Grand Decameron Complex Bucerias Trademark: Wonderful resort
Grounds well taken care of, rooms clean. Bar and restaurant staff are great. They work hard here. It's an older style hotel and they are working on so many improvements over the years.
LOVE the location close to Bucerious and local stores.
Suggestions:
Icecream open at dinner, not just lunch.
Face cloths standard in bathrooms.
It would be nice to get more umbrella and chairs at pool and beach. I need some shade.
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Private -
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Barcelo Maya Tropical: Great time was had by all
Loved our time at Barcelo Maya Tropical. Rooms were large, bed was so comfortable. Staff was friendly and helpful. Beach and pools were beautiful. Great place for kids. Wide selection of food, restaurants were fabulous. Sports bar was fun, markets were plentiful with great stores for shopping. ❤️
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Private -
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Riu Palace Mexico: Amazing service!
Very good quality hotel, nice pools and gorgeous beach!
Service is amazing. Did a lot of resorts in the past but this was the best service I ever experienced.
You can find all the food you can imagine at the buffet.
The a la carte restaurants are nice but nothing special.
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CRUZN -
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Bahia Principe Explore Coba: A good visit!
The staff are by far the best thing about the resort. We had a few hiccups with our room (12) being very far away with no trolleys going by, air conditioning didn’t work, and no wifi. (The router was not working in that room) That whole area was not clean at all (animal poop all over the walkways) in comparison to the other areas which were impeccable! The next day they moved us closer and on ground level. There was no king bed available but made the two double beds into one big bed! Once we wer[... read more]e moved and all settled it was much better. The beach this year was clean and wonderful. A few rocks but we personally did not need water shoes. Food was good at the buffet, tons to choose from. Only had one à la carte as they were all booked. The second à la carte we cancelled as it was booked late on the night before we were leaving. So I thought I’d give it to someone else to enjoy! It’s a huge resort, if you like walking there’ll be tons of that! The trolleys were hard to get except up at the lobby.They were getting ready for renovations and I’m anxious to see what it’ll be like. Oh and the hacienda was amazing for shopping! Lastly, we landed in Tulum airport! It was fast and easy to navigate.
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Barcelo Maya Caribe: TRYING TO SAVE OTHERS FROM HAVING THE WORST VACATION
Honestly, this place was a huge letdown. We paid way more than we have at other resorts, and it was just not worth it. Pretty much everything was booked the whole time restaurants, the spa so we didn’t get to enjoy any of the stuff we were looking forward to. No one tells you anything, either. You’re basically left to figure everything out on your own. The communication was awful. On our last night, we finally got a dinner reservation (at 9:30 PM!) and I got kicked out for not wearing pants, no [... read more]one ever mentioned that was a rule. The staff just seemed annoyed most of the time and weren’t helpful at all. Anything you ask for takes forever, if it happens at all. Our room didn’t get cleaned for three days, we ran out of towels and water, and the A/C barely worked. The first time we called, no one came. The second time, someone showed up and said “it’s fine” and left. We were also dealing with horrible paint fumes for two days because they were painting nearby rooms. Couldn't even air out the room because opening the door shut off the A/C. Everything costs extra room service, wine, most activities. So much for “all-inclusive.” The food was DISGUSTING usually cold and the staff at guest services had serious attitude. If you don’t speak Spanish, don’t expect much help. The pools were DIRTY, SLIMEY AND CLOUDY. This was honestly one of the worst hotel stays we’ve ever had. Save your money and go somewhere else, we’re definitely not coming back.
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Cindy T -
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Sandos Caracol Nature Resort and Water Park: Great resort if you have kids
Room was really nice. Service was great. Beach was OK. Food was so-so. Great place to go if you have kids as there seemed to be alot to do. Lots of animals running around. Cenotes were pretty cool to see too
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Lucie -
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Catalonia Riviera Maya: Nice and clean resort
The staff are excellent, very beautiful and clean resort
Small resort with lack of pool entertainment and music as well as nightlife
Not being able to get in a la carte restaurants
Eating buffet all week got old
Variety of beer would be nice as they only had modelo
Overall our week was great weather and service was excellent
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Crazy -
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Breathless Cancun Soul: Nice resort
The resort was nice, and as usual the staff and the people of Mexico are truly wonderful. The facilities are very nice as are the restaurants. The French was not open during our stay so I can’t comment on that. The rooms were nice and cleaning staff did a great job. Beach was nice but not private, so very busy.
