we have been to PV around 30 times . At this resort app. 5 times . We book at this resort if price is attractive compared to our favourite resorts that are 1-2 stars higher ,and their price is much higher when booking. Rooms are clean,staff friendly and accomidating.Food is not as good as other places we stay,but we pay a lot less. Jan/2018..old resort in front of Costa being demolished with very noisy jackhammers going all day .Excellent location to walk downtown.
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Private -
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Costa Club Punta Arena: Great stay
We had the great opportunity to be staying at Costa Club Punta arena for 1 week. It is a clean comfortable small hotel with very caring staff, making it feel very safe and a home like atmosphere. The location in regards to getting down town to the malecon is great and very close to the marina as well. Catching taxis and local buses is very easy. Rooms were very large and clean, we were in the older section and they were just fine. This is a budget hotel so remember that you get what you pay for [... read more], but for the price I think you get more than you paid for. This is not a luxury hotel , but a comfortable clean small hotel. The food at the buffet is catered to Mexican tastes, but then again ....I guess you are in Mexico. You should never go hungry and you can always go out for dinner.
Currently there is a lot of noise from the tearing down of an old building in front of the hotel, this is not the hotels fault.
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MrRob -
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Grand Sirenis Matlali Hills: Best of both worlds
Beautiful resort in the mountain/jungle with a shuttle to a nice beach area. Great place if you enjoy nature, lots of walking, beautiful water features and areas and a wonderful selection of food considering the size of the resort. Would go back again
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Lou m -
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Iberostar Selection Playa Mita: Amazing resort!
This resort was so wonderful and so well kept. Everyone was so happy and pleasant. Food was incredible for an all inclusive and never a shortage of anything. Our room was really great, nice sized and beds are sooo comfy which is not the norm in Mexico.
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Private -
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Grand Sirenis Matlali Hills: Beautiful, quiet, secluded resort
Such a pretty setting for this resort, nestled in a valley on the slope of a mountain above La Cruz de Huanacaxtle. The beach club has a restaurant for anyone doing the all-inclusive. There are plenty of chairs and umbrellas. The view from your chair is awesome. The swimming was chilly in January but there were no jellyfish and the wave action wasn't too scary. We went in everyday. Forget about snorkelling at this location...the water isn't clear enough and there isn't an abundance of fish [... read more]to view. The free shuttle runs from the resort to the beach numerous times throughout the day, beginning at 10:00am. We didn't mind the 10 min. ride back and forth...we never tried to walk it.
The food was excellent in the specialty restaurants and only so-so at the buffets at dinner. We ate at the beach club everyday so we don't know what lunch was like at the resort. Breakfasts were very good.
Housekeeping was a bit of an issue for our room and our friend's room. They didn't come until 5:00pm (ish), so that was so inconvenient for getting ready for dinner or just for relaxing after a day at the beach. Also, they have this funny habit of snatching every towel, hand towel, bath mat they can find in your room and not having enough to replace them, so on 2 days we were left with 1 towel for the two of us!! And they didn't bother to come later to replace them. And we had hung up our towers for re-using and they still didn't get the message. I tried hiding them, but they found them and took those too! We heard this same story from other guests as well. Just a glitch that needs attention.
All in all, very nice resort...mostly Canadian and British guests. Hardly an American to be found. Very few kids. Hiking around the resort, because it is on a hillside, was not problematic. We needed the exercise after all that eating and lounging around. But there was almost always a shuttle available if we wanted. Puerto Vallarta is about a 40 minute bus ride down the highway, for 10 pesos. Lots of people took this as a day trip.
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Lorraine and Mike Ireland -
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Las Palmas by the Sea: Wonderful experience
This hotel was excellent. It was clean, lively and beautiful. The food was good and choices were amazing. The pools and grounds were clean, well kept and neat. Our room and bed was very comfortable. The maids, bartenders, porters and other hotel staff were friendly and very helpful.
