Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21833 Reviews)

review headshot

Timaddict  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Amazing resort

The hotel is as beautiful as when I visited 10 years ago. Impeccably maintained, excellent food and top notch service. It is very clean and the staff go above and beyond at all times. Free Wi-Fi throughout the resort is great. Love the horseback riding on the beach. Stunning view of Land's End. Can't wait to go back.

Location
Value
Food
Beach
Rooms
Service
review headshot

Frannie g  - 

Verified Purchaser

Grand Palladium Kantenah: Great Hotel!

Enjoyed the Grand Palladium Kantenah, The food was great, accommodations-rooms were clean, need some updating. Fridge was stocked daily with beverages. Al a carte's were very good, Japanese and Columbian restaurant were very good. However reservations very difficult to get. Pool was clean, beach lots of seaweed, however all of the Mayan is dealing with this. Mostly, the staff was phenomenal so pleasant, and very helpful, kind and worked very hard. I have recommended to friends and would definite [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Orrshaw  - 

Verified Purchaser

Oasis Tulum: Didn't get what we paid for

Casa club guests are not at the main resort and treated by some staff (welcoming concierge) as second class. We booked a family fun suit that had a separate bedroom and living space with a pull out couch..... We never got this room!!! Some of the staff were excellent! Rooms were clean, resort was nice..... It was the treatment by some of the staff and not getting the suit we paid for that ruined our time. Food was not very good, but the Mediterranean restaurant was excellent, best meal we had al [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Dcvcc  - 

Verified Purchaser

Secrets Vallarta Bay: Fantastic Resort!!!

We had an excellent time at Secrets Vallarta Bay!!! We will definitely go back. Just be aware that the beach is not very good; it has stones and rocks. You will need to ware water shoes and very rough water and undertow. JUST BE AWARE THAT AS SOON AS YOU CHECK IN THEY ARE IMMEDIATELY TRYING TO SIGN YOU UP FOR A "TIME SHARE" PROGRAM .....They tell you it isn't a time share but it is and the pressure is very hard core. Don't get sucked in with their promise of receiving spa credits and a free excu [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Oliver and Jennifer  - 

Verified Purchaser

Beloved Playa Mujeres by Excellence: Beyond expectations, pure luxury.

The Beloved was more than we expected, amazing resort, top quality staff and service. 24 hours room service and top notch food and drinks. All the staff went out of their way to make you feel welcome and pampered.

Location
Value
Food
Beach
Rooms
Service
review headshot

Jon julio  - 

Verified Purchaser

Grand Sunset Princess: Well organized beautiful well kept grounds

- very well organized from airport to hotel in newer buses. - our check in greeting started with a bottle of champagne with the manager! - rooms were very comfortable and anything you asked for they responded (extra pillows / kleenex, etc) - spider monkeys, resident cats and song birds a bonus! - food was great at the buffets, but making reservations for each "a la cart restaurant" was time consuming having to line up to see your specific agent. - large resort with lots happening. Check out the  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Markparm  - 

Verified Purchaser

Bahia Principe Explore Coba: Great for kids

Very large resort. Many dining options. Everything was satisfactory. Check in was delayed by 2 hours . We were asked to go on a presentation for the privilege club told us it would only be 90 minutes but after 2.5 hrs I finally had to get upset to get out of the presentation not the way I wanted to spend one of my mornings!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Proudpapa72  - 

Verified Purchaser

Grand Palladium Kantenah: Great family getaway

A perfect family getaway if you have kids. Lots for them to do (water park, daycare, etc.) and cleanest we've been too. Excellent food and amenities. Recommend you upgrade your suite, basic is not so great. 4.5 stars

Location
Value
Food
Beach
Rooms
Service
review headshot

Michelb  - 

Verified Purchaser

Bahia Principe Explore Tulum: Tullum was amaizing

Grand bahi principe Tullum was great. Clean, nice staff and lots to do for the kids. Unfortunately a lot of seaweed on the beach but we can't do anything about that. The Xelha excursion was awesome!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Sukhi  - 

Verified Purchaser

Grand Palladium Vallarta: Amazing resort

Good place for vacation. Staff very supportive, clean rooms, excellent food and drinks. All inclusive package is worth every penny. Missed 24 hr. english movie channel. Thank you filpe, armando, roberto and patricia (chef) for excellent service.

