Allegro Playacar: Very nice

Very good 3 star, clean and good food. The service was excellent , in the heat of the day still with a smile while caring for many guests. Well done. 30 minute walk to shopping and entertainment, wait for a cloudy day otherwise you will be uncomfortable in the heat.

El Dorado Seaside Palms: great experience

The service was excellent at all the restaurants . Our personal concierge was exceptional. the room was perfect. overall I would say perfect vacation. If thewre was one thing we didn't like about the rsort was the beach. It was way to small and cramped. Water was not clean.

Marquis Los Cabos: “Marquis Los Cabos does everything right!”

We' were guests for a week at the Marquis Los Cabos. This was undeniably one of the best all inclusive resorts we've experienced. The grounds, rooms and restaurants are tastefully designed, up to date and are kept spotless. The resort's GREATEST asset however, is its Staff. Everyone we encountered showed a genuine desire to help…and our time at the Marquis was made truly special because of the pride taken in their work. We hope to return in the not too distant future.

Bahia Principe Explore Akumal: Very good resort, will be returning.

Food was fantastic, there were lots of options at the buffet. They even had a healthy option at the buffet. Restaurants were very good, no complaints. The Don Pablo was my favourite. Service was amazing. All the workers really worked hard to make your stay as comfortable as possible. If you have any problems i recommend talking to the guest service manager Priscila Nieto. When I got sick with allergies she went above and beyond making sure I was okay. She is always smiling and you can tell she  [... read more]loves her job. Entertainment was really good. The magics show there was amazing! Also, if you're a young couple I recommend this resort over the Sian K'ann. My boyfriend and I met two young couples who stayed at the adults only resort and they said that the resort mainly caters to an older crowd, and they were not able to make any noise. It is a very quiet resort, and they would get complaints if they were too loud. Overall, I definitely recommend the Bahia Principe Akumal, and will be returning soon.

Bahia Principe Explore Akumal: Great resort

It is a very nice resort . We stayed in building 66 It was next to everything pool, beach, restaurants The service is very good .The food is amazing .They have a lot of activities for kids and adults .It is one of the best resorts we have been in Mexico

Barcelo Maya Beach Resort: amazing resort!

This resort was absolutley beautiful! It was about an hour drive from the Cancer airport, but we'll worth it! From the minute we checked in the staff was so nice, always asking if we needed anything. The resort I'd absolutley stunning, the staff is constantly cleaning the place, there is never apiece of trash on the ground or a piece of grass uncut! They do such an amazing job at keeping the resort clean. The rooms were lovely, the only bad thing I have to say is that the bed was terribly uncomf [... read more]ortable, other then that I have no complaints. The food at the beach buffet was satisfying and you were always sure to find something for everyone in your group! The pools, bar and beach were also amazing, Bravo Barcelo

Bahia Principe Explore Coba: Very nice but too Big!

We just got back on August 31, the resort is beautiful and HUGE! The food is amazing, all a la carts were a pleasure! The resort is lacking enough pool chairs and the whole week we did not get any, big disappointment. The beach you have to travel too from the Coba, so I would recommend staying at Tulum. Staff were very friendly but at times poor English speaking creating some difficulty. We had one day where rooms service was not answering for about 3 hours and the front desk was no help. We wen [... read more]t to the Mexican festival and unfortunately we had to pay 16 us dollars each even though it was on the resort. I wish I had brought bug spray as you would be eaten alive at dusk, they tried fogging the area to reduce this but with little affect! The drinks were good but our group noticed the bar areas smelt almost like vomit, no matter which one you went to, they need to bleach them down. Overall it was good, I had great company so any issues was easily forgotten. We had to see the doctor once and Victor was so funny that paying the bill didn't seem so bad. The A/C worked so awesome in the room it was nice to retreat to get away from the heat.