Save your money on booking the exhale upgrade package, approx. $800. Per room as in included vertically nothing.
All in all, a nice place. Enjoyed my visit.
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Adrian -
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Iberostar Waves Paraiso del Mar: Great food, quiet, clean
The food was absolutely outstanding. In addition to the already good food you associate with Mexican resorts, iberostar goes the extra mile and throws in a gourmet treat every evening, such as various types of sashimi, seafood, true iberic ham etc.
everything extremely fresh.
Another special treat is the wildlife (flamingo, swans, turtles, fish, coati) that is truly present throughout the entire resort, including reception :-)
You will not have any negative surprises, unless you are super f[... read more]ussy and try to find faults in everything, but then go to 6 stars.
One aspect that I missed (e.g. compared to Bahia Tulum) is the fun and dancing every evening. They have a big hacienda that would be perfect for that.
But if you want a quiet and relaxing vacation with good food and smiles around you, this is the way to go.
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Angele -
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Bahia Principe Explore Tulum: Amazing resort
Everything was very nice. The week that we went was very windy so we could not go to the beach and the beach and water was full of seaweed. That was the only downfall. The workers, food and drinks were amazing. The main pool was a bit dirty mostly on the sides. Not sure how often they clean it.
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Brownie56 -
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Barcelo Maya Tropical: Fun In The Sun
This resort is huge, a little too big for our liking. The restaurants are very nice and the food quality was excellent, not so much in the buffets. Same food everyday and every night in the buffets and selection wasn't the best. We did pay $5.00 each and enjoyed the buffet at the Barcelo Palace and found that buffet to be excellent. Way more choices and the quality of items were suburb. Lots of people smoking in and around the pool which we found very disturbing and rude. I wish that ther[... read more]e would have been a designated smoking area so that we did not have to be subjected to the smoking. The rooms were decent and the housekeeping staff worked hard to keep them neat and tidy. All of the staff were outgoing and were very pleasant. Monica was amazing, our favourite employee.
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Red -
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Grand Sunset Princess: Awesome Resort
Beautiful resort, great food, clean rooms, friendly staff. Amazing, relaxing vacation. Yolanda in the sports bar made every visit there so much fun. Her huge smile as soon as she saw us made us feel so welcome.
The natural conservation areas impressed us, as most places pave over everything. Would definitely stay here again.
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Chris -
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Krystal Grand Nuevo Vallarta: Wouldn't return
Hotel grounds were well maintained.
Beach could have been cleaned up a bit, beach chairs and tables quite dirty.
Room were dated, but clean. Not enough storage for clothes, I don't like to live out of my suitcase!
Adult pool was very nice but was too loud. Most adult pools have a quiet area this one did not.
Maintenance in public washrooms is lacking, many toilet and sinks not working.
Food at buffet was not bad, but needed a bit more variety.
Neex gluten free options! No self serve i[... read more]cecream bar as in every other all inclusive I've been too.
Reservations for a la Carte restaurants was awful! Half the time, the app wasn't working, plus if there's more than 6 people in your party you have to make 2 reservations and split up the people.
Quesadilla, omelet and pizza stations at buffet were very good.
Check in/out staff weren't very friendly or helpful and concierge services were less than average.
Night entertainment wasn't very good, or lack of!
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Chum028 -
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Barcelo Maya Caribe: WARNING DON'T GO
I honestly don’t understand how this place has such great reviews because it was far from amazing. The first night we arrived, my child had an accident, and the way the front desk staff treated us made me want to leave the resort that same day. They were rude, completely unhelpful, and when I tried to explain the situation while upset, they rolled their eyes at me instead of helping arrange transportation to the hospital. Zero empathy.