I found the adult pool relaxing and very warm. My husband preferred the kids pool and we spend our time between the two. There was always a place to sit in the shade. I found the kids pool music and constant[... read more] screaming by the game coordinator too loud and the music not to many peoples taste. Indeed the only time people seemed to come alive was the one hour of old rock and roll. Why do young people in their 20's assume that all people want to hear their music? The prizes at Bingo were lame and we stopped playing after the first day. This is a very small criticism because overall we had an excellent time. We did not indulge in much of your entertainment as we preferred to go into town, to eat out and listen to Mariachi music. When we returned, there were many drunk people who were still being given drinks and were rather obnoxious. Perhaps the bartender could have refused to serve the drunks. (That's what they do in Canada). We appreciated the attention and help from Alehandro and Martin and the maids. Martin directed us to see a Mariachi band that was outstanding and comprised of his family members. It is worthwhile for Las Palmas to look into hiring them on a full-time basis. We will be returning again next year, though we would like a room with a window that opens, perhaps a balcony. Thanks.
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Steph -
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Grand Decameron Complex Bucerias Trademark: Consistently great!
I have several reviews on this resort. This is our 4th time back and will not be the last. In fact most of the folks there have been there far more than we have. Which really speaks to this location and hotel. We booked with Air Transat. We were happy with the size of plane and their customer service.
As far as our expectation on a trip, we look for a nice beach, quiet area for mature adults, variety of food, and a clean hotel. We are seniors so our needs are not grand. This trip seem[... read more]ed to have more of the senior crowd. Not many younger adults, might not be the party place for them.
This trip we returned for two weeks and were not disappointed. The hotel continues to be consistent. Very clean, same staff as the last few years which are truly courteous and work hard to please. The location is ideal for the adventurous folk as it is a short bus ride to several smaller towns and an interesting bus ride into the PV. They just upgraded the A/C in the rooms as well.
The grounds are well cared for, everyday you can see the garden people trimming and caring for the property. When walking around the pools watch for the hummingbirds they are usually feeding on the flowers on the hedges. Iguana’s are all around the grounds, some very large ones and if you look up you can see them in the trees. This year they were a bit more active, and several were spoted fighting and some even fell into the pool. Staff were quick to respond and lift them out.
The hotel is on a beautiful beach where you can walk for miles. They have lots of pools to choose from. There is a party area with games and such. We did not check that out this trip.
It is never necessary to get up early to save a spot on the beach or at the pool. They discourage it but don’t seem to enforce it. We never had an issue finding a place to hang out.
You do get a beach towel on check in; if you lose it you will be charged a fee. We heard a few folks complain that someone stole their towel and they were stuck with having to pay for one.
Bring your own drinking cup, insulated works well for morning coffee and through the day drinks. Coffee is not available in the rooms but easy to get some fresh coffee at the bars. If you want Baileys bring your own they don’t really have that flavour in Mexico.
The Buffets have theme nights so best to check them all out, BBQ night was really good and 70’s night was cool too with wings, burgers and such. Two buffets to choose from with different themes at each of them.
Best to pay everything in peso even the tips. It is good to tip to show your appreciation; it does go into the general pot and shared with all the staff. Even when your trip does say gratuities are included we still tipped from time to time. You can get money at a better rate than the hotel up the hill with your bank card. Any purchases you make you get a better deal if you pay in peso’s.
Get outside the resort it is safe and interesting to experience the Mexican culture. Try some of the local food carts in town and some of restaurants. Popular places are Fat Boys, Drunken Duck, Karen’s which is really short walk on the beach from the resort. They offer happy hour on the beach and a lot of folks go there in the afternoon. Sit up high so you are not bothered by the vendors.
Lots of other fun places to explore. Wednesday afternoon they have a market in Bucerias with higher end items. Or you can go to La Cruz on Sunday for the big market. Lots of samples of local fare. fun market. At the end of the main road is the tourist market. Those with mobility might find it challenging to walk on the cobblestone road. Take your time and enjoy or walk on the beach to the market. Just about anything you want will be offered. Beware you need to barter your best price, except at the local market on Sunday those are set prices and really only set up for the locals.
Massages are offered everywhere and also the fish pedicure. We have has massages in town in town and on beach, we think that the beach ones are a bit better. Average price is about $20 cdn. or about 250 to 300 peso. The hotel does offer massages but not sure about what the cost is with them.
Activities – they offer bikes to ride around town, which we did every day. They have tennis court, soccer field, and basketball. For water, they have kayaks and take the sailboat out from time to time depending on the weather. They do offer boggie boards for some surf time. This trip the water was ok to play in and did not toss you around as much as it had in past trips. You should bring water shoes as there lot of stingrays in the bay and a few folks were stung.
