Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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Sadie41  - 

Verified Purchaser

Akumal Beach Resort: Great resort

The resort was kept very clean. It was also a small resort so that you had easy access to where ever you wanted to go on the resort. The staff on the resort are all very very friendly and the most of them speak english quite well.

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Iggy2015  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Amazing resort

Had an amazing time for eight days at this resort. Although it rained a few days (October), we still had a lot of fun. The pool is huge with two swim up bars. Service was impeccable, specially when one of our luggage was lost on the bus with no name on it, they managed to retrieve it and get it to us at are door within a few hours. The grounds are big and very nice as well as all the restaurants especially the French restaurant. Amazing food! I miss this resort! Would go back in a heartbeat.

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Kimberlyva  - 

Verified Purchaser

Viva Maya by Wyndham: wonderful resort with very friendly staff!

Wonderful hotel who work hard to ensure that you enjoy your vacation! There are always activities happening from Yoga in the morning- to Catamaran sailing. There is something for everyone! We really enjoyed the free bike use- as Playa Del Carmen is a short 15 minute bike ride from the resort and is a wonderful town for shopping. The A La Cart restaurants were wonderful- with amazing food and service. We also took advantage of the Viva Wyndham Aztec which is a few resorts down and is accessible f [... read more]

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Irinalxndrv  - 

Verified Purchaser

Iberostar Selection Cancun: Amazing resort. Fantastic service.

Me and my family were in the hotel on October, and I found that place just wonderful. A service is perfect. Employees were very friendly and helpful always. The food and drinks very good. There is no problem at all to make reservation for restaurants Japanese, Gourmet Steak and Mexican all wonderful. The beach one of the most extensive in Cancun was perfectly nice. The hotel has a lots of pools and all of them cleanly. The rooms are good and comfortable. Spotlessly clean. Mini bar refilled const [... read more]

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Bret  - 

Verified Purchaser

Platinum Yucatan Princess: Great place to go relax!

The hotel was very nice and work was constantly going on, painting, re doing the cement in the fountains, etc. It wasn't very busy so we never had to wait for dinner, and all restaurants were incredible! We have been to Sandals and some other highly rated hotels in the Caribbean and Platinum does not take a back seat to any of them!

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Jenyyc  - 

Verified Purchaser

JOIA Paraiso by Iberostar: AMAZING RESORT

Amazing resort! Over the top service, great food, great rooms! We have been to many many other resorts in the Mayan Riviera area and this by far is the best! The proximity to playa is great - 20 minutes or so and close to lots of activities. There is always a staff member asking if you need something.

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Best  - 

Verified Purchaser

Riu Palace Riviera Maya: Home away from Home

My husband and I returned to our little Paradise. We have been coming for 8 years to Riu Palace Rivera Maya. We celebrate our anniversary every Oct 05 with our children and extended family at the Riu. Thanks to Mendea (Roseira), and all the staff our visit, our food, our accomodations have always been excellent. This is a place where you can feel safe and relax. It is not a large resort and you have access to all the other Riu's in the area should you wish to. The beach was excellent and we only [... read more]

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Skigirl1965  - 

Verified Purchaser

Royal Suites Punta Mita: Awesome Vacation!!

Just returned a couple of weeks ago from our third time at the Grand Palladium Vallarta and second stay at the Royal Suites Punta Mita...our room was large and comfortable...the food was amazing...pool area was perfect...and the staff went above and beyond, especially Marisol, Macario and Marlen at the pool bar...will definitely be back!!!

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Joez  - 

Verified Purchaser

Bahia Principe Explore Coba: Not as good as I anticipated

First the negatives; 1) The beach is questionable, to get there you have to take a shuttle which you can wait for for up to 20 minutes and the ride is about 20 minutes. So getting to and from the beach is a hassle and after all is said and done it can't compare to other beaches in Mexico or Punta Cana's beaches in the Dominican Republic. 2) The a la carte restaurants are difficult to get into even if you pay the extra for the Golden package. The resort is selling a Privileged Club package. If yo [... read more]

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Bengalsgal  - 

Verified Purchaser

Excellence Playa Mujeres: Excellent Time at the Excellence !!!