Riu Palace Pacifico: A must stay

This hotel was beautiful, the staff were so friendly always smiling , the food was the BEST I have ever eaten in Mexico I would recommend this place to any of my friends or family. I will be going back.

Grand Decameron Complex Bucerias Trademark: Very Disappointing

I had read the negative reviews but I decided to not pay much attention to them as I have stayed at lovely places with negative reviews. I went very optimistically and was very disappointed. The food was very basic. Every pastry had a weird 'background' taste. So much sweet sauces and really not very healthy. Salads were tired, food was not kept cold enough to look and stay fresh. The restaurants were a joke. Line up at 6.30am to try and book a place - not something you want to do on holidays, a [... read more]nd although were very slightly better than the buffet, were not good. Just a seated meal where buffet food was brought to you with only a 5 dish option! The Thai one was quite funny. Ordered a Pad Thai which I thought shouldn't be too hard for them to make..menu said rice noodles. It was just packet pasta with a white sauce and a few peanuts! Was more italian and certainly NOT Thai! My daughter and I both had 2 very long days and nights where we were very ill from suspected food poisoning. There were flies in the buffet section and people were handling the food and kids were touching and breathing on it too. We have travelled extensively through Malaysia and Indonesia and Thailand and have never been so sick as we were at this resort. In other places I have eaten street food from tiny carts - there was something wrong here at this resort for us to be so ill. I did observe the bar staff rinsing the blenders in tap water when preparing drinks so was suspicious about that too. The beds and pillows were hard and uncomfortable. Our room was a very long way from the main areas and there was no information in our room about the activities on offer in the resort. There was no free shuttle bus to town. Had to buy a tour for $69USD if you wanted the shuttle. My daughter who is not yet 18 had a children's wrist band so she wasn't allowed in the adult pool or gym. She is an older, very quiet, mature teen who was alway accompanied by me. The other pools were full of screaming noisy kids and the adult pool was empty. We went in for a quiet swim and were told rudely to get out! The pools close while it is still light and hot. -at 6pm. Too may stupid rules -felt like we were in a concentration camp at times and we just wanted to go home. Pool water was too hot for me as the pools are shallow but that is a personal preference. Internet was only in public lobby and there were not many places to sit. They had 80s music throughout the resort for the entire week - THE SAME PLAYLIST@ I would hear the same songs 6+times a day - and could predict what was next - DROVE us crazy! Would have loved some live mexican music at some stage at dinner. I guess I expected an AI resort was like a cruise on land...it wasn't!!! I felt like we wasted our week of valuable vacation time. Would NEVER stay there again. Was too scared to complain in person as I witnessed several other people make complains and they were verbally attacked by a manager. I did not want to get further stressed by that and was feeling pretty exhausted and unwell. I have never written a negative review like this before and have more than 90 reviews on Trip Advisor. So much more negative I could talk about but Im over even thinking about it now. Our room maid was great though and we tipped her well,

Grand Riviera Princess: Utopia

My daughter and I, had the opportunity to stay at the resort for five nights. Our only regret was, that we had not booked the trip for the full week. The minute we entered into the resort, we were greeted by, courteous staff, we felt extremely comfortable at the resort our entire stay. The rooms were clean, modern and well located. The food, was amazing. Never, Have we had so many pools to pick from. We definitely would recommend this vacation resort.

Riu Palace Cabo San Lucas: wonderful resort but not ideal for kids

This is a beautiful resort, with wonderful staff. The food is very good and all locations are clean and well kept. It is, however, more apropriate for teenagers than children. There were absolutely no activities or pool playgrounds for kids.

Grand Sirenis Mayan Beach: great for kids

this is the third time we have been at this resort, my husband,my daughter and her two boys ages 8/11 and myself love the bars at night the food is good the grounds and resort very clean the lazy river,ice cream parlor,coffee shop, and staff are all great and why we keep going back

Akumal Bay Beach and Spa Resort: Amazing resort!!! Exceptional staff and service.