On this trip we did not really deal with too many bugs, the hotel does spray each month which make the grounds and your room comfortable and you can sit outside in the evening comfortably.
Things they can improve on:
The beds are firm and could be better. The pillows are really hard and I will be bringing my own for my next trip.
They could offer a few more options on water activities, such as stand up paddleboards. And would be nice if they added a mini golf. Easy activity in the hot sun. Wifi is only available in the common areas. For us once a day is fine with us as we are on vacation, we feel we should be disconnected. We heard that they are slowing adding to each building wifi access.
Now for our big issue: The hotel safe is not included and you have to pay 50P a day. Expensive for two weeks, if we did not have peso they asked us for $65 cdn. Luckily we had peso so worked out less. In our opinion it is not worth the risk to leave your passport and money out, even with the good security in the resort. So you have to pay.
The lounge chairs are uncomfortable if you plan to read or lounge around for a longer time period. Bring a floater from the dollar store or you can usually get one from someone that is leaving, or you can purchase up the road for a few dollars. Highly recommend to get one.
It would be nice if they added some chips and salsa or some type of snack in the bars. We were not keen to attend the evening show as it is late and we have already seen them. We much prefer to hang at the beach bar. Having a few chips or nuts would much improve the bar experience.
We really like the location of this hotel and we will be back next year.
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James Bond -
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Riu Vallarta: Our Favourite
We have stayed at many resorts in Mexico ----over 20---- We like the Riu Vallarta a lot because of many things---probably the number one event that separates it from the other resorts is the Central Village concept that develops in the evening. The area consists of a large fountain---a fabulous square raised outdoor bar--the open air Entertainment area---access to a la carte restaurants and Huge Buffet all viewable from the 300 seat lobby bar. What really makes it Hum at night is the live[... read more] band playing Dancible music----Of course the staff are top of the pack---and rooma exceptional---my favourite is the unbelievable massive walkable--swimmable---endless Beach Really there isnt too much negative you can say about our favourite
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Private -
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Barcelo Puerto Vallarta: Very nice resort
This resort is great staff work hard and it has excellent service. Food is good and rooms are great. Only complaint is the lobby bar needs a update. The gym needs equipment that works. The lobby bar needs a change, new furniture. Nut it's definitely worth a visit.
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Elaine -
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Grand Decameron Complex Bucerias Trademark: Royal decameron
The entire resort was kept very clean and neat Loved the setting Good food Would definitely stay there again The shows were very good the staff were friendly and helpful The rooms were kept very clean and were comfortable
This was my wife and my third trip to PV but first time staying in the romantic zone. I have to say playa Los arcos has to be one of the nicest hotels in this area. It has location, great staff, great rooms, average food in the dining room, great pool area. Biggest plus is location. It is so close to hundreds of great restaurants on basilo badillio street and many side streets.
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Wahini -
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Sunset Plaza Beach Resort & Spa: Wonderful Resort
Well kept resort. Every room has an ocean view. The staff are very friendly and work hard to make your vacation enjoyable.
The swimming pools are lovely with a great swim up bar. Mexican night is lots of fun with a buffet of Mexican food and a live mariachi band.
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Janet21 -
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Riu Palace Pacifico: Amazing Resort!
First time travelling and it was amazing.
The place was spotless.
The food was fantastic. With several different types to choose from for even the pickiest of eaters
The staff was friendly and very helpful.
The pool was clean and not crowded even with so many people there.
The beach was wonderful. Staff worked hard to keep it well maintained.
Always someone available to assit if need be.
They had a great crew to entertain the guests both at the pool and in the hotel.
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Kate55 -
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Occidental Nuevo Vallarta: Great 4Star Hotel
We are a middle aged well traveled couple. We have stayed in mainly 5 star all inclusives but decided to save a few dollars and stay at a 4 star. We were pleasantly surprised by the quality of food and service. The beach is great here and even though many reviewers complained about the lack of shade we never had a problem finding a chair in the shade at any time of the day. That being said we do not sit around the pool as we prefer to sit on the beach. The only thing that I can think to complai[... read more]n about is that the windows do not open. I don't mind not having a balcony as we spend very little time in our room however I do not like sleeping with the cold air conditioning on and it would be nice to hear the waves at night. Also would appreciate internet access in the Lobby. I rather like not having internet in the room while on vacation but it would be nice to be able to check in every few days and so Lobby internet would be appreciated.