Second issue everything at this resort costs extra. The w[... read more]aterpark, bowling, arcade, ping-pong, pool tables—literally all of it comes with an extra charge. That was a shock because every other resort we’ve been to included those things free.
Third, the food was awful. The buffet and snack bar food made my whole group sick with stomach aches and diarrhea. The à la carte restaurants were the only places the food was decent, but even then, you only get four reservations for a 10-day stay. Really?
Lastly, the rooms were disgusting. The bed felt like sleeping on dirt no matter how many times we asked for clean sheets. The smell of mold was unbearable it felt like it was everywhere in the room. It was uncomfortable, dirty, and honestly unacceptable.
I would never recommend this resort to anyone. Save your money and go somewhere that actually cares about their guest.
Oh I forgot also the beach is disgusting they don't even bother to clean up all the disgusting seaweed that collects on the beach, also if your looking for chairs by the pool or clear clean water, you definitely wont find that here. Be ready to party with the locals as they will all get drunk and blast there stereo near the kids pool. Watch out for the staff that rides his motorcycle on the pathways especially your children as he will be on his cell phone while driving on pedestrian walk way. I'm so glad to be home what a waste of money. Worst vacation ever
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Anthony882 -
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Blue Bay Grand Esmeralda: You get what you pay for
Pay the extra money for the room upgrade. Nice rooms down on the ocean front. Food was decent, but didn’t seem to change from day to day. Staff is friendly. Especially the ladies serving around the pool. The more you tip the better service you will receive.
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Riu Latino: Great vacstion
Riu Latino
Kalido transfer to hotel was wonderful, no lines to checkin. Room was great , view amazing off the balcony ( ocean front room). Sports bar was great , snack food was good no complaints. Expresso martinis are as everyone has said very good, Apple martinis are also amazing. Steak house the first night was disappointing, we had the grill for two steak and chicken were dry but ribs and shrimp were good. We tried it again and went right when it was opened at six, totally differ[... read more]ent experience , ordered the ribs and hubby had the ribeye, it was good.
Pools - Each day we tried a different pool. They lovely each with their own vibe. Lots of spaces with shade available even after 10 am ( resort was at capacity), so no need to get up early to save a spot unless you really want a specific area. Dined at Geshia, the food was very good ( first time a bit on the salty side,second time it was excellent).
Absolutely the cleanest resort we have ever been too. Everywhere is spotless, grounds all the washrooms, it’s amazing!
Wifi good by the pools, room, lobby and restaurants, spotty at the beach.
Italian restaurant was very good. Loved the buffet style appetizers bar. Everyone’s main course was delicious .
We loved that they had drink carts coming around the pools. Very convenient.
Velvet the lobby bar had a great setup, ample seating and popcorn! We had our pre supper drinks there every night.
Entertainment is your standard resort all inclusive fair. Some good some cheesy but it’s all good fun. Very comfortable seating to watch the shows and two bars in which you get drinks.
The silent disco on Monday night was fun. Good music and energy.
Rained heavily overnight Monday and was raining for most of the morning on Tuesday. First time ever we experienced a continuous rain day. Good day for kicking back, reading and resting. Forecast says it should stop by noonish. Fingers crossed.
Beautiful last day.
We checked out at noon ( not getting our transfer to airport until 6:30pm). Front desk informed us that after 5 pm we can only use the sports bar not the a la carte restaurants. Will test that theory lol. Either way we are fine but we plan to pop into the Italian at 5 so we shall see what happens. Had no issue going to the Italian restaurant after we checked out. It was great to have a good meal before the transfer back to the airport. Be prepared for Sunwing at terminal 2, no baggage drop off so checking in online saves zero time. Took 40 minutes to get through check-in then about 5-10 minutes for security . After that continuous route through duty free stores to the gate. Flight left on time and was a smooth flight home.
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Grand Decameron Complex Bucerias Trademark: Nice resort
overall nice experience at this resort, great staff, great grounds, good food, comfortable bed. The only bean on the rice would be very outdated furniture, cheap woodwork, more attention is needed on this subject. Thank you Grand Decameron Complex Bucerias for a great stay!!!!.
