Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Wonderful resort

Grounds well taken care of, rooms clean. Bar and restaurant staff are great. They work hard here. It's an older style hotel and they are working on so many improvements over the years. LOVE the location close to Bucerious and local stores. Suggestions: Icecream open at dinner, not just lunch. Face cloths standard in bathrooms. It would be nice to get more umbrella and chairs at pool and beach. I need some shade.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Great time was had by all

Loved our time at Barcelo Maya Tropical. Rooms were large, bed was so comfortable. Staff was friendly and helpful. Beach and pools were beautiful. Great place for kids. Wide selection of food, restaurants were fabulous. Sports bar was fun, markets were plentiful with great stores for shopping. ❤️

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Private  - 

Verified Purchaser

Riu Palace Mexico: Amazing service!

Very good quality hotel, nice pools and gorgeous beach! Service is amazing. Did a lot of resorts in the past but this was the best service I ever experienced. You can find all the food you can imagine at the buffet. The a la carte restaurants are nice but nothing special.

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CRUZN  - 

Verified Purchaser

Bahia Principe Explore Coba: A good visit!

The staff are by far the best thing about the resort. We had a few hiccups with our room (12) being very far away with no trolleys going by, air conditioning didn’t work, and no wifi. (The router was not working in that room) That whole area was not clean at all (animal poop all over the walkways) in comparison to the other areas which were impeccable! The next day they moved us closer and on ground level. There was no king bed available but made the two double beds into one big bed! Once we wer [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: TRYING TO SAVE OTHERS FROM HAVING THE WORST VACATION

Honestly, this place was a huge letdown. We paid way more than we have at other resorts, and it was just not worth it. Pretty much everything was booked the whole time restaurants, the spa so we didn’t get to enjoy any of the stuff we were looking forward to. No one tells you anything, either. You’re basically left to figure everything out on your own. The communication was awful. On our last night, we finally got a dinner reservation (at 9:30 PM!) and I got kicked out for not wearing pants, no  [... read more]

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Cindy T  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great resort if you have kids

Room was really nice. Service was great. Beach was OK. Food was so-so. Great place to go if you have kids as there seemed to be alot to do. Lots of animals running around. Cenotes were pretty cool to see too

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Lucie  - 

Verified Purchaser

Catalonia Riviera Maya: Nice and clean resort

The staff are excellent, very beautiful and clean resort Small resort with lack of pool entertainment and music as well as nightlife Not being able to get in a la carte restaurants Eating buffet all week got old Variety of beer would be nice as they only had modelo Overall our week was great weather and service was excellent

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Crazy  - 

Verified Purchaser

Breathless Cancun Soul: Nice resort

The resort was nice, and as usual the staff and the people of Mexico are truly wonderful. The facilities are very nice as are the restaurants. The French was not open during our stay so I can’t comment on that. The rooms were nice and cleaning staff did a great job. Beach was nice but not private, so very busy. Save your money on booking the exhale upgrade package, approx. $800. Per room as in included vertically nothing. All in all, a nice place. Enjoyed my visit.

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Adrian  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Great food, quiet, clean

The food was absolutely outstanding. In addition to the already good food you associate with Mexican resorts, iberostar goes the extra mile and throws in a gourmet treat every evening, such as various types of sashimi, seafood, true iberic ham etc. everything extremely fresh. Another special treat is the wildlife (flamingo, swans, turtles, fish, coati) that is truly present throughout the entire resort, including reception :-) You will not have any negative surprises, unless you are super f [... read more]

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Angele  - 

Verified Purchaser

Bahia Principe Explore Tulum: Amazing resort

Everything was very nice. The week that we went was very windy so we could not go to the beach and the beach and water was full of seaweed. That was the only downfall. The workers, food and drinks were amazing. The main pool was a bit dirty mostly on the sides. Not sure how often they clean it.

