Cleanliness is an absolute obsession with the staff of this hotel. Food choices were infinite. So many pools and restaurants. Definitely would stay again in the future. Minibar is stocked every second day.
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Grand Decameron Complex Bucerias Trademark: Mediocre
Decent hotel. Basic rooms. Too many rooms for my liking. Had to fight for beach and pool chairs. I would not recommend the a la cartes. Buffet food was decent. Too many locals selling merchandise on the beach. Always haggling. Markets in Bucerias a 15-minute walk.
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Grand Decameron Complex Bucerias Trademark: Fantastic Resort
Resort was super clean, pools were clear and appealing (no issues getting chairs anytime), Staff were very friendly and helpful, Food was fresh with lots of choices, al a Cartes were fantastic and easy to book on the app. Beach was clean and attractive. Would definitely return
Flights were very comfortable and timely. Thanks Susan for recommending this resort.
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Grand Decameron Complex Bucerias Trademark: Fantastic Resort
Resort was super clean, pools were clear and appealing (no issues getting chairs anytime), Staff were very friendly and helpful, Food was fresh with lots of choices, al a Cartes were fantastic and easy to book on the app. Beach was clean and attractive. Would definitely return
Flights were very comfortable and timely. Thanks Susan for recommending this resort.
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Barcelo Maya Beach Resort: So much to do!
The resort grounds are beautiful with so many choices for things to do. We loved the variety of restaurants and pools and found the service very attentive. The reservation system for restaurants is a little frustrating but in the end we were able to grab 4 reservations for a la carte dinners which were all very good. We spent most of our days by the pool but the beach was just as fun. We loved walking to the pier to check out the fish. We love walking so having the mall, the mexican shop and the[... read more] mini putt, as well as access to the other 3 resorts was fantastic and having the double decker bus if we got tired was helpful as well. The rooms are dated but overall had everything we needed. We earned our meals walking up and down to the third floor each time. Overall this resort was a win!
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Krystal Grand Nuevo Vallarta: Nice Resort
The beach was beautiful. The resort seemed well maintained. The only issue was the app to book the restaurants with was no working properly. It was a real headache. When we were able to book a restaurant, it wasn't always the one we wanted as they would rotate them some nights. Excessively confusing, and an overall bad process.
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Iberostar Waves Paraiso Beach: Beautiful resort
Spent a wonderful week at the Iberostar Waves Paraiso Beach. Beautiful, lush well-maintained property. Service, food, beverages were all very good. Beautiful beach, clean pool. Only issue was the music at the party pool was way too loud. We could have sat at other area's but would have missed all the pool games and entertainment.
I'll try to keep things short. Staff was fantastic. You must meet Florencio and the gang at El Dorado for the a la carte breakfast or lunch. It's worth it just for his humour.
Food was a solid 8-9/10. We were very impressed. We had everything from lamb chops to chicken, steak, burritos, salmon/guac toast, fresh fruit and sushi. All exceded expecations.
Staff was fantastic, every single one without exception. As soon as we met the pre-check in, we were quickly whisked away to the Diam[... read more]ond Hideaway and our bags magically ended up at our room.
The grounds are beautiful and well laid out. The resort is getting a little old and renovations are underway.
The beach is better than expected but perhaps not as good as some other tropical locations. The sea weed which exists all down the coast was cleaned up quicker than we have ever seen. Very impressive.
Drinks were great, bartenders were fantasic. There are some "high end" spirits, like Grey Goose, MOM gin and some good tequila!
Despite being located in Cancun, the party atmosphere that I enjoyed in my twenties was much farther away, leaving this fairly big resort to itself, which we liked. Lots of entertainment in the pools and at night.
People have complained about small portion sizes which we found not to be true. To those people who appreciate bigger portions, remember that it's ALL INCLUSIVE and you can order more. This is a ridiculous thing to complain about so ignore anyone who brings that up. SMH.
Our room at the Diamond Hideaway was lovely. Two shower heads, a bench inside the shower, very spacious. From our balcony we could see the ocean.
You can actually see the ocean from so many places at the resort.
Resort is quite close to the aiport. I'm sure that it was less than 30mins door to door which included a stop at The Moon Palace.
We did not see a lot of wildlife, for good or for bad. The odd iguana here and there.
We had a fantastic time from beginning to end. If you read reports that include complaints, I would suggest that 90% of the issues where with the guest and not the resort or its fantastic staff. Some people just can not be pleased.
I hope this helps.
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Pino -
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Occidental Tucancun: OK but for the food
At first glance this hotel looks very good. It is well maintained but tired and in need of some serious upgrades. In particular in the bathroom. Cracked and leaky sink, antique tap with a mind of its own. Air conditioning had no control. Loud and freezing, we complained three times with no result unless we were willing to change rooms.