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Bahia Principe Explore Coba: Very good budget friendly resort.
This was our second time in Coba. The last time was sixteen years ago although we have stayed in the Akumal and Tulum sections more recently. Although dated the regular rooms at the Coba are the nicest of the sections we have stayed. Very spacious and the washrooms are
really nice with Jacuzzi tubs and everything. The food at the buffet was quite good and there was a lot of choices so you could always find something to eat. The al a carte restaurants were excellent especially The Gourmet. The [... read more]staff were of course excellent as they have been every where that we have stayed at the Bahia Principe property.
The only thing that we found irksome was that there were no food options at the Coba beach as the blue banders were not allowed at the Akumal or Tulum restaurants or the food truck at Tulum. I know this has been mentioned by others but it would have been nice to have a food kiosk or something at the beach so that we didn't have to trek back to the buffet to eat during our day at the beach.
All in all a great vacation and another note that the evening atmosphere around the Coba lobby bar is by far the best of the three sections we have stayed in.
Keep up the good work.
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MAXMAN -
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Valentin Imperial Riviera Maya: ANOTHER WONDERFUL VACATION TO A FAVOURITE RESORT!!!!
First let me say that once again it was a wonderful vacation. This was my 9th return trip to Valentin Imperial Maya. I have to say thank you to ALL the Valentin Team! They made my stay a wonderful one!
I stayed this trip in building #8 ( located at the golden lazy river pool) ABSOLUTELY BEAUTIFUL!!! I stayed in a Golden Superior Room, located on the top (3rd) floor....Gorgeous views and QUIET!!!!
Room, services, amenities, activities, food and staff were (as always) 10 out of 10!! A[... read more]nd I couldn't have asked for better weather!!!
My building concierge, Paola, was professional, informative, kind, friendly, helpful and a great pleasure to get to know!
Tania, the concierge at the Prive' Lounge was also a pleasure to meet and she also shared the same qualities as Paola!!
THANK YOU LADIES!!!!!!
Food services Supervisor Yolanda, was so kind to remember me, as always and greeted me with a warm welcome back! As well, the other food services staff like Noemi, Samuel, Snr. Angel.....so wonderful to catch up with them all!
So great to see all of these long time staff members which is a testament to the resort that they retain staff for years!
Bartender, Veronica always a pleasure to see!! And the Golden pool bar staff were all so attentive, efficient, kind and friendly. They also have food services directly at this pool area.
I was really surprised to see the beautiful recent renovations of Le Marche Restaurant.....great job!! Just beautiful, warm and inviting for guests.
The resort has a great layout and makes it easy to navigate. Easy for walking if you wish or they have courtesy golf cart transportation around the facility all times of the day.
The only unfortunate disappointment was the beach and the sargassum seaweed. Since my past visit 1 yr ago, it seems to be far more frequently reaching the shores. I understand this is an ongoing challenge and circumstances beyond the control of the resort management and staff. So sad this environmental situation for all, both for locals and visitors. I understand this is not isolated to this resort but many in the Cancun/Playa Del Carmen areas. Having said this, I still visited the beach area a few times and did enjoy the sun, breezes and sounds of the water. There are beach bars in locations and a quiet beach area with a bar. A Beautiful view still!!!
In my opinion, it seemed to create a situation that more people are visiting the pool areas and makes it harder to find a chair.....Or this may be due to the resort being at full or near full capacity. Tough situation to resolve....not sure if more chairs are a solution at the various pool areas or restrictions and monitoring of unused chairs with towels on them will assist this situation. I'm sure its not easy to resolve to work for all which is often the case at many resorts these days!
None the less, this will not deter me from visiting again! I have already started looking into my next return visit!
This resort is always consistent on all levels and such is the reason for so many repeat visitors like myself.
Looking forward to my next visit in the very near future.
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Private -
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Hard Rock Hotel Cancun: Great Resort
Entertainment was great, beach had seaweed, buffet was bland, heads up dont do presentation with hotel there like the wolfs of wall street, not worth the 100 bucks or what ever they con you with. They try to say your saving money but it cost more when you look at what flights cost. But other then that it was good.