Everything was beautiful from start to finish. Grounds are amazing !! everywhere you turn something more beautiful to look at ! Pools were always spotless, plenty of places to get away for peace and quiet. Food was excellent everywhere, so many choices... pool, beach, resturant, or your lounger !! Would highly recommend, if you wanted something all you had to do was ask, if anyone says they had a bad time, it's their own fault !!

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Harold A  - 

Verified Purchaser

Bahia Principe Explore Coba: So good we will return for a third time

We have just an amazing week here, traveled Oct. 3 Rd - Sept 27th - 10th October. This was our 2nd visit, previously 2010. What Can I Say : "IT WAS A PARADISE" Hotel This hotel is huge it is made up of at least 5 resorts, where we could move around in 2 of them. but once you get your bearings it easy to navigate around. Within the 2 resorts you can move around in there are 4 large pools with great swim up bars and then there are scattered smaller Jacuzzi pool with no bar. The Foam Pool Party  [... read more]

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Nati63  - 

Verified Purchaser

Sandos Playacar Beach Resort: beatuful place

Grounds very well kept, coos is good, people are always smiling. If the weather is good the beach is beautiful. After it rained not so much. But still nice and warm. The only thing I would work on is the catamaran rentals. They always have an excuse not to give them out. You only pay $10 and you can use them as often as you want but they have a very limited time for you to use them and always a differente reason for not giving them out. The Brazilian restaurant is good but takes forever between  [... read more]

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Danger89  - 

Verified Purchaser

Riu Santa Fe: Fun resort.

Very clean, good entertainment friendly staff and good food. I will definitely be going back. It was a nice walk on the beach to the down town bar, but after the night life I would have to take a taxi back to the resort. I wouldn't recommend walk home on the beach at night, simply to far when your drunk.

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Leanda  - 

Verified Purchaser

Valentin Imperial Riviera Maya: nice adult resort

very clean rooms, very good food and very polite staff. the pool was very nice and warm enough to go in immediately, but still refreshing. the resort is spread out, so a lot of walking which is fine, especially when you tend to overeat on vacation. the sport's bar was good, but would be nice if it was a bit bigger for those days when it does happen to rain (all day) The a la carte restaurants had delicious food, presentation was nice and not too big of a portion, so that you could have all 3 cou [... read more]

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Sara123  - 

Verified Purchaser

Sun Palace Hotel: good resort, not amazing

Resort is ok not incredible as reviews suggest. Pools are small, swim up bar very small. Breakfast and lunch was good but diners aren't great. I expected a lot more "wow" factor. Beach is beautiful, and service on beach is amazing!!! So overall it's good not

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Sirb  - 

Verified Purchaser

Riu Tequila: RIU Tequila

The resort is fabulous. Starting from when you first arrive, you'll notice RIU tequila's unique lobby. The villa style rooms, the layout of the resort and the customer service received there are all fantastic. Playacar is a very safe district with gated security. A must go for the much needed mid winter rest and relaxation.

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Kristina0381  - 

Verified Purchaser

Secrets Playa Mujeres: Incredible resort

This resort was luxurious and the staff went out of their way to make our stay memorable ❤ I travel often and this is by far the best place! Some downfalls were the lack of drainage. It rained alot so some of our guests rooms got flooded out. They also have construction next door behind building 2 which starts around 7 am daily.

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Laura B  - 

Verified Purchaser

Secrets Playa Mujeres: Beautiful resort

This resort is newer and the drainage design is extremely poor. Rained a lot and my room flooded constantly . Hallways filled with inches of water & dirt. Ceilings full of water then ceilings on the ground. The resort staff are the finest! The food incredible!

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Staceyn  - 

Verified Purchaser

Bahia Principe Explore Coba: Incredible Resort

I thought the hotel was amazing! The staff was so nice and helpful, the resort was beautiful and the food was delicious. I had such a great time with my friends and I would love to go back there again.

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GreenKyle  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Great place to stay.

I would definitly come back. This was my first time at an all inclusive resort so I dont have much to compare to but i found that the staff were very friendly and helpful. Resort was spotless and the food was great.

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