The staff was excellent. Personable and very professional. Special mention to Carolina in the lower buffet and Hermerlinda upstairs.
BAD FOOD. I often wondered [... read more]with the very many hotels around Mexico, how they managed to find so many good chefs. I wonder no more because it ended here at this Occidental. Unimaginative and repetitive selection. Tasteless for the most part with the same boiled tasting fish and chicken in both buffets every day. Chicken legs or wings with nary a breast to me seen. The specialty restaurants were far from special. The Italian La Trattoria had no reason to call itself Italian. As an example, the Ossobuco was tasteless, very chewy with an abomination of a sauce splashed on top. And the marrow was missing from the bone! This is a sin in Italy. The system of booking a reservation was meant only to test your resolve. You got to get up at sunrise to join a lineup. Then they fill up before the line ends. Just about every one complained about the food. The Occidental Costa Cancun just up the road would have been a much better choice. We shall not return.
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Colleen -
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Plaza Pelicanos Club: Not so great resort
I found it to be so very disappointing and would never go back there again. The hotel lobby smelled like faux air freshener, the buffet area felt like a cafeteria, the courtyard pool felt like a set out of The Stepford Wives movie, the room they tucked me in was on top floor and way off in a corner overlooking an unappealing alley and had no fresh air, the discothèque was a joke, the drinks were fake and sugary tasting, the ocean side pool was missing tiles and looked dingy, the poolside chairs [... read more]were uncomfortable, the two separate parts of the hotel were confusing at first and there was no fitness area. I cried my first night there and almost gave up my whole 2 week all inclusive vacation because i was SO disappointed in the whole resort. Fortunately i met another guest, who had the same feelings as me when her and her husband first arrived and she guided me to a sweet and very helpful and accommodating lady in the lobby named Esther! She came to my rescue and was able to help salvage my 2 week holiday! She was able to upgrade my room, for a fee, to a ground floor poolside room with sliding door to the outside air and ocean, along with that she upgraded my wristband which gave me access to the gym and all amenities at their sister resort, the Plaza Pelicanos Grand Beach Resort, 2 resorts down the beach from where i was! So every morning, for 13 days, i packed up my bag and walked the beach to the Grand and spent my whole day there, only to come back to my room at the Club to shower and sleep, and then head back to the Grand for dinner and the evening.....having to be back by 9pm before they locked the beach entrance to the resorts. I also ran into a couple their first night at the Club Resort and she was having the same reaction that i had had the week before upon my arrival! I then did what that other lady had done for me, and I guided them to Esther who was also able to upgrade them and salvage their holiday as well! That Esther must be one BUSY lady trying to accommodate all the unsatisfied guests that show up at the Pelicanos Club? And if I hadn't connected with Esther this review would have been a whole lot worse and I'm sure those couples would say the same! But i will never stay there again.....no matter how wonderful Esther is! (**as well, I would like to mention that all the staff I dealt with were very nice....its just that the resort was not)
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Grand Riviera Princess: Amazing Resort
Grand Riviera Maya is a beautiful place to go to the beaches are clean. They are constantly cleaning the seaweed garbage, etc.. the staff is very friendly and helpful and speaks English well! The rooms does need to be upgraded, but clean. Overall entertainment was superb. Celebrated my daughter’s birthday with friends, and as per my request, they had a birthday surprise for her dinner at the Mexican restaurant. We were there for five days four nights, and the food was outstanding in all the rest[... read more]aurants.
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Allen -
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Barcelo Ixtapa: Beautiful View
Overall a good experience. The resort is clean and nice. The rooms were good. Beds were firm and very comfortable. We had good water pressure and lots of hot water. The view from the balcony was very beautiful overlooking the beach and ocean. We saw beautiful sunsets. The staff are very pleasant and try to be helpful. The breakfast and lunch buffets were good. The supper buffet was less so. The resort mainly favours mexican cuisine. We found the majority of the food was barely warm. The hig[... read more]h light was the BBQ dinner (reservation). Food was very good and hot off the grill. One huge disappointment was us missing out on a seafood lunch bbq they had one Saturday which included Bbq lobster. We had no knowledge of it and it seemed everyone else did as there was a huge lineup early for it. By the time we got there everything was gone. The following Saturday we lined up early only to be disappointed to not seeing any lobster. The entertainment shows were completely in Spanish. It would have been nice to be at least partly in English. The beach is nice but the ocean has some decent waves that can push and shove you really good. The view is beautiful with a couple of islands off the beach making it postcard worthy. We saw a whale on our last day from the pool which was pretty cool The weather is beautiful, hot and sunny everyday. The pool was nice and a comfortable temperature. The staff at the pool bar were quick and friendly. We rarely waited more than a minute or two for service. The liquor was all brand name and not cheap generic stuff that I received in the resorts in Dominican Republic. Overall it’s a decent, very clean resort and a good bang for your buck.