Amazing get away, went above our needs and want. A honeymoon to remember. I am packed and ready to go for our first anniversary. I would recommend this resort to couples and families looking to relax and get catered to.

Occidental Nuevo Vallarta: Convenient and comfortable resort

The grounds, public areas are very clean. The room, where we're staying in the main building, has a very bad smell, maybe from the toilet. The cleaning lady cleaned the room well. The buffet is good. The food tends to be a bit salty. The dessert is excellent. The services at the buffet and resturant are very good. There evening entertainment almost non existant. The location of Occidential is good, nice beach, close to shopping mall. The bicycle path is nice. Neuvo Vallarta is safe, clean and pr [... read more]etty. Although the ocean is not very clear, the wave is not too strong, the sand is fine and nice long walk.

Secrets Vallarta Bay: Great place

A nice new resort. First class food. I can not say enough about the quality of food. Incredible rooms...loved it. The service was phenominal...the lobby was fantastic. Sitting out on the lobby terrace for an after dinner cocktail listening to the live band...wonderful!!!

Ocean Coral by H10: Absolutely Incredible Trip

The resort in its entirety was amazing. The hotel grounds are very nice. The landscaping and the pathways are perfect. One of the main concerns we had before going was if the food will be good or not. The food at Ocean Coral at all the restaurants was also incredible. The bars were very good, and the pools were also perfectly placed and nice. Most importantly, the staff at the hotel went beyond what we could have imagined. They are so friendly and helpful.

Iberostar Selection Cancun: Iberostar Cancun

All the staff did a great job! The service was amaizing at the restaurants, pools, reception, lobby, entrance, bars, rooms . All the staff were very friendly. All the facilities are in good conditions, but the theater is too hot. There is no air conditioner or fans. This place is not healthy for people to be there 1 - 2 hours.

The Fives Beach Hotel and Residences Playa Del Carmen: Great trip!

The service was excellent. One thing we noticed was that the staff is very hard working, extremely polite and make every effort to make our stay a great experience. Eduardo, the beach and towel guy was excellent! He always went out of his way to make sure our needs were met ( an umbrella for shade ). Alex Ortega always came around to get us up and participating in the different activities... Such as Zumba, volleyball, beach soccer, water polo etc. he was very pleasant and always made us laugh. H [... read more]ugo, who cleaned the rooms in villa 12, cleaned our room and was very thorough! His towel art is unlike anything we had ever seen! WOW! We loved seeing the monkeys on a daily basis and the iguanas. The grounds are beautifully kept. They really do work hard at making sure everything is clean. Breakfast and lunch were excellent! Dinners were also very good but sometimes just ok. When we went to the Thai restaurant we expected real Thai food and it wasn't. A little disappointed, however, the Italian restaurant was by far our favourite ( we are not Italian). The seaweed was not a problem at all. We fully expected a problem from what we had seen online and had heard on the news. The seaweed problem is bad closer to cancun! There was very, very little seaweed! The beach was relatively clean. We walked down the beach strip and found many beaches that were rocky and dirty. Our beach was the only one that had no rocks and the water was super clear. It was by far the cleanest. We met the general manager at lunch one day and he too was very pleasant and asked if we were having a pleasant vacation. I would recommend this resort to any family thinking of going to the Mayan Riviera! It truly was a great experience!

Riu Santa Fe: Amazing Resort

I love the enveroment, welcoming, helpful staff , the entertetament was great.they make you feel at home. Love it, will go there again for sure, and recommend it to every one, to try it for them shelve.

Bahia Principe Explore Akumal: needs some work

We didn't have hot water for 3 days. There were dead flies on the hotel room walls. The food in the main buffet was the same daily. The a la cartes were excellent. The pools we're clean. The beach is beautiful, the sandbanks are a great idea. Excellent for swimming and snorkeling. The entertainment staff are great!! However, the overall staff and management are not very friendly.