Location
Value
Food
Beach
Rooms
Service
review headshot

Tcp85  - 

Verified Purchaser

Secrets The Vine Cancun: Fabulous resort!!

This is a luxury hotel, 5++! Second time staying and they made us feel so welcome!! Upgraded us without asking. We celebrated our 3 year wedding anniversary and they all knew about it! Special accommodations were made for us! The lovely Yvette from Trip Central was fantastic in making our reservations and putting extra thought into our stay. I would definitely stay here again and most definitely book through Trip Central!

Location
Value
Food
Beach
Rooms
Service
review headshot

MonikaO  - 

Verified Purchaser

El Dorado Royale: Mind-Blowingly Amazing!

Outstanding food, service, rooms and pools. The only downside was the beach, but everything else was so amazing that it more than made up for it. We were in the swim out Casita section and we'll worth it.

Location
Value
Food
Beach
Rooms
Service
review headshot

Fantastic4  - 

Verified Purchaser

Villa Del Palmar Flamingos: Amazing resort

It is new,clean, beautiful. Foods are good except not much selections on menu. There weren't different menu on each night and each restaurant. The restaurant by beach has no air condition that is a bit too hot to enjoy diner.

Location
Value
Food
Beach
Rooms
Service
review headshot

Pollyc  - 

Verified Purchaser

Sunscape Puerto Vallarta: Holiday Inn Resort Puerto Vallarta

Had a great stay on this resort. The biggest problem was the eating areas are not air conditioned . The people very nice and had a good time . Bratenders at the lobby bar are amazing watching them work in the heat and deleivering top notch service to all the travlers was great. Close to the buses stops heading into dt so its great. Over all i would go back because we got a great deal on this place.

Location
Value
Food
Beach
Rooms
Service
review headshot

Roxyann  - 

Verified Purchaser

Bahia Principe Explore Akumal: Friendly and welcoming resort.

Hotel very clean. Food excellent. Was disappointed with the weeds on the beach, they tried their best to keep it away but it was too much. Did not like the huge resort complex, found it took too much time to get around.

Location
Value
Food
Beach
Rooms
Service
review headshot

Mjanko  - 

Verified Purchaser

The Bel Air: Go somewhere else

Breakfast was ok because it was a buffet, but same stuff every single day! The food is terrible and there are only a la carte restaurants. You get to order from a menu that has the weirdest dishes on it, it is my genuine belief that they don't want you to eat in the resort because it is all inclusive, so they have come up with terrible options. I honestly can't say I ate one decent thing in this whole place! Thankfully there is a convenience store across the street where I bought milk and cereal [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Ellas1  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Fantabulous Resort!!!!

This was an amazing trip.from the suite to the swim up bar pools to the hospitality... Excellent!!! Clean grounds.. Rooms. The food was fantabulous... U could not get enough of anything!!! I recommend this resort to all!!!! Hope I can nake it back!!!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Jeet  - 

Verified Purchaser

Excellence Playa Mujeres: An amazing resort

we loved the service ,very clean resort ,right on the beach,room backed on to the pool ,fast room service, we will be going back, lots of food choices,very friendly staff...we had a great 25th anniversary! :-)

Location
Value
Food
Beach
Rooms
Service
review headshot

Dng4life13  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: One of the best trips since our honey moo!!

We booked at the luxury Bahia Principe Sian Ka'an and it was the best trip we've had since our honeymoon. This adults only resort is calm and relaxing and everything we were looking for, for our summer vacation. the staff ifs beyond awesome, friendly and helpful. The rooms are very clean and spacious. The pools are so nice. And the entertainment pool was very fun. We had our private section on the beach and it was amazing. Beach bar was excellent. And the entertainers are very active and fun.  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Lorrie  - 

Verified Purchaser

Secrets Vallarta Bay: A Great Vacation

Great resort overall. What I believe would make it better was I thought they were understaffed. Examples of this were: The washrooms at the pool area were not kept up at all during the day. The floors were always soaked, and a couple of times there was no toilet paper or towels to dry your hands. Also there could have been more servers to bring drinks around the pool area. The servers were extremely busy. There were always empty glasses everywhere.

Location
Value
Food
Beach
Rooms
Service

Next Page