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Walker -
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Royalton Splash Riviera Cancun: You won’t be bored at this resort!
We stayed at this resort the first week of April 2025. We chose Royalton because we have stayed at the Royalton in Punta Cana twice and loved it. We would go back to that on anytime. This one was good but we wouldn’t return. There are a lot of great things such as lots of activities and entertainment. Lots of restaurants. Always something going on. We did find this resort very congested. It’s a big resort packed full of people. That doesn’t bother us so much but it seemed like everything (pools,[... read more] restaurants, hotel rooms, entertainment areas) are all crammed into one big area. There was no quieter parts or nice walking trails/walkways. Busy, crowded and congested. Lots of stuff for the kids to do but would have loved some quieter areas. Also, you have to wake up at the crack of dawn if you want to find any loungers by the pool (amongst rows and rows of loungers all crammed into every spare space). Enjoyed our trip but would not return to this spot.
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Ryconn -
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Riu Vallarta: Beautiful resort
This hotel had amazing restaurants and buffet. It was very clean. Drinks were good, staff were great. I would definitely go back again. My only complaint would be not enough bathrooms for four pools. There was only four stalls so usually a lineup.
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TheMicon -
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Krystal Grand Nuevo Vallarta: Great Family Get away!
Staff was excellent, food and service was great with the altitude upgrade. We used the room service several times and the kids always had fun at the kids club. Great location, the beach is okay, and it's a nice easy walk to Bucerias. Overall would recommend!
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Gus Polanski -
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Riu Palace Baja California: Awesome Resort
The resort is super clean and the grounds manicured beautifully.
I would recommend this resort and would go back in a second.
Some restaurants are better than others but you can always find great choices at the buffet
The rooms are super clean (mattress was in need of replacing)
The staff is outstanding and always friendly
Dress code should be enforced in the restaurants a couple of knuckleheads wearing muscle shirts was not acceptable. Resort is a little on the loud side, so if your look[... read more]ing for quiet keep looking
Overall a very good value
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Riu Flamingos: RIU JALISICO
The hotel was clean, good food, beach and pools. The staff was friendly. The white party was fun. We enjoyed the foam party at the pool. Loved seeing all the iguanas. Tracy from trip central was very helpful. I would recommend the resort. ?
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Riu Flamingos: RIU JALISICO
The hotel was clean, good food, beach and pools. The staff was friendly. The white party was fun. We enjoyed the foam party at the pool. Loved seeing all the iguanas. Tracy from trip central was very helpful. I would recommend the resort. ?
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Deb J -
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Riu Palace Baja California: An Awesome Resort!
The Riu Palace Baja California was absolutely wonderful. The grounds are very well kept, the staff were friendly & the resort is very clean. The rooms are big, the bed was comfortable, the fridge was very well stocked & you have a good supply of alcohol in each room.
We had a partial view of the ocean which was worth the upgrade to us. The food exceeded our expectations. The service at all restaurants was top notch. We went to all the restaurants & enjoyed the food very much. We did not get si[... read more]ck either!
Every morning we had the Best coffee’s ,a great way to start our day.
There’s plenty of activities on this resort at the pool side. If you are wanting some wild night entertainment, walk to the other resort. They are all connected & it’s included in your fee. We walked to town a few times & never had any concerns about our safety. Yes people want to sell you things, but if you say no thank you, they walk away.
It was a wonderful adults only resort & we highly recommend it!
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Paradisus La Perla Adults Only Riviera Maya: PARADISUS LA PERLA - TERRIFIC!
The experience at Paradisus La Perla was incredible. The staff were unbelievable (especially Johnny), the facility and amenities 5 stars! The ambiance and vibes were so high. You had a nice balance of tranquility and party during the day with the pool bar. Night time wasn't too chaotic which I loved. The south bar had some nice events, and it was a great place to socialize have a drink. Loved the kicks bar as well. The food... WOW! Incredible! From the buffet to the restaurants... just amazing. [... read more]The beach was awesome and although lots of sea weed they did an amazing job to clean it up, but it was such a peaceful spot if you didn't want to be on the resort. The rooms were unbelievable! So clean! So beautiful! The staff also did a nice job cleaning it every single day.
My only knock but it won't affect the rating was the entertainment bit. I thought that the entertainment was a little flat (not in terms of talent), but I wish there was some sort of stage just like at many of the resorts where there was a big focus on the entertainment. I think the south bar is great but it's a place of socializing and I felt that the entertainment was drowned out at times.