The Ocean was so rough when we were there that it made it impossible to have a nice swim but if you like to play in the waves this is the beach for you. One day the water was so rough that it was washing in dozens of yellow bellied water snakes, Yikes! It was also amazing to see a nest of turtles hatch right on our resort beach .
The staff at the hotel was great and I would especially like to thank Eder Huescq at the front desk as he went above and beyond to make sure that we were happy with our stay. I really don't understand the complaints about check in as ours and our friends who arrived days after us both had a quick and cheerful check in with Eder.
We did not upgrade to Royal level and really i can not see that it would be worth an extra $100 a day to do so. Although the nights get chilly and it would have been nice to be able to use the hot tub in the Royal level pool.
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Dave J -
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Grand Sirenis Matlali Hills: Mediocre at best
They say that this is a 4+ Star resort but I am only able to reach a 2.5-3 Star rating at best.
Food was on and off mostly off, We were without towels for 3 days in a row, always had to call and get delivered. Big language barrier with the staff. Rooms were so so.
The scenery of the resort was nice but be prepared for HILLS HILLS and MORE HILLS.
There is a lot of walking to be done and shuttles are few and far between unless you want to wait.
There is no main lobby with a gift shop, there i[... read more]s no auditorium for a band or show to set up. All the chairs are hard wood and kill your back.
The pool was nice and we stayed in the adults section most of the time.
The beach associated with the resort was not nice at all. Rocky to say the least
I would steer clear of here unless you are going to take your chance. It is not worth the monies spent on this vacation nor is it a 4+ Star
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Private -
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Riu Flamingos: Simply Awesome
The star rating for this hotel is perfect or perhaps a bit below.
The grounds and rooms are very nice and clean.
Food is plenty and in good selection. Buffet service during the meals is ok but varies, for those who wish to have a server on stand by I advise to book a hotel for 1K more.
The beach is awesome with soft sand, warm water and waves for everyone to have fun.
Note to future guests when going back to your room after 10:00PM please be considered of other guests and keep your voices [... read more]down. No 3ft thick walls can keep them away at times.
If your pick up time is after check out it is possible to leave luggage in a room with no security that anyone have access to. Found that odd, thankfully nothing happened.
Overall awesome stay and recommend.
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Private -
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Riu Vallarta: Wonderful resort!
The hotel and its surroundings were above expectation. The room was specious, very clean, the food was amazing, so many choices, so many delicatessens, the service was very friendly everywhere. We enjoyed long walks on the beach, if not big waves in the ocean, I loved to swim. Every day was sunny and warm - what else to wish?
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Private -
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Decameron Los Cocos Guayabitos Ramada: A quick get a way
This hotel is quite a drive North of Puerto Vallarta, just so you are aware. The hotel grounds, buildings, pools and rooms were very clean! The beach was wonderful. It is a fairly big resort at the end of the town Rincón de Guayabitos, which a lovely Mexican town for wandering, shopping and eating local authentic Mexican Street food. The beach is amazing for walking and end to end is Just short of 3k. Breakfast and lunches in the buffet were great, at times dinner was questionable. The snack ba[... read more]r had pizza, hamburgers and hot dogs and all the fixings as well as a few other items.There is one building on the hillside that boasts adult only pool, it may be quieter at this location but there are many stairs and quite a walk to the buffet and beach. We would definitely return to this resort if the price is right.
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Private -
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Riu Palace Pacifico: Positive Vacation
We enjoyed a week at an excellent all-inclusive Resort on one of the greatest beaches in the world.
We received the expected Riu Palace excellent accommodation and service for which a Riu Palace is noted. The grounds were immaculately kept. The restaurants give superb service with a quality menu. We had one minor problem in the "Steak" restuarant. The New York steaks were 50% fat / gristle, and the residual meat was tough. On second seating, the Filet was enjoyable and the Lobster suburb.
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Two suggestions for improvement. (1) With only 2 public restrooms on site (one in lobby and one by pool), more are needed. (2) pool seating is self-reserved and not monitored. 75-minutes before sun-up, all best sunny-location seats are "reserved", even though they may be unoccupied for much of the best part of the day.
Overall, we travel a lot and are Riu Gold-Cardholders, and feel we got very fair value for our vacation $