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Brownie56  - 

Verified Purchaser

Barcelo Maya Tropical: Fun In The Sun

This resort is huge, a little too big for our liking. The restaurants are very nice and the food quality was excellent, not so much in the buffets. Same food everyday and every night in the buffets and selection wasn't the best. We did pay $5.00 each and enjoyed the buffet at the Barcelo Palace and found that buffet to be excellent. Way more choices and the quality of items were suburb. Lots of people smoking in and around the pool which we found very disturbing and rude. I wish that ther [... read more]

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Red  - 

Verified Purchaser

Grand Sunset Princess: Awesome Resort

Beautiful resort, great food, clean rooms, friendly staff. Amazing, relaxing vacation. Yolanda in the sports bar made every visit there so much fun. Her huge smile as soon as she saw us made us feel so welcome. The natural conservation areas impressed us, as most places pave over everything. Would definitely stay here again.

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Chris  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Wouldn't return

Hotel grounds were well maintained. Beach could have been cleaned up a bit, beach chairs and tables quite dirty. Room were dated, but clean. Not enough storage for clothes, I don't like to live out of my suitcase! Adult pool was very nice but was too loud. Most adult pools have a quiet area this one did not. Maintenance in public washrooms is lacking, many toilet and sinks not working. Food at buffet was not bad, but needed a bit more variety. Neex gluten free options! No self serve i [... read more]

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Chum028  - 

Verified Purchaser

Barcelo Maya Caribe: WARNING DON'T GO

I honestly don’t understand how this place has such great reviews because it was far from amazing. The first night we arrived, my child had an accident, and the way the front desk staff treated us made me want to leave the resort that same day. They were rude, completely unhelpful, and when I tried to explain the situation while upset, they rolled their eyes at me instead of helping arrange transportation to the hospital. Zero empathy. Second issue everything at this resort costs extra. The w [... read more]

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Anthony882  - 

Verified Purchaser

Blue Bay Grand Esmeralda: You get what you pay for

Pay the extra money for the room upgrade. Nice rooms down on the ocean front. Food was decent, but didn’t seem to change from day to day. Staff is friendly. Especially the ladies serving around the pool. The more you tip the better service you will receive.

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Private  - 

Verified Purchaser

Riu Latino: Great vacstion

Riu Latino Kalido transfer to hotel was wonderful, no lines to checkin. Room was great , view amazing off the balcony ( ocean front room). Sports bar was great , snack food was good no complaints. Expresso martinis are as everyone has said very good, Apple martinis are also amazing. Steak house the first night was disappointing, we had the grill for two steak and chicken were dry but ribs and shrimp were good. We tried it again and went right when it was opened at six, totally differ [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Nice resort

overall nice experience at this resort, great staff, great grounds, good food, comfortable bed. The only bean on the rice would be very outdated furniture, cheap woodwork, more attention is needed on this subject. Thank you Grand Decameron Complex Bucerias for a great stay!!!!.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Very good budget friendly resort.

This was our second time in Coba. The last time was sixteen years ago although we have stayed in the Akumal and Tulum sections more recently. Although dated the regular rooms at the Coba are the nicest of the sections we have stayed. Very spacious and the washrooms are really nice with Jacuzzi tubs and everything. The food at the buffet was quite good and there was a lot of choices so you could always find something to eat. The al a carte restaurants were excellent especially The Gourmet. The  [... read more]

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MAXMAN  - 

Verified Purchaser

Valentin Imperial Riviera Maya: ANOTHER WONDERFUL VACATION TO A FAVOURITE RESORT!!!!

First let me say that once again it was a wonderful vacation. This was my 9th return trip to Valentin Imperial Maya. I have to say thank you to ALL the Valentin Team! They made my stay a wonderful one! I stayed this trip in building #8 ( located at the golden lazy river pool) ABSOLUTELY BEAUTIFUL!!! I stayed in a Golden Superior Room, located on the top (3rd) floor....Gorgeous views and QUIET!!!! Room, services, amenities, activities, food and staff were (as always) 10 out of 10!! A [... read more]

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Private  - 

Verified Purchaser

Hard Rock Hotel Cancun: Great Resort

Entertainment was great, beach had seaweed, buffet was bland, heads up dont do presentation with hotel there like the wolfs of wall street, not worth the 100 bucks or what ever they con you with. They try to say your saving money but it cost more when you look at what flights cost. But other then that it was good.

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