Starfish Jibacoa: Mediocre

The staff was friendly and accommodating. Half the hotel was closed for renovations. It is an old hotel and does need work. The pool and outdoor areas were very nice. They were not able to give us a bungalow like we booked saying that the rooms were too small to accommodate anything other than a 3/4 bed so gave us a room on the ground floor of the hotel. The next morning the bathroom floor was all wet from a leak above so we were given another room which was ok. I had fresh bites on me ever [... read more]y morning but my husband who was in the same bed did not. Though the food was pretty much the same every day, there was plenty.

Iberostar Origin Bella Vista Varadero: Beautiful resort

For me I like the resort it was beautiful but I like it when you are relaxing outside and you have a waiter or waitress that comes along and ask you if you need a drink from the bar but we didn't get that service here if you wanted a drink someone had to go to bar for a drink. Food wise we eat but I don't understand that their is no fish at the resort we had turkey, porkchop ,vegetables and rice all week the snack bar had hotdog,fries,spegatti, pizza for drinks we were having sex on the beach d [... read more]uring the day and beer or cacao liquor after supper. Room and maid was great would I go back maybe but would look at one resort that we love to go to first for sure would be like my top 3 right now for choice

Paradisus Princesa Del Mar: Paradisus

This resort is definitely not a five star resort more a two or three star. Food wasn’t great Choice of alcohol was very limited. First room we had had a lot of problems so we moved. The second room was a little better but a/c was so noisy we had to turn it off. The resort at one time was quite nice however it is becoming run down. Staff seem a little bit down as well probably because they bear the brunt of the complaints which is too bad because it is not their fault.

Roc Barlovento: Great holiday

This is a smaller resort that is clean with a great location and beautiful big beach. The food is good, we never went hungry. The staff is awesome and make your vacation a wonderful time. The pools are clean and the entertainment crew keep you busy and happy

Playa Vista Azul: Great resort ... but..

Great stsff and location , great beaches , the food is average for Cuba . It's very frustrating because it could be a place I would frequent but I will not return because they do not put any effort into cleaning ! And because of this there ate cockroaches at the restaurants , on the buffet and at the bar . The public washrooms are never clean.

Iberostar Origin Laguna Azul: Horrible - Would never go back

Cockroaches, bugs in the food. While we were eating our dinners, lunch, breakfast, you name it. Best yet - on the second night our group discovered we were bitten by bed bugs. What could we have done? Try to enjoy it the best we could - had a few sleepless nights because of this. Food? Not many options at the buffet or restaurants. Either chicken or pork - guess what, we are religious and couldn't eat pork. Best of it all, when we asked for chicken hot dogs we were told it was - when we asked to [... read more] see the packaging, it was chicken AND pork in the hot dog. GREAT! Water and drinks for the bars hand sand in it and if it wasn't sand then it was almost like dirt floating around the drinks, melting from the ice. DISGUSTING!! Room cleaning? We got one towel for the whole trip - only had a hand towel for TWO days after that, we never saw it back. The staff - never happy, never show you a smile and you don't feel wanted. We left the resort most of the times because it was really unbearable. I am not sure how this is a 5 star resort - should be a 2 at most. Left a really bad taste in my mouth for the Iberostar chain. Worst experience of our lives - in terms of the resort. Cuba is a very beautiful place though.

Playa Vista Azul: Playa Vista Azul

Found everything to be excellent Third trip and we will be back. Staff were outstanding---we had upgraded room etc. and it was well worth the money. Pizza at poolside was especially enjoyable. Carlos at the pool bar was fun and very competent. His KISS ME drink was special.

Club Kawama: We love Kawama

This was our 5th visit to this resort. The beach is spectacular! Great for swimming, lots of shells on the beach and great for long walks. The rooms are a little tired but beds are comfortable and there is hot water and air conditioning. The staff are amazing and we always meet lots of other friendly Canadians who are also repeaters to the resort. We enjoyed two tours set up by the Sunwing rep and felt the service was excellent. Keep in mind when traveling to Cuba that this is a 3rd world coun [... read more]try!

Melia Marina Varadero: Pleasant Melia Marina

- Free WiFi did NOT work - toilet paper not delivered to room when requested - key card locked me out of room on second last day. - towel rack fell off wall - out of most foods - food has improved over previous 3 years. - beautiful view, pleasant pool, and steps to gorgeous beach - grossly overpriced!! @ almost $2000 - was rushed over the telephone by tripcentral agent stating his wife wanted to go shopping!!

Occidental Arenas Blancas: Really nice place

We had a great time at the occidental in cuba. People were so nice. Beach amazing. All the crystal beer you can handle. All rum drinks too. Pool and bar so much fun. Food was ok especially breakfast. Rooms were cleaned every day and fridge stocked with water. 32 degrees and sunny. .

Iberostar Origin Playa Alameda: Great time

This is a great resort for Cuba. Room o.k. Maid service great. Plenty of hot water. Water pressure was great. Had enough towels everyday . Air conditioner was working just fine. No lock on balcony but was very hard to open. No blackout curtains. No big deal there. Not a far walk to anything. Staff was wonderful. Lot's of entertainment on beach and pool. Disco was fun. Plenty to drink. Food was good. Never left hungry. Never used the gym but only opens at 9.00. Not a lot of lighting at  [... read more]night. Ocean was over the top beautiful. Beach is perfect. Around noon there were no more chairs. Also at the pool. This is Cuba you read the reviews and may be already been to Cuba. So you know what to expect. If you want luxury pay for it. I paid under $1100.00 and was very very pleased with my stay. Remember you get what you pay for. I had a blast and will be going back.

Iberostar Origin Laguna Azul: Nice resort

Hotel and ground’s are nice , room was okay except for the bathroom there was no standup shower , I ask to be moved but they wanted more money . But was.clean except for one day that no one even went there . Food wasn’t that great and the people that work there could or should be more friendly. A lot of problems with internet

Hotel Los Cactus: Wonderful place to stay!

Clean, amazing staff, beautiful beach, great drinks, Air Supply, and 3 meals a day! I had an awesome time at Los Cactus! I traveled there alone and ended up meeting some incredible people. I highly recommend spending time here.

Melia Varadero: Bad food ruined the trip

It was our first time to Cuba. I was warned about the food but never imagine it could be so bad. Not to mention the staff at the buffet filling plastic water bottles they serve to guests with tap water. My daughter was very sick because of it. Dishes were dirty. Most of the staff gave us the impression that they don't care. Only a few friendly faces. Rooms are nothing like in the pictures on the website. They burned trash 100 feet from our room all night and almost poisoned us. Had to ask room s [... read more]ervice to change our sheets. They didn't clean the bathroom either. Just gave fresh towels in a dirty bathroom. The rest of the resort and beach were very well maintained and very nice.

Melia Las Americas: Perfect Balance of Golf & Relaxation

Second time at this resort and enjoyed every minute of it. Booking the Golf Tee times online was perfect and we were out and playing without any issues. We would recommend paying the extra and booking "Level". We had a gorgeous first floor room overlooking the beach and it was literally 5 steps to the beach or the pool. Level Concierge Service: Great service and very attentive - Thank you Laura, David & Yohandra, you were all very helpful Room: HUGE, clean and comfortable. Great water p [... read more]ressure and hot water for your shower. Restaurants: Paying extra for the Level gets you a sit down Breakfast and Lunch at Limencello. Great food and amazing people. Shout out to Osgladys and her manager for the great service and they make the best Margarita Pizza's!!! Buffet: Food was Plentiful and delicious. Thank you for the great service Luis Beach: Amazing! Clean white sand and warm ocean water. Great service at the Level Private Beach with Bar Service to your Palapa. Thank you Guillermo for working your butt off and remembering everyone's order! Thank you to Raoul for the extra padded seats for the lounge chairs. Despite the issues Cuba is having with food shortages which everyone around the world is experiencing, they did a fantastic job with creativity, flavour and choice. We loved it here and will come again.

Paradisus Princesa Del Mar: This resort was rated a 5 star but is really a 2 star.

We have been going to all inclusive resorts for over 40 years and this is the worst resort we have ever been to. Grounds need maintenance (exposed wiring, closed hot tubs, closed restaurant and bar. First rooms we were given were a 3rd, floor walk up that was old and smelly. We were moved to newer rooms after complaining. Food was terrible best meal of the day was an omelet for breakfast or a hot dog for lunch. Everything was either chicken or pork and casserole dishes. Bar service consiste [... read more]d of rum, beer and some vodka. Later in the week they brought in other types of liquor which quickly ran out. Beach was great and you could see it was once a beautiful resort. But it has terrible management. Paradisus is supposed to be a higher end resort in the Melia Group but we would never come back.

Hotel Blau Las Morlas Varadero Beach: Amazing resort

The hotel is a relaxing small hotel never a shortage of food its clean staff are helpful and friendly the beach is great it's home away from home for us we do plan on visiting again I would recommend this hotel to my family and friends

Los Delfines: Amazing resort in the heart of Varadero!

Very nice 7 days spent in Los Delfines. Location is excellent, food is good for people who don't eat process food: simple, natural and tasty. We don't complain, much more variety than every day at home. Hotel is clean, staff friendly, right on the beautiful beach. It was our fourth time there and we will return. Cuban people are there too but we have to remember that is their country. If somebody have a higher expectation they should pay and go to 5 stars resort.

Club Kawama: Great beach

When we arrived our "room was ready" according to the lady at check in. When we got to our room there were no beach towels, the ac wasnt working, the garbage wasnt emptied. Told the reception about our room and lack of "stuff" and she told us there wasnt another room available. A staff member came by to try to get the ac working which they did get to turn on and off but there was no functioning thermostat. This meant I had to turn it on when hot and off when too cold including the middle of the  [... read more]night. The beach towels and fresh towels finally arrived day 2 afternoon. The beds were comfortable but only 1 pillow on each and no extras were given. The beach was amazingly beautiful and weather was awesome. The pool was nice to look at but we went for the beach and the pool bar was under construction with the smell of diesel fuel coming from there, day and night. The food was ok but not much selection as food isnt exactly easy to get in cuba right now, apparently. Only had chicken for 2 meals all week, always had pork, no beef, no burgers, hot dogs, or fries. We brought our own seasoning salt for flavour. Did the catamaran excursion which was fun and the best food we had all week. Current was strong so people were only in the water for about 10 minutes. The beach on the island was also beautiful. I wouldn't take my kids there due to a lack of activities and food options. Staff was nice enough but everyone wanted your tips and didn't have a problem looking for one. Stayed there 4 days and that was long enough for us.

Melia Peninsula Varadero: Good staff

I would categorize our stay here as middle of the road, the staff were mostly friendly and the resort is decent shape over all like anywhere in Cuba they do the best they can with what they have. Several shortages were experienced but this is common place right now anywhere in the world overall I would give this resort a solid 3 our of 5. Sanitizer was widely available throughout the resort but in reality if your still concerned about cough 19 then why are you traveling anywhere but a Psychiatri [... read more]st.