Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

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Moonlighter  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Relaxing holiday

Superb amenities esp restaurants. Clean. Compact layout. Attentive staff. Quality issues: some uneven stairs; general trip and fall risks; pool deterioration. Perimeter rooms had mosquito issues. Much more sun shelter needed for 'regulars' ex palapas at beach. 'Class system' restricted too many obvious areas for Diamond and Hideaway (one of two main pools plus their own). Very good experience overall.

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Sunshine Barbie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Lively and fun!

This is my third time to Decameron in Nuevo Vallarta in the past 13 years. It doesn't claim to be a five-star resort, but to me, that's what gives it its character. The resort is very clean, the grounds are impeccably maintained, the staff are beyond friendly... they really seem to love working there, and the whole vibe of the resort is welcoming and fun, rather than five-star stuffy. My sister and I had a blast and loved the evening shows. The pools are varied and clean, never over-crowded, and [... read more]

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Kay man  - 

Verified Purchaser

Secrets The Vine Cancun: Amazing resort 5 star service.

I was impressed with the level of service we received at the resort. Everything was sparkling clean. Hotel staff were friendly. We stayed in the penthouse. I would recommend it. The view is just breath taking. Planing my next trip back.

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Sorin  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Akumal Bay Beach and Wellness Resort

That was a wonderful vacation. A very good resort, brand new hotel rooms, clean beaches and warm Caribbean sea water at plus 32 degrees C. Personnel of the hotel is very nice. The hotel is located approx. at 100km out of Cancun in nice and quiet area. That was a Worry-free vacation.

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DD49  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Overall good but some annoying items

We enjoyed our trip to Secrets Capri however there was a few things we were not happy about. The food overall was good especially the Italian. The buffet for dinner was not. For four nights the buffet was set up outside around the pool. If you wanted a table for two you must buy a bottle of wine. Cheapest bottle- $65US. -otherwise you sat at a table for 10. How romantic is that !!. Overall the service was good and the staff very friendly.

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Kaja 77  - 

Verified Purchaser

Hotel Dos Playas Faranda: Super good resort right on the beach

nice simple and clean rooms. public washrooms always clean, updated, great five pools on site, staff very friendly, easy access to the hotel zones, great location excellent beach view from both sides, food was good too.

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Jimmie  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Beautiful relaxing resort

The resort is not huge so it was a very personal experience. Exactly what we were looking for. All staff were exceptional - friendly, professional, and always made you feel comfortable. Food was delicious and a big variety to choose from. Room was clean and comfortable. Beach was clean but they were experiencing seaweed issues that was totally beyond their control. Everyday there was workers raking and removing bags of seaweed to keep it manageable. They did a great job. Overall was a great rela [... read more]

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Mario15  - 

Verified Purchaser

Bahia Principe Explore Akumal: great holiday

Resort was great. Good food and great service. I would definitely recommend this place. Our room was very nice. Ocean view and close to the pool, We were able to walk to other resorts owned by Bahia Principe and enjoy their pools and food. We were never bothered by anyone trying to sell us stuff which was nice.

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Wendy29  - 

Verified Purchaser

Grand Riviera Princess: Gorgeous Resort, Superb Theatre Shows

This resort is large with many beautiful pools. The well manicured grounds are gorgeous with many unique statues and walkways, perfect for walks. The buffet has a great selection as well as a different theme every night.

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Demi  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Beautiful resort for couple and friendly staff.

Resort is big and every spot is so well kept. Nice pools one quiet but one for more for party so you get choice. Food is good. Beautiful quiet beach. Room nice and staff friendly. This is a couple resort. Went there with my partner and no issues. LGBT friendly. 2nd time there. Would recommend!

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Dental guy  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Peaceful white resort

Resort- big, clean, lots of space, not crowded. Tonnes of room to enjoy. Beach- rough, lots of stones, bring water shoes. Seaweed issue a concern. Sun- super hot- bring good sunscreen, easy to burn oneself. Service- great, lots to do, great ent team, lots of great drinks. Mexican are warm and helpful. Always in a good mood. Recommend resort. Great agent- trip central :-) thanks again.

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Shadz2003  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort

The resort was absolutely beautiful. We really enjoyed the wildlife within the resort. The restaurants where very good and the entire staff were very polite and inviting. The only issue was that the bars closed to early for those wanting to party.

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Jnsyoo  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Amazing Resort

Everything about this resort was awesome. The food was so good- a really good layout/ multiple selections to choose from. All the food was fresh and delicious. They changed the buffet trays so often to ensure the quality of the food. The shows / entertainment at this resort is very impressive. They have FULL musical ensembles with a full-scale stage and a great sound sysyem. Very entertaining and a great experience every night. The resort is kept so clean- always being cleaned and wiped. The bui [... read more]

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Toole  - 

Verified Purchaser

Moon Palace Cancun: Incredible Resort

To be honest this will be short and sweet. Everything was incredible Food Service Activities Access to other resorts .The only negative water on the beach has a lot of seeweed did not swim in ocean at this resort at all.

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LLB1970  - 

Verified Purchaser

Tropicana Hotel: Great location...walk to everything!

The grounds are kept tidy and neat, nice layout of resort and nice and quiet at night. Would deffinetly stay here again and recommend to friends. This is not a 5* resort, but you're not paying 5* prices either!

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Kellysteve2012  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: So Relaxing!!

If your looking for a relaxing resort that is not to big however big enough to offer you everything you need then book this place. The food and service is first class, rooms are very clean and modern. This resort will give you a Zen feel and will leave you totally refreshed...amazing place!!

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Curling  - 

Verified Purchaser

Grand Palladium Select White Sand: Great resort

Great vacation everything went well only thing would recommend is blood pressure machines lot of older people and would like to make sure it is ok only other thing some of pool stairs not marked with different color t to see end of step very dangerous do fall once myself going down pol stairs.

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Glen22  - 

Verified Purchaser

Platinum Yucatan Princess: Excellent Resort

Amazing resort. Service was good it was ten minute cab ride into town. A La Carts were by show up only. The only thing sucked was it was September and high tide so sea weed was on the beach but the resort pools made up for it.

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Fivepinner  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Great resort

The resort is smaller with only 296 rooms, but this allows you to mingle with the other guests more effectively than a larger resort. Food was good, but they truly need to work on pool repairs. Many missing tiles and the cleaning schedule needs to be more aggressive.

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The Truth  - 

Verified Purchaser

Occidental at Xcaret Destination: Awesome Resort!!!!

My impression of the grounds, and the layout were greatly exceeded. My Fiancee and I were in building 21 (by mistake) and enjoyed waking up to deer, Iguanas, and coatimundi every morning. I was very impressed with the beach restaurant and area surrounding. The salt water pools were also excellent. Very clean resort.

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