with lots of choices, al a Cartes were fantastic and easy to book on the app. Beach was clean and attractive. Would definitely return Flights were very comfortable and timely. Thanks Susan for recommending this resort.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: So much to do!

The resort grounds are beautiful with so many choices for things to do. We loved the variety of restaurants and pools and found the service very attentive. The reservation system for restaurants is a little frustrating but in the end we were able to grab 4 reservations for a la carte dinners which were all very good. We spent most of our days by the pool but the beach was just as fun. We loved walking to the pier to check out the fish. We love walking so having the mall, the mexican shop and the [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Nice Resort

The beach was beautiful. The resort seemed well maintained. The only issue was the app to book the restaurants with was no working properly. It was a real headache. When we were able to book a restaurant, it wasn't always the one we wanted as they would rotate them some nights. Excessively confusing, and an overall bad process.

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Beautiful resort

Spent a wonderful week at the Iberostar Waves Paraiso Beach. Beautiful, lush well-maintained property. Service, food, beverages were all very good. Beautiful beach, clean pool. Only issue was the music at the party pool was way too loud. We could have sat at other area's but would have missed all the pool games and entertainment.

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Scotty Boom Botty  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Amazing Vacation

I'll try to keep things short. Staff was fantastic. You must meet Florencio and the gang at El Dorado for the a la carte breakfast or lunch. It's worth it just for his humour. Food was a solid 8-9/10. We were very impressed. We had everything from lamb chops to chicken, steak, burritos, salmon/guac toast, fresh fruit and sushi. All exceded expecations. Staff was fantastic, every single one without exception. As soon as we met the pre-check in, we were quickly whisked away to the Diam [... read more]

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Pino  - 

Verified Purchaser

Occidental Tucancun: OK but for the food

At first glance this hotel looks very good. It is well maintained but tired and in need of some serious upgrades. In particular in the bathroom. Cracked and leaky sink, antique tap with a mind of its own. Air conditioning had no control. Loud and freezing, we complained three times with no result unless we were willing to change rooms. The staff was excellent. Personable and very professional. Special mention to Carolina in the lower buffet and Hermerlinda upstairs. BAD FOOD. I often wondered  [... read more]

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Colleen  - 

Verified Purchaser

Plaza Pelicanos Club: Not so great resort

I found it to be so very disappointing and would never go back there again. The hotel lobby smelled like faux air freshener, the buffet area felt like a cafeteria, the courtyard pool felt like a set out of The Stepford Wives movie, the room they tucked me in was on top floor and way off in a corner overlooking an unappealing alley and had no fresh air, the discothèque was a joke, the drinks were fake and sugary tasting, the ocean side pool was missing tiles and looked dingy, the poolside chairs  [... read more]

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Private  - 

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Grand Riviera Princess: Amazing Resort

Grand Riviera Maya is a beautiful place to go to the beaches are clean. They are constantly cleaning the seaweed garbage, etc.. the staff is very friendly and helpful and speaks English well! The rooms does need to be upgraded, but clean. Overall entertainment was superb. Celebrated my daughter’s birthday with friends, and as per my request, they had a birthday surprise for her dinner at the Mexican restaurant. We were there for five days four nights, and the food was outstanding in all the rest [... read more]

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Allen  - 

Verified Purchaser

Barcelo Ixtapa: Beautiful View

Overall a good experience. The resort is clean and nice. The rooms were good. Beds were firm and very comfortable. We had good water pressure and lots of hot water. The view from the balcony was very beautiful overlooking the beach and ocean. We saw beautiful sunsets. The staff are very pleasant and try to be helpful. The breakfast and lunch buffets were good. The supper buffet was less so. The resort mainly favours mexican cuisine. We found the majority of the food was barely warm. The hig [... read more]

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Walker  - 

Verified Purchaser

Royalton Splash Riviera Cancun: You won’t be bored at this resort!

We stayed at this resort the first week of April 2025. We chose Royalton because we have stayed at the Royalton in Punta Cana twice and loved it. We would go back to that on anytime. This one was good but we wouldn’t return. There are a lot of great things such as lots of activities and entertainment. Lots of restaurants. Always something going on. We did find this resort very congested. It’s a big resort packed full of people. That doesn’t bother us so much but it seemed like everything (pools, [... read more]

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Ryconn  - 

Verified Purchaser

Riu Vallarta: Beautiful resort

This hotel had amazing restaurants and buffet. It was very clean. Drinks were good, staff were great. I would definitely go back again. My only complaint would be not enough bathrooms for four pools. There was only four stalls so usually a lineup.

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TheMicon  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Great Family Get away!

Staff was excellent, food and service was great with the altitude upgrade. We used the room service several times and the kids always had fun at the kids club. Great location, the beach is okay, and it's a nice easy walk to Bucerias. Overall would recommend!

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Gus Polanski  - 

Verified Purchaser

Riu Palace Baja California: Awesome Resort

The resort is super clean and the grounds manicured beautifully. I would recommend this resort and would go back in a second. Some restaurants are better than others but you can always find great choices at the buffet The rooms are super clean (mattress was in need of replacing) The staff is outstanding and always friendly Dress code should be enforced in the restaurants a couple of knuckleheads wearing muscle shirts was not acceptable. Resort is a little on the loud side, so if your look [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: RIU JALISICO

The hotel was clean, good food, beach and pools. The staff was friendly. The white party was fun. We enjoyed the foam party at the pool. Loved seeing all the iguanas. Tracy from trip central was very helpful. I would recommend the resort. ?

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Private  - 

Verified Purchaser

Riu Flamingos: RIU JALISICO

The hotel was clean, good food, beach and pools. The staff was friendly. The white party was fun. We enjoyed the foam party at the pool. Loved seeing all the iguanas. Tracy from trip central was very helpful. I would recommend the resort. ?

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Deb J  - 

Verified Purchaser

Riu Palace Baja California: An Awesome Resort!

The Riu Palace Baja California was absolutely wonderful. The grounds are very well kept, the staff were friendly & the resort is very clean. The rooms are big, the bed was comfortable, the fridge was very well stocked & you have a good supply of alcohol in each room. We had a partial view of the ocean which was worth the upgrade to us. The food exceeded our expectations. The service at all restaurants was top notch. We went to all the restaurants & enjoyed the food very much. We did not get si [... read more]

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: PARADISUS LA PERLA - TERRIFIC!

The experience at Paradisus La Perla was incredible. The staff were unbelievable (especially Johnny), the facility and amenities 5 stars! The ambiance and vibes were so high. You had a nice balance of tranquility and party during the day with the pool bar. Night time wasn't too chaotic which I loved. The south bar had some nice events, and it was a great place to socialize have a drink. Loved the kicks bar as well. The food... WOW! Incredible! From the buffet to the restaurants... just amazing.  [